I stopped by this Dollar Tree location to get some snacks for my wife. The prices for the snacks are very affordable so you can't go wrong getting it from here. I found parking easily in the medium size plaza this store is in. They had one cashier line when I walked in and the line was backing up but then they open a second cashier line so it helped speed things up. The staff here was very friendly. I found everything that I wanted beside unsweetened tea which I don't even think the store carry for the wife. There also an Amazon pickup locker here too. read more

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very clean and organized store and cashier was very nice and welcoming his name was santiago and he helped direct me to what I was looking for! read more

If you want to wait in a long line then this is the place for you. They have a line of 15+ people and only one cashier and chances are people are going to complain to this poor worker when it's not her fault $1.25 is still a joke to me read more

Staff here is so helpful and kind! Especially the manager not just with me but with every customer!

It's a dollar tree... you know what you get yourself into by coming in these. Low or weird quality items and long lines. This one has A LOT of party type stuff, anything that a kids bday party could need takes up an entire wall of the store, but what I like here is the amount of craft supplies that can be found. Usually they're smaller things but there's some decent finds such as all the unfinished wood items. I also enjoy the regional snacks and drinks you're bringing in from other places. What I despise is the massive line almost everytime I come in at almost any of your stores, but in particularly this one I'm reviewing. There's also people almost always arguing with each other here over the line itself or with whatever the cashier is saying. Pretty sure only 2 people work here at a time at any given hour in a day, and that means 1 is at the register and the other is hiding inside that mirror window manager box. I've never seen more than 1 line open even if everyone's complaining vocally that they need another register opened. I went in the other day and there were 8 people ahead of me, and 2 lines were forming behind a single line, because there was no room for people to stand and nothing in control of where the line is supposed to go. Another man brought in a very large dog that was barking at people and making them uncomfortable. The man with the dog started getting attitude with people about the line splitting because he felt people were cutting him in line. He had this big dog to intimidate people with, so he got a few people to move out of his way in line, so I just left instead of arguing because this store has no control. I wasn't interested in yet another ex-con wanting to fight in Dollar Tree. The old woman at the register was taking an absolute eternity to get through each customer and she's the only visible employee my entire visit. They had another 6 people behind me as I was leaving and they were all trying to figure out where the line was, and we had been standing there for several minutes already without taking any step forward. I know how this type of store works. They don't care. They barely survive due to the margin they make money off of each item. So you can't expect any type of service and you can't expect really anything of this place whatsoever, other than waiting in a long line and probably having some rando try and get into a fight with you. The cashier is an empty drone. The store opens and sells items because it exists, not because anyone actually wants to be there. I'm also pretty sure I've been here in this cycle with Dollar Tree before where you've really pissed me off and I give it some time and come back, but I think I need to break this cycle of insanity and stay away permanently now. I don't expect your employees to bust out and defend me and kick the man with the dog out and speed up the line because I've arrived at checkout, but this is just the type of experiences I've come to accept with Dollar Tree and I can't do it anymore. read more

Dollar Tree - Incompetence - Discount Store Near Me - Los Angeles, California

Went here on Saturday for the first time! I like the ones in Santa Clarita better! The parking can be tough and area is so so, but store is nice and they started Halloween decorations already! Party supply's the have a lot plus other things you won't find anywhere else! Check them out! read more

DollarTree had plenty healthy snacks, and bought most of them. I only went in for cleaning products... Then, it was like brandname, gluten-free, awww I was raised with that... And I can deal with those groceries for a little bit because I'm single. More than half added up to over-priced because of the size. But this isn't a bulk savings store. It's like use now and that's it. So, one of everything's good. There's seasonal decorations, greeting cards, books and probably everything for basic everyday living. Great prices at a buck or under for everything in the store. read more

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OMG was just in this store and OMG the gentleman on lane 3 was a smart butt to my uncle im sorry but you have no right to speak to customers as such and I told him so.. He told my uncle if he needed the bathroom to go outside im sorry sir do we look like animals to you? And I was told the manager was on lunch so good move on having no one run your store properly . I hope you know without customers then no business... Just a thought ... Btw great he had his ear phones on good move ... read more

This dollar store is very big and the merchandise is neatly organized not like your typical ones were everything is just thrown and scattered . The staff stocking can be a little rude if you ask them something that is why I have the 4 stars . But it is a rally nice store to shop at . read more

I love Dollar Tree. It's always clean, and they offer so many cool little trinkets that I have absolutely no need for, all for a buck. This just opened in the new "Sun Valley Marketplace." Their hours are great, the store is brand new, and the staff is nice. Right now, they have cute glassware for the holidays, great cards for 50 cents, and fun little Christmas ornaments. Parking is plentiful, next to Papa John's and Bud's Donuts. Bring your own bags, though, as they charge. read more

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The best Dollar Tree within a 20 mile radius. Hands down! The storage section alone is far superior than other locations.

