A couple of weeks ago my husband and I went to Burlington Coat factory. We purchased over $200 dollars of misc items. We went back yesterday to check out Suit Jacket sales. We will never go back. My husband was followed down isles by 2 men. I was not aware this was going on as I was in the Women's area. I finally head toward my husband in the men's shoe aisle and I said " Hey Babe! Did u find anything?" He turned around with ( a Man very close to him in shoe aisle took his jacket we bought at the same location ( a couple weeks ago ) he had on "off " ( we had paid for at that store a couple weeks ago )and "threw" it to the ground and Suit we was going to buy and say ( Infact We won't be buying anything from this store). Very dissatisfied with how he was made to feel. We will never , ever go back to your store again. Sincerely #InteracialCoupleharassedatyourstore read more

I keep breaking glasses in my kitchen. All the expensive department store glass sets too. I'm just upset with myself. So I decided to go offprice shopping for some drinking glasses. Burlington Coat Factory has a pretty good kitchen (dishes, pantry pots, utensils) section. It was in complete disarray, but if you look... there are some great deals. The Valentine's display was nice. The lingerie section was filled with alluring and sexy finds. What am I doing to here on a Friday night all alone... Do I really want to get drinking glasses? No! Ummpppt! read more

Burlington - Foodie Find of the Week - Department Stores Near Me - Burbank, California

We got to the store around an hour before closing. Store was pretty messy. Shoes were everywhere. Can't blame them if maybe they had a busy day and were maybe short handed, but it was just hard to walk around that area to find anything. read more

I like the store because it's big, it has a lot of selections, and it has two floors. But what I didn't like was that the store is very unorganized. Most of the packages are open. When I checked out, there were no bags. They were telling us to buy the $1 bags! if we were interested for a bag. Other than that, the store is great. Hopefully my next experience will be better. read more

Oh nooo!!!!!!!!! They need to be more clean ..... the restroom are disgusting toilet paper everywhere the. Toilets are not working or the doors read more

I came to shop at this Burlington in Burbank. The selection and quality at this store is awful. I came looking for some specific items. The lighting cable and charging table both items defective and cheap. I exchanged it and got another one got home and it work for 2 days and stopped working. I feel like the electronics Burlington sells is cheap. I understand 10.99 12.99 sounds like a good deal but the product is cheap and only lasts a short time. read more

Thank you Magali for helping us and giving us the best customer service. I love how you went above and beyond just to make sure we were taking care of. She is a very hard worker and always busy bettering her department. read more

Picture this, a line down the main aisle and around the corner. They have 2 or 3 cashiers working with 23 customers in line currently.when I went it wasn't even the weekend just a normal Thursday night. On top of that lots of things are in the wrong places and disorganized.. read more

Wow I literally waited in line on the first floor less than 1 minute just before 3 pm on a Thursday. I'm so used to waiting in line at the Arcadia store for up to 30 minutes!! Never again!! This store had 3 cashiers on the 1st floor and 2 on the 2nd floor. 5 cashiers and it wasn't even peak shopping hours!!! Unheard of at the Arcadia location. Their selection of stationary items wasn't great, I didn't find what I needed (large gold & rose gold paperclips) but found a cute pair of earrings. I usually spend a lot so I feel it reflects their lack of what I wanted. Also I have to say the bathroom was filthy. They really should maintain a cleaning log, it was kind of a turn off, my reason for 3 stars. read more

Don't shop at Sears guys, just go here instead. You can get a lot of stuff here for a pretty good deal. I've had zero major problems with the employees here, the stuff seems to pretty much be in order. Returns are zero hassle. :) One thing I do wish the employees here would pay attention to is that people do steal small items like jewelry here, and it sucks for the people who want to buy a complete set not be able to get everything for the whole deal. Also, a shout out to that girl with long black hair who works in the fitting room who diligently puts back everything in place! You rock! read more

Checked out this place because I kept seeing the Burlington commercials where the two ladies are talking... LADY #1 - I bought this at Burlington Coat Factory LADY #2 - I bought the same coat...one for my husband...the twins..and the baby for the same amount of $$. So I figured they must have some good prices. I walked in and it reminded me of a slightly upper scale ROSS: DRESS FOR LESS. The Burlington I used to know was just strictly a COAT factory w/ high end leather coats and such. I had no idea that it turned into what it is now! They have a home section...a baby section (w/ car seats and strollers)......luggage area...etc. I did find a few coats that I liked and the prices low. I did walk out not buying anything ...I just couldn't buy a pleather jacket...not matter how cheap it was. read more

Burlington Bullshit Factory Doesn't carry a single suit that fit. Manager dude was nice but the selection of suits was pathetic. Clearly bad corporate management. read more

