I've tried many Firehouse Subs locations over the years, but the Winter Garden location has officially become my favorite. My husband and I stopped in for a quick lunch, and even though the restaurant was very busy, we were lucky enough to snag the last open table--perfect for the two of us. The atmosphere was lively, and the staff handled the rush incredibly well. I ordered the Sweet & Spicy Meatball Sub and added some veggies on top, and it was hands down the best version of this sandwich I've ever had. The employee taking our order was super friendly and even complimented my husband on his sunglasses, which was such a nice, personal touch. The team making our sandwiches was just as welcoming--one of them even joked that it was "the best-looking meatball sandwich" they'd ever made. Everything tasted fresh and well-made, and we love that Firehouse Subs gives you the option to donate to support local firefighters--it makes the experience even better. After finishing my sandwich, I made sure to tell the employee who made it that it was truly the best sweet and spicy meatball sub I've ever had. My husband and I just moved to Winter Garden and live only three minutes away, so we will definitely be back--probably often! Highly recommend this location for great food and even better service. read more

Firehouse Subs - Sweet & Spicy Meatball - Fast Food Near Me - Winter Garden, Florida

Love the French Dip at Firehouse Subs--it's always a winner! Tender roast beef, melted provolone, and that rich au jus for dipping make it absolutely delicious as usual. Perfectly toasted roll, great flavors every time. Only downside was using the app to order: it glitched a couple times and took forever to process my customizations. Couldn't grt the pickup time squared away and I wasn't aware that I ordered a combo so I didn't pick up the small drink I paid for. A bit frustrating, but the sandwich was worth the hassle. Will definitely be back! read more

This Firehouse is my favorite sandwich spot hands down!!! Food so good and fresh and hits the spot! Andrew and the staff are so friendly that we come here multiple times a week!! read more

You can't go wrong when ordering from Firehouse subs. As a true sub lover, firehouse is most often my go to. I was glad to hear that when moving to the area, there was one close by. We have been here several times and, truthfully, have never had a bad experience. I always order the Italian sub because I like my subs warm - which they always are. The staff is always attentive and quick to get my order together. If you haven't joined the points system - make sure to do so, because you can get free subs! The only thing that I don't necessarily love about this specific location (and it's not their fault at all, which is why I didn't dock their review) is the crows outside. I am deathly terrified of birds and these birds are ALL over their tables on the outside. This is unfortunate because my husband and I love to meet for lunch there and bring our dogs with us. We have since started ordering out and eating elsewhere due to the bird problem. read more

Meh Came here because I had a free medium Hook & Ladder sub offer. I only ate half of the sandwich. I got it as is as the offer didn't allow customization. The only thing I would have omitted was the turkey since I'm not a fan however in this sub it was the ham I wasn't fond of. It says honey ham but it tasted more like smoked ham. The white bread was kind of dry. It's difficult to judge this place based on one free sandwich especially since I wouldn't have ordered that particular one. Maybe one day soon I'll go back and try something different but for now I'll stick to a pub sub. read more

Firehouse Subs - the entrance to the restaurant - Fast Food Near Me - Winter Garden, Florida

Honestly, I've never had a fresher, hotter, more delicious sub in quite some time. Firehouse is a go-to in our house and sometimes it's a hit or miss, but this location knows what it's doing. It's a nice, quiet location with good parking. Definitely will be back. read more

Firehouse Subs - Hook & Ladder Combo Firehouse Meatball Combo - Fast Food Near Me - Winter Garden, Florida

Go to Marco's pizza instead Better sandwiches dubs etc Thumbs down Pass on wifi deliberately difficult really what are you protecting? read more

Yet another great experience at a Firehouse Subs. Ordered my usual, a Hook and Ladder minus tomatoes and mustard. Sub was served in about five minutes and just as I ordered it. Everything was hot and fresh. The staff was friendly and welcoming. The restaurant was clean and inviting. I feel like my sub was a good value and worth every penny. I would recommend this store and defiantly stop in anytime I was in the area and craving a sub. read more

Firehouse Subs - Hook & Ladder On Wheat - Fast Food Near Me - Winter Garden, Florida

Employees are extremely nice delicious food good seating good space quick service and good vibe

I would give this a higher rating, but in order to get your money's worth, you need to not order online. My son's favorite thing here is the Mac and Cheese. I ordered it online and they only filled it up halfway. Pretty lousy for almost $5. read more

Firehouse Subs - Half filled Mac and cheese - Fast Food Near Me - Winter Garden, Florida

The salads are good, I personally add more protein. The Jamaican turkey sandwich is super delicious. This location in Winter Garden has good outdoor seating! read more

Firehouse is the place to go when the family feels like subs. We've always had positive experiences here. The staff is friendly, service is great, and food is delicious and hits the spot! We usually get a combination of subs and salads- there really is something for everyone on the menu! read more

