Service: Jessica could not hv been more professional, courteous & patient as the cashier today. Despite a long line behind me (2 cashiers) Jessica diligently assisted me in reopening my Khol's Account . Selection: Jewelry, Women's Lingerie Departments emphasized plentiful items, respectfully displayed. Value: My lucky day with over 40% off already marked down items! I'm so happy I shopped here & used my Khol's Credit Card today! read more

We had an Amazon return and chose this location for the return. With that being said, we ended up wandering around checking everything out. They sell just about everything! You can find clothing, household items, bedding, luggage, makeup, shoes, accessories and much more! Overall, a nice selection of everything. Employees were friendly. Ample parking. They offer gift registry for like baby showers or weddings. They also have rewards and store credit cards. read more

Kohl's - Department Stores Near Me - SAN DIEGO, California

Came thru on a Friday around 11am and it was sorta busy. Well busier than I expected. About 20 people in the store. They were doing a handful of things - returning items, shopping, window shopping or at he Amazon return station which is located at the back of the building. Entering the plaza is a hazard. You enter and it's not marked that great with stop signs. So proceed with caution. You take a left and you end up at Walmart. You take a right and you're at kohls. Handful of ADA parking available. Cashiers are right in the middle of the store. They were switching over from Halloween to the December holidays when I was in and taking a lot of the products for Halloween to the back clearance section which had a decent amount of stuff greatly reduced. That was good value. Men's section is on the right. Ladies on the left and middle and in between it all in various items you could find children's items, unisex clothing, toys and household goods. The bedding and beds are in the back left along with the restrooms. The fitting rooms are near the front. Solid value and many good finds today. I think there might have been excess inventory because a lot of it were marked down and with that savings it made the items even more appealing. I was helped by Samira and she was super helpful and on it. Juggling multiple tasks. read more

See all

Four stars for super fast customer service. They accept Amazon returns etc. it's located in the College Avenue shopping center. So many parking spots. They sell shoes, clothing, household items and a lot of other stuff. I usually buy stuff here when it's on sale because it's worth it otherwise the normal price can be a bit overpriced. They close the North West entrance door; you'll have to enter through east doors. It's a good size Kohls. read more

I enjoy coming to this location. Easy parking & I prefer the store layout. Lots of great deals when you use their coupons. Wide selection of items & I've always experienced great service here. read more

This Kohls is better selection of item's. Staff is super friendly and helpful. This is my go to for the best clearance items as today they had 50%off the entire section. read more

This review is for the Amazon returns. Line usually goes fast if it's not near holidays like Christmas. Usually fast, minimal, and smooth. Sometimes the WiFi takes forever to connect to the Amazon app, if it ever happens go on settings and log into their Kohls guest WiFi to easily access the Amazon app if WiFi is not connecting :) read more

Came to kohl's to buy a shirt ended buying a pair of pants and shoes as well . I saw someone I follow shop here so I decide to check it out. They have a large selections of clothing,household items , jewelry with great discount They have a Sephora make store here as well. Can't say nothing bad customer service is good location is clean the store was well stocked read more

See all

I visited the sephora store to do a return. I just wanted to share the exceptional customer service i received from 2 beautiful ladies: Miranda and Diana. They were helpful, courteous knowledgeable and kind. Provided me with other options and info. They made my visit pleasantful. Thanks ladies! read more

Even though I just reviewed this Kohl's last December, I feel it's important for me to provide an update with a five star review because I've become slightly obsessed with Kohl's and an update should reflect that. Yeah, I find excuses to come here to spend a few bucks and typically (and as I mentioned in my last review) it's to return and Amazon package. Sephora. Yeah, I said it. I love coming to this Sephora because it's never crowded and I always love to have a few bottles of decent cologne waiting in the wings for a night out as I fish for compliments. They're fast to help, provide their thoughts on what smells good, and I always appreciate that second opinion. For that, I'm appreciative. Thanks Kohl's! read more

Update 2024: I came in for a self pickup from a kohls.com purchase. The girl and the manager girl that assisted me were super nice and helpful. They took the time to make sure I knew where I was going and got my item. I was very happy with my store visit. I usually pick the self pickup so I don't have to deal with people. These 2 girls made the experience pleasurable with their exceptional customer service. Kohls.com ordering and same day store pickup is legit! I have used it twice now and love it. read more