It's taken awhile but i feel if i don't let someone know then it'll happen to them. I used to love coming to this store, but that all changed. I put something away on lay away to get but realized i didn't need one of the items. As i went to ask if I can return that item, i was told no. When I asked why, they told me that I was told about their return policy in regards to lay away merchandise at the time i put it on lay away. When i first put it on lay away I wasn't told of the return policy. So as i politely asked the cashier, Amy which by the way, she was very helpful to me throughout this whole fiasco, if i can speak to a manager, she didn't hesitate to get someone. As soon as the manager showed, i believe her name was Nancy, I told her the situation and all she said was no i cannot do anything about it. I asked her for an exception because of what happened, and in the middle of my explanation she still said directly, no. I wasn't making a big deal about it all but for a manager to just be rude and say no we're not going to help you because you didn't listen is pretty ridiculous. Store looked great, employees are very helpful, management however, that lady is the reason why she lost my business with this store or company forever. read more

Went to the store but was told even though they closed at 11PM. i would not be rung up bc i was not in line by 10;30PM. I left the clothes i wanted at the store and left. They did say this 3x over and over on there speaker. It was just rude. i cant believe they treat customers that way. read more

I'd never been in a Burlington and neither had Gori S. The prices were good and they had a huge variety of sunglasses; I got a cute pair for $7. The shoe selection included some trendy stuff, however, the shoes aren't organized by size, so I didn't want to even begin looking. Didn't take more than a quick look around the bottom floor, but I have a feeling there's some good stuff in there if you're willing to hunt. read more

It almost seems like false advertising. What Happen to all the coats? Very poor selection of coats. Now the store seems loaded with toys, junk, baby clothes, and knick knacks. It is worse than a Ross store. Parking-Plenty! Located in a Mall The selection was so bad, I gave up looking! read more

Very beautiful shop with good stuff very cheap clothes and shoes different brands and styles.

My favorite store. There are a lot of famous brands and prices are very low. Besides it's clean and organized. Customer service is just great and return policy is very convenient! read more

Burlington - Department Stores Near Me - Burbank, California

I've been here a few times looking for coats and I never find anything cute or semi-decent to even try on and I'm an average size. The name of the business makes it sound like they have a good stock of coats, but it doesn't seem to be the case at this location. read more

The womens restrooms are disgusting. I understand customers should clean up after themselves but come on... It's awful. I never see any janitors walking around this store nor have I ever seen them clean up the restrooms. My past visits here at Burlington have been the same. I've encountered rude employees who don't greet me or ask if I need any assistance. They take their sweet time at the registers and most of the time there's only ONE register open. Burlington, you need to step up your game! read more

See all

The priced here are a lot lower , at least for children's clothes, than I would expect to pay at a mall location. I was able to buy two very nice dresses for my daughter, each for 11.99 and tax, +10 pairs of socks for her for another 7.00. In Burbank, California? At a mall? With excellent customer service? Yes to all of those! Very nice job, we will return :-) -Bill read more

Can't shop and give value to a family store when bathrooms are overflowing with trash in each stall and stains floors.

Wow I usually come here in such great spirits to find good deals. But today my kids 3 and 5 missed their dad from being at work all day so they were being silly and laughing and a worker comes to the shoe department where I was looking for shoes and she starts scolding Them. My husband was slightly jogging where there was no one around and she said they weren't acting appropriately. Like relax and enjoy life a little. Everyone was saying how adorable my children were and enjoying their laughs. And this lady obviously has an issue with enjoying life. I didn't even want to shop anymore and I had a lot to buy. She was the reason my money went to another store instead for the rest of the items I went to buy. read more

Bad costumer service from cashier Hasmik when I went in for a return. I really dislike when the person who attends you acts like they're doing you a favor for doing their job. I would give it five stars for the people at the door who greet you as you come in and exit. Their always smiling and very pleasant. This Burlington has a good selection of different items and is pretty clean. I also appreciate that they have clean restrooms. read more

Impressed with how big this store is. It has 3 levels and not overly crowded like others.

