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Burlington

2.9 (107 reviews)
Open 8:30 am - 11:00 pm

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Puncture from the security pin inside of the jeans
Sharon S.

I would not even give this place a star! I was there 7/29/2023, shopping with my kids, we went into the fitting room to try on clothes. As I was pulling up the jeans I felt something stab into my skin on my right upper thigh. I screamed & called over the associate to help me & she had to pull it out of my skin. She was very apologetic & told me in fact this is not the first time this happens & to please go speak the the manager. I go to speak to the manager they had to call her over. She walks up & says "Hi how can I help you" I said I'm the woman who got stabbed by the security pin" she says "oh okay what do you need" ... first of all this is not the correct way to approach someone who got injured I'm your store. So I said " I need to file a incident report & want to escalate this further" she said "ok let's go upstairs to the training room & I will give you the report & some bandaids" We meet her there she leaves us in the office because she needs to find the papers. She took nearly more than 25 minutes, mind you I have my 4 children with me & they are all upset at this point. She comes back in & apologizes saying she couldn't find where they where. So I fill everything out, my son is crying & sad & even tells her " my mommy got stabbed by the needle I'm scared for my mommy" & the manager was just trying to tell him I'm okay. I proceed to take pictures of the report for my record & get up to go out. She then says " oh I know it's not much but I can give you 15% off your purchase today. At this point I'm boiling in anger. Do you think 15% is going to buy my time, my pain & my sons trauma back from this? I proceed to the cashier, to top it off the cashier had a nasty attitude with me. The other associate tells her to give me 15% off & she rolls her eyes & says well I don't know how to over rice that. She then got real nasty with me because I was touching the pin pad as it was frozen & she tells me " stop touching the pin pad it's just frozen" & then when I gave her my number for rewards she was being very disrespectful mocking me because she couldn't hear what I was saying. At 3 am I ended up going to the er because I began to get a rash & swelling, they have me the tetanus shot & antibiotics because the doctor believed it was getting infected with the small bumps coming through. Something this serious should be taken very seriously & right away. This could have happened to my child or any child then what would have they done? This was handled very poorly. Please be aware & check your clothes & children's clothes before trying them on!!!!

Vincent C.

I've been to this location a few times and like most Burlington's they're just okay. If you're looking for something cheap then this is a good start. I've come to realize that you may be able to find better deals at Macy's. Okay Macy's is overall more expensive but there are a lot of deals at Macy's. This is a huge location with two floors. They have name brand items but make sure you check them because sometimes the item may be irregular or the quality just isn't the same if you were to buy it at a JC Penny's or something. If you don't have a lot of money and you're looking something cheap the this is a good spot.

Guadalupe G.

This place has great selection for clothes at decent prices but their staff is short and they don't care that their line is long. It's Saturday afternoon and they only have two cashiers open and the line is back to the luggage section.

Out of all the places to find my favorite hot sauce. I found it at the Burlington Coat Factory and for cheap. Who knew?

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19 years ago

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20 years ago

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17 years ago

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7 years ago

Great store for bargain shopping! The reason I'm giving it 3 stars is because the store could be a little more organized and cleaner.

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17 years ago

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10 years ago

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5 years ago

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14 years ago

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13 years ago

I am not a fan of this store at all. I am not sure why but I just do not seem to like their stock. My friend had a field day though!

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8 years ago

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11 years ago

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13 years ago

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13 years ago

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12 years ago

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15 years ago

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17 years ago

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10 years ago

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13 years ago

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15 years ago

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12 years ago

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12 years ago

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10 years ago

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6 years ago

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8 years ago

Not enough cashiers and you have to stand in line for an exchange or return. Ugly clothes and not that cheap

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10 years ago

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7 years ago

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15 years ago

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14 years ago

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15 years ago

Good prices, clean store, fairly organized. Couldn't ask for more

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11 years ago

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19 years ago

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14 years ago

Disgusting..looks like there was an earthquake here last nite! Horrible place to shop!

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15 years ago

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13 years ago

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12 years ago

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11 years ago

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17 years ago

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Page 2 of 3

Ask the Community - Burlington

Review Highlights - Burlington

Lots of name brands, my daughter likes name brand jeans and we can always find some here.

Mentioned in 4 reviews

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Ross Dress for Less

Ross Dress for Less

2.2(96 reviews)
2.5 miOak Park, Rolando
$$

It's a small location but they pack a lot in here. Feels like it's always stocked and you can find…read morepretty much everything from skin care to designer Guess bags to electronics to privacy items to lotion to jelly and jams and more. There's always a buzz to the place and always a good amount of people in here even when I come midday on a weekday. You could easily spend 45 minutes here. The parking is not too bad. This location is flanked by a target and has Starbucks, T-Mobile, and other businesses in the same center. The value is pretty decent. Sometimes I think the clothes might be a tad bit higher in price than what I expect a Ross to be. But it's hard to find anything for less. It also cool that they have a lot of items that use sustainable or recyclable materials so you're doing the earth and its resources some justice. Service is simple and quick and efficient. They get you in and out and if you ask for help they'll be more than happy to help you. I find most of the workers are on the cash registers since there's always a flow of people and they try not to get the lines too long although it's almost always is. For that. I'll give it a 3.5 stars out of 5.