Kohl's - Plenty of parking - Department Stores Near Me - SAN DIEGO, California

I definitely do not shop here often. I feel the prices are a bit high, even with the "sales" they have. I mainly come here to do amazon returns which is quite convenient. Obviously, they set up the Amazon return collections to be in the back of the store to get you to look at their merchandise while you stroll. With Amazon returns, you do receive a percent off purchase coupon, again used to entice some purchases. Smart plan! I do utilize those coupons when needed. They only work on Kohl's purchases and excluded some high end brands as well as Sephora. On a positive note, I've always had a good experience when visiting. Employees are kind and helpful. The store is very clean and open. Plenty of items for everyone in the household including pets. It's overall a great department store and you can get what you need without having to deal with the overcrowded mall and parking is always plentiful. The Sephora here is usually very calm which makes for a more relaxing shopping experience. They also have great hours of operation. read more

2/26/26 1:120pm - Front checkout had a grand total of ONE cashier with 6 people waiting in line for about 10-15 minutes! Never called for a second cashier. read more

The best part about this Sephora is no one kept asking me if I needed help every 5 minutes. I hate going into a store and they won't leave me alone. Like please just let me walk and down every single isle at least 10 more times before I make a decision in peace. I'm just extremely indecisive and can't make up my mind. 10/10 no bs Sephora. read more

You think being a clothing store that fitting rooms would be available. If they are going to have select hours for fitting rooms that should be posted and easy to see on website or somewhere so people aren't wasting their time. read more

Honestly lately I've had much better experiences here at this location. I wish they had more stock, of certain sizes. But I get coupons from them regularly and through email sales events! Great deals if you have the app it makes shopping here awesome especially if you have the card. I had a really good experience checking out today. I appreciate the kindness of the associate! read more

I went to Kohl's a few days after Christmas. In hope to find a few bargains. Well I did find a little Cinderella ornament that was in sale,(50%) however, it was giving the discount to a Canadian price instead of U.S. price. I let the cashier know that she wasn't giving me the right discount on the ornament. We live in the U.S. not in Canada. She replied there's nothing I can do about It. REALLY??? Well today I asked my husband if he tried the Lee's pants I bought him at Kohl's he said, "Yes I like them, that's a nice bargain you got". I looked at the the price tag and notice that they were $39.99. I still have the receipt and noticed she charged me $60.00 but I had a 30% discount so I paid $44.99. She should have charged me $27.99+tax. Hope they are able to correct this. read more

Second time at this location and they never have things in stock. The staff is somewhat helpful.

Came in today for an Amazon return & shopping for kids shoes. This is a big & organized store. All the staff were great. Greeted me as soon as I walked in. Special mention to Steven & Amber for their OUTSTANDING customer service. Made my family feel like VIP's. We love shopping here. Thanks. Salute. read more

See all

THEY NEVER HAVE ANYTHING IN STOCK & the workers are always watching like if i'm gonna steal something. makes me feel very uncomfortable...

i love it here. great deals when they have them. love the merchandise. i hope it never closes down

Kohl's is convenient if you don't want to hassle with the mall, but I find I use it more for Amazon return drop-offs more than actual shopping. Their ladies plus-size clothing, in my humble opinion, isn't very fashionable, and I rarely find anything I like. However! They did just finish the new Sephora inside to take over the previous makeup and fragrance department, and boy is it gorgeous! I can see this bringing in a lot of business for them. read more

Nothing to horrible about this location. Service is good and store is kept pretty well.

The store is like an upscale of Ross For Less but much more organized, because every brands they sell at Ross were always mixed, here they separate each brands into sections for men, women, kids. They seem to merge with Sephora as the logo outside now changed into Kohl's + Sephora. The Sephora section is still under construction and renovation so expect no access to beauty products, perfumes or fragrances until the end of this month according to one of the employee. Again as I mentioned everything at Ross, they would have all here if not more, just not very fond of the price tags for them, as Ross sell them cheaper, so I won't be buying anything even though they said 20% additional savings and they also had a clearance racks, still expensive for some of the basic brands, so I might come back and check out Sephora, but for now not so much. read more

The hiring mamagement is terrible and does not care if you get hired or not. They don't take in consideration when a person has been reaching out to them regarding a position in their store.... since they already have secured jobs, they don't care if other people get left out. read more

Swimwear coverup not available that was advertised on website. Store was messy, clothes on floor. Sephora was disgusting. Very low stock.

