What a great experience! Came in to return Levi's online order and look for similar pants for hubs. Male worker looked for needed colors and size until he found all 4. Checkout with Ashley was awesome. Return was easy and she was able to give us the best coupon price for our new purchase. Every single employee in this store was friendly and helpful! If you are into the Levi's brand, highly recommend! read more

Mayra was so helpful and attentive went out of her way to help us find a certain size. Very much appreciated. Great customer service. read more

The store was pretty well organized, I was trying on various styles in my size but the one that fit me best, was a little short and needed a longer length. All the employees were polite and helpful, very punctual, when I couldn't find the exact size in a particular style jean, she checked that there was one pair of jeans somewhere and was adamant in locating it, even though I said that it's okay, she persisted and yelled for my name as I was in the dressing room trying other styles. I was very happy as the jeans she found were a perfect fit and so I bought them plus another style. Look, I worked retail many many years ago, at an outlet just like the Las Americas Outlets, in fact I worked at this same outlet mall when the store was short staffed. I know good customer service when I see it and everyone in the store was as super cool, polite, from the cashier, to the woman who found my jeans, and the employee working the dressing rooms,, all top notch. Are you the manager or DM reading this? Well give them all a raise. read more

I love their selection and how easy it is to find what I'm looking for. I need to find their sales, because you are definitely paying for good quality. read more

Just left the store to go cry because there's next to no stock larger than size 32. I was excited to buy some nice jeans after losing some weight but I guess I'm still too fat to wear Levi's. read more

Seriously, I won't buy jeans without trying them in first. Figure it out Levi's. COVID has been around for over a year. Super pissed I drove all the way down here just to drive home. read more

Went in there to shop for jeans and a clerk followed us throughout the store. He told me I couldn't sit in the display. Mind you I sat because I had a brace on my knee. There are no seats around. I didn't sit down even a minute and he told me I couldn't sit there even though I was visibly wearing a brace. Is this a disability discrimination and racial profiling since the same guy was following us around. He said he's the only one in the store, which I know is a lie because a guy or girl just talked to us. He or she had make up on. Plus there were 3 other employees there. This was plain and simple disability and racial discrimination. read more

Great service today by multiple associates that assisted my son and I with finding jeans for him and also when we checked out!!! Thank you for being kind and helpful! read more

I came here in need of 2 Sherpa jean jackets I was appalled when the doors were locked at 8:50 pm. The closing employees didn't want to let anyone in the store and had locked the doors before 9. This is ridiculous especially when it's the holidays and people are coming to shop. I did not like the customer service at all and would like to know if this is acceptable store protocol. Not happy at all read more

I've been twice in the last two weeks and they have been closed. Sign on the door said they didn't open until 4pm, it was 11am... I would like to exchange something and hate having to drive back and forth. read more

Been coming into this outlet for years.my last two visits have been a bad experience.never before in all my years coming here have I had this problem.There is an extremely flamboyant cashier who both visits.Has given me attitude about returns and exchanges.First time the store manager steeped in and helped me out.today she wasn't there unfortunately.I bought one of the satain bomber jackets.it fit fine around the torso.But later realized that it didnt fit my shoulders.Don't come here unless the store manager is here. read more

Stood in line for 7 minutes while the cashier chatted with her friend. Finally the other cashier decided to help me only to tell me she can't do my exchange, and I would have to wait for the chatting cashier. Never combing back here. read more

We started walking in at 6:50pm and the worker said they're closed.. I just needed to grab 1 thing and she said they're closed... I've attached a screenshot to prove they weren't closed yet. She's just being lazy read more

Levi’s Outlet Store - Them not closed yet - Men's Clothing Near Me - San Ysidro, California

Great place to get a pair of jeans , they always have random sells . As for the employees they are very helpful and welcoming . They also have plenty of options of jeans for everyones style . read more

When I walked in I wasnt expecting much help when Gaby came up to me she went out of her way to help me out I was expecting to leave with nothing but once I got her help I left with 2 different fitting pants, thank you Gaby she helped a ton! read more

This was a great Levi's store! Great prices, wide selection, and the guy in the dressing room knew a lot about the jeans and helped us pick the right style and fit for my husband. read more

Had an awful shopping experience here with Priscilla when trying to return. She was so rude!! I purchased jeans with apple ipay. Apple ipay has a "device number" to hide your credit card number. And she said in a condescending and rude way that she saw my phone screen & the number didn't match! As if I was trying to lie! I had receipt and everything. I said this is my apple ipay let me hold my phone up to the machine it will match! ...and she refused to help me with the return and repeated that she "saw with her eyes" that the number is different on my phone. Maybe someone should educate her how ipay works! I told her she was rude and left the store. Waste of time! Now I have to mail it in. read more

Came to the outlets the other day with some friends and decided to stop in to the Levi store. On other trips to the outlets me and my sister never stopped in here... we don't need jeans so who cares right? WRONG! The Levi store was awesome! Not only do they have walls and walls of jean choices but they also had really cute sweaters and belts. I walked away with a pair of jeans that came out to around 40 dollars since I bought a pair for my friend as well (buy 2 or more and you get a discount) and a leather magenta belt for $12 (also discounted). My sister and friend took 2-3 visits to the dressing rooms and walked away with jeans on jeans on jeans and a couple sweaters. Really great basic items with a flair and well made! Also, staff was friendly and helpful! read more

You can almost always find something here! And it doesn't get too much more reliable than a pair of Levi's. It's a large store with a great inventory and selection to pick from, including shirts, jackets, dresses and a great men's area as well. It's almost like two stores in one since the female's clothing take up one whole store side with a full wall in between separating the men's clothing. If you like Levi products, this is a good place to start. read more

