There are not enough Great things that I can say about Geek Bro Repair. They were recommended by a…read moreco-worker and I'm so happy I went with Larry (the owner). I have a Galaxy S22 Ultra that I destroyed the screen falling in my driveway on ice (bruised ego). I had called around other places first, and the quotes were matter-of-fact and no detail. I didn't feel confident with them. I called Larry and he explained everything. Why my screen repair was more expensive (curved edges), and that I was going to get a genuine OEM part from Samsung. I paid the deposit, and a little extra for overnight shipping. Went in the next day, and within 40 minutes, my phone was back looking and acting brand new. It was so much better than spending $1500 on a new phone. I already have recommended Geek Bro Repair to friends and family. Larry is knowledgeable, and doesn't try to upsell you on any extras. It was refreshing to have ALL my questions answered.

Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

I needed a screen replacement on an iPhone 6s. Repair was fast and they installed a battery for me…read morewhile they had it. When I got home I noticed the Touch ID no longer worked. Brought it back the next day, they found the screen they had installed had a manufacturing defect. They fixed it without hassle and had me back up and running 45 minutes later.

Fixed iPad mini for 130 dollars. Broke in three days time. But instead of a crack like the…read moreoriginal glass it dropped off the coffee table. (Small kids) and It shattered out a corner of the glass (going everywhere) rendering the tablet useless. I purchased a new iPad mini 4 and this time opted for the Apple care. Never again waste my money on cheap Chinese replacement glass. Disappointed with uDropped it out of Wilbraham ma.

Came here today for a screen replacement for my iPhone 7. Tony charged half the price of the big…read morebox store and had it done in 10-15 minutes. The big box store wanted to keep the phone overnight. No thanks! Phone is working great, threw screen protection as well. While I hope I don't have to get my phone fixed any time soon, I would certainly return and would highly recommend.

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

Came back for a screen repair with Jasmine's help. After a few years of Cracked Solution fixing my…read morephones reliably, I'm grateful they're a 'fixture' here in the Hampshire Mall. Right outside the Fun Hub Action Park, you can find the Cracked Solution kiosk where the staff will meet you for a scheduled repair. As a note, I'm finding a bunch of increased prices for technology, so returning and fixing my old tech is taking more priority than it had before. This includes old phones, which do support some of the latest operating systems that you can install yourself along with security updates. Older phones are still closer to entertainment devices like iPod Touches, too, including web browsing, calling, headphones, and other features that compare to desktops and laptops by having HDMI video out via USB hubs, and USB keyboards. Jasmine remarked on the build quality of the S10+ she handed back to me, which I appreciate. I am only admiring the fact the last 10 years of phone still come in very large data storage sizes, they just need software updates, and a ten year old phone still feels pretty advanced compared to most of the generic fifteen and twenty year-old phones. Jasmine arrived, was prompt, and fixed my phone in less than an hour despite such the fine screws, glues, and maintaining or replacing waterproofing adhesives for my phone. The phones of western MA are in good hands--at least, those hands fixing your phone after we drop them. She even had a spare screen protector that fit my phone.

I thought I would have to have the port replaced on my old I-Phone SE at best or buy a new phone at…read moreworst, but Jasmine just cleaned out the port with tweezers! Then she replaced the screen protector on my phone and my husband's as well. I feel like I have a brand new phone! Magic! For an unbelievably low price. Thank you, Jasmine!

Andrea is the best!!! it's so nice to have friendly and thorough personnel in this store!read more

I returned an Amazon purchase and got $10 off a $30 purchase. Not only was it super easy, they're…read moreopen longer than the ups store. I ended up selecting an office chair that was on sale and in stock. However, there was only one person available to pull the chair and he had a few other customers before me. Since I'm patient, I waited in my office chair and downloaded the app. I had trouble signing in and lost interest. Well, after a pretty modest 10 minutes, Brian came to assist. It was worth the wait. Despite the busy back to school rush, he was on point/ offered me all the options plus 25% off a floormat/ signed into my app for me and got me an extra $5. Did I mention he carried it to the car? All of the employees were super helpful. Hard working and friendly. I appreciate the smiles.