I will never shop at that store! Someone bought my son shoes from this place and they didn't fit so I went to return them. I was a little over 60 days and even though I had a receipt they only gave me credit for $12.00 when the shoes I returned cost $27.00. WTF! If you have a receipt you should get what you paid for. I've never heard of this crappy policy! read more

I can't give it a negative rating..well because it won't let me (sigh) For starters walking into the second level everything was disorganized in the baby section, stuff on the floors, not a cart in sight, teenagers running through the store. I have to say for kids clothes prices were ok, I did pick up a baby organizer for a fair price - however beware of things like bottles, pacifiers etc. They are cheaper (sometimes) because they are selling outdated stock - who uses a latex pacifier anymore? I would rate this place due to it's staff, store cleanliness (lack there of) below a Ross in a decent neighborhood. We originally went to see if they had a stroller in stock - but it was pointless they have very little actually in store and I would never go to this particular one again as it was pretty ridiculously out of order. I'm convinced the two awesome reviews of this place must be made by employees because there is no way anyone else would give this place more than 2 stars! read more

Asked 3 employees about a shopping cart and was told they'd be at the entrances. I walked to each of the entrances, two kids in tow and there were none to be found. You would think that customers would be pushing carts around, but I only saw two in the entire store! Where the heck were all the shopping carts? Store is neat and organized, but not as big as the Arcadia door. read more

Horrible. Store is dirty. Disorganized. Only 1 cashier with lots of customers in line. Each transaction takes FOREVER. This store does not belong in a city with such a high cost of living. Very trashy looking. Whoever manages this store needs to be fired. It looks like a bomb went off in it. Disgusting that it even calls itself a store. read more

This review is for Destiny(Staff Manager) she is amazing and very helpful.. I took a kids waist life jacket a month ago along with other stuff did not get a chance to look at as I picked up a lot of stuff from the store.. weeks later when we wanted to get the pool I found that the waist life jacket is ripped which this is the 1st time ever we took it out to wear it.. Took it back to the store, i did not had the receipt on me and the only thing that I had was the credit card and date of purchase(which I was sure from the cc-transaction) .. They weren't able to find the transaction, however, she took an extra mile to help and gave the store credit.. It's not about the money, but about the service and attitude.. Keep up the good work Destiny! read more

Great store, great prices, but very poor customer service. Cashiers are rude, slow, and they spend more time talking to each other than working. read more

Wonderful store love shopping there cant get away prices are low wow will be there all day haha

As always great selection, great prices, name brand quality merchandise. Friendly knowledge crew. 5 star experience.

I went during Christmas but I love this store ALWAYS have a lot of things on the racks and they have a lot kids clothes as well as things for your home I love this store. read more

paid acct in full and closed account. now i get a bill for 31.00 intrest.never again your intrest is to high commenity bank ...

This is probably one of the better Burlington's. They have two floors and it's the anchor store other than Macy's. I give it four stars for the home decor section and jackets. They have a really good size selection of home items and holiday section right at the door. Only down side is the limited registers. The lines are way too long for this otherwise empty mall. read more

I went to this store for a pair of shoes and walk out the door without anything I wear a size 8 and everything I saw in my size was not worth it or the shoe look very cheap I look every where for a sale person I was unsuccessful finding one customer service in the shoe department is the worst.. read more

I went to this store on 7/23 Saturday morning at around 11 am. The lady in the second floor cash register was rude to me and the people in line for looking at the gift bags which were along the line but past the part where it ends. Before she called us out, I kindly asked the person in front of me if she can save my spot so I can look at the bags. I didn't want to wait for my turn to be in front with a cash register because I would hold up the line if I did so and the line was already taking a while upsetting the customers. I ended up at the register of the same lady who yelled at us customers, and noticed she continued to be rude and unpleasant. read more

Um.. seriously WTF happened to this place? WHO IN THEIR RIGHT MIND decided that the recent changes to the store were a good idea? Gone are the perfectly displayed merchandisers and aisles... they brought in those long ugly racks instead like at Ross. This place went from looking like a nicely organized JC Penny to something even worse than Ross. The selection is also HORRIBLE now. The Big & Tall section which was previously amazing is now very disappointing. The baby clothes are horrible now also. I just don't get what they were thinking. Used to come here about once a month and spend hundreds. Will be making the drive out to the Burlington at the outlet mall from now on ... HUGE FAIL Burlington ..... read more

This store is a complete waste of time! I went there to exchange a pair of boots my husband had gotten me for Christmas - all of their boots were made for China Dolls without "real" feet! There shoes and boots are all 3 sizes smaller than what they put on the label - all of their Super-Skinny Skeleton clothes are the same exact way - 3 sizes too small - well, I guess if you are a true-to-life-china doll and flat chested, I guess these hidious clothes might fit you - but I don't know of anyone who would wear a fake replica of a Jimmy Hendrix shirt with "Excuse Me, While I Hit The Sky.... written all over the front of it - Very cheap looking! This store reminds me of Mervyns right before they hit rock bottom - only worse! Their jewlery is cheap looking and gawdy, their whole store was probably set up by a blindman! I will never go in this stupid store again! The salesgirls are young & dumb and don't have any class or sense of style at all - one had pants on so tight and low-slung that her big belly "dunlopped" over her belt! These people don't seem to know a whole lot about anything that are working there. I hope it won't be long until this store if shut down and the put something more worthy in there! read more