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Solid branch. Staff are polite & speedy, despite its popular location. They are now selling the buckets they get their pickles in for $3 (5 gallon buckets). The smell does linger, but as long as you replace the lid it dissipates after a thorough cleansing & about a week to air out. Put something with a stronger scent in it, and it works out great. read more

I have been looking for a gluten free sub sandwich for a FAT minute now and this was the holy grail. i'm so happy they had the gluten free bread here and i truly hope they'll bring it to more locations such as flamingo crossings. Thank you for having this option!! read more

I hadn't been to a Firehouse Subs in years. My fiancé and I were in town and were craving a good quality sub. We were driving by this Firehouse and decided to come inside and check out the menu. Upon entry we were greeted by a very welcoming team. As we took some time to look over the menu, a very upbeat and cheerful woman proceeded to ask us if we had any questions and when I asked she seemed delighted to help guide me in the right direction. The whole team seemed to be in good spirits and made the atmosphere delightful. We grabbed our seats and took a moment to soak in the shop. I felt a sense of community and appreciated that a portion of the proceeds went back to help our first responders! Andrea came and brought us our subs and man did they look delicious. I got the brisket and cheddar and it was so juicy. My fiancé got the turkey bacon ranch and she was a huge fan. We also got an order of the Mac n cheese..... WOW! It was amazing. Not what you would expect from a sub shop. There was even bread crumbs to top it off! Everything was so amazing I just needed one last thing to solidify my review. I'm a sucker for a good chocolate chip cookie. And theirs caught my eye. I needed to be sure.... I ordered one up at the counter. It was warm and gooey. Delicious!!! An overall amazing experience! If you're in the area come by and check them out! They stay busy. But if you got a minute they are worth the wait! Top quality customer service! Thank you Andrea & Firehouse Team read more

Firehouse Subs - a hot dog and a drink - Fast Food Near Me - Winter Garden, Florida

This used to be our favorite but today no ice in the machine. I ordered three subs specifically no mustard. Guess what. They had mustard. Service awful. read more

Honestly, I had the best goddamn sandwich of my life yesterday. I had the Jamaican jerk turkey (I get this every time), and the meat was soooo fresh and oh my god the sauce it was better than I've had it at other locations so I was thrilled! read more

So I love coming to fire house subs I mainly get the Italian so lol I do try other sandwich but I always got back to the Italian lol the girlfriend and I were at a restaurant in winter garden but and the menu was simple but it was just not out cup of tea luckily I have a bad ass girlfriend and she down for a simple steak and cheese sandwich with the constant amazing service I will recommend this location read more

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First time here and really thought the subz were very tasty Ingredients were fresh and the bread was great Plus they have a Coke Freestyle machine, The kids love it Would definitely come and try again read more

The worse experience ever with customer service. To the chubby Hispanic cashier with the cross eyes actually made an aloud comment " oh lord" when my mom was asking questions about the menu. Then proceeded to give me an attitude! She clearly doesn't like her job. Doesn't need to be in customer service. I spoke to Andrea the manager and she herself was unapologetic. So clearly they will continue treating customers like we are a burden. We won't be back. read more

I love that it's quick and easy to order... Staff is friendly we came on a less busy evening but that works for us cause it was kinda like we had the whole place to ourselves read more

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So I normally love firehouse subs! I got a small sub and I had one piece of ham and one piece of turkey on the sub. Not sure if that's all the small allocates but I swear I'm the past it was more so it was like eating a sub roll. Service was fast and easy, the sub had flavor but I feel for what you spend they shorted me on the meat! I think next time I go I would ask how many slices of meat you get. read more

Firehouse Subs - Fast Food Near Me - Winter Garden, Florida

I LOVE Firehouse Subs and currently while pregnant the steak and cheese subs are my go-to. However I order my sub without mushrooms, without peppers and without mustard. I ask for mayo to be added. My husband picked it up for us tonight and guess what? The intruder MUSTARD is in mine and my husband's sandwich :(( very disappointed with their listening skills tonight ***Edit: REDEMPTION! So I called last night after I saw discrepancies with our order and they were closed but this afternoon I called and was told they'd remake the mistaken subs.. and they are absolutely perfect!! Yummm!!! Thank you read more

Honestly I was having a horrible day until I came in, life really turns positive when you have people as welcoming as the Firehouse Crew members. From there to the amazing service that a beautiful young lady named Dallas provided to the simply gorgeous sandwich she made me it couldn't get much better. It was honestly the best sandwich I've ever had in my life and the people just made it all the best. Thank you Firehouse Crew for turning my day around, it really means a lot. I highly recommend this restaurant. read more

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Terrible customer service. Incompetent person at the cash register. Never coming back here again. Waited for the pick up food for 20 minutes in line. My food was completely cold by the time I got it. They need to have a separate pick up food register! read more

