They're supposed to close at 8pm on Fridays. We got there at 7:45 and they did not let us shop or…read moretake a quick look. Not professional.

Don't recommend this place unless you want your money to go to waist we bought a dress from this…read moreplace which was clearly damaged and not sowed correctly on some parts we took it back in less than 5 days to exchange because they do no refunds or exchange after 5 days and this lady named Julie was so rude towards us and even made racist comments towards us she walked away while we were talking and didn't want to help us at all stayed having an attitude for no reason and her facial expressions were so rude the entire time

I usually shop at the La Jolla Lululemon, where the staff actually acknowledges human beings. I was…read morein the area and stopped by the Otay Ranch location today and wow... what a disaster. I walked in ready to spend money and not one person could be bothered to say hello. No greeting, no smile, nothing. The best part? I was just a few feet from another shopper. A sales guy goes straight to her and gives her the warm "How's your day and if I can help with anything?" treatment. Me? Apparently not worth a syllable. I turned around and left. This store won't see a penny from me EVER. If you want actual customer service, go to La Jolla or any other locations or just shop online. Otay Ranch has perfected the art of not giving a damn.

So I went in to do an online return .A gentleman helped me . The service was over the top . I was…read moreworried they wouldn't return. But he let me down size to try on to see if I could order a different size . They fit perfect . Store was clean and I will say one thing I will be back . With that customer service which to me was World Class they have a customer for life ...

Tuve una gran experiencia ,gracias a Alejandra! Llevé unos pantalones de scrub para encontrar el…read morecolor exacto y combinar las blusas, y ella fue súper amable. Conocía muy bien el inventario y las tallas, hizo todo lo posible para ayudarme a encontrar la combinación perfecta. Hizo que toda la experiencia fuera fácil y agradable. Excelente servicio al cliente! me gusta venir a esta tienda por qué tienen mucha ropa bonita ,no nomás de uniforme

Stephanie helped me when I went to shop for scrubs today. She was professional and polite. They…read moredidn't have a color I was looking for in scrub top to match the pants. She assured me no problem in making a special order make my uniform set complete. She was all about 100% customer satisfaction and placed the order

The store was easy to find and opened the day after Christmas. The owner was friendly and helpful,…read moreoffering to fold the clothes I was going to buy while I continued to shop. The selection was amazing having many different sizes for both men and women. The value was good for the product the store offered. Bakersfield doesn't really have a retail store like this and it was very nice being able to look through all the selection they had available at such a reasonable price. Thank you for having such a home feeling shop available to the public.

Nice store I really appreciate how everyone is nice people they really appreciate their customers I…read morelike they had lil rob over there it was nice and when lil rob came and took pictures with all his fans I had a blast

I walked in expecting him to be creative with a smile at least but that was not the case, beginners…read moremy purpose for going was to get my granddaughters ears pierced. The store was empty in the employee first thing she asked us to have an appointment I said no she tried book me for a time slot 3 to 4 hours later or another day no attempt to try to squeeze me in earlier no care given I told her we'll go somewhere else she said OK then, that's it. if the store was busy I would understand but it wasn't, it was empty not one customer in the store

I'm already aware that getting pierced at Claire's but it was the quickest and cheapest option and…read moreI was in a hurry. I understand that them using a gun was going to provide tension to my skin that you didn't get when you get pierced with a needle however I didn't know they were going to use the wrong backing. I got my helix and the second lobe pierced and I can remove my 2nd lone piercing just fine but I have learned since getting pierced there that the backing they used for my helix was the incorrect kind. They used a butterfly backing which isn't supposed to be used for cartilage piercings, I had picked the same earrings for my life helix and the lady piercing my ears didn't tell me that using a butterfly backing was a bad idea. I don't know if she didn't know or if she did and didn't tell me but the other employee in there told me that they had also gotten piercings done at Claire's and it was fine. It is currently not fine because I can't remove my piercing and it isn't infected. I understand why people get pierced here however if you are planning on getting anything but your lobe done get it professionally done at a piercing place.

What a cute little shop! Loved all the items and what I was able to find during my trip here. The…read moreitems are from locals around the area, which I love! Customer service was great and the woman working was so incredibly friendly. Can't wait to go back!

@ Flola Love coming here for the cute ready-made bouquets…read moreranging from $12-25 @baby__cake Such a cute small cake with ur photo on it, small heart shaped cake was $25. A lot of icing & tastes better after 2nd day in the fridge! This store overall is really nice for homemade gifts or if ur picking up something from one of the local vendors. The staff are nice and helpful! Support local businesses

The woman who sold me the earrings was phenomenal don't know her name but a true sweetheart. Now…read morethe rude evil Asian BITCH that did my piercing was just awful. She rushed me was very short and blunt and had an evident attitude. She just pierced me and would've let me go, no info on the piercing or how to clean it just nothing. And I believe she's the owner

Be Careful!!! The first store inside of Fam Mart with the urban clothing right when you walk in to…read morethe left ripped us off. They Swiped our card but then said it didn't go through. I showed them proof on my phone where the funds had been deducted, but they said too bad so sad and kept our money and refused to give us our purchase. Now I have to dispute the charge with my bank. I contacted the owner, but she is not correcting the situation as she says the employee who helped me is "out of the country" and she has no way to verify. Very dishonest company!!!!!

This is like a cheap Forever 21. Some things are worth buying, but a lot of it isn't. Very cheap…read morequality apparel, and I'd rather pay the same (maybe a dollar or two more) at another store that I trust--like Wet Seal or Forever 21. Terrible customer service. My friends who have bought items here before informed me that their items last about four washes. You get what you paid for--kinda--here. Defiantly not worth it in my book.

I went here recently and I'm very pleased! I hadn't known about the store before recently when I…read morevisited the mall, and my I say they had lots of clothing to choose from all at amazing prices! The clothes were extremely cheap and I bought 2 sweater material shirts that were super cute as well as a flannel. Loved this shop and definitely coming back soon!