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    Macy's Backstage

    4.5 (2 reviews)
    Closed 10:00 am - 9:00 pm

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    8 months ago

    Helpful 8
    Thanks 1
    Love this 9
    Oh no 0

    2 years ago

    If you're looking to budget, this is your place. I could say I found what I was looking for for cheap.

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    Shoe Palace

    Shoe Palace

    2.8(39 reviews)
    0.1 mi
    $$

    I was very disappointed with my experience at Shoe Palace in Plaza Bonita during the Jordan 4…read moreImperial Purple release. I understand big drops bring crowds, lines, and limited inventory, and that is all part of the game. What was frustrating was how quickly the store seemed to run out. I only had about 10 people in front of me, and customers were being let in two at a time for sizes. By the time there were just 2 people ahead of me, I was told there were only 2 sizes left. That raises a fair question: did the store only receive 10 to 12 pairs total? Because if so, that was less of a shoe drop and more of a shoe drizzle. I have heard rumors that pairs or sizes sometimes get held for friends. I cannot confirm that, and I do not want to make accusations without proof. Still, the way this release was handled did not inspire much confidence. Store ownership or management should take a closer look, because from a customer's perspective, it did not feel transparent or fair. I also think the store should be more transparent and post a sign the night before, or at least before the line builds, letting customers know exactly how many pairs they have available. That way people can decide whether it is worth waiting instead of standing in a long line only to find out there was almost no inventory to begin with. Respecting customers' time goes a long way. Customers who show up, wait in line, and follow the process should feel like they at least had a real shot. Unfortunately, this experience felt more like a raffle where nobody told us we were playing.

    People are cool here & got plenty of clothes. Nice shirts & jackets. Jordans are on core with the…read morequality. Prices a bit high overall.

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    Shoe Palace
    Shoe Palace - Store Front

    Store Front

    Shoe Palace

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    Shiekh Shoes - Hot like fire! She loved them. And they were 20% off that price!!

    Shiekh Shoes

    3.6(14 reviews)
    0.1 mi
    $$

    5 stars for Elsa's customer service!…read more I come to this mall for a few stores, and the one I visit most frequently is Shiekh Shoes, stay tuned and I'll tell you why! Prices and Exclusivity. Those are the secrets behind the Shiekh Shoes shimmer at this location. Shiekh carries some of what I would consider rare colorways, at reasonable prices. Almost equally as important, they always seem to have sales going on, meaning the already reasonably priced items are even more deeply discounted. You already know I love a good discount, but if you didn't know, I also have a penchant for fly kicks, ya feel me? My one concern here, and perhaps it's due to buying discounted product with limited stock, is damaged goods. Again, I like fly kicks, so I will give them a solid look-over before purchasing. I've often noticed scratches, blemishes, and creases on their products. To be fair though, I very often find this to be the case with a number of shoe retailers, so it's not really a Shiekh problem. I'm just saying look before you buy, and don't be afraid to swap shoes from different boxes to get two "good" shoes. This is a practice I always use when buying shoes. It can be an annoyance to the salesperson though, so just be nice. As I was doing my best to get two "good" shoes, Elsa was extremely patient with me and my selection process. Even though they had to go back and forth into the stock room to search for additional pairs, they were super accommodating. Elsa was professional, engaging, and very understanding (again, my selection process is a thing). I greatly appreciate the friendly and efficient service they provided. Also, since the pair of shoes I had ordered online were now actually cheaper in-store, they were able to refund my purchase so I could repurchase them at the lower price. Heck Yeah! Got 2 pairs and I'm outta here. These were gifts for the Queen though. Peaaaace! Enjoy! Thanks Sheikh

    I found a pair of Air Jordan retro lows (1) here that I couldn't find elsewhere locally. The…read moreclosest store that had them was in Carlsbad at a Nike outlet store. Albeit I was happy to find them here, the customer service was a miss. Had a bunch of teenaged associates who would not acknowledge me (yeah it was a bit busy) but standing there holding a shoe and looking around should have been a clue I want to buy. I flagged an associate down who grabbed the size I needed and told me to pay up front when I was ready to go. I got the pair and am fairly satisfied. Overall an okay buying experience but could've been better.

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    Shiekh Shoes - 2024 holiday

    2024 holiday

    Shiekh Shoes - Store front

    Store front

    Shiekh Shoes

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    Macy's Backstage - womenscloth - Updated May 2026

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