So I've shopped at famous footwear for most of my life on and off particularly when they would have…read moretheir buy one get one half off sales. I hadn't been in about four or five years so I don't know if it's just this particular location, but I just went into the store and I have never ever gone into a shoe store where I did not like ONE pair of shoes. I was exclusively looking at sandals -sneakers I can't speak to as I didn't pay attention to them. I am like literally an awe right now like totally totally shocked that I literally found one shoe uglier than the last. Seems like every sandal was either made of that basket weaving material or rubber and like a very cheap looking rubber at that. Needless to say I won't be back. I'm going to check out another location because it's just not possible that that could be the only sandal selection they have. I went to DSW recently and literally could not choose between like six different sandals that I was in love with. Needless to say, I will not be back.

Dog shit store. Manager and everyone there just puts around talking to each other doing pretty much…read morenothing. Got directed to an insole for a clear which turned out to be for a running shoe. The employees should be educated enough to know what insoles are in their own store there's only like 7 pairs. Bunch of high schoolers getting paid to do do nothing. Do not go here.

I have so many complaints it's hard to know where to start. Read to the end and I'll tell you where…read moreto go instead. I've been in this shop three times. Each visit, the staff, including the owner, acted as if helping customers was an inconvenience. Just not welcoming or friendly. I've heard the same canned sales pitch every time: "These look great, they're our most popular, they sell out quickly. Jody, order some more." Then Jody replies, "I tried, we can't get them." It doesn't sound pushy until you've heard it over and over , then it absolutely is. First visit: I stopped in to look around. No greeting. No offer of assistance. Nothing. Second visit: I came to buy. I have a difficult right foot, and the owner seemed visibly frustrated. He said we needed to go up a size. I told him they were slipping and too big. He gave me a heel pad and said, "That's as good as it's going to get with your foot," and insisted they were fine. He also sold me an orthotic insert I later found on the manufacturer's site for half the price. The heel pads peeled off the moment I put my foot in the shoe. When I returned them, Jody actually wrote on the credit slip: "Too Big???", question marks included. Completely unprofessional. Third visit: I went back to use my credit. Same cold vibe, no greeting, no offer to help. When I asked for a shoe in my size, Jody said, "I don't think we have them," then came back empty-handed. I asked for a different color -- she got it but clearly wasn't thrilled. I tried another style that apparently ran small, and instead of offering to grab a larger size, she said, "Yes, they run small," and stood there. I had to ask for a larger size. To top it off, she and the owner (they are a couple) were arguing in the back room -- loud enough for everyone to hear. Then when another customer who had just purchased a pair of shoes politely said she'd just like to look around, they flatly told her, "No, we're closed." Not "sorry, we're closing up" or "please come back tomorrow." Just no. Now that I've finally used my store credit, I'll never go back. If you want real service -- friendly, patient, and professional -- go to the other store in Surpise on Grand Ave. The owner there runs several successful stores, and the staff actually want to help you. With a smile.

Great selection of shoes. But with that very underhanded. I understand that want to upsell you…read morebut at least be honest about it. I tried on some tennis shoes and she pushed medical grade insoles. I asked how much. The pair didn't work so she brought out a different pair. Failed to mention they were double the price of the first pair. She rung me up. She does not tell you what the total is. You have to ask. She ring me up. I asked how much? I should have asked before she rung me up. I almost fell over because I dint realize the insoles were over $100. Went recently, thinking I would be better about asking prices. She rung me up but didn't mention there is a 4% charge for using your credit card. I think she should have mentioned that to me. I had enough cash. I don't think Jodi is very honest. Her customer service is lacking. It's too bad as they have a nice selection of shoes. They have a no refund policy, only store credit. Buyers beware.

Got there, found everything I wanted. Very satisfied with the service. Always happy with what I…read morepurchased.

This is one of the few shoe stores that offer quality shoes at very reasonable prices. The…read moreselection is amazing and the staff are friendly and knowledgeable.

Very attentive and helped me obtain a new pair of metatarsal boots and re-sole my old boots. Will…read morebe back for sure next time I am in need.

There was a super friendly gal in the store today. She answered all my questions and was…read moreknowledgeable. This store surprisingly gets quite busy. My husband and I have driven by here many times and he was not interested in stopping. He felt they were too expensive. Now that he purchased a $259 pair of work boots maybe this would be an option now that he is investing more in comfort. They have quote a selection in this tiny yet cozy store. I am curious to see what $45 socks feel like in his work boots. They also have a insert area I would like him to check out. Their boot care products were reasonably priced. I was surprised see belts, wallets, and a large selection of socks as well. Definitely coming back for the foot inserts with him.