Why do you have something on display that you do not sell in your store? You should change the bedding on the display model to something you actually have available. Especially if it is your store policy not to sell the model. In addition, no one offered to see if it was available at another location. I realize this is a difficult time. And I understand being out of things...but removing the display or offering to check other locations shouldn't be a big ask. read more

I appreciate the people that work at Sephora. They are approachable and helpful. They definitely guarantee the sale with me.

Yea don't shop here if you want to be followed around in the Sephora section. I was there at 2:39 on Wednesday 12/4. The girl there was walking around me the entire time and straightening the products around me. read more

So convenient to come to. Rosa was so nice and helpful. She color shaded me and made the whole experience very nice and friendly.

After all these years This is my 2nd time at Kohl's within a week. I'm surprised with the great deals they have, everything was on sale along with an additional 15% off coupon. Kohl's carries clothes for all ages, toys, home goods, etc. Perfect for gifts and very reasonable prices. At check out, we were assisted by Julie, she provided exceptional friendly customer service. She was kind and patient with us. Informed us of all the great deals and future sales. We will definitely return to shop. Kohl's also gives you Kohl's cash depending on how much you spend + additional 15-25% off discount. read more

I wish I could leave 0 stars but I just had to talk about my terrible experience at the Sephora. I went in minding business and once I was ready to checkout I went up and the cashier Brianna was very rude and passive aggressive I have never had to leave a review but she really made me feel bad I was just asking a question and she was being mean about it. She is also rude to her employees calling them out in front of everyone I read more

I've been to this Kohls location many times but all for online pick up or returning an item. And every time I've experienced a good and prompt customer service. The customer care section is located right next to the entrance unlike the one in Otay where it is on the second floor. Parking tends to get full coz of other big name stores around, however there is one dedicated space for online pick up shoppers. read more

Updated Review August 26, 2021. BOTTOM LINE: STILL CLEAN, GREAT AMAZON RETURNS, GREAT DISCOUNTS, AND COOL QUALITY, Customer Service. My favorite thing is the store IS CLEANED AND ORGANIZED! You save and get better quality! It just doesn't fall apart. (Do your homework) DANNY DANNY DANNY @ RUBY on Amazon Returns and Jewelry did a fantastic job explaining the discount and knew the products and promotions! Fantastic Customer Service. Get your discount for the day on a return. Sometimes 15-25 % off that helps! I end up browsing the store when I'm there. Then I get reward dollars to apply to my purchase. So you think it's pricy but you end up paying less! Be a smart shopper :-) With Gold check, if it's gold-filled, or plated, or solid. You can do comparison shopping on your phone. Most of the products I've bought are of good quality (doesn't fall apart after a washing). Lasts longer. Candles are also part of the promo coupon, instead of paying 20$ for candles with my discount I paid only 11$ and better. I know you can get cheap candles from a dollar store but these scented candles are cool Crisp classic white shirt? Sonoma brand! After 3 washings still good (with the right detergent). Got compliments for my summer dress too. I can only speak for the products I bought. Thanks, RUBY RUBY RUBY! from Jewelry knew her stuff too ty helping me with my purchase of GOLD ON SALE. I've seen some good-quality Pure Gold at Walmart, Costco, and Kohls. I recommend pure gold not plated if you can afford it or go for the sterling silver with the gold on top. Don't use the Red jewelry cleaning it makes it tarnished according to Ruby. Seems like Kohls's has more sterling silver jewelry than pure Gold. I saved by using promos from the Amazon returns & sale price items like candles and jewelry. It doesn't work for some brand names so check the restrictions and what you can because every time I buy something it's of good quality and I saved a lot with my rewards cards. Purchased some dresses on sale and the quality is better. I love the plain white t-shirts too very comfy. I GO HERE BECAUSE IT'S SO CLEAN, in order, pretty and good customer service. JUNE 11, 2021 Review, Iyonia the sales associate/cashier helped me out so much today I'm giving it 5 stars! GREAT JOB IYONIA!! Great customer service skills, friendly and not too pressuring,  she is sharp, alert. etc.  She made my experience worth it! I am happy with my purchase too. Good deal, great service, cool discount, etc!!! I am a new customer and I joined about 2 weeks ago to do my amazon returns. The store is clean, organized and helpful people. I think her name was Stacy who was in front and a couple of others on another occasion a Wednesday and also the manager was standing in front greeting people too.  I go when it's not crowded. On Wednesdays, it's seniors day they open up earlier.  The two times I've been there the Amazon return people were great. I even had help bringing the items from my car if it's too heavy. I am amazed at how clean the store was compared to others. Iyonia was encouraging me to apply for the Kohl's card, I was hesitant but she made it easy for me and whether or not I am approved I was able to get a discount of 30 %, She didn't pressure me either. She worded it friendly and made it easy for me. So yes this will probably be one of my favorites to shop.  When you get your refund for returns for Amazon they give you a 20%- 25 % off coupon. Just take note it doesn't include perfume. I saved a lot. I purchased some fashionable hiking shoes on Sale Fila and used my discount for applying for the Kohls card. Iyonia was sharp too while ringing me up and while I was applying through her register she knew when I needed to press the button or what questions to answer. THANKS, IYONIA hope I spelled it right, the cashier for me on June 11, 2021, around 11- 1 pm I was there. Definitely will do more shopping and affordable when you know how to look for good sale prices and use your discounts. THANKS ALSO THE THE HELPFUL LADIES AT THE FRONT. I will make sure I get the right names on here.  CUSTOMER SERVICE IS FANTASTIC.  I wouldn't mind working for a company like this. I saved money, got decent prices and good quality merchandise.  I also had a very easy time doing the amazon returns, I already had my stuff printed out. ALL AND ALL.  GREAT STORE, GREAT PLACE FOR AMAZON return, clean area, parking, and customer service and decent deals and clean displays!  I'll update the review once I get the name of the other helpful lady. I think her name was Stacy. I will update this asap.  THANKS, KOHLS, AND THANKS TO THE STAFF the manager, and all the helpful people! By the way, I love my New hiking, walking shoes!!! Perfect for Summer and walking my dog read more

