I had an amazing wonderful experience at shiekh today Mic was very helpful he helped me pick out…read moreshoes for my family and he has good patient and made sure everything was the right size he double checked all my shoes i give him a 10 for excellent customer service when yall shop their look for mic he going to get you right .

I looooove shoes ... but I also like customer service .. there was 3 pair I wanted and apparently I…read morewas asking too much .. these girls have no customer service .. at all I bought one pair cause I needed a new size in the other 2 .. they rolled their eyes walked away, I walked back to them and I looked like I was annoying them .. too bad .. but that's ok saved me $200

I will be giving my latest visit a 2 star unfortunately I love this store and the lady that helped…read moreme by the name of Vicky was awesome I'm ship manager for BAE but when she asked her other coworker for help I believe the name was Melanie she just gave off really bad attitude and made me feel very uncomfortable just rude in general on the way out the other employees apologized and said she's just a very mean person besides that store is awesome

My wife and I drove to the Chula Vista Boot World on Palomar St and, WOW!, what a store. It was the…read morevery nicest Boot World we have ever been to. Brand new looking building, clean, well organized and an incredible selection of merchandise! The store was well staffed with very attentive and friendly people. My wife found what she wanted in her size and on sale! I saw lots of things for me to buy, unfortunately not in my size. Not a big deal. The management is doing a phenomenal job! I have no issue making the drive from Clairemont to shop that location. Sorry to say, but the other Boot World locations could follow their example!

Went here last weekend for the first time because my son's birthday wishes were to buy one of Kyrie…read moreIrving shoes collection. He picked out the Kyrie 3 basketball shoe for $100.00. The store associate was very helpful and knowledgeable of their product. I gave them only 3stars because they failed to inform customers their VIP Benefits/rewards. I checked their website that if you join the rewards program they offer discounts and coupons. I asked the guy store associate about the program and he was kind of Jerk and Hubby doesn't want to deal with it, too much hassle to return the shoes and buy it again. Well, we didn't save money, lol. Anyway hubby doesn't care - happiness is seeing my kid is happy :) This location is inside Plaza Bonita Mall. The store offers the largest selection of brand-name athletic footwear, apparel and accessories for children. We'll be back? I don't know. I should have research more and bought it online or at Nike.com

Purchased several pairs of shoes from kids foot locker in the last few months (online) for my…read moreniece and both my niece and I have been very pleased with them. Prices are reasonable and there are a large variety of options to choose from. I would recommend kids foot locker to anyone looking to purchase good quality, trendy shoes for a decent price. Im in love!!!

Norma is the best sales person at this store, very friendly!!…read more If i could, she would have a 1000. Plus rating, Please let her know that she is very much appreciated!! Please let her know that she is a valuable person with your company, this is why we keep coming back here!! Thank you! Paulette

Came here last week to get my wife some shoes for work, there was some options she liked so an…read moreemployee brought out one in her size that she chose, the fit was good and they were comfortable. We went to the register to pay, we received 20% off so I payed less than the sticker price and I signed up for rewards, it was a good experience.

First time in the New Balance Factory. For some reason I thought I would find what I wanted but…read moredidn't. The prices seem fair but I though it was like be more inexpensive than going to foot locker, kohls, or any other shoe store. Upon walking in I was not greeted but I don't expect that from every store (sometimes maybe they're busy? Who knows). It was very packed, a bit hard to walk around. The selections were amazing though, but I didn't make a purchase. Might come back and give them another try.

I came here to return a couple of pairs of shoes that didn't fit and ended up ordering a third…read moreonline that were perfect. The staff member who helped with the returns made the process so quick and easy! There was a great selection of shoes and a whole wall of clearance shoes. A great outlet store with solid deals!

Came in for my first pair of steel toed boots today. The ladies working inside had amazing customer…read moreservice and was very helpful making sure I got the right size and fit for my feet. Excited to see how good these red wing boots are!

The computer sizing itself is worth it. Like all businesses, the service is hit or miss depending…read moreon who helps you. The tong leafy who helped me when I picked up my boots was super helpful.

This is a pretty huge Nike store! I love the selections especially the ones on clearance- they have…read moresuch great deals. The service here is amazing! Everyone is always smiling and willing to help (I love that). The value of the sneakers are reasonable and I usually walk out with 2-3 pairs of course after I have paid. The lines at check out are long but steady- it has a good flow. There's always socks in the bins for when you try on shoes and if not, I usually ask a sales associate if I can get a pair- they're always willing to go above and beyond. I highly recommend coming here especially for back to school shopping or just to update your daily shoe ware. There's plenty of parking since it's at the outlet, you're lucky if you find one right in front of the Nike Factory Store. I absolutely enjoy coming here! Yall should give it a try.

I had a disappointing experience at the Nike Outlet. There was a promotion advertising the Nike…read moreAlpha shoes for $189, but I noticed that around 10 shoe boxes on the shelf were individually marked with a price of $129. I picked up my size (8), which didn't have a price sticker, along with another box clearly marked $129, and asked an employee to clarify the pricing. She scanned the shoes, and they came up as $189. She then asked the manager if they could honor the $129 price since multiple boxes were clearly labeled that way. The manager refused, saying that because my size 8 box didn't have a $129 sticker, it had to be sold at the promotional price of $189. Instead of honoring the marked price or taking responsibility for the mistake, the manager instructed the employee to remove all of the $129-labeled boxes from the shelf. I've worked in retail before, and I've also been a customer at many other stores. When an item is mistakenly marked or advertised at the wrong price, good customer service is to honor the displayed price for the customer and then correct the mistake afterward. Pricing errors happen, but how management handles them is what matters. To make matters worse, during my visits, there was multiple times I watched people walk out of the store carrying what appeared to be multiple pairs of shoes without anyone stopping them, yet management refused to honor their own pricing mistake for an honest customer. That contrast made the situation even more frustrating. Instead of taking responsibility, management chose to remove the incorrectly marked boxes after I pointed out the mistake. That's poor customer service and reflects poorly on Nike's management. This experience left me disappointed and feeling like customer satisfaction wasn't a priority.

I came in go get some soccer cleats for my son. Thinking we'd be in there for 5-10 mins and we…read moreended up being there for 30-40 mins. There were four workers and they were very slow at helping, mind you it was not busy at all in the store. The last straw was asking for a shoe size and no one coming back for 10 mins. At that point, I left with nothing and decided to go to the Big 5 Sporting Goods at Las Americas and they helped me the second I arrived into the store. Very disappointed in the Saturn Blvd store. Not worth the hassle.

I can always count on my neighborhood sporting good store for soccer and baseball needs for my…read moregrand kids . Big 5 right around the corner from my home. I usually find good deals on cleats and other accessories for each sport. This location seems to have a good stock of everything. Sometimes racks are cluttered, shelves and racks are too close to one another, and shoes racks/tables are messy. Walking in, as I pass the register area, I feel racks galore. Perhaps, re-organization of racks and create more space between them will appear not so overwhelming. Staff at register are friendly and staff on the floor are helpful. I've always had good experience shopping at Big 5. Lots of parking Recommend