While doing some shopping in the area, I stopped by Famous Footwear. This location is in the…read morePrasada shopping center next to Kohl's, PetSmart, Bath & Body Works, and Buckle, along with many other stores and restaurants nearby. If you're looking to shop in this area, you can easily spend the whole day here since there are so many different places to visit. There are even more stores across the street including Target and Old Navy, as well as additional furniture stores and shopping options. This Famous Footwear location is on the smaller side, but they still have a decent selection of shoes. They often run sales, and it's worth checking out their clearance rack for even more savings.

Sweet ladies working this evening. I only own three pairs of shoes! One pair of sandals, one pair…read moreof tennis, and a pair of dress boots I have had for years for holiday parties. I'm just so busy. So today I swung into Famous Footwear and found some really cute sandals. The girls picked out some cute Converse Stars. I need to go online to get a couple more pairs of shoes they didn't have in my size. They carry the name brands we like. Famous Footwear is always clean and organized.

Illegal needy there at 8 pm, the door and website said close at 9pm. This unbelievably rude…read moreemployee opened the door and said we're closed and slammed the door shut in my face. Meanwhile there were 5 other parties walking around shopping. I went in anyways and continued to look for the items I drove there for. Absolutely disgusting and rude. Don't ever shop at this location.

My son and I went to purchase new shoes and we went to Shoe Palace on Northern. We walked in and…read morethere was only one other woman inside of the store and two employees just standing behind the counter chatting. No one greeted us or asked if we needed any help. We continued to walk around the store and still no one said a word to us so we left. I don't know what is going on with businesses today but it just seems to be the policy to ignore customers. I will not give my business to anyone who ignores their customers that bring them business. It's right down rude! So, if you're ok with rude to no service this place is for you other than that do not buy from Shoe Palace.

This Kohl's location is the second busiest location in Arizona. (Based on sales.) That being said,…read morethe store was not super busy on a weekday morning. The Amazon returns line was the busiest part of the store. That line did keep moving. An Amazon return, and needing to be in the area was what brought us to this location. Arriving at opening, aisles were neat and orderly. In season items were well stocked. Plenty of carts were available. Fitting rooms are open. Sign up for the Kohl's rewards program to receive percent off coupons, rewards points and birthday coupons.

I had ordered a shirt for my daughter in the morning and headed to the store that evening to pick…read moreit up 15 miles from my home. At pick up I was informed my order had been cancel and that I should have received an email. Checked my email no email was received and my account has my current email on file. I asked to speak to a manager. A woman manager approached me, I explained what occurred. She was beyond rude. She advised me no one had told me to come to the store. I will no longer be shopping at Kohls.

I was referred to Tortoise & Hare Sports by a friend. I really appreciated how my Sales Clerk,…read moreEben, helped me in finding a new pair of shoes. We discussed my feet issues. I got my feet measured/fitted for shoes. I tried on two different brands, the Brooks Adrenaline GTS 25 and the Hoka Graviota 6. I have extremely flat feet and so I need wide shoes. I had such a hard time deciding that I splurged and bought both of them. I also got a Runpro insole insert which is for comfort & support. This way I can alternate shoes: wear one pair one day and switch to the other pair for the next day. I'm so glad I went there for new shoes. I really needed the new shoes! As you get older your needs change in what you need to have good supporting tennis shoes for walking and exercising. This will be my new store for buying tennis shoes.

They will set you up with the perfect running shoes. I was referred by several people after…read moreinquiring for a good running store on Facebook. I was very happy with the time and attention they gave to me. I bought a great pair of shoes with a 60 day return policy. Be prepared to spend some $. But for good running shoes, it's worth it.

I went to Skechers today to buy a couple of pair of shoes. I was a little reluctant to go after…read morereading some of these reviews, but I really wanted to buy some sketchers so I went. The store was very organized and I picked out a couple of pair of shoes, but the size was wrong. So I looked for an associate To get some help. I went up to this young girl and she looked up at me with a smile on her face and said "can I help you? " I said yes I need to find these shoes but in a smaller size she said "I'll help you with that " her name was Amanda, she went above and beyond helping me, climbing that ladder finding the right sizes searching for the other pair of shoes throughout the store. She was a young and professional person. She is definitely an asset to your company and gives great customer service. I will definitely tell my friends and family about the nice service that I got there and the beautiful shoes that I bought.

Went close to closing store was empty Got my shoes wide selection…read more Sales people were knowledgeable

Not impressed, there are thrifts stores that are kept up better. Save your time and money and stick…read moreto TJ Maxx 10 times better!!!!

Good prices and a very happy staff. convenient. I wish they still had a senior discountread more