They asked if i installed an operating system and I told them yes, windows 10. They then without…read moreasking installed windows 11 and asked for money.

I dropped off 2 macbook airs on July 27th. I just finally picked up the last one today, September…read more18th. It is absurd how long it took to fix both of the laptops and I say "fix" very sparingly. One of them is much slower and the camera no longer works and the other is incredibly slow and will not load anything. If I wasn't already so fed up with the place I would bring them back to get fixed again but enough damage was already done. I was very understanding at first but they went ahead and ordered different parts for each laptop just because they felt like it. Nobody contacted me to see if I was okay with what was ordered and what part was going into which laptop. I was never kept updated, I was always the one calling them asking for updates and almost every time I called "the person who works on them isn't here so I don't have an update". It was some of the worst customer service I have ever dealt with. They didn't care about whether or not I was pleased with my experience. I will not go back to this place for anything. 2 months later, a lot of money, & both of my macs are not anywhere near fixed the way they should be. I am not one to post reviews but I mentioned how unsatisfied I was and, again, they did not care in the slightest. I did not bring my laptops there to pay all of this money to get then back in even worse conditions than they were before. Unacceptable and I do not recommend this place.

I would highly recommend this local computer store. i am an older adult and not computer savvy. I…read morewas given personal service with patience. We are fortunate to have this store in the center of our town. Margaret

I can't recommend this shop enough for personal computer needs, and Jared at the East Granby…read morelocation in particular is fantastic. Extremely quick turnaround on a desktop gaming PC repair job (took less than a day total after dropping the PC off to diagnose and completely resolve my issues with what ended up being a faulty CPU, thanks Intel). If you're in the area and need any kind of repairs, these folks should be your first call.

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

Long review coming!!!! Stolen phone…read more... So. I purchased an iPhone 6S Plus from an electronic store in Holyoke. It worked great, no problems...for WiFi. It turned out the phone was locked to T-Mobile so I had to find somewhere to unlock it for me. This was the fourth place I came, after being recommended here by the Verizon workers of the Holyoke Mall. I went there one day and long story short the guy said he could unlock it for me, great! But it would take at least 3 days. I had a working phone so I didn't really care. Three days pass and no call from the guy. Went to the mall about a week and a half later and he said "I need to talk to you." He then proceeded to look all around for what I was assuming was my phone. He then tells me my phone was STOLEN OFF THE COUNTER. He apologized over and over but what good would that do? The cost to unlock the phone was 160. He pulled out a bag of 'brand new phones' and offers me an iPhone 7Plus for 240 because that's as low as he'd go. I explained to him I'm a new mom who has no income and I couldn't do that. He was really annoying me at this point so he said he'd install a glass screen protector and give me a case free. I said yes just to get out of there. I should NOT have paid as much as I did, THEY had my phone stolen. 100% not going back there to fix a phone again!!

I asked to change the plastic cover protecting my cell phone screen, and after they had done it,…read morethey charged me $50! For something that costs $5 in Amazon. They should list the prices or at least warn costumers. Horrible

Couldn't get my external drive to mount on my Mac, nor could my work PC find the drive. Tried…read moreeverything. Fifteen years of work--gone. Proven Data Recovery was able to recover ALL of my work. Every folder. Every file. Amazing. A bit pricey, but then most data recovery services are. I didn't have anything on the drive that couldn't eventually be recreated, but recovering the drive saves me lots and lots of work. The turn-around time was outstanding, and there was continuous communication. No work progresses unless you say it does, and there is no charge if they cannot recover your drive. Hopefully I never HAVE to use them again, but I will recommend them to anyone unfortunate enough to need data recovery services. They are fantastic.

A bit on the pricey side, but well worth it. Good service, always keping you in the loop and…read moreinvolving you in the process. Their case tracking service is really good. Would use them again.