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    Bath & Body Works

    3.4 (63 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 1 month ago

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    Inside the store
    Peter X.

    My wife and I stopped by here while shopping in Burbank mall. She really wanted to check out the scent on the candles and she found one that she loved. The employees working at the store are very friendly and they walk around so if you need any help, you'll be able to find them. The store has a lot of stuff to offer and everything is presented nicely. My wife plans on getting some candles from here when they have their sales.

    Bag
    Annie W.

    I stayed here for around 20 minutes, but I honestly feel like you could spend hours in here. Some of the scents are honestly kind of bad, but some are awesome, so it's really just about finding what you enjoy. The laundry and minty/tea scents smell bad to me but the fruity citrusy scents are great. They have plenty of Try Me samples of body cream, lotion, and perfume cards. The customer service and staff was good, and they greeted us and checked in with how we were going periodically. We came in because we had a free body care coupon and left with the Pink Pineapple Sunrise body cream. It's super moisturizing and smells like pineapple candy. The store is organized really well and they have plenty of Buy 3 get 3 free and Buy 2 Get 1 free sales. Definitely recommend! The gift packages are really cute too.

    Men's body spray & Body wash.
    Joe Z.

    Bath & Body Works is located inside the Burbank Town Center Mall on the second floor . Due to covid restrictions only 7 customers are allowed inside the store at a time. I understand the need to implement these measures but it's definitely an inconvenience. You are basically at the mercy of the window shoppers and the customers that take their time. I was six deep on a Wednesday afternoon and the wait was around 30 minutes. I can only imagine the wait on weekends. The store is well stocked and easy to navigate. All the employees were friendly and made themselves available for customer assistance. The updated hours are 11am-7pm Monday-Saturday and 11am-6 pm on Sunday.

    Newly remodeled!
    Adrienne D.

    What can I say, I love a nice candle or 10...Bath & Body Works always comes in clutch with the seasonal scents and frequent promotions! This location was just remodeled so it resembles a White Barn more- darker walls and similar merchandising, but same friendly workers and decent selection. This isn't the biggest or most well-stocked Bath & Body Works around (the Sherman Oaks one is pretty good for more options), but it's convenient and usually has most of what I want. I love their soaps as well, and their Semi Annual Sales (winter and summertime) are a good time to stock up. They have an app as well so you can earn rewards and use digital coupons. They're located at the corner on the second floor of the Burbank mall closest to the exit onto Magnolia.

    It's Christmastime...
    S Alicia S.

    Bath & Body Works had a semi-annual sale going on... I found out about the sale from personalized junkmail, Joseph C and YouTube's Coupon Savvy. Anyways, Bath & Body Works was in the midst of renovating the original store front off Magnolia Blvd . So I had to find the temp location on the third floor. I heart the mall, but I'm no hunter. The smaller but well organized Bath & Body Works was half on sale. Everything's getting bought up quickly: sale or not. The mall wasn't full but B&B Work was packed with customers & products. I only bought a candle and holder. Both priced at 50% off. I usually stock the scented candles, but they only had 3-wick candles left. Those sized candles easily last more than a month. I only shop at Bath & Body Works once or twice a year. The employees have always been friendly and knowledgeable... But I always end up having to put myself back into their rewards system. It like nuisance-level now. Let me go read their email now. Coupon Savvy, June 2019 - Bath & Body Works (SemiAnnual Sales) Haul https://youtu.be/C_sC8CE5_JM

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    Ask the Community - Bath & Body Works

    Review Highlights - Bath & Body Works

    The location in the Burbank mall has moved temporary because of the renovations.

    Mentioned in 3 reviews

    Read more highlights

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    I'm usually not so long-winded with my Yelp reviews, but I had reserved a chunk of my afternoon for…read morea visit to this store, so I clearly have plenty of time on my hands right now... I discovered General Wax earlier this year when I thought candle making would be a fun hobby. I brought a friend along to their North Hollywood location for what was advertised as an educational class. Unfortunately, it didn't seem like a class much at all but more like an activity. The 'instructor' claimed to sell her own candle creations, yet seemed surprisingly unknowledgeable. Our group was outspoken and asked lots of questions, but she was incredibly vague and nonchalant. When asked basic technical questions like how different fragrances react with specific waxes or how to choose the right wax for a project, she couldn't even provide clear answers. I really didn't learn much of anything at this paid class. (Fyi, I turned to YouTube!) The store itself is spacious and well organized, but be very careful with their pricing. I've found that many of their supplies are significantly marked up compared to local craft stores or Amazon. For example, I bought a digital scale here that turned out to be a non-functioning and non-reliable piece of trash. After some research, I realized they charged me three times more than better models available online. Thankfully, I was able to return it. Their fragrance selection and quality is mostly great and I do like their wax. The staff doesn't go out of their way to help but are approachable and friendly. What prompted this review today was a total lack of communication regarding their hours. I checked their website before leaving my house to ensure they were open. The only holiday closure banner on their website was for a holiday that happened months ago (labor day). After a 40-minute drive, I arrived to find the gates closed. I had to pull over and call, only to hear a recording stating they are closed for the next 10 days for holidays and inventory. It's incredibly irritating to waste that much time and gas because a business can't be bothered to update their website. Honestly, it shows that they don't really value their customers or their time.

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