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Chula Vista, CA

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Scrub Mart - Chula Vista

4.1 (54 reviews)
Open • 10:00 am - 6:00 pm

Scrub Mart - Chula Vista Photos

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"Discoloration" on the neck from the left side of the neck (picture left)

Very disappointing experience -- I do not recommend this place at all. I purchased a set of scrubs about a month ago but decided to return them after changing my mind. The material felt cheap, and it just wasn't what I expected. I've included photos for reference. The return process was frustrating and took about 10-15 minutes, which was already irritating. They refused to accept the top due to "discoloration" around the left neckline (again, see photos). They claimed I had worn it, yet they accepted the pants -- which makes no sense if I had supposedly worn the whole set. I never used the shirt beyond trying it on at home, which is when I decided I didn't like it. The shirt clearly shows no signs of wear -- no armpit stains, no marks, just a few faint white lines near the bottom right, which they said were acceptable. Still, they denied the return because of the neckline, which looked perfectly fine to me. The staff member spent about 5 minutes inspecting every inch of the shirt and even took photos to send to someone else for approval -- a bit excessive. Then he made a phone call, and I could hear the woman on the other end speaking loudly in Spanish with a rude attitude, saying the item was "discolored" and in "unacceptable" condition. Her tone was completely unprofessional and unnecessary. To make things worse, they made a big deal about the last 4 digits of the card I used for the purchase not matching their system. They almost didn't issue my refund until I pulled up my banking app to prove the charge came from my card. Only then did they refund me for the pants. I left feeling disrespected and frustrated by the poor customer service and wasted time. Save your money -- and if you do decide to shop here, inspect everything carefully in case the items are already defective.

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4 years ago

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2 months ago

Business owner information

Photo of Scrub M.

Scrub M.

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2 years ago

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1 year ago

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1 year ago

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Scrub M.

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4 years ago

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4 years ago

This is my 3rd time coming here and Mike has been helpful each time. Lots of different selections and colors. I highly recommend coming here

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Photo of Erik B.
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3 years ago

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4 years ago

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4 years ago

Great selection of scrubs, reasonably priced with excellent help!! Overall good experience--will be back for more sets!!

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2 years ago

Absolutely love this place, friendly service and helpful management. On top of that I love the variety and quality of their scrubs .

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2 years ago

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Scrub M.

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4 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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6 years ago

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6 years ago

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4 years ago

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3 years ago

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3 years ago

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8 years ago

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11 years ago

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4 years ago

Great selection at great prices. I've been here twice and am impressed at the selection compared to other stores.

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4 years ago

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4 years ago

Friendly & helpful service. Thanks dude! Had the sizes I needed and was in and out of there in 20 minutes.

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Photo of J M.
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6 years ago

The man who helped me was super nice and accommodating. Thank you for great customer service.

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4 years ago

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6 years ago

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9 years ago

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6 years ago

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4 years ago

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5 years ago

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5 years ago

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12 years ago

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5 years ago

I been going to buy my scrub and they have a lot of choice. Very nice customer service, alway helping you

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9 years ago

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11 years ago

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9 years ago

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Ask the Community - Scrub Mart - Chula Vista

Review Highlights - Scrub Mart - Chula Vista

“From the minute I walked in I felt welcome because of Mikes cheerful greeting and great customer service.”

Mentioned in 17 reviews

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Original Dresses - Welcome to Original Dresses and Brides!

Original Dresses

3.7(123 reviews)
0.7 mi•Otay
•$$
Women-owned & operated
Speaks Spanish

This was an adorable shop where I was looking for something for a 60's vibe. Unfortunately, they…read morehad lots of larger sizes and smaller sizes with that 60's feel but not in my size. The staff were really nice and I will definitely come back! The prices weren't the cheapest but the clothes were in great condition!

