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    Boot Barn

    3.5 (8 reviews)
    Closed 10:00 am - 8:00 pm

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    Bootbarn shaped hat by "Jordan"

    One of the nice female employees "Jordan" helped shape my 600$ felt hat today, I was a little reluctant but she seemed confident. I usually only get my hat shaped by another gentlemen who was not here today. I was going for a very specific shape. A mountaineer shape brim, with a pencil curl in the back of the brim, and the front of the brim was made to a soft point rather than a square and was drooped down a bit for the eyes. And she killed the pencil curve as well.The crown was shaped into a custom kinda of a gus/teardrop shape, she then put the hat on my head and made sure it was alined with the geometry of my face, and made minor adjustments. This was just wow.. absolutely great customer service. First time an off the shelf hat felt like a custom. Ask for Jordan, highly recommend.

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    2 months ago

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    5 months ago

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    Photo of Alex T.
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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Way overpriced. Customer service sucks. Getting help or assistance with selecting boots is like pulling teeth from a hen.

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    Ask the Community - Boot Barn

    Macy's

    Macy's

    2.5
    (134 reviews)
    23.8 mi
    $$

    Sally at the Chanel desk was extremely helpful and went above and beyond to make sure the gift we…read morewere buying was dressed up to be special enough for Mother's Day. We mentioned that it was a gift so she proceeded to get a box, put tissue paper in there to secure the perfume we bought, put a cute sleeve with flowers on over the signature Chanel box and tied a very nice bow over the entire thing before putting it in a bag and fluffing up some tissue paper. She even added in some eye creams and a note card for us to sign!

    My wife and I recently stopped by the MAC counter at Macy's Arrowhead while she was shopping for a…read moredate night outfit and looking for some new makeup. I felt compelled to leave a review because the level of service we experienced from Arisa was genuinely exceptional. The time, care, and attention Arisa gave went far beyond what you would expect from a typical retail experience. She was not focused on simply selling products and moving on to the next customer. What I watched was someone who truly wanted to create an experience and make sure every want, expectation, and concern was heard. What stood out most was that it was not about finding the most products for my wife, but rather the right products. Arisa took the time to understand exactly what my wife was looking for and thoughtfully guided her toward a handful of items that truly fit her needs and style. From a male perspective, as someone who does not buy makeup but absolutely values great customer service, Arisa is exactly what you would hope for from a brand like MAC. She represents professionalism, patience, and genuine care for the customer experience. Macy's and MAC are lucky to have her at the Arrowhead location.

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    Macy's
    Macy's
    Macy's

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    Boot Barn

    Boot Barn

    1.0
    (3 reviews)
    0.0 mi

    Very bad customer service by Tammy Lynn, We had to ask for…read moreher help for a pair of men pants .. The woman disappeared and never helped us before i left with a purchase of almost $350 I asked her at the cashier if she had an update on the pants? she replied oh we don't have any but we can order on line if you like .. i responded would've have been nice if you would have told us that before i ask for an update! since you are the manager... Very poor customer service from Tammy Lynn manager

    My husband and I went in to shop for some boots on Saturday, 8/26/2023. Every year, he gets…read morereimbursed through his workplace with a voucher for Boot Barn. The voucher clearly states that he can purchase anything - not just work boots. Everyone was friendly and helpful. We picked out a pair of cute boots for myself, then went to the cashier to pay. The cashier was a young girl; she was super friendly and professional. My husband handed the voucher to her, and she started to process it. All was good until an employee named PJ (she couldn't have been a manager because managers have common sense and customer service experience) came up to the cashier for something else, but when she saw the cashier was processing a voucher for women's boots, she looked at the voucher and loudly said, "the voucher is for work boots only." There was a line behind us, which made this scene embarrassing. My husband responded, "No, it says I can use it for whatever I want from this store." She replied, "It says here on the voucher that the boots need to be composite steel toe boots." My husband then pointed out the big, blue, bold font that says the customer can purchase any item from the store. All PJ said was "oh" and walked off. She didn't even bother to apologize. PJ, this one star review is only for you. Next time, don't assume that just because it's a "corporate voucher," all corporate vouchers are the same. READ the whole voucher. Take a class on customer service, and don't be afraid to apologize when you act like an a$$ We always go in there, and no one is ever rude like you were.

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    Boot Barn
    Boot Barn
    Boot Barn

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    Screws and Sparkles

    Screws and Sparkles

    4.7
    (55 reviews)
    5.0 mi

    Last time you drove to Buckeye, Arizona for the famous Screws and Sparkles?…read more If your answer wasn't last week, you are overdue! It's time to plan a trip! Their fall vibes are vibrant -- and their weekend pop ups are popping! Go feed your soul ... and closet with a little personal shopping from one of our favorite West Valley AZ OG shop owners, Sophia, who risked it all for her fam & city to partner with local makers and bring this shop to our community. We love her for it! It's truly so sweet walking in... and trust me, you will walk laps in this place it's so big with such an amazing assortment... and know you are being welcomed & helped by a family member or two! Oh and mama, if you are rolling with the babes, plenty for them to play with, look at and it's a welcoming environment! they have a coffee shop to help you fuel up and keep going! From home decor, jewelry, clothing, snacks, shoes, baby clothes & gifts, kitchen essentials & plenty of vintage items... YOU WILL find something here! It's 100% worth the drive...

    I love all things local and will drive to the ends of the earth to support a great business. Screws…read moreand Sparkles is a great concept and I love that it helps others succeed with their homemade goods for purchase. The vibe is always happy and chill. I love I can get a coffee from DeGino and shop. Today I bought some homemade soap as I just ran out. I love, love, love the oatmeal soap. Prices are fair; I know some people will say high, but you're paying for hard work and for a local shop to keep money in the town and give back.

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    Buckeye Coordinates!
    Buckeye Coordinates!
    Love my Buckeye Tee Shirt
    Love my Buckeye Tee Shirt
    Me and the sign were made in Arizona!

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    Me and the sign were made in Arizona!

    Boot Barn - shoes - Updated June 2026

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