So we went there to order a chicken fries meal sub onion rings and a 2 burger meal. We asked for sweet and sour sauce and didn't see it on the screen, so we actually did ask them to confirm the sweet and sour. They said it would be there. Guess what was missing with the order? The sweet and sour. I had to pick my autistic son up from his summer school, so I didn't have time to go back, but I called and let them know. When we got him, I did go back. They tried to charge me 25¢ for an extra sauce packet. I calmly asked if I should have to pay for the inconvenience. The only good thing I can say is that they did give it to me for free. I asked for the franchise owner's number because this isn't the first issue I've had with that place. I got told that there is no franchise owner's number. While I am grateful that they gave me a free sauce packet, I am very upset about the fact that there is no one I can contact about this and that management blew me off about this. I also understand that they're training new people, but I've worked fast food and know how much the workers make now. I'm very unhappy with this service and how blown off I was. read more

Don't come to the drive through here unless you enjoy waiting 30 minutes. Ridiculous. Short staffed or not, this is unconscionable.

Employees are in dirty clothes,smell bad and look sloppy. Place reaks of weed. Food is always in front of open drive window. Large blonde is always gossiping and ignores waiting customers. Her opion on how bad the g.m is not something to tell customers. Wednesday is the best day to visit this location for fast service and hot food. The only plus is she gives us free ice cream cones for our dogs. The other location says the owner doesn't approve of this. read more

The spicy chicken sandwich I had was absolutely horrible. It was so overcooked it was dry. I could only eat half of it. French fries were great. read more

The staff was great, although I think they're understaffed. I got the $7 special. Cold and tasteless, the worst food I've had in a long time! I won't be returning! read more

Ordered 2 meals and an onion rings. Staff couldn't even get the items right let alone put them all in the bag. Everything was cold, no sauce. Bet these guys think they deserve $15/hr to. read more

I haven't been to a Burger King in over a decade but it was the best option for a veggie burger in the time we had to stop over. The Impossible Whoppers we're good and the staff were sweet enough to give our dog a sausage at the drive-thru. read more

SO first of all we are staying here for five days. We used the drive through. I am giving them 2 stars because the woman working the walk up counter was also doing the drive through. It was 9 PM. Not many people either place. She was just rude. I asked for a caramel sundae. I wasn't trying to insult her just ordering a caramel sundae. She told me WE have NO such thing. I only have CHOCOLATE. OH NO!!! I asked if she was able to make a plain vanilla cup of vanilla ice cream!!! She could do that. NO chocolate??? No. No chocolate. Where I live we are spoiled. We have chocolate strawberry and CARAMEL. I was afraid to order a double cheeseburger but did. $4.98 for those 2 items. She didn't have cherry frosties!!!! I am going to try McDonald's tonight and hope they have my sundae!!! read more

I haven't had a whopper in several years and remembered it being a great hamburger. Sadly, my memory has gone or the whopper's flavor has. The lettuce and tomato tasted fresh but the meat... dry, no flavor and not even warm. The service was a little slow too, as my whopper sat in the warming tray for several minutes. We were the only ones there but the drive thru had some cars so maybe that's why. The service was quite friendly and upbeat though, and the restaurant was clean. read more

If i didn't know ahead of time that it didn't have meat I would not have known differently. read more

Burger King - Going for the impossible Whopper - Burgers Near Me - Missoula, Montana

Don't order more than 3 items or you will confuse the staff. I ordered a bundle for two and didn't even get enough food to feed one & couldn't even get a refund after the fact. Next time I'll go literally anywhere else terrible service read more

These guys aren't quite as fast as the one on Reserve and frankly they always seem a bit cranky and put out :( I would stick with Reserve for the best of the best but for convenience sake, I go here during lunch hour. read more

Burger King - Burgers Near Me - Missoula, Montana

im done , in mssoula theya re now horrible. they do not know how to do coupon orders. I waited 12 minutes at drive thru yesterday and he kept telling me he would be with me shortly. Inside is closed, no one in front of me. they are often eating and drinking while at work . The store is the worst BK in the USA read more

Worst service of any food chain I've ever been to. They literally hire idiots to work there. If you want your order to be wrong and COLD, go here... My onion rings and fries were both so cold it felt like they just came out of the fridge. How long have they been sitting around you think?!?! I ordered at 2pm, and they were super busy. No excuse for cold food!!!!! Not happy read more

This Burger King called to have our car towed from their lot immediately after we parked there, according to the tow company. Our car was 1 of 5 in their lot that holds approx. 40 cars. Yes, we were going tubing on the river. No, we did not see the tow sign, which is very small. We were going to get food here after tubing, as my son loves burgers. So, we would have been customers, except for our car being towed. We know several people that work at the Dairy Queens in Missoula, and they would never have anyone towed, even though they have smaller parking lots. Also, Dairy Queen has much better food (& ice cream) than Burger King. Based on the other reviews here, you get bad food, slow horrible service and sodas that are not made correctly at this particular Burger King. Go for the Queen over the King! read more

Best Burger King in Missoula way faster than reserve, and actually put the correct food in your bag!

Great burgers, excellent service, exuberant atmosphere. Loved couponing there and letting my teen enjoy the jungle gym. My littlest was disappointed to find that Ronald wasn't there that day and even the King wasn't available.. What is a chain without a fun mascot?? I feel itchy. Will not be returning to this location. Boiga Kang once was the truest ruler of all boiga restaurants. Now it has fallen into disarray, chaos, and infidelity. read more

Absolutely ridiculously awful. Went through the drive-through, took them five minutes to come up with an order of hashbrowns and one croissant, and then the food they gave me was completely cold. The croissant hadn't even been run through the microwave, and was literally room temperature cold. This is exactly why Burger King has become the garbage dump a fast food places, and I will never visit one again read more

This facility gave me the worst experience I have ever had in a Burger King. My family and I are on our way through missoula and needed some breakfast. The menu changed at 11 and we were here at 10:45, they didn't give us a lunch menu and did not let us order from the breakfast order. Very few workers are wearing masks. None of the indoor seating tables are wiped down, very disappointing. read more

I've, several times, gone here and been asked to pull forward to wait for my food. It's not any faster. The car behind me isn't able to leave until I do, anyhow, so why bother? What's more, when my receipt is not given to me I make the worker trot back in and get me one... this isn't very fast. read more

Burger King - Burgers Near Me - Missoula, Montana

Im from out of town. My husband Stopped for the night to grab something quick to eat after many long hours on the road. Hes a hot shot driver so He carries his trailer with him (loaded). Went thru the drive thru to see if he could order and pick up on foot at the window and was quickly shutdown. He was told " if you cant fit thru then we cannot help you". Its sad that even tho he explained his load couldn't fit And how couldnt just leave the load just anywhere and he understood the lobby was closed . How unprofessional to just turn someone away without saying im sorry instead of shutting someone down? Another cold sand which it is then. read more

Cold fries, though the person at the window kept warning to be careful about the hot fries I doubt they would have been any better if hot, Coca Cola tasted like syrup was out. Won't make that mistake again. read more

My boyfriend and I have started reviewing every place we go, because everyone nowdays are mean, rude or officious. Now we will blow you up on Yelp. Which brings me to yesterdays morning breakfast. We decided to try this Burger King because we were on this side of town. We should have used our blues clues seeing there was nobody in the drive through. Now we know why. First off, after we made the order and paid, we were told to drive around to the front door and wait for our food. Wait we did. We waited for ten minutes. Thank god we smoke weed, so we packed a bowl and chilled. The kid running the food was the only positive attribute to this Burger King in general. The kid had an amiable energy and vibe.....however, we did just pack a bowl. Kim Jong Un could have brought me my food and i would have said the sam thing. Although, my visceral sense tells me the kid was cool so I will go with that. Anyhow, we cruise over across town to a place we can kick it and eat and look at what happened......they forgot our hashbrowns. Both orders. We also ordered 3 frech toast sticks, which were barely cooked. I could have said the junior burritos were o.k, although my boyfriend and I had a little bit of a Motezumas Revenge, although Burger King was the culprit who made myboyfriend and I stuck in the bathroom all afternoon. This gets worse. I had my boyfriend call about our missing hashbrowns and to hook us up for the damages we did to Town Pumps bathroom hence our projectile diarrhea. She fake laughed at my request and told me I will get my 2 orders of hash taters and that is it. Damn you Burger King. Damn you to Hell in a handbasket you miscreants. You guys need to get your shit together like the other Burger King on reserve. They are consistent and fresh. The team all ahve good attitudes and will bend over backwords if they screw up, which is few and far between. I beg you public, read.....read my manifesto on this malfunctioning Burger King and take my advice. Do not go to this Burger King unless you want to fill your day up with 10 trips to the bathroom and a sore tush. Truth is told, again. read more

Absolutely deplorable. An embarrassing excuse for a Burger King. And it's not even the food's fault! I'm sick to death of walking in, having NO ONE at the counter (they're all in the back chatting or doing something not productive) and when we finally do get served they look like we interrupted their social time and they are incredibly rude and rushed. These are the laziest excuses for employees I have ever seen. And I work in fast food so this is just unacceptable. My fiance and I absolutely refuse to step foot into this restaurant. Which is a shame because we love the fries and chicken fries. Terrible location. Terrible employees. It should be noted we always have gone in the afternoon. The one time we went to this location in the early afternoon before a road trip we actually had good service. So morning crew, you saved the only integrity this location has to offer. You're literally the only reason I feel comfortable giving a single star rather than none (which sadly is not an option.) --- Unrelated to my review but the public SHOULD KNOW about this: Recently there was a story about a girl who's food got spit on AT THIS LOCATION because an employee had a beef with her. And as far as I know the owner isn't taking action. Don't piss off any of the employees on the afternoon/night crew or this might happen to you. They should be fired and put in jail for that stunt and the place should be closed down. read more

Seems like I always have to pull up and wait for my food . Either that or there is always someone pulled up waiting for theirs .. And what's the point of a trashcan at the drivethru if it's constantly full of trash . So full it's falling on the ground.. They at least are friendly most of the time though , their good attitudes get them three stars but work ethic seems a little lacking even for fast food! read more

Burger King - a sign for a fast food restaurant - Burgers Near Me - Missoula, Montana

Worst service ever!!!!!!!!! I ordered about 6 meals, when it wasn't busy I might add, and they screwed up two of the six orders. The lady that took our order had a bad attitude. If you dont like your job, dont work in customer service! Dont be rude to customers just because I had a big order. I will never be going to that Burger King ever again!!! read more

This location is constantly out of hand breaded chicken sandwiches, or sometimes just not even open. 9 times out of 10 I end up going to taco bell next door. read more

I thought things would improve and in turn?this is the review I gave for running out food which both this location and n.reserve do all the time?now both locations close overnight either because of the recent news and events for pandemic and not as many people coming to eat?or because of lack of getting people that know or can appreciate having a job to work?hardees has no problem being open around the clock and after all these years?burger king decides to only be open 6am to midnight with lobby closing at 8 pm inside?at least have the drive thru open until the bars let out?c"mon?monitor what you run out of and avoid it happening? read more

I wish I