This review is a general review -- my last visit to the store was March 2026.
Aesop on Ventura Boulevard is one of those stores that earns its reputation -- mostly. Walking in is an experience in itself: the space is beautifully, minimalistic designed and smells incredible, which immediately puts you in the mood to browse and indulge.
The staff is where this store truly shines. Every person I've encountered here genuinely knows their products inside and out. They listen, ask the right questions, and make thoughtful recommendations rather than just pushing whatever's most expensive. That kind of knowledgeable, low-pressure service is increasingly rare and deeply appreciated.
The products themselves are lovely -- from skincare to body care to deodorant, the quality is evident and the formulations feel considered and intentional.
That said, a few things keep this at four stars rather than five. First, the price point is steep. These are beautiful products, but you will feel it in your wallet. Second, while the scents are marketed as natural, some of them can tip into overwhelming territory -- a little goes a long way, and for those with scent sensitivities, it's worth sampling before committing. I, personally, didn't like their perfume line at all -- lingers on the skin poorly (for me, at least) and was my least favorite thing in the store. The best thing: The Poo Drops! (I know, weird -- but they work and and they are fab!). Also the hand soaps are wonderful and keep your hands really soft.
My biggest wish for the brand: please move away from plastic packaging. For a line that positions itself around purity and natural ingredients, glass vessels would feel so much more aligned with those values -- and would be far better for the environment.
All in all, Aesop is a genuinely lovely boutique experience with a knowledgeable team and quality products. Worth a visit -- just go in with a budget in mind and ask for samples before you buy. Take your time with it. read more