I have always been a fan of dollar stores! I really like the Dollar Tree chain in particular because they seem to have a good selection of so many items: greeting cards school supplies party decorations balloons low end glass wear plastic storage containers kids toys pet items hair accessories name brand budget make up (Elf, Wet & Wild, L.A. Colors) generic cleaning products frozen food This isn't a store that has stood out for customer service - good or bad - but, that's not my main concern when shopping at a dollar store. That's what I look for when I'm dining at a fancy restaurant! See you soon, Dollar Tree! read more

EVERYTHING was just so organized and beautiful I almost tiered up there was NOT ONE THING OUT OF PLACE. The workers are doing amazing I went on oct.4. EVERYTHING LITERALLY EVERYTHING was perfect very very well organized. The most organized dollar tree I have ever went to and I've been to all the dollar trees in the San Fernando valley. read more

Horrible employees. They have no sense of direction in the store. Rude! & no compassion for a child who needed the bathroom. The bathroom needs to be soaked in bleach!! Disgusting. No real hand soap. Thank god there was dish soap. read more

Your typical discount, dollar store type place. Just before Christmas and this location is not in the nest part of town but we did find what we came for quickly and easily. read more

When a female attendant opens a new station, guys with a cart full of products are given preference over customers with one only product, specially when the guy is tall and robust. read more

Staff is very rude. Service is extremely slow. A man named Jose was extremely rude to my legally blind mother who asked to use the restroom. He ignored her the first she asked, when she asked a second time he said "yes we have a restroom but I'm busy" and dismissed her, we waited 15 minutes for the single cashier they had on to help us. The cashier Carolina, was equally rude when she spoke to us and ignored our questions. We will not be returning to his dollar tree again. read more

4 stars for the store itself. I love dollar tree I buy a lot of I mean a lotttttt of things from here!!!! I appreciate stores like this because it gives you a chance to buy affordable things read more

It's very organized. I'm not sure if they changed the staff or manager but if I would have gone a few months ago it would be messy but now everything is organized there's nothing on the floor and everything is in place. The best dollar tree I've ever gone to. They have everything. read more

The store is located by my work.It was really good when they had opened it.. Great service fully stocked ..now you have to come with plenty of time and patience.. Employees are rude manager is always making stupid excuses when asked why there is only one cashier on duty for 20 +people in line . seriously stop stocking and running to the back of the store clear the customers from the store and continue with your job .. read more

This place barely has any employees working here. The lines are longer here than to get into a ride at Disneyland(not really buy u get my sarcasm). It's ridiculous!!! I'm only here for the cheap prices obviously. But damn, I think I'd rather just hit start hitting up 99cents only store. read more

Guess I shouldn't expect much from a dollar tree but I do expect customer service from anywhere I go. I tend to avoid places like this and would rather pay the extra bucks to go to target or other stores but it's right by my house and had to buy stuff for a party so thought we'd save a few bucks anywhere we could. First off it's a mess, looks like a tornado hit. Stuff all over the floor, odd smell all kinds of disaster in there and this is on a Monday, would hate to see this place on a weekend. I had already bought these packs of crayons and asked if they had any more. The girl tells me they were recalled, oh great if I didn't bother asking would've handed these out to my kid and others putting them in harms way. Maybe put a sign out or something saying it was recalled rather than us having to ask. As we were checking out, line was taking forever ( one employee couldn't even ring up another employee buying chips and a soda on her break) line was growing even heard somebody say their ice cream was going to melt before they paid ha. I had to order a few balloons for a party, keep in mind I came in 2 1/2 weeks in advance to place my order. Real simple 4 of the gold star balloons, even told the girl your gonna have them right that's why I'm ordering them today, she just said yea come the day and they'll be ready, charged me and we were out. Come back morning of the party of course they don't have the balloons, what was the point of me placing an order early, I have no idea. In the end I learned don't go to dollar tree, they sell recalled shit, expired or close to it items and don't care about orders placed. read more

I love this store so convenient . Staff very poor in their customer service not helpful at all. They always seem cheating to each other. Never acknowledging the customer never a smile not even the manager. Lately the store being dirty low on there supplies. When I go I always buy alit of glass cups, and they never want to wrap them. They need to better train there employees, to be more knowledge able on there items or products . Alway only one cashier and this store is busy. read more