I went around 6:00 pm. It's the same as most other firehouse sub shops, so if you've been to one, you've been to this one. All their subs are toasted, they have lots of hot sauces on display, though you can't use most of them as almost all the bottles are empty. The food we got (turkey club and hook & ladder) tasted fine. A combo is about $8 per person. The service was SLOW. They were not very busy, maybe 8 customers there, and I waited for 15 minutes to get my food after ordering. I've been to other Firehouse subs and they are a little faster, but as far as sandwich shops go, Firehouse is significantly slower than any others I've been to (Quiznos, Subway, Roly Poly wraps, Gator Subs, Jimmy Johns...). As always in Winter Garden Village, parking is hit or miss-- you might get a spot right in front, or have to do some hiking and park further away. Take your money down the road to Gator Subs on McGuire if you want better service, lower prices, and better food. read more

Stopped in for a quick bite to eat around lunch time and it was busy. The way the store is layer out, it makes it hard to see where the line ended and it just looked like a bunch of people standing around... but once we found the 'end' of the line, we waited out turn. The staff was friendly and fast. The young lady took our order and we found an empty table. Our food came out in about 5 min. It was fresh and hot and tasted good. All in all a normal experience for a Firehouse subs. I have eaten at a few that gave me soggy bread but this one was fine. Atmosphere = 6 Service = 8 Food = 8 Stop in for a quick bite to eat! Enjoy! read more

I have been to this location upon occasion and always had quick service and good food. Also, I believe the establishment well manned and that helps keep tables clean. read more

I've been to a few Firehouse restaurants in the past so I am familiar with how it works. When we entered through the door, no one said the familiar , "welcome to firehouse " greeting. The floors and tables we're dirty from previous visitors. The ice machine was out of ice. My mother had ordered a sandwich without lettuce, but they had put lettuce on it. That was however fixed. I have never seen, despite how busy the store is, no one out in the front, wiping off tables or sweeping the floors. I would rather wait a little longer for my food, than to sit in a dirty restaurant eating it. It leads one to assume that the back of the house may not be clean either. This is actually the second time I have visited this particular firehouse and witnessed this mess. read more

We stumbled in here since we were starving after our flight from Chicago. We had no intention of coming here, I was just sick of Five Guys and Panera. This is now one of my bf's favorite fast food places. The subs here are ridiculously good, all but two are prepared hot. This place was founded by firefighters and the food that they like to eat and it shows. The place is a little cliche with the decorations but who cares when the food is this good? He has already looked up locations near us in Chicago. The staff was super friendly, this location was clean, and the outdoor seating was superb! read more

Interesting twist on subs. I'm used to the typical cold (literally) cuts so I was pleasantly surprised to find the turkey in my Turkey Cranberry sub to be warmed up - looks like they have a steaming machine. The bread was crusty and delicious. The cranberry a little on the sweet side for me. I liked it as it provides a contrast with Jersey Mike's which is across the street. read more

It has gotten bad waited like 15 minutes on hold and no body ever picked up will not be going back

I have tried twice now, and both times the subs were mushy and cheap tasting, yick. Do not like.

Subs have been coming out at a SNAIL'S PACE. With almost no line, I would have expected the subs to take just a few minutes to make. We ordered two medium subs, and still didn't have food after 45 minutes. I've watched people who came in after me get their food before me, and I was sitting there hungry. Really confused why the food was taking so long to come out, and why orders were coming out of order. For a quick-service restaurant, this was perhaps the slowest service I've ever experienced. I will not be returning to this location again, and I probably will not return to any Firehouse Subs after this poor experience. I lost a whole hour of my life waiting for two subs that never came. After almost an hour of waiting, I left, and will not return to this location. read more

Messed my order up for a 5th time; however, the staff was very kind and quickly fixed it.

Usually I order online and pick up the food to bring home but Sunday we stopped in and ate there. Let me add my order has always been ready on time. We had a nice meal here. Order was ready quick and the sandwiches are always good. I highly recommend the Ms Vickies Sea Salt and Vinegar chips, they are really good. I also like the Coke Freestyle Machine with over 100 flavors. Try the Orange Coke or Grape Sprite. read more

It seems the manager at the Firehouse has NO clue about customer service. Trust me if I had a great experience, I would be writing a review as well. However, tonight while picking up a couple of sandwiches I was greeted with nothing but a ton of sorry attitude. While ordering my sandwiches the "manager" stood with his hands in his pockets, no eye contact whatsoever, and punched in my order with the pen he just took out of his mouth. When my order was ready, nothing was said, just the two sandwiches I ordered were literally tossed onto the table. As I sat there stunned that this guy was acting this way, he yelled "you are very welcome" , while walking away in a very condescending manner. Then got home with the sandwiches to only bite into very stale bread. There are literally 100's of other restaurants to choose from, and I can assure you I will go elsewhere from now on. I refuse to be treated as if I am doing a restaurant a favor by being there, and then to be treated with a completely disrespectful attitude is not acceptable. read more

Good sandwiches but the service here is very slow. If you want something quick I'd recommend going somewhere else.