I want to give a shout-out to CosmoProf, specifically this location, for having such a friendly, knowledgeable, and genuinely helpful staff. As licensed professionals, we don't have a ton of options when it comes to where we can shop, so it truly makes a difference when the staff goes above and beyond. Every time I'm in, they're welcoming, patient, and eager to help answer questions or walk you through products without making you feel rushed or talked down to. You can tell they actually know their stuff and care about helping you find what works best for your clients. That kind of service doesn't go unnoticed. It makes shopping there a much better experience and keeps me coming back. Highly appreciate a team that treats professionals like professionals. read more

I'm am not giving one star because I'm reacting to the rule of only licensed professionals being allowed to make purchases. I already knew that when I took the time to drive to the nearest Cosmo Prof to purchase a gift card for my stylist friend for his birthday. Since I know Cosmo Prof is where he gets his supplies for his small salon, I thought it would be a nice gift. I was told that only licensed professionals can purchase gift cards for other professionals. I will just leave that ridiculous business nonsense right there. read more

Such a great spot with great products!! Estesphanie helped me out and she was great nice hairstyle too! She suggested a product for me which was very nice! Thankyou! read more

I had a blessed experience today! The manager Kimberly was super helpful and so sweet! Definitely will be going to this cosmo prof everytime! read more

This store is great, always stocked and helpful. The workers are kind and helped me find the items I needed.

My favorite Cosmo prof. I appreciate the help and patience I receive at this store every time. It's run very well by manager Erin and employees like Mackenzie make it a pleasure to visit Thank you ladies read more

First, let's address the elephant in the room -- you must have a cosmetology license to shop at CosmoProf -- that's the rule. If you don't have a license, CosmoProf is not for you. Luckily your boy Robbie B has one. Now that's out of the way. This place is a hit! Sparkling clean aisles and displays, fully stocked, it's a go-to place for hair products and more. The staff is super knowledgeable and helpful without any upselling. I came in looking for a certain purple shampoo and was directed to a better, and cheaper, product. Prices are surprisingly reasonable given that this is a "specialty" store. I'm a hair gel guy, preferably in the pump, and CosmoProf had six or seven options for me, none more than $14. Dog shampoo? Centinela Pet & Feed is right next door! read more

Absolutely wonderful to meet Denise! I guess it's her first week and she is ready and willing to learn all things cosmetology. I'm super excited to have met her. What a great spirit. I've been coming to this location for some time, and I've never connected to any of the employees. I can assure you she will be adding a completely different dynamic to this store. Thank you for your help and welcoming nature. read more

I've been to many beauty supply stores in town Cosmo prof is the best one I especially like going to the one in Burbank everyone there is very professional and very helpful especially Jessica she's very knowledgeable of all products & the must have blowdryers and curling iron's for all your beauty needs read more

CosmoProf - Cosmetics & Beauty Supply Near Me - Burbank, California

Everyone at this location is so friendly and helpful. One of the managers even picked up a sold out product for me from another location when I was in a pinch. read more

My 3 stars is because I purchased a gel top coat from them today and when I opened it 20 minutes later when I got to work it was contaminated and was too thick (aka it had been exposed to extreme temperatures or sunlight) making the gel useless. It's sad when I can trust Amazon more than a professional buisness. workers were super sweet nothing against them read more

This is the best place to go for product. The prices are great, especially if you are licensed. Diana is amazing. She's extremely knowledgeable with all of the product they carry. She's really sweet and even takes care of my clients that go in to purchase product. The rest of the staff is great, including the manager. Diana is definitely my to go girl. read more

Okay, you need to bring your license, your original one when you go there. Here's where the problem is... not all estheticians are employees. Some are business owners. And when you apply for a business, I don't know if it depends which city, but with mine it says I need to display my license in my shop together with my business permit in plain view that my clients will see it. So everytime I go to CosmoProf I need to bring that 10x10 frame?! This is what you call narrow-mindedness. Thinking that everyone have their licenses in their wallets because they're just employees. read more

Girl working tonight was super rude! Like a whole new level of rudeness from cosmoprof. Gave me issues about my friend using her card to my buy my color. Clearly not being used by someone without a license. Why would it matter if she pays with her debit card vs cash? Sketchyyyy. End note; she was so rude you need to talk to her about her attitude! read more

I don't know where I'd be without Cosmoprof. I was so addicted to the Glendale location... and stumbled into the Burbank location because it was closer to the salon. Carol over here was so freaken helpful. When I say was, I don't mean on one occasion. This girl goes out of her way EVERY single time, she always helps me find the perfect color I'm looking for and gives me background info on different lines, different shades etc. And not just color... she's so helpful for helping me find the perfect shampoos, the best deals, the hottest new products, everything. Not to mention, they always make sure to give you some free samples. I love that because it gives me a chance to try new products and have my clients try them without spending first. It's actually been a great way to introduce me to a lot of products. All and all... Cosmoprof, both the glendale and burbank location, is the best place for stylists to buy their stuff and get the best service around. read more

Probably the worst product store I've been too as a hairdresser. Wouldn't recommend coming too as staff is rude.