Every Dollar Tree, 99cent store, target, sprouts, Lowes, Macy's etc ( you get the idea) NEEDS TO HIRE whoever is managing this dollar tree in Sun Valley. Yes the Lines can sometimes be long and get a little frustrating I do agree. However, I have never ever ever been in a store this consistly neat, clean, and organized. Anytime of the day, whenever you come in it is always neat and makes shopping much easier . Other $.99 stores are usually extremely depressing but this one is not. Kudos to the managers and the workers. The managers especially, need a raise. Whoever owns this store you must, I repeat must ,give your managers a raise. I thank them whenever I go into the store. Sprouts in burbank and all cvs stores should hire these managers , I mean steal these people and ur store will be upgraded like you wouldn't believe! Anyway, to sum up, this store is sandwiched between two depressing run down places but due to the managers this Dollar Tree stands out from its neighbors and is a fun place to shop. Thank you for all the hard work you do! Give em a raise please!!! read more

Sadly with the exchange this was more like a $1.33 tree, however, as always these kind of places save the day. I had to pick up a belt as I lost mine, a note book since I left it behind on the bus and some candy 'cause well I wanted to and it was cheap. Everything is well organized and the place is clean and nicely lit. Long line up with only 2 cashiers. read more

Nice new clean store. I like to browse all the aislis. Sometimes you have to take a chance on a purchase, but what do you have to lose if you only paid $1. They, like all other dollar stores, have name brand foods, but you have to really pay attention to the expiration dates. read more

Well. This is the best dollar store in terms of merchandise, but only 1 teller + there's 20 people in line. Everybody's pissed...except for the cashier, Annette, who doesn't give a duck fart. read more

This place is always stocked and the cashier is the same lady . She is always helpful and friendly. The store is big and they have a lot of parking and clean restrooms. read more

Manager is rude and makes comments he should not be making in front of customers. I was in line and over heard him talking badly about another employee to a male cashier. Also, when the lines get long, he does not jump in to help his employees. I like the female employees, but the new male employee they have is super slow and rude. Also, a customer asked to use the restroom and he looked at him and told him he was "out" to ask another person. read more

This is one of the best Dollar Tree I've visited. The associates are very friendly especially Caroline, Kevin and Lupe. Even the ones who aren't outgoing are very kind and have great personalities. Nancy has a warm smile, Virginia has a infectious laugh and Selina is a jokester The store is well stocked and it's amazing the kind of items you can get for one dollar. With good people and great value this store is very busy. The only drawback is the amount of shoplifting that occurs in this store so if you see anyone stealing please tell the security guard or store manager. Otherwise this is a great place to shop. read more

I love dollar tree!!!! This ones newer and I went in early January after all the holiday stuff had been cleared out so it seemed a bit bare. Other than that it was clean, well organized and the staffs lovely. read more

I was at the Dollar Tree on Friday, 9/15. My experience at the dollar tree itself was great and the associate Caroline was very friendly and acknowledgeable! One thing that stood out to me was the way the store manager was yelling at her from across the room. I think that is very unprofessional and he could've handled the situation in a more sensible manner, without threatening her job. read more

Store is usually well stocked but service is rude and disrespectful. there was a long line and only one cashier ( as usual). when the extra cashier opened the second register, instead of taking the NEXT person, she called out "next!" three people stampede over that way. I told the cashier that the way she took the people from the ba com of the line....she stared away as if in a comma! lovely! read more

Bad experience I was buying a few holiday reduced products 4/$1 and was charged $1 each and in the end they ended up giving me a bunch of candy and called it even. When I got home I noticed they charged me $22 for 8 items and a bunch of candy bags and all my other items weren't ranged up!. I should had paid attention but they messed it all up for not wanting to refund me and make voids in their system and have the store look good. The staff doesn't know what they're doing, not looking to satisfy customer read more

the store is cleaner than most they have nice variety but they could have a better electronics section one of the assistant managers i think her name is mary is always really nice and helpful ive noticed she has a rapport with regular customers like myself since i always hear a hi mary when regulars walk in i like that so i gave them an extra star or else it would have been 3 that being said most cashiers are nice but they have some bad ones like jessica she would rather look at her phone than help you annette is slow and if your a regular like i am at times cashiers jessica and stephanie seem like there dumber than a bag of rocks christina andrea and virgina are great the others are just ok also the manager jose could learn to deal with customers better i feel like he just says what he has to to get rid of you its like just buy the stuff and get out but other than that the store itself is great although sometimes its a wait since upper managment doesnt want to hire more cashiers for a busy store (its not the cashiers or assistant managers fault i know i used to work in a store) read more