Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

There are not enough Great things that I can say about Geek Bro Repair. They were recommended by a…read moreco-worker and I'm so happy I went with Larry (the owner). I have a Galaxy S22 Ultra that I destroyed the screen falling in my driveway on ice (bruised ego). I had called around other places first, and the quotes were matter-of-fact and no detail. I didn't feel confident with them. I called Larry and he explained everything. Why my screen repair was more expensive (curved edges), and that I was going to get a genuine OEM part from Samsung. I paid the deposit, and a little extra for overnight shipping. Went in the next day, and within 40 minutes, my phone was back looking and acting brand new. It was so much better than spending $1500 on a new phone. I already have recommended Geek Bro Repair to friends and family. Larry is knowledgeable, and doesn't try to upsell you on any extras. It was refreshing to have ALL my questions answered.

Very nice and friendly seller. smooth transaction…read more Great price..........................

I'll tell you why this fixture of a store is an absolute gem in Western Mass. This should be tagged…read morewith being a cell phone case + screen repair shop. They have a LOT of technology items and phone cases for everything you can think of. Moreover, I get my "screensavers" or glass-tempered screen protectors from here. I pay for the woman to apply them, because I fail to put them on myself without getting bubbles or without them being un-even. She is a PRO and has been doing this for many YEARS. As for the items, you pay for what you get for as there are many are novelty items and dollar store quality, but you can find a lot of use for their technology and phone related items for a fraction of the price at another store- whether for makeshift jobs or very temporary use. It's a unique store of its kind for Western Massachusetts.

Fixed iPad mini for 130 dollars. Broke in three days time. But instead of a crack like the…read moreoriginal glass it dropped off the coffee table. (Small kids) and It shattered out a corner of the glass (going everywhere) rendering the tablet useless. I purchased a new iPad mini 4 and this time opted for the Apple care. Never again waste my money on cheap Chinese replacement glass. Disappointed with uDropped it out of Wilbraham ma.

Owner has 0 customer service skills. Dropped my device off to get repaired, from a previous repair…read morethat was done. Her technician explained the original repair occurred due to the fact he didn't realize my frame was bent, after paying to have the screen repaired my front camera was not functional. The technician explained that it was a software update issue and to complete x steps and it would correct itself. I updated the software and the camera which was functional prior to repair was still not functioning. I called the store and was transferred to the owner who screamed at me saying camera failing was a known issue, and that I should have known that it was a possibility. She didn't want to take responsibility for the issue. I would not use this store and would not recommend this store or services to anyone. I would give it a zero if I could!

Fantastic FAST service. The DAY I called; Alex was at my store in 30 minutes. Extremely…read moreknowledgeable, polite and prices are beyond reasonable. Twin Palm PC is our new GO-TO.

From the owner: Our Locally owned computer repair shop is designed for you. Whether you are a small business, or a…read moresingle user who surfs the web. We are here to provide repairs, upgrades, and expert technical advice.

I brought a 50 page bound document to be copied. I was told it would be ready after 12:00 the next…read moreday. I went in to pick it up at 1:00 and was told it wouldn't be ready until 7:00. The explanation: it was "complicated" and they had difficulty rebinding the original. They said to come back at 7:00. I spoke to the manager who also said it was a "complicated" job. I simply asked why I wasn't told that in the first place. Very poor communication with no accountability. The manager wanted to blame the girl at the counter. I told him that it is his job to train his help and not the girl's fault.

Whatever you do DO NOT EVER DROP OFF A UPS PACKAGE AT THIS STAPLES STORE!!!!!!…read more I left a UPS package on April 16 and, thankfully, asked for my receipt. Five days later there is no record of this package in the UPS system . I went to Staples to follow up and the manager basically says "not my problem", and told me to call UPS. He wouldn't even go to check to see if my package could still be in the room where they keep packages for pickup. I realize that UPS package drop off is not their main business but the total lack of any sense of customer service by the manager reflects very poorly on the store. I would give it zero stars if possible!!!

Came back for a screen repair with Jasmine's help. After a few years of Cracked Solution fixing my…read morephones reliably, I'm grateful they're a 'fixture' here in the Hampshire Mall. Right outside the Fun Hub Action Park, you can find the Cracked Solution kiosk where the staff will meet you for a scheduled repair. As a note, I'm finding a bunch of increased prices for technology, so returning and fixing my old tech is taking more priority than it had before. This includes old phones, which do support some of the latest operating systems that you can install yourself along with security updates. Older phones are still closer to entertainment devices like iPod Touches, too, including web browsing, calling, headphones, and other features that compare to desktops and laptops by having HDMI video out via USB hubs, and USB keyboards. Jasmine remarked on the build quality of the S10+ she handed back to me, which I appreciate. I am only admiring the fact the last 10 years of phone still come in very large data storage sizes, they just need software updates, and a ten year old phone still feels pretty advanced compared to most of the generic fifteen and twenty year-old phones. Jasmine arrived, was prompt, and fixed my phone in less than an hour despite such the fine screws, glues, and maintaining or replacing waterproofing adhesives for my phone. The phones of western MA are in good hands--at least, those hands fixing your phone after we drop them. She even had a spare screen protector that fit my phone.

I thought I would have to have the port replaced on my old I-Phone SE at best or buy a new phone at…read moreworst, but Jasmine just cleaned out the port with tweezers! Then she replaced the screen protector on my phone and my husband's as well. I feel like I have a brand new phone! Magic! For an unbelievably low price. Thank you, Jasmine!

Unbelievably helpful! I spent 2 hours of my morning trying to find a repair shop that could remove…read morethe back of my laptop so I could access the battery. Laptop wouldn't stay on and that was the final step to trouble shoot but there are tiny screws that you need a special tool for. I spoke with Eric, and after walking him through (on the phone) what was going on he said it didn't sound like a battery issue at all. Had me tighten / check all connections & I plugged into a different outlet--Viola! He was so polite, professional, & helpful. Not only did he save me an expensive repair but he saved my day. This is my work laptop & we are in the middle of launching a major campaign. Couldn't thank him enough!!! This was not the first place I called, but will definitely be the first place I go if I ever have any computer issues again. I highly recommend them! I don't usually write reviews, but WOW!

From the owner: We specialize in .read more