I was really disappointed with my experience at this location. I wanted to purchase a promotional item that clearly stated the price in the catalog. When I was ready to make the purchase, they were not able to honor the price that was advertised in the catalog. I was given excuses such as the advertisement in the catalog was not accurate or was not able to get ahold of management. As a business owner myself, this experience was extremely frustrating and could have been corrected on the spot but due to the lack of proper training they were unable to correct the issue. read more

My wife is a Hair Dresser, so I've been to many CosmoProf's over the years. We've never had a bad experience, but we also never had a great one. This Burbank location is small on size, but big on customer service! We were offered help, told about a sale on an item we were looking at, and given a recommendation for a comparable product when the original was out of stock. Thank you for making us feel valued! read more

I have been coming to Cosmo Prof. for over 15 years and have always been happy with selection and employees... read more

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Wow. I've been to a handful of beauty supply stores in Los Angeles and I was so impressed with Jessica at this CosmoProf Burbank location. She has been so knowledgeable and helpful so many times that after the 5th time of exceptional service I figured I better write a review. Anytime I have a question she answers it, shows me where it's located in the store and has options if the first one is to pricey for the project. When she's out of something she instantly asks if I need her to check other locations or do a custom order so I can get what I need. She even went to another location on her day off TO pick up some hard find Neons when all my surrounding stores were out. She definitely goes up and above the call of duty. read more

I love all the girls in this store. Erin, Jessica, and Diana are always so helpful and kind. I know I can always count on them to help me find what I need as well as always letting us customers know what good specials are going on. Give them all a paid day off they deserve it!!! read more

Best staff and very clean and organized. Now they even carry Olaplex I heard. I've been coming to different locations nationwide and this store/ location is one of my faves. Very helpful and nice. read more

Awesome customer service. Love the sales and of course the products.

Don't know what's up with all the bad reviews at this location. I've never had a problem going in and buying products. Everything is always fully stocked and the store is kept clean. Usually the girls just say hi when I walk in but they don't bother me unless I ask a question as to where a specific product is located. They carry all the latest and hottest brands of anything hair care you could ever want. Including skin care and instruments. It's my go to place for anything beauty related! read more

Great experience at this Cosmoprof! The staff seems to really care about the store and customers. Kim was especially helpful to me, giving great info on the products and advice in general. I really appreciate the personal touch, and they definitely have it at this store. Everything I needed was easy to find. The location is very convenient to me, with a parking lot. In and out with all you need and without a problem? This is a premium in L.A.! And yes, I saw Olaplex there. read more

I don't know what everyone's problem is, but I've had nothing but good experiences here. The employees have always been super nice and helpful to me, and I shop here regularly. read more

It's a great store. Great customer service. I always go to Cosmoprofs all around the area. This one was out of a couple products I needed though read more

Kim at CosmoProf BURBANK is more helpful and lovely than any sales person ever ! All hairstylists should come to this location only when Kim is working and it was her because she will go to the end of the world to find The answer to any silly question you may have and I've had a lot ! read more

Love this Cosmoprof. The ladies that work there are sweet and the store is always clean. The shelves are always stalked. I've been to a lot of different cosmoprofs and this one is my fav. read more

Terrible service! The manager here needs to get customer service skills. She's rude and not accommodating at all her name is Jennifer. For a company so large and multiple locations they should really look into their managers and skills! I will no longer shop at this location. read more

I felt that there wasn't a lot of options compared to the other locations but friendly staff.

I walked in and was told that I couldn't buy anything because I don't have a license. It wasn't what she said as much as the way she said it. She doesn't have to be nice to me because I don't have a license? I went out to my car thinking I would get someone with a license to buy what I wanted but realized that I wanted to see it first and make sure it was what I wanted but when I went back in, I was rudely told that no, I couldn't even see it. I will find someplace friendly to spend my money, thank you. read more

Love this place. They have the best prices and the staff is very helpful. Other locations have attitude and don't help with anything but the girls here are great. Even tho another location is closer to me I drive all the way here just so I don't deal with other locations unhelpful attitudes. read more

I was surprised at this store. I went in looking for a new hair color and brands that some of the regular beauty supply stores do not carry, and I was told that, because I do not have a license, I could not even be in the store to look. Really, I can't even look? Yes, the door says I need a license, but truly I assumed that meant if I was buying something. So, I was quite surprised at the revelation that I could not even be in there to look at something. read more

Don't dig the girls to much but better prices than competitors. Yet the brand I use is not offered here.