Very professional needed Windows put back on and just asked if I needed files restored and I said…read moreno it could just be restored and he said he'd call when done and on my way

Rob has always provided great service and quick response. I purchased a refurbished laptop about 5…read moreyears ago and it still works great. Rob upgraded the hard drive to a solid state and now it's much faster than it was before. I'll continue to have my laptop serviced at Rob's Computer Care and will go to him first when it needs to be replaced as he provides computers that are fully updated and ready to use.

I brought my laptop in after reading 34 five star reviews. He repaired it within 2 days. He gave me…read morea thorough explanation of the repair he made, cost of the parts he used, and even reloaded a disk to demonstrate. Price was very reasonable especially considering the time he spent.

Geno is the owner of ACS and is a joy to work with. He does exactly what you need, and doesn't try…read moreto upsell you. I can't recommend this guy too highly. I had a laptop with a dirty fan, but it still worked. Gino realized that nobody wants to take a working computer out of production for days just to have preventive maintenance done and worked with me to schedule a time when he could get it done quickly. Nice!

Had difficulty in accessing my computer due to a password lockout. Brought it to Maccoy Computer…read morelate on a Friday afternoon. Lots of potential for a major expense and reinstallation of software. Fortunately, the technical folks at MacCoy Computer were able reestablish access to all of the data and recovered the passwords in under an hour! Prices are fair and service was prompt! Great job. I highly recommend them.

My computer, purchased from Dell last December, started having a problem of sometimes not being…read moreable to start. I first tried doing a chat with Dell - it was useless. After much back and forth, the chat guy said that while it was working, he could not diagnose the problem. Well how the heck could he diagnose it if it wasn't working?!? So then I turned to MacCoy - my first experience with them. Brought it in, and Brandon quickly diagnosed it as a power supply problem, as evidenced by the green light at the back going out. The Dell chat guy never mentioned that. With that diagnosis, we were able to have Dell send a replacement to MacCoy. It was in warranty, so I was only charged for a minimum amount of service time - well worth it! Bottom line - if I ever needed another computer I would go directly to them for. And for any future service that might be needed.

The folks at this place are terrific. Great knowledge and service provided for a fair price. I…read morewould highly recommend them.

This company told me that they would take approximately a half an hour to come to my house and fix…read morea problem I had with my wireless internet. A technician came to my house 3 and a half hours early and proceeded to sit on a laptop in my living room for an hour and a half doing what I was told was a "signal check" for the now working wireless internet. After the hour and a half the technician left, leaving me with a bill for $106.00+ and neither my wireless nor my regular hardwired internet working. I was simply told "You have an old modem that you need to fix. We can give you one for $80, but I don't have one right now." I thanked him for coming out, assuming I would not be charged for such poor service. "I need money" were the next words out of the technician's mouth. When contacted for a refund the customer service representative was abrasive and arrogant, claiming that their workers were competent and that no refund could be granted. I created an account on citysearch just to review this company, something I have never done before. Please, contact any other computer servicing company to fix your problem. Using On The Fly Computer Guy was one of the most demeaning experiences I have ever had. UPDATE: After getting frustrated with the customer service representative (I believe his name was Ron), I checked on the problem myself. Twenty minutes later I had wireless internet. I am now typing this from my laptop using the same wireless internet this company told me was impossible because of my "old modem." With so many other options out there, why risk spending huge sums of money on incompetent technicians? They simply tried to scam me into buying one of their overpriced modems that was completely unnecessary. They'll take your check and laugh to the bank... Pros: Makes you feel confident that they will fix your problem. Cons: Doesn't fix anything but charges you astronomical fees.

This company has been pulling unauthorized charges out of my account for 7 months! I called them…read morevery calmly and tried to resolve the problem.. they told me the dumpster was still on the property! It had been picked up 7 months prior! It would be pretty difficult to hide a dumpster! After the phone call they tell the they would be immediately putting the funds back and I would get a call back the next day, I call them again and they say it's got to go through a approval process but there was no one who I could speak with, I got another, we will call you back! We're talking over 2200.00 in funds! Beware of this company!

They raised the price $35 and didn't even notified me I…read moreunderstand that everything is going up, but $35 is a little much.