tried to return a amazon package today for my grandmother and was unsure of how to get the QR code and asked the person helping me (older hispanic woman) so that i could explain it to my grandma , she then said again that i would need to get it a QR code with an attitude and that if i didn't have it that i needed to come back. i stepped out of line and went around the corner by the pillows to talk to my grandma where i heard the amazon return lady talking bad about me to another customer basically calling me stupid for not knowing what to do. i didn't go back and just left because i didn't want to face her. this is my local kohls for 20 yrs and ive never had issues til now read more

I just talked to the manger of COLLEGE GROVE KOHL'S on the phone. I told Stephen, just now, and said what a horrible employee you have at the East door near the group of handicap parking spaces. The young woman told me I could not go out the door I came in through. I walked through the store again with a bad left hip hurting. A woman shopper noticed I was having difficulty walking She said to hold on her arm - (I have a bad left hip); after I returned a package to the Amazon counter;The woman was an angel - no employees cared that I struggling to walk through the store and go through the door (the only door open). I walking to get to my car in a handicap space close to the only door open. When I spoke on the phone with the manger, I asked if the store has cameras. He replied "Yes". I said, "Look for the senior woman with short gray hair and a long green dress about two hours ago". - I was being helped by an angel. Otherwise, I would have fell on the hard tile floor. The employees in the store were not very observant. The woman even helped me to my car and opened the door for me. It was walking around the store a second time that was extremely painful!!! The last time I was in that store was long before COVID-19. I WILL NEVER GO IN A KOHL'S STORE AGAIN!!! I DO KEEP MY WORD!!! I am 76 years of age. read more

Yesterday I visited kohls.my experience was really exciting .it was one particular young lady named Michelle who was working in the men's sports section.she was really helpful,went out of her way to really help me.she didn't give me the run around.thank you very much.we need more people like here in businesses like this.again thank you to Michelle read more

Tried asking a staff member where to do the Amazon returns. I was ignored and she walked away. Waited in line at the registers only to find out the returns are in the back of the store. They need to put a sign at the front of the store saying that... poor store management... read more

I get that there is a big staffing shortage but my gosh! This is the third time i came to Kohl's and they always only have one cashier and the line will be wrapped around the corner. I will see a bunch of employees walk pass and not help. When I was in college and worked at JCP of there was a line of customers we sale associates always helped. The customer service here doesn't understand the definition of helpful. read more

Order a product online and when I went to pick it up. I got it and went to my car. I checked out what I bought. What they sold me was a broken product. Who in their right mind get something off the shelf and have someone buy it unknowing it's broken. They're lucky I didn't see it when I got home. I would've been even more angry than I already was. Thank goodness the Santee store had one all in tack. Come Kohl's you could do better than this! I wish the employee who did this gets in trouble. read more