One of things I love about Levi stores is that they have the jean guide suggestion: "if your pants are too big in the back....try..." "if your jeans fit but don't flatter...try..." This saves tons of time for me. Most of the employees were pretty friendly. I found my first pair of Levi jeans and a cute flowery vintage top today totally on a impulse buy. Best of all about Levi's is their honor the military and their families with a nice discount. Now that I know this I will be checking in on their inventory more frequently. read more

I come into this store already knowing what I want SO in terms of customer service...I don't have a valid opinion. I mean, they do offer to help but I honestly know what I want - I never spend more than 15 minutes in the store. They carry a majority of more popular styles (505, 514, 511, 527, etc) so if you're looking to snag one of their special/newer styles...you might be out of luck. BUT HEY, it's worth a shot. They also give a military discount - BAMCIS. read more

Anna helped me find the 511 section that I couldn't find until my third trip here lol. By that time I had gained some taco weight and it took another exchange to accept I needed to get 36-32's lmao thanks Anna read more

Perfect! I was greeted entering the store with a hello and a smile. I made my way to the section that had the pants I wanted and was promptly helped and my questions answered. I went to the fitting room and Alisia helped me. She grabbed 3 different sizes for me so I did not have to keep changing clothes to find the different sizes. Then at check out, the gal was very friendly and did not flinch when I wanted to return a belt after it was rung up. I like this store. Thank you to entire staff for helping me. read more

I come into the store just to look around and i see a style of jeans i liked but i couldn't find my size. So i ask for help and the girl looked and checked her lol pocket machine and said they had 2. She goes to the back store room to check and I'm waiting for almost 10 minutes before she comes back out and with a different pair of jeans and made eye contact with me and just kept moving. I was a lil shocked cause she knew i was waiting for her, she went clear across the store and started folding clothes. She had completely forgotten about me! I decided to wait and see if maybe she was possibly answering another customers question and nope she was just folding. I had to literally walk to her just to get my answer about the jeans and she didn't even apologize for blowing me off. Luckily this place is too far for me to ever come back..... read more

Bad customer service they rushed all the customers out of the dressing rooms so they can get off on time and they are not very friendly. The manager has a rude and cold attitude she didn't seem to care when I complained about the poor customer service I received.I returned my merchandise the very next day and I hope everyone complains for being rushed and treated like we were inconveniencing the manager and her staff. I will not shop here again. I have had better customer service at the DMV. Levi's please hire more curtious staff and don't put people with bad attitudes in management positions it makes your store get bad reviews. Customers should always feel welcomed and appreciated. read more

I purchased 3 pair of jeans from this Levi's outlet about 2 weeks ago. After trying the jeans on at home I found that they didn't fit properly (length was too short). I went in a week later to purchase the correct size (4 pair) and was told by the employee at the counter that I could bring the worn jeans back and receive a store credit without receipt. The next day I went in to exchange the jeans for a correct size and was told by the manager that it wouldn't be possible since I had already pulled the tags off the jeans and didn't have the receipt (which isn't store policy). I mentioned that the person I spoke to said their policy was to get store credit in which she replied that the person wasn't a manager and she would have to speak with the employee. I reached out to a rep at the Levi's website and they informed me to go back to the store and speak to a manager. I called the store and spoke to Debra (manager) who stated that I could come in and return the merchandise for store credit or exchange. She also let me know that she was about to clock out for the day and that Eddie could help me. I came in a few hours later and Eddie was able to exchange the jeans for the size that fit while also ordering a pair they didn't have on hand from another store to be sent to my home. Thank you Debra and Eddie for assisting and making sure I was good to go. I had to take off 1 star because the first manager I spoke with didn't know what she was taking about and made it seem as though I was trying to game the system. Not everyone is trying to game the system. I spent ~$200 on the same pair of jeans twice in two different sizes. I am glad my issue was able to get resolved. read more

If I could give this place 0 stars I would. I had one of the worse experiences of my life in this store. The staff racially profiled me and embarrassed me in front of other costumers,making false accusations without any proof. I was so upset that I left because I didn't want things to escalate. I filed a complaint with corporate but that didn't help. I didn't have the energy to go back and deal with their incompetent staff so I left it alone. Fuck this place I hope they go out of business and shut down that fucking store. Don't shop here read more

Really bad costumer service I waste my time in a really slow day waiting for everything! Never go back to buy nothing again!

I should have read the reviews about this store before going in. The staff are a bunch of racist, dishonest, lying and rude employees. I guess Levi's requirements for their employees have to fit a certain racist mold. I was lied to and embarrassed at checkout to pay more than what my clothes were marked. All associates were rude and profiled. Unbelievable. I will be escalating this issue to corporate and make sure this store gets proper training as others don't need to be treated this way. read more

Gotta say Leslie and Eddie had excellent customer service really knowledgeable fast and efficient when it came to questions and checking me out at the register every time I've been there Customer service is top notch and there very friendly and they also have a since of humor so they help me with my black privileges lol read more

I had a pretty sad experience. when I had a question the employees were gathered around talking and looked at me like I was interrupting. When I went to try clothes on a few people were lined up and there was no one to be found. When it came time to check out there was a considerably big line and again no one was seeing that there were people waiting to be helped and open another register. In my panic of people behind me in line I did not check my receipt until I returned home and realized there may have been a problem with the price of something I had purchased. I called multiple times to the number on the receipt and nothing went through not even an answering machine. Finally on the 15th attempt at 4pm in the afternoon someone answered and told me she couldn't check on the price of my question because she was in the office and quite frankly she was very rude. I myself work costumer service and work very hard to earn my money. When you aren't given nice treatment it is really is difficult to make the haul and spend the cash. Guess I should have thrifted? read more