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    Boot Barn

    2.5 (8 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Janelle F.

    First off let me tell you I haven't seen customer service this great in so long. Literally, so long that I couldn't even tell you how great it was. When we walked in the store was beautiful and so big inside. I was genuinely impressed. From beautiful cowboy hats, to clothes and of course boots. I loved the leather smell when you walk in. We were greeted immediately. We were asked multiple times throughout our visit if we needed help, but not by just one employee but four! That's impressive. One of the girls stopped to help us a bit more with our selection and she was wonderful. The store was spotless. When we finally decided on what we'd be purchasing we were offered to be part of their loyalty program, explained how returns work and thanked for coming in. What a great experience. While yes they may be pricy you get what you pay for and for us it's totally worth it. Who ever is doing the hiring process alone is doing a fantastic job.

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    6 months ago

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    24 days ago

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    11 months ago

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    8 months ago

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    1 month ago

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    5 months ago

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    8 months ago

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    6 months ago

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    Ask the Community - Boot Barn

    Ross Dress for Less

    Ross Dress for Less

    2.6
    (39 reviews)
    3.8 mi
    $

    I rarely go to Ross but when I do I typically find nice unique home decor. Besides that fact, I'm…read moreTHANKFUL for the staff/employees who stepped up Tuesday (July 5th) to get a Ridiculous woman with REALLY horrible eyebrows away from myself & my child. A BIG THANK YOU to her, the Lovely employee wearing the white fitted blouse, for keeping an eye out on those behaving suspiciously/awkwardly in your store to keep others safe. The long story... While looking at hampers I had a little girl walk up & stare at me while picking her nose :-( With eyes wide open I slowly turned (similar to the Gal on the Excorsist movie) to look at my teen daughter & say "Eew. She's staring right at me while picking her nose". Just then the little picker's mom walked up & loudly asks "Excuse me?!" in which I turned back to respond "Oh... your little girl is picking her nose". The picker's mom then stated "It's normal, ALL 5 year old kids do it. Get over yourself, like you're so fancy. This is Ross NOT Dillard's. Besides EVERYONE does it Stupid." to which I replied with a generic pleasant smile "You're right... but people usually do it in the bathroom with tissue. F.Y.I., I have 5 children & NONE of them would do that, especially not in public. Have a good day." The boogie digger's mom stops me from walking to say with attitude "Well I asked her pediatrician about it & he says it's normal." PAUSE STORY. Ok, if she really did speak to a pediatrician then she's obviously well aware of her child's nasty habit & should be prepared to handle the mess that comes with it. Right? Anyways, back to the story... she continues "Since you're the expert what the duck (replace D with an F) would you do?" I continued to generically smile & answered "Well, I'd apologize to whomever had to see that THEN I'd help my child clean her nose & hands. Have a good day." The slime-handler's parental unit then replies "Whatever B(itch), you're just gross. You need to mind your own damn business. She wasn't bothering you so don't speak to my child!" A tiny bit surprised I responded again smiling "I never spoke to your child, I spoke to you. And I WAS minding my own business til your child came up, stared at me while picking her nose then wiped it on that dress hanging right there. Now Please, have a good day. BYE." At that point the booger monster's mother said loudly "Whatever! You're just a gross B(itch). I feel sorry for you thinking you're fancy. Duck (with an F) You!" Keep in mind, I'm with my teenager so I used the power of Greyskull NOT to blow up on her & merely responded "Well I feel sorry for you, your children AND your terrible eyebrows. Good bye." Yes I could've responded differently but this female's ridiculous behavior deserved a ridiculous response plus I was flipping angry at that point. Anywho, needless to say the snot girl's mum angrily retorts "My EYEBROWS?! Really B(itch)?" & went into a crazy lady rant. At this point a female employee stood near me, demanded we both end the conversation & go our separate ways. Just then the female with eyebrow issues begins to "fake cry" (whimpering with COMPLETELY dry eyes) desperately trying to put the blame on me stating I threatened her child, I threatened her & that she had every right to defend herself. Yeah it was very obvious no one believed her so she recovered her voice at the speed of light & just as quickly rushed away. Later the same female employee approached us & asked if we were ok, I answered "Yes, thank you for asking." I then told her I couldn't believe the incident happened because I told a mom her child was nose picking. The employee then explained she had already been surveying that woman for acting odd with her children, leaving them unattended in an isle & saying odd things to the children as well. The lovely employee then continued to say she had been following them but was trying to keep her distance in hopes not to get noticed but lost sight when she had backtracked to come around a different way. The next thing she new, she heard raised voices, tried to rush over but was was approached by another about the incident then approached us to dissolve the situation. Not ONCE did I see the store security person that stands near the entry door but I'm GLAD the pretty employee was keeping an eye out & made sure we were ok :-)

    The older woman here (working on a Wednesday) is incredibly rude. Marley, a new employee, was very…read morenice. However, the old woman was so rude that I took my shopping elsewhere- when I was just looking for help finding a price tag, she had an attitude and made me feel unwelcomed. Not kind. Not friendly. Definitely shouldn't be working in retail. Felt like I was dealing with a person on a power trip at a Ross.

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    Boot Barn - shoes - Updated June 2026

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