How stupid is hiring a security guard to check receipts when you can clearly see the cashier is…read moreringing us up. I was told this is because they don't trust their cashiers so if you don't trust your cashiers why are they working in your store? Whoever is in charge of Ross is a real moron!

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Ross Dress for Less
Ross Dress for Less
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Walmart

Walmart

2.5(295 reviews)
1.2 mi
$$

We were here getting a few household items and looking at their Halloween decorations…read more My first time here and it was a journey!! Holy cow! This is a large Walmart! It's a two story shop. I was mesmerized by the shopping cart escalator! It's the little things that entertains me!! If you haven't shopped at a Walmart, it's like a one stop shopping experience. They offer furniture, lawn and garden supplies, clothing, toys, pharmacy needs, toiletries, kitchen supplies, bathroom supplies, baby supplies, holiday supplies, books, electronics, and much more!!! Overall, it's a large store. You can be in here for hours. Ample shared parking. Escalator and elevator for your shopping convenience. Cashier was very friendly and helpful.

If I could give ZERO stars, I absolutely would…read more I am writing this review to warn customers who need to return online purchases. I have had extremely bad experiences with a customer service staff member at this Walmart (I will call him "A", as I do not know his name). He regularly sits at the customer service desk. Based on my experiences, this person does not act with honesty or a customer-focused attitude. Instead, he appears to misuse his position and makes returns unnecessarily difficult. If you have online items to return, I strongly recommend going to another Walmart Supercenter. Do NOT come to this location. I interacted with this employee twice, and both experiences were unacceptable. First incident (December 2025): I purchased a watch online. When I tried to return it in-store, A handed me a small piece of paper stating that Walmart stores could not accept the return. I was told to return it online instead. However, when I tried to initiate the return on Walmart.com, the order was marked "Not eligible for return." This was not true originally, and I later realized that A had placed this restriction, making the return impossible through Walmart. As a result, I had to contact the third-party seller myself, ship the item back at my own expense, and wait for a refund. As of today, I still have not received any refund, even though I mailed the item back on December 29, 2025. Second incident (March 2026): I bought car fluids and oil online and picked them up at another Walmart location. My receipt clearly stated that the items were eligible for return until March 17, 2026. When I tried to return two items at this store, A immediately refused and said they were not returnable. I showed him my receipt, but he refused to even look at it, insisting that his screen showed "not eligible." I asked why returns were always so difficult at this location. He called his supervisor, who confirmed that the items were returnable, and suggested I return them at the pickup store. When I went there, the staff discovered that red text had been added to my order stating "NOT ELIGIBLE FOR RETURN." The employees were shocked when I explained what happened. This behavior is unacceptable. If this Walmart cannot process certain returns, customers should be clearly informed, not blocked in the system. An employee should never add restrictions that make a customer's return impossible. This is the first time in the U.S. that I have experienced such treatment at a customer service desk. It is extremely disappointing and does not reflect the Walmart I used to trust.

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Walmart
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Target

Target

3.2(280 reviews)
1.0 mi
$$

I was looking in Grossmont Target for Hershey's milk chocolate Kisses the Saturday before Easter…read moreSunday. Not my most sensibly timed errand, to go looking for chocolate the day before everyone goes to Easter Egg Hunt parties where everyone who is sensible has, several days ago, already bought up all the chocolate in Target. Fortunately for me I found a Target employee called Freddy who searched the usual shelves for Hershey's Kisses with out any luck. Then he said wait a moment I will look in the carts in the store room. He found a Party size bag. So very kind of him. He was my life saver, Thank you so very much Freddy.

I actually Love this Target, 2 floors. It's my favorite Target in San Diego. It's in a nice…read moreshopping center, plenty of parking. If you can't find parking in the front part of the lot they have a double parking garage on the back side. The parking area overall is pretty well maintained and I'm always able to find a cart. The staff here are overall great. In the four years I've come to this Target I haven't had a bad experience. Even the staff in the Starbucks inside the store have good customer service skills. Also the store is clean. The bathroom continues to need some work but it's gotten better. What really needs fixing is the escalator haha. It's pretty easy to find stuff here. Target drive up is pretty great here. Normally I find what I need they stay pretty well stocked.

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Target
Target
Target

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Burlington - deptstores - Updated May 2026

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