I was very disappointed with my experience at this store. The first time I came in, the staff…read morehelped me find a dress, so I returned later to purchase it. Unfortunately, the customer service was completely different the second time. The dress I bought was the only one they had left, and it was the display dress. It already had loose threads and showed signs of wear. I politely asked if they could offer a small discount because it wasn't in perfect condition, but they immediately said no. I also asked if they had the same dress in another color or if they could show me similar styles, but they weren't interested in helping. The staff was rude, dismissive, and made me feel like I was bothering them. I ended up buying the dress because I had a deadline and didn't have time to keep shopping elsewhere. However, when you're spending a significant amount of money on a formal dress, you expect good customer service and merchandise in excellent condition. Unfortunately, this store failed on both. I would not recommend shopping here based on my experience. I was very disappointed with my experience at this store. The first time I came in, the staff helped me find a dress, so I returned later to purchase it. Unfortunately, the customer service was completely different the second time. The dress I bought was the only one they had left, and it was the display dress. It already had loose threads and showed signs of wear. I politely asked if they could offer a small discount because it wasn't in perfect condition, but they immediately said no. I also asked if they had the same dress in another color or if they could show me similar styles, but they weren't interested in helping. The staff was rude, dismissive, and made me feel like I was bothering them. I ended up buying the dress because I had a deadline and didn't have time to keep shopping elsewhere. However, when you're spending a significant amount of money on a formal dress, you expect good customer service and merchandise in excellent condition. Unfortunately, this store failed on both. I would not recommend shopping here based on my experience.

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Original Dresses - We at Original Dresses, are proud to bring you the most popular and elegant party dresses for you. We have a wide selection of party dresses

We at Original Dresses, are proud to bring you the most popular and elegant party dresses for you. We have a wide selection of party dresses

Original Dresses
Original Dresses - We at Original Dresses, are proud to bring you the most popular and elegant party dresses for you. We have a wide selection of party dresses

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We at Original Dresses, are proud to bring you the most popular and elegant party dresses for you. We have a wide selection of party dresses

Ross Dress For Less - Getting self check out

Ross Dress For Less

2.0(56 reviews)
0.5 mi•Otay
•$$

I may be a little generous with my stars I was vastly underwhelmed with the service. I will say…read morethat the line was a mile long and they did a GREAT job moving the line. I had 2 things on my list and I suspect if I could have found an employee in the shoe department I may have walked out with both items checked off my list. I could not find a pair of shoes that fit all my criteria, size, style, color, quality, brand, and to an extent consumer reports if I haven't heard of the brand. I left shoeless unless you count the ones I walked in with. Along those lines I saw an item that wasn't on today's list because I didn't think to put it there was a little thing to transport my guitar picks. (They are custom picks I use as special souvenir business cards - not to be confused with my everyday business cards) Anyway I found a set of nail clippers in a cool keychain type setup, the the mail clipper holder would be perfect if I could get rid of the branding. There was a set that had no clippers so I figured they'd give me a huge discount. I searched for someone to help me I sound someone that didn't understand my American English and in perfect English told me so. After this happened twice I gave up and hoped my cashier spoke English and could help me out . She could and she couldn't. I'll give her credit she tried but the best she could do was knock 10% off. Since the most important part of it was missing I felt 75% off was fair. Let's just say I walked out of the store with one item checked off my list,a 2 star review. As a 70 old year main with slight mobility challenges I didn't really feel safe. the place was cluttered with boxes, merchandise and customer all tripping hazards. I'm not sure I want to risk coming to this Ross location..

This location has got to be the most busiest, people all over the place, best priced items, fully…read morestocked, large variety, unorganized shelves, clothing racks too close, and the longest register lines of all Ross I've shopped, in southern San Diego. The one thing I must say, staff at the registers are quick! Thank you! Parking lot can get full. You might see homeless people walking around parking lot. Security guards are now checking receipts before exiting the store, just like Costco and Walmart. Not a had thing but can be annoying. I only shop at this location because it's several miles from my home. Otherwise, I would go somewhere else that's calmer and not so busy with people everywhere.

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Ross Dress For Less
Ross Dress For Less
Ross Dress For Less

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Scrub Mart - Chula Vista - menscloth - Updated October 2026

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