Completely forgot about Ear piercing services offered at Claire's and still utilizing the gun! Walked it during an extremely busy weekend... but was able to have friendly service that answered all my questions. Have been contemplating getting my 2nd ear lobes pierced for a while and with the mix of reviews lately with "piercing shops" around San Diego has made me feel uneasy... however all my uneasiness vanished when I felt how dedicated and comfortable the employee made me feel. (I forgot her name but she had double piercings in each ear and worked 2.20.22, her name was not on the receipt) I watched her sanitizer everything and then proceeded to complete the questionnaire and release. Picked out my earring choice (anything from stainless steal to 14k gold) and chose rapid (so I can change it in 3 weeks vs 6 weeks) - it is a bit more but not much considering its 3 weeks less! I did witness everyone else helping customers, as the streets was busy and then everyone watching while they patiently waited their turn to get their ears pierced. She took her time and asked me to make sure I would like the placement, and you could tell she wanted it perfectly even... she even apologized for how long and that she just wanted to make sure it's even. I was content and wanted to make sure it was even too! Would highly recommend, it is safe, easy and great customer service! Not to mention the aftercare she went over it with us, and had me do the process in front of her. Provided instructions that even include a section about masks with a "check-off calendar" - which is perfect for me and I hung it up in the bathroom as a reminder to clean it everyday. Don't forget the 20% off anything else in the store the day of your piercing only! read more

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Was shopping on March 18th at 5:35pm My wife and daughter was inside shopping and I went to the front to go inside and there was a young lady working the front door and said the 2 more people can come in. The people in front of me had 4 , so I asked her if I can go and she refused. Even though the group of 4 said they will wait. If the people of 4 wanted to wait till there was 4 spots available, why would you refuse the 1 person when you had 2 spots available and my family was inside already. Hmmmmm Bad bad bad bad service I hope the management reads this. read more

Conveniently located beside the restrooms & the food court, this Claire's has a pretty prime spot, if you ask me. I've been here at least a half dozen times. Lots of foot traffic but it's never really that busy. I think it's due to the fact that nothing in the store is ever on sale & since it's in an Outlet, girls like me naturally expect it to be cheaper. This Claire's is like any other. I haven't noticed any big Clearances/Sales. It seems like any other Claire's at the mall. It's a bit of a letdown to be honest, but they have a pretty good selection of jewelry & other accessories. I had to take another star off this Claire's for their service. I don't know if this is how the employees were trained or maybe I'm easily annoyed, but from the moment my sister & I walked in, the employees started stalking us. Usually, I'll get offered a shopping basket & they'll tell me of their current deals. Occasionally, I'll get asked if I need help if I seem to be looking around a lot. That's fine & normal. The ladies who worked here are, for lack of better words, quite the overachievers. They literally pointed out items in the store that looked similar to/ served the same function as accessories we were currently wearing in the store. I thought that went a little overboard and was kind of unnecessary especially considering how small the store was. She pointed out how they carried similar sunglasses my sister had on as well as feather extensions that I had in my hair. I don't know, I could just be oversensitive but she kept sporadically pointing these things out throughout our time at the store and I felt rude not stopping and listening to her every time. All in all, a good selection of girls' accessories & a fun store to check out but prices are the same as any other & the employees are a little overenthusiastic for my taste. read more

Claires Boutique - Gorgeous HK ring from Claire's - Women's Clothing Near Me - San Ysidro, California

After doing some shopping my daughter and I came here to get my Granddaughter's ear re-pierced. One of her earrings had fallen out and the hole was starting to close. Andrea was helping us. I need it to be understood that I am in no way talking crap about the actual employee unless she made the errors on behalf of the store. Picture this. A one year old baby is hard to get to stay still when awake to begin with. At the counter we found the match to the one earring she was already wearing. Andrea got the SKU number for the matching earring and found the set, put it into the gun, made sure the paperwork was signed and in order. She sanitized the baby's ear, aligned where the piercing should be and added the ever important blue dot to make sure it pierces in the correct place. Andrea squeezes and immediately the screaming begins! As we are consoling my princess I look at the ear and it is NOT the correct earring! At this point I am boiling and begin my breathing techniques. The numbers matched, how could this have gone so wrong? Andrea feels so bad because of the error and because the baby is crying. She excuses herself to go find out what went wrong. The paper had the number right next to an actual earring, but whoever stocked them put the wrong information on the wrong earring. Now we need to pull that earring out and add the correct one. She finally finds the correct earring, puts it into the gun and attempts to pierce it again. Wouldn't you know it? A malfunction of the ear piercing gun. It did not push the backing into the earring. My Granddaughter's ear is now bleeding more than normal. My daughter is losing it saying forget it and I am trying to tell her that I will fix it but she won't let me. Finally the bleeding and the crying stops and we have to figure out how to get the backing on without completely causing a life-long emotional scar on my granddaughter or her momma. Andrea tried and succeeded to put the backing in but it went too far in. The earring needed to be pulled out a bit so that it would lock in place. After all of this Andrea says she has to charge my daughter for both pairs of earrings. I could not believe my ears. I told her there is no way that my daughter was paying for this much less for two pairs. Another Andrea came out of the back and got on the "bat phone" to explain the situation. She proceeds in telling us that we could bring the baby back tomorrow to re-pierce her ears. I stood there dumbfounded. I had no words. She just explained the whole situation to a manager on the phone and.... yea ummm... really? I do not blame the employees of the store, this is a management problem. I really hope you guys get it together! On another note she got her first piece of candy to get her to stop crying, she liked that part! read more

Claires Boutique - Lollipop bribe to stop tears after ear piercing debacle - Women's Clothing Near Me - San Ysidro, California

It is a very girly store and is very fun to shop it is almost impossible to even think about buying one thing. The workers are nice. It's clean there and is not smelly. read more