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    Burlington

    2.8 (6 reviews)
    Closed 9:00 am - 11:00 pm

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    Ross Dress for Less

    Ross Dress for Less

    2.6(39 reviews)
    4.3 mi
    $

    Philip Manager from Ross Surprise Towne Center & Marketplace W Bell Rd Surprise AZ…read more 11/21/2025 Report to Ross Corporate I came in with a friend and was waiting in line to be rung up at around 10:56 PM at Ross Surprise Towne Center & Marketplace W Bell Rd Surprise AZ 85374 United States A person identified as the manager approached me while my friend was at the counter. The manager condescendingly told me I had to leave my merchandise because the store was already closed for the night. I informed him that my friend and I were together. He responded that unless we rang up all the items together, I would have to leave my merchandise. I explained that he should not treat customers that way, emphasizing that we are reputable customers, not "beggars," and it was not even five minutes past the closing time. I was standing right next to my friend, browsing the items on sale. I urge corporate to reprimand this manager. His training seems inadequate, and he does not appear qualified for a management position. Another woman on staff was also condescendingly talking back and supporting "Philip." This behavior is unacceptable. We have been loyal patrons of Ross for decades, and this is the first time I have experienced such rudeness, especially from a manager. This interaction ruined what was supposed to be a beautiful night out with my friend. .

    The line moves fast. Employees super nice. I am just not a fan of the Ross's in our area. It looked…read moredumpy since the first day it opened. Just with their choice of racks and stands and lack of inventory. You may get lucky if you stop in to browse.

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    Burlington - womenscloth - Updated May 2026

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