My experience at this store was extremely disappointing today…read more My son had received a fitted hat as a gift from a friend for his bday. The tags were on, and it was in the Just for Sports bag. Unfortunately, the hat didn't fit. So we went in and asked if we could do an even exchange for a larger size. The first employee told us it wasn't a problem and helped my son locate the correct size. All good. We took the new hat over to the cashier (a different employee) and we were informed that exchanges were not allowed without an original receipt or the original credit card used. Clearly, I don't know how they paid for the hat. Regardless: Store shopping bag All original Tags Zero help. Lesson here: do NOT buy gifts at this store. Something as simple as even exchange is impossible unless the original purchaser is present with a receipt or credit card used. So now my son has a $41.99 hat (plus tax!) that will sit on his shelf but will never be worn. Pathetic, poor business practices in my opinion.

Do not buy here. They're " polices " are absolutely asinine…read more Even with a new item and a receipt, they won't trade sizes. I can understand stuff being out of season and not wanting to give a refund, but not trading for a size that fits when their are dozens of the items just sitting there. Over a few days . They could, but they choose to be cruel. Heartless jerks reading off a script . Buy online . Let this place close .

I was referred to Tortoise & Hare Sports by a friend. I really appreciated how my Sales Clerk,…read moreEben, helped me in finding a new pair of shoes. We discussed my feet issues. I got my feet measured/fitted for shoes. I tried on two different brands, the Brooks Adrenaline GTS 25 and the Hoka Graviota 6. I have extremely flat feet and so I need wide shoes. I had such a hard time deciding that I splurged and bought both of them. I also got a Runpro insole insert which is for comfort & support. This way I can alternate shoes: wear one pair one day and switch to the other pair for the next day. I'm so glad I went there for new shoes. I really needed the new shoes! As you get older your needs change in what you need to have good supporting tennis shoes for walking and exercising. This will be my new store for buying tennis shoes.

I have a friend with special needs. She cannot go into a store because of her medical issues. The…read moreGM, Bree, set up a special appointment for my friend and hour BEFORE the store opened and she met us in a shaded area beside her store. She set up chairs for us and then she brought out her measuring devices to find what shoe size and style were best for my friend. THEN Bree brought out several pairs for her to try. She let my friend walk around in the shoes to make sure they felt right and accommodated her needs. I have not enough words to express our gratitude for the extreme effort Bree went to in order to assist my friend in buying the best shoes for her. I will now be a loyal customer myself and tell everyone about the kindness and care we received at this store.

Make sure to check their hours of operations as it varies with the seasons…read more Very clean well merchandised store with a ton of good buys for all sizes. The attendant managing the store was super nice, friendly and very accommodating. We will go back.

Great deals on men's golf shirts wish they had men's golf pants and shorts too. Will go backread more

Went in to purchase a canopy and was helped by Harvey! He is a phenomenal staff and was beyond…read morehelpful. Helped us to find the exact canopy size and color we needed. He was very friendly and I appreciated that so much! If you need help with anything in store, Harvey is the gentleman to speak with!

In twenty years, myself and my business purchased many items from Big Five, I did not want to…read morereturn to big five again due to lack of experience of personnel and rudeness of management. I've supported local school sports with purchases within three of their locations as well as personal items, I just returned shoes that broke after three days, and this arrogant individual wouldn't just exchange the shoes, UNLESS it was full price, No more big five period, we shall wait for corporate comment, I know, good luck with that!

Antigua Apparel for Your Game! Tom Dooley combined his love…read morefor golf with the desire to create the best Golf Shirt. He ended up with this very cool sportswear company in Peoria, Arizona. The women's clothing fits perfectly as you can see by my new pullover my daughter purchased for my birthday. I'd love to have a full zippered lightweight jacket too. My pullover is 100% polyester made in Egypt in case that makes a difference to you. It's very comfortable. Since we have reached the second warmest winter on record in Central Park, I sure hope I get to wear it. They have a license to make NHL merchandise. Look for their products online. I'm recommending you check out their merchandise. FREE shipping on all orders! It's well made and has great details. If you need to reach them Customer Service is Monday through Friday 7am to 4pm MST.

The company I worked for hosted an "affiliate" appreciation event at the Giant's stadium in PHX. It…read morewas a "spring training" baseball event so we thought it fitting to have some branded baseball hats available for our guests as a giveaway more or less. We were referred to by one of our PHX contacts. We were thrilled with the results. Antigua was able to accommodate our swift turn around time. Unfortunately we didn't give them a lot of notice. Also, we opted last minute to cancel pullovers and just do hats. They didn't give us a hard time or hold us to the original order. They simply accommodated the change and moved forward. We were really happy with the finished product. The hats were made of one of those new, high tech materials that wicks sweat away and dries quickly. We ended up deferring to Antigua on the color and they recommended a charcoal. I figured they'd know best what works with different colored logos and I'm thrilled we listened. It looked fantastic with our white/red logo was embroidered on the charcoal. it really popped which is obviously the goal when creating a promotional piece. we'll definitely use them in the future.

John is the most patient and kind salesperson we have ever worked with. Our 13yo was kind of…read moreintimidated by all the new football gear he had to try on and keep trying on until John was satisfied that he would be safe on the field. I am so glad we went there and feel good about putting my kid on the field. John spent over an hour with us and worked hard to make sure our son was comfortable with the choices made. Prices were reasonable. Store is clean. And the staff has alot of patience and knowledge.

Legit inventory. We're like kids in a candy store here. Today we were greeted and taken directly…read moreto the youth mouth guards and football gloves. I was distracted by the adult turf cleat sale table. I stayed on track and purchased what we came for, after perusing the bat grip wraps and wishing over the beautiful wall of gloves. 4/5 stars because we came for cowboy blue gloves and found black, yellow and green in stock. If given notice I'm sure they would've been glad to order for us.

Love a locally owned sports store these days and Soccer Post Arrowhead is no exception…read more.. When I told some soccer friends that my daughter had a game a Pioneer Park in Peoria, they suggested we stop by this nearby store to look for some new cleats. After a bit of research (ie: on their website), I learned that "Soccer Post is the largest retail specialty soccer chain in the United States, and that Soccer Post Arrowhead is a family-owned and operated store for soccer players and enthusiasts of all ages." While unfortunately, we left our visit empty handed due to the cleats my daughter wanted not being in stock in her size, I was pleased with the overall selection, friendly staff, prices, etc... I would definitely return if in the area and in need of soccer stuff!

Good selection of shoes and had the size we were needing!! Employee working was super helpful.read more

Golf Galaxy will not stand behind there products and the staff and General Sales Manager were very…read moreunwilling to resolve my issue. I will continue my future business with The PGA Store where they are always very helpful and considerate.

I went to buy a driver I was in between the qi-4D ls and the Mizuno jpx 1 and the triple diamond…read moremax quantum. I was met by Andrew I think his name was, about 5"10 heavy set guy. Short brown hair. I was waiting to hit the drivers for about 10 minutes. When I was able to get into the bay to hit them, I asked to be able to see more metrics, I was told no he wouldn't be able too. I went a few weeks back to get a new wood and I was a helped by Mitch. He was very kind and knowledgeable he pulled up. My spin rate decent angle ball speed and club speed of course total and carry. But Andrew said he isn't allowed to do that. When every other time I went I was able to see more metrics. I was very put off by Andrew thought this process. Once I was hitting the mizuno he said this driver isn't good and I wouldn't like it. (Out of everything I hit I was most pleased with the mizuno) if you are going to look at clubs here make sure you don't get Andrew.