I loved the Macy's in Grossmont center but they closed it down. The dresses were my favorite…read more Service was excellent. The value was good I thought. It was close by where I live. Sorry it closed.I don't buy as many things any more at Grossmont center.

Went in recently for the first time to check out this location and look for some perfume and…read morecologne additions. We usually shop at Fashion valley but were in the Santee area so decided to check out this location. Upon smell testing and checking out the merchandise, noticed a new Chanel mens scent for Blue. Without asking any questions about cost, the young lady stated" its the most expensive"? Lol ...never asked the price and was surprised for the sales associate to Interact either a customer that way. We went back to Fashion Valley and I purchased the cologne she stated was the more expensive and a couple bottles of some new Chanel woman's perfume for my wife's collection. Both of which were 3.4 oz. Lol This associate was very thankful for our business and what's it called in that word I was saying when you when you when you are like a sales person and the Commission that comes with a $1,000.00 sale.

This boutique is a gem for Santee. They recently expanded their floor space to make room for more…read moremerchandise. They have a little bit of something for everyone. From pjs to going out jewelry, they've got you covered. And the staff is always friendly with a smile. The prices are comparable to other boutiques.

My cousin took me here for the first time and I instantly fell in love with EVERYTHING! Everything…read moreis just so cute and beautiful. They have outfits for anything for just everyday to work and for a wedding if need be. Their clothes are really comfortable and really soft and in my opinion I think that Is important. They have the nicest and friendliest staff. I love the energy that they give off, it gets me excited to be there to try on clothes and makes me feel good about myself as well. Always willing to help you with what you need and always giving you compliments.

I just left and I had a great experience! I can't remember her name I was helped by this lady with…read morecurly hair, very pretty might have been Tiana? 100% recommend this place!

I came here a month ago to sell clothes. One of the girls had a big attitude, she was heavier set…read moreand had curly hair :/ sorry I couldn't catch her name. It might've been Tiana. It was very unwelcoming, and I couldn't figure out where the line started to pick up my clothes and money. She gave me an attitude about it and pointed with an attitude. First said by the counter, then pointed. Like wait by the circle sticker? There line set up is weird. I second the other reviewer who mentioned the energy in here is very weird and rude.

I like going there, but. I've been trying to return my items for the past two weeks at different…read moretimes, and they keep saying the system is down. There is a lot of selection and the value is excellent. I have been going there for ten years and have never had a problem with this store, but for the past two weeks, it has been. And change the time on the goggles because the time varies when you enter, and not many people use Yelp.

On Saturday, I purchased two items as a birthday gift for a friend. Unfortunately, her party was…read morecanceled and I was unable to give her the gifts before she had to leave to go back home, so I went back to Ross in Santee Town Center and tried to return the two items using the Gift Receipts that I had attached to the tags for the two items in case they weren't the right color on the right size or whatever. At that time I was informed that I could NOT get a credit back to my debit card, I could only get a store credit, even though I had the gift receipts right there. I DON'T shop at Ross for this very reason because the customer service is sadly lacking and has always been, but she likes this store and I figured it was safe because if she wanted to return something she could. When I escalated the problem to Ross Management I was told the same thing, I could only have store credit. In my opinion, that is NOT good customer service and I will NOT shop at Ross going forward. I have yet to find a Ross store here in San Diego County that had either good customer service or was maintained regularly. the shelves are frequently empty or have the wrong stock on them people just throw things and don't hang clothes up and they just throw them on the floor and leave them there or hang them over the rack and nobody comes behind them to straighten them up. Now I remember why I would not shop there. I would rather donate the items to the Goodwill than except the store credit at this point! one of my biggest regrets is I can't rate this store any lower than one star because they don't even deserve one star!!!

Kinda disappointed! The selection for men is minimal. There wasn't mush on the sales racks for men!…read moreI think 4 shelves and nothing over size 12! However there are over 10 sales racks for women. Same goes for dress shoes! Accessories for women are ample but for men is non existent. I was able to find a pair of shoes but if I didn't have a gift card I would have walked out! There really wasn't any help in service. Prices are ok.

Me and my daughter came here for her bday shopping spree. It's so much better to be able to try the…read moreshoes on in store than shopping online. Almost always have to exchange. Cielo checked us out and was very friendly and helpful. She helped my daughter set up a DSW account so she would get points. She also took the time to Manually add her Bday so she would get a gift next year. It's always such a plus to have a good associate in store. It makes you want to come back. Cielo did a great job. They always have an amazing selection for everyone. I have been here a couple times and I always find something I like. My daughter has been here a couple times in the past months. It's the first shoe place she wants to go.

I love miniso!! Everything is so cute!! I love all the animals clothes and head pieces. The prices…read moreis pretty reasonable also. They have good customer service. This place is pretty big with great variety. The snacks is also so good!! They have great KitKat selection such as matcha and milk tea. We ALWAYS come here when we go to Parkway Plaza!! Such a great addition to the mall!!

Their customer service is abhorrent. The cashiers took advantage of preteens by giving them ripped…read morechange knowing no adults were with them. The cashiers don't have a clue how to handle a customer or this type of situation. There should always be a MOD and access to cameras so you can handle these situations appropriately. Instead of escalating them to an actual altercation. I'd never go back again. The staff were all rude. If I could give them zero stars for that I would. The store is great. Get new staff!!

Very frustrating to drive 40 minutes out to prom dress shop only to have the shop closed when it…read moresaid on Yelp that it was open.

I ordered a dress for my prom from THEIR website that delivers directly to THEIR store from THEIR…read moresystem. This should be completely reliable. However, when my dress was delivered I came to pick it up and they tried to tell me it was out of stock after I already paid for it and i got a notification that it was delivered. They did not help me at all. They said they sent an email a couple of days before it was "delivered" saying it was out of stock. There was NO email. This was absolutely ridiculous and now I have no dress for prom. If you need a dress I don't recommend you waste your time here.

Sooo good at what she does, I love that she's in a private suite, it makes it more personal! I've…read morenever had a problem with my hair, she takes her time and cares about her service she's providing.

I have been going to Alicia for over a decade! My hair is super long and super thick, I have been…read morecoloring it my entire life and I get complements all the time over how healthy and pretty it is! Her suite is super cute, private, and has lots of fun plants. Can't say enough great things about her as a stylist and person!