BurgerFi has always been one of those spots I genuinely enjoy but don't always find myself near. That's what makes this location inside Plant Street Market such a great find. Tucked into all the hustle and bustle, it almost feels like a hidden option among the noise. And interestingly, the pricing here feels more reasonable than some other locations, which makes it an even easier choice. Now, full transparency... I used to run a food channel, and the team here actually recognized me, which made the experience fun and personal. That said, this isn't a biased review. I paid for my food, waited in line like everyone else, and had the same experience any customer would. And the truth is: I really enjoy the burgers here. The quality is noticeably above traditional fast food... clean, flavorful, and not overly heavy. The portions are balanced, not oversized, which I personally appreciate. You leave satisfied, not weighed down, and still fully capable of walking around and enjoying the rest of the area. Another underrated perk: they serve beer, and it's actually cheaper here than at other spots inside the market, which is a nice bonus if you're trying to keep things reasonable. read more

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Unfortunately, this Burger Fi is really disappointing lately. On our visit today, they were out of so many items including tomatoes, veggie patties, vanilla syrup in their soda machine, and straws. I completely understand that stuff happens and establishments run out but it seemed a bit extreme. The food was also lacking with tiny patties in our burgers to where it tasted like we were mostly just eating the buns. Hopefully this location can get back on track because I don't remember it being like this in the past and the recently closed Windermere location was always amazing. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

Burgers are so so at best, fries were okay, place is pretty pricey for for what you get but I think since it's next to a college campus they feel they can charge the prices they do, besides stupid iPad you have to use when paying for it even if your using cash with tips starting at 18% and you have to order at the counter. read more

This is my second time here and about 5 years since the last time I was here. BurgerFi serves up classic smash burgers (which I love.) the burger comes with their own "burgerfi sauce." I thought the burger was great!! The fries reminded me of fries from a legendary Chicago fastfood place that i also love. read more

BurgerFi - Double - Burgers Near Me - Winter Garden, Florida

Another great meal at BurgerFi. They could add one more slice of cheese but that's not their fault - that's our love of cheese. ‍ Brandon is an especially good server. Very attentive and excellent customer service. Checking tables constantly - asking if meals are good, cleaning tables. You name it!! We got the reg cheeseburger, cheese fries and the grilled chicken salad. read more

BurgerFi is a good spot located in Winter Garden to grab a quick bite to eat for lunch/brunch. The service was fast and efficient. The fries are delicious and very flavorful (well seasoned). The chicken tender was crispy on the outside and juicy in the inside. And, as for the burger, it was decent. I personally think the patty was not as juicy. But overall, good experience and enjoy the meal. The environment is very lively and definitely kid friendly since the franchise is in the center of downtown Winter Garden. There are a lot of cool places to check out as well. read more

BurgerFi - Chaperoning LOL - Burgers Near Me - Winter Garden, Florida

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Food was delivered hot to our table. Happened upon a BOGO burger night. Cheese burgers and onion rings were great! Manager checked on us after our food arrived. Ryan at the front counter is awesome! read more

Hurts me to say this because I'm a looooong time customer: my wife and I horrible burgers here today. The patties were nothing like they used to be. This is not an overstatement: supermarket frozen patties are better than what we had today. McDonald's patties are better too. I may come back one day to check if it was a one-time thing or a permanent change, but certainly not for a while. In time, service was good, store is always nice and clean. But what good is it if you're a place with Burger in the name and your patties suck? Very disappointing. read more

Service bad (we asked if bacon cheeseburger is meal, instead attendant tell "no, but thess options is a meal", he just said "no" and repeat "no" again when asked him about meal); food not too good (bacon looked like was prepared time before, was like a piece of a toasted rubber . Too expense for the food that we received today. The only thing that we liked is the ambience. read more

Ordered to go yesterday at the winter garden location ...the store was DEAD! Not a soul in there not even an employee - when I walked in yo the restaurant there was no one in the register area, i awkward had to wait a moment before someone realized I was there & came out of the back/kitchen area to the front to help me. ... to my surprise my order was ready a few minutes before the ETA which was great... got my food and my cup & walked to the coke freestyle machine to grab a drink where I was very annoyed to find that like 75% of the options were out of service! Nothing good available just like zero calories fake lemonades and diet root beer grab that and it was all bubbles and no syrup... next option same thing no syrup! UGH was like ok whatever not a big deal grabbed my 7th option of a drink and headed over to the food hall across the way to eat with my friends i sit down and grab a fry out of the bag... COLD SOGGY OLD WET LIMP OILY GROSS were all great adjectives to describe the slop I was served.... The burger was shocking hot and fresh, tasted pretty good other than the fact that it was served on a stale bun that was falling apart! This was a horrible experience and I was disappointed annoyed, frustrated to say the least that I spend $20+ dollar on such a sh!tty meal! I have eaten at this location a few times in the past and never had any problems but yesterday was really bad I will not be willing to roll the dice hoping for a better outcome next time and I will not be willing to give this location another chance. If I'm going to spend $20+ on subpar food I'll just eat in the food hall in the brewery next time!!!!!! BurgerFi you should be ashamed to charge these prices and serve food this bad!!!!! read more

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Friendly employees and amazing food. Sometimes the fries aren't fresh, but they still taste good

My barber is in Winter Garden, so I decided to take a drive through downtown after my haircut. As I drove around the circle toward the end of Downtown on Plant Street, I saw a sign outside of Burger Fi advertising a Wagyu burger. I've heard so much about this elite beef, couldn't pass up the chance to sample a bite. Got the Wagyu burger, urban fries (herbs, Parmesan, aoli sauce) and a vanilla shake. I don't know whether Burger Fi has simply mastered the art of the burger or if it is the Wagyu, but it was delicious! Fries on point. Counter crew was pleasant and helpful. The restaurant was a bit chilly. I had to go get my emergency sweater from the car. A little pricey, but I would, and will, do it again. 1/17/20 - back again. CEO this time (double Wagyu). Still delicious! Best burgers around! Another great experience with wonderful service and top-not read more

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I ordered one large fry and they took like a whole hour just to give me my order. I went over there and ask how long are my fries are going to take and said they bring it out in three minutes been 20 minutes already. read more

Imagine you haven't been able to eat and when you finally can, you're told you can get whatever you'd like. So you search thru Yelp to find someplace that offers a GF bun on a hamburger. You find BurgerFi! You're hungry and looking so forward to this meal, only to open the bag and discover a beef patty with cheese sitting on a single soggy piece of lettuce. No bun, no extra sauce, no fries. We called to let the restaurant know the order was wrong and I was first told they were "so busy" but I could talk to the manager. The manager (Ryan) explained they were out of gf buns and someone was supposed to tell the delivery driver to let me know. Although I was charged for the items I didn't receive, BurgerFi can't do anything about it since I went through a delivery app. They apparently can't update the app to reflect being out of an item, they can't contact the customer to let them know in advance and they can't adjust the payment on items that are out of stock. But even if this IS a 3rd party app issue, the entire order was incomplete, down to no napkins or condiments in the bag. Manager Ryan's solution? She could remake the same order (sans bun of course) but I would have to drive up to get it myself! Unfortunately I cannot leave the person for whom I ordered the food (thus the need for delivery in the first place). She did apologize but her ambivalence, lack of customer service and creative thinking to retain a first (and last) time customer was shocking. If you know an order is incomplete going out the door, throw a coupon for a complimentary meal in the bag. Write a quick apology on the receipt/bag with an extra item to the order. Do SOMETHING besides just placing blaming elsewhere. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

Love BurgerFi and the service! Gabriel is fantastic and was very helpful and kind. The burger was excellent and the fries were crisp. Beer was cold, and BOGO during the day! Come here when crooked can is a bit busy to enjoy the atmosphere of DTWG! read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

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Great spot to catch a quick meal and a great burger. I've ordered several burgers from here and they're all great. Positive: 1) Location is great, plant street across from brewery and next to a massive parking lot. 2) Value is great. Additionally they're 2 for 1 alcohol drink specials are a great value. 3) Lots of seating. Improvement opportunities: 1) Staff is young which is great but they could be more professional. 2) Better call system for when orders are ready, its unorganized during peaks. read more

Food was okay! Burgers were decent, sweet potato fries were horrible I didn't even eat them, just threw them out. They were overdone it looked like they cooked twice. The staff was friendly read more

BurgerFi - . - Burgers Near Me - Winter Garden, Florida

Every time we visit family we make it a point to visit here! Always good burgers, hot fries, service always friendly, love the outdoor seating, plenty of seating and shade! Great place to visit. read more

Ordered delivery for a couple of combo meals. It was prepared wrong and the drinks were not included in the delivery. First time ordering from Burger Fi. Also the last time. I can order from Five Guys for the same price and get a correct order every time. read more

I keep coming back! The burgers and the fries are as good as it gets. Always big juicy burgers with plenty of fixins. And burgers are better with great fries. Nice we location next to the brewery too. I have used both Yelp and the BurgerFi website to order. So easy. Just order and go get it when it's ready. Pay online or when you get there. read more

$17 for a poorly made hamburger. Does not even include sides. If it was good then I would still pay the high price tag but it was horrible. Better to go to McDonalds and get a $2 burger, you will be happier. read more

I would highly recommend AVOIDING this place. $20 for a SWAG BURGER and it's served with ice cold bacon and under cooked "wagyu beef". When I brought it to their attention the employee didn't offer to do anything and said the bacon comes from the fridge and they aren't allowed to warm it up. The "owner" couldn't be bothered to pull away from yelling at his staff. Waited 20 minutes in line, another 10 minutes to get food that's ice cold. read more

BurgerFi - Exterior - Burgers Near Me - Winter Garden, Florida

Love this new burger place her in historic downtown Winter Garden. I've been to burger fi before to their Windermere location and found this place to have the same good quality. The burger fi cheeseburger that I chose was delicious and filling. I substituted the bun for their green bun, which is pretty much a lettuce wrap for those who would like a healthier option. The optional toppings are also great, like the grilled onions I added and the bbq sauce. If you get a chance ask for extra burger fi sauce on the side so that you can dip your fries or onions rings in. The onion rings are huge, by the way. Great for sharing as well as their fries. Definitely going back to this place again on Plant Street. read more

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The service was great and everyone was very friendly from ordering, to food being brought out, and checking once the food was delicious. It is a very small location so be aware that during COVID there is more limited seating. We did luck out and get a table inside for our family. Food was ordered at the counted and since they were having a BOGO on beer we ordered a Stella and a Apple Orchard cider. Nice surprise for the adults to get a treat. Once we sat the food was brought out in a reasonable amount of time for as busy as they were (we didn't fee like we waited that long at all). The burgers were tasty (all the adults had a single CEO burger) since we thought the double would be too much food. After we all thought the double would be ok since the patties are a bit thinner. The patties are full of flavor and we enjoyed the candied bacon-tomato jam on the burger (wished there was just a bit more). The kids had a burger and chicken tenders. Both enjoyed their food and it was a very reasonable size for a child. read more

Great service from Nic and family friendly environment.

I've tried BurgerFi a few times and each time it has been amazing! The burger is well cooked, bun is great and their signature BurgerFi sauce is A WINNER! I usually add it to all my burgers if it is not already included. My usual is the single patty bacon burger and fries. I've never had any complaints about their fries! Always cooked to perfection. I either get the cheese fries or Cajun seasoned fries. My sister got a breakfast type burger that she loved! Next time I'm definitely grabbing a shake to go with my meal because they look soooo good. SN: I ordered my meal online and it was ready in about 10 minutes! And nothing was incorrect which gets them bonus points. read more

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We had an issue ordering online and using a local coupon the other day. The manager was so incredibly helpful in assisting us. She definitely went above and beyond. Food wise, everything was delicious as always. My usual order is the vegeFi on lettuce 'bun' and it never disappoints. I would also like to add that their fries are definitely on my top 5 'best fry' list;) The restaurant itself seems very clean and everyone always greets us with a smile. read more

Burger is really good and the fries. The onion rings are really crispy however they are so salty. Its pricey So it is only ok to get it sometimes . My daughter didn't enjoy her chicken tenders so I am giving the 3stars for the burger only read more

BurgerFi - Crispy onion ring but really salty. Jr. cheeseburger and chicken finger - Burgers Near Me - Winter Garden, Florida

Delicious burgers, fries not so much. Good thing they aren't a combo meal. I just order the burger so the fries don't go to waste.

I wanted to check this spot out on a business trip and wanted to have a good burger for lunch. Now the location itself is really nice and in the downtown area for this City which is so so nice! I ordered the burgerfi burger and regular cut fries. Now the time it took for my food to be prepared was what made this experience not the best. Being on a lunch hour really limits the time you have to drive for lunch eat comfortably and return back. The place was not full and it took 35 minutes from when I put my Order in to when I got my food from the counter ... in my opinion was too long for a burger. Now don't get me wrong the food was "good" but it wasn't great. So for the time it took to actually receive it I expected something great. read more

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I love how consistent this place is. My favorite burger here is the conflicted burger which is both delicious and very filling. Onion rings are consistently huge and amazingly crispy. Wish their French fries tasted better but that always gives me a reason to order the onion rings so I'm never unhappy. Also, kids meals are the same products as adults but smaller so I don't feel like I'm giving my kids food that I wouldn't touch. Clean restaurant. Friendly staff. How could it be better? read more

BurgerFi - Hamburger, kids burger and onion rings - Burgers Near Me - Winter Garden, Florida

The fries are just so good, the best onion rings, I really enjoy eating it with the garlic aoli. The burger is always good!! We were at crooked can, stopped over for a bite and it never disappoints! Will be back for sure! read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

The atmosphere is amazing and the employee Logan really made our experience better, he was very nice and helped us with everything we needed! read more

Fries are soggy, the burger is not as tasty as it used to be and the Oreo cookies and cream and red velvet concrete that we ordered now comes in a much smaller cup with different ingredients (it now has plain vanilla ice cream instead of soft serve ice cream). read more

BurgerFi - Burgerfi concrete (Red Velvet) - Burgers Near Me - Winter Garden, Florida

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Of the years eating at different BurgerFi franchises, tonight was absolutly the worst. One of the two so called burger buns was burnt on the bottom. The meat was thinner than from another burger business. The fries weren't cooked and was at least warm outside and raw inside. Had the throw this meal in the trash. What a wast of money. read more

Filled out the questions on the link provided below. No response and no refund . Will be getting my burger fix elsewhere. read more

BurgerFi - BURGERFI SAUCE - Burgers Near Me - Winter Garden, Florida

Came here with a group of high school friends, place had nice atmosphere with ok food. Fries were overcooked burger patty tasted like it was a frozen store bought. The service was good and the waiters were nice and kind however since I had a big group of people the workers (Josh mainly) thought they would be able to give us free ice cream in return for my group to give them 5 stars would not really recommend coming here ever. read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

It saddens me to say negative things about this BurgerFi, as I like the food and especially the staff and manager But, I ordered a hotdog and the bun was stale and not toasted. The bun was so stale, I didn't eat it. I just ate the hotdog and through away the bun(s). Really guys. Get with it. Butter and Toast the buns! P.S. with 6 people waiting and food backing up in the window, why was a young woman running around with a clip board taking inventory????? read more

The stars are not for the Food! There is always risk eating at a restaurant operated by teens. I love BurgerFi but sanitation and cleanliness is a pet peeve I can't excuse. The cashier wearing one glove, collecting money, delivering food and taking out the trash all without changing gloves is a HELL NO. It appears to be a common practice because both young men working the front did the exact same thing! The lobby trash was so full, he changed the trash, brought it back through the restaurant into the kitchen and then touched the food tray up next! I cringed with an upset frown. I had to have my husband go say something to him before our food came up. The cashier politely stated he was about to change his gloves. REALLY, what he actually did was got a new glove, put it in his back pocket, took off the dirty glove than washed his hands! YUK! I hope they offer more training because I sure won't be back for awhile! read more

BurgerFi - Burgers Near Me - Winter Garden, Florida

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Great experience here with very easy special, $10 for a burger, beer and fries. My wife started ordering separate and it came out higher. She does like beer so they switched her to the deal and substituted Diet Coke for the beer. Nice staff and great seating outside. read more