So I've shopped at famous footwear for most of my life on and off particularly when they would have…read moretheir buy one get one half off sales. I hadn't been in about four or five years so I don't know if it's just this particular location, but I just went into the store and I have never ever gone into a shoe store where I did not like ONE pair of shoes. I was exclusively looking at sandals -sneakers I can't speak to as I didn't pay attention to them. I am like literally an awe right now like totally totally shocked that I literally found one shoe uglier than the last. Seems like every sandal was either made of that basket weaving material or rubber and like a very cheap looking rubber at that. Needless to say I won't be back. I'm going to check out another location because it's just not possible that that could be the only sandal selection they have. I went to DSW recently and literally could not choose between like six different sandals that I was in love with. Needless to say, I will not be back.

Came in to see if anything spoke to me. I am also on the hunt for shoes for the girls. They are…read moregrowing so fast. The older one has been kind of finicky with things bothering her in the front of her ankle when walking so it has been hard to find shoes she feels comfy in. Clean store and we had a very friendly clerk help us. If you are looking for shoes this a great place to go. If your looking for a good deal wait for a sale from the store or manufacturers. We got some cute shoes, but no deals.

I have so many complaints it's hard to know where to start. Read to the end and I'll tell you where…read moreto go instead. I've been in this shop three times. Each visit, the staff, including the owner, acted as if helping customers was an inconvenience. Just not welcoming or friendly. I've heard the same canned sales pitch every time: "These look great, they're our most popular, they sell out quickly. Jody, order some more." Then Jody replies, "I tried, we can't get them." It doesn't sound pushy until you've heard it over and over , then it absolutely is. First visit: I stopped in to look around. No greeting. No offer of assistance. Nothing. Second visit: I came to buy. I have a difficult right foot, and the owner seemed visibly frustrated. He said we needed to go up a size. I told him they were slipping and too big. He gave me a heel pad and said, "That's as good as it's going to get with your foot," and insisted they were fine. He also sold me an orthotic insert I later found on the manufacturer's site for half the price. The heel pads peeled off the moment I put my foot in the shoe. When I returned them, Jody actually wrote on the credit slip: "Too Big???", question marks included. Completely unprofessional. Third visit: I went back to use my credit. Same cold vibe, no greeting, no offer to help. When I asked for a shoe in my size, Jody said, "I don't think we have them," then came back empty-handed. I asked for a different color -- she got it but clearly wasn't thrilled. I tried another style that apparently ran small, and instead of offering to grab a larger size, she said, "Yes, they run small," and stood there. I had to ask for a larger size. To top it off, she and the owner (they are a couple) were arguing in the back room -- loud enough for everyone to hear. Then when another customer who had just purchased a pair of shoes politely said she'd just like to look around, they flatly told her, "No, we're closed." Not "sorry, we're closing up" or "please come back tomorrow." Just no. Now that I've finally used my store credit, I'll never go back. If you want real service -- friendly, patient, and professional -- go to the other store in Surpise on Grand Ave. The owner there runs several successful stores, and the staff actually want to help you. With a smile.

I wish I could give negative stars. this business is such a scam. Went there and bought orthotics…read moreand didn't notice they were $150 and she charged a credit card fee. I looked up the same insoles online and they cost $64. Her and her partner refused to refund me even though it was within a few hours of buying them. Needless to say I will not be returning and really do like to support local business but not this one. Horrible experience. Expensive lesson.

Good selection. Okay prices. Friendly staff. I'd shop here again. Now I have to pad this review so…read moreit'll get posted.

This is a follow up-I had a great experience at my recent visit to dsw!…read more Great shoes & even better customer service!

Very attentive and helped me obtain a new pair of metatarsal boots and re-sole my old boots. Will…read morebe back for sure next time I am in need.

There was a super friendly gal in the store today. She answered all my questions and was…read moreknowledgeable. This store surprisingly gets quite busy. My husband and I have driven by here many times and he was not interested in stopping. He felt they were too expensive. Now that he purchased a $259 pair of work boots maybe this would be an option now that he is investing more in comfort. They have quote a selection in this tiny yet cozy store. I am curious to see what $45 socks feel like in his work boots. They also have a insert area I would like him to check out. Their boot care products were reasonably priced. I was surprised see belts, wallets, and a large selection of socks as well. Definitely coming back for the foot inserts with him.

While doing some shopping in the area, I stopped by Famous Footwear. This location is in the…read morePrasada shopping center next to Kohl's, PetSmart, Bath & Body Works, and Buckle, along with many other stores and restaurants nearby. If you're looking to shop in this area, you can easily spend the whole day here since there are so many different places to visit. There are even more stores across the street including Target and Old Navy, as well as additional furniture stores and shopping options. This Famous Footwear location is on the smaller side, but they still have a decent selection of shoes. They often run sales, and it's worth checking out their clearance rack for even more savings.

Decent place for shoes. They carry the latest in some of our favorite brands. I wouldn't say they…read morehave the lowest prices. The name brands we shop only have their own sales anyway. Always clean and well organized. I have always liked their selection of running shoe selection. Sometimes I get lucky and find a nice pair of sandals. Decent selection for kids, but often out of our girls sizes.

Illegal needy there at 8 pm, the door and website said close at 9pm. This unbelievably rude…read moreemployee opened the door and said we're closed and slammed the door shut in my face. Meanwhile there were 5 other parties walking around shopping. I went in anyways and continued to look for the items I drove there for. Absolutely disgusting and rude. Don't ever shop at this location.

My son and I went to purchase new shoes and we went to Shoe Palace on Northern. We walked in and…read morethere was only one other woman inside of the store and two employees just standing behind the counter chatting. No one greeted us or asked if we needed any help. We continued to walk around the store and still no one said a word to us so we left. I don't know what is going on with businesses today but it just seems to be the policy to ignore customers. I will not give my business to anyone who ignores their customers that bring them business. It's right down rude! So, if you're ok with rude to no service this place is for you other than that do not buy from Shoe Palace.

This Kohl's location is the second busiest location in Arizona. (Based on sales.) That being said,…read morethe store was not super busy on a weekday morning. The Amazon returns line was the busiest part of the store. That line did keep moving. An Amazon return, and needing to be in the area was what brought us to this location. Arriving at opening, aisles were neat and orderly. In season items were well stocked. Plenty of carts were available. Fitting rooms are open. Sign up for the Kohl's rewards program to receive percent off coupons, rewards points and birthday coupons.

Buyer beware of this business. They had a long standing 180 return policy which they quietly…read morechanged to 90 days without alerting customers and without printing this policy on receipt. They claim that customer satisfaction is their top priority which is the farthest thing from the truth. I tried to return a new item with tags still attached just outside of 90 days not knowing about their changed policy & was greeted with a rude clerk who refused to even give a store credit & stated there was nothing they can do. I also filed a complaint via Better Business Bureau & company responded with "they really don't care & it is my responsibility to look at policy at the register or website." I feel this is very unfair considering their long standing 180 day return policy & not printing their new policy on the receipt. I was a loyal customer but will now take my business elsewhere as this company in my opinion is very deceptive & obviously does not value loyal customers.

I have a friend with special needs. She cannot go into a store because of her medical issues. The…read moreGM, Bree, set up a special appointment for my friend and hour BEFORE the store opened and she met us in a shaded area beside her store. She set up chairs for us and then she brought out her measuring devices to find what shoe size and style were best for my friend. THEN Bree brought out several pairs for her to try. She let my friend walk around in the shoes to make sure they felt right and accommodated her needs. I have not enough words to express our gratitude for the extreme effort Bree went to in order to assist my friend in buying the best shoes for her. I will now be a loyal customer myself and tell everyone about the kindness and care we received at this store.

I'd give this shop six stars if I could! We've been going here for years to equip our runners with…read morethe absolute best selection of runner's gear I've found in the Valley. Absolutely fantastic customer service... EVERY SINGLE TIME!!! You can expect them to happily receive you, size you, and then fit you for the perfect shoe for your running needs. And trust me when I say this, they know the sport and can advise you on every nuance you require!

I wouldn't normally review a shoe store, but the cleanliness, organization, and staff friendliness…read morewere beyond other Skechers I've shopped at. I walked in, told the young lady working there what I was looking for, and she pointed me to the exact item I ended up purchasing. They happened to be having a "Buy One, Get One 50% Off" sale, so my wife picked up a new pair of shoes as well. Overall, a fantastic experience!

Thank you Haley for helping me today. I came in thinking I didn't need anything and got 3 pairs of…read moregreat shoes for the season! Happy customer. Haley is the best!

I had no idea that Beall's were still around. This location is in Sun City. Not a really big store…read morebut I liked it. Think of a very downsized Ross but clean and organized. The staff were very friendly. I only shopped briefly but do plan to go back when I have more time. I did pick up 3 items. Two pairs of sandals that I feel were a good price and a shirt that I had to look at the price tag twice and even had to have my husband look at to verify the price said .64 cents!!! My suggestion to everyone is to check out the clearance racks. They do not have kids clothes but I'm assuming that's because it is in Sun City.

Not impressed, there are thrifts stores that are kept up better. Save your time and money and stick…read moreto TJ Maxx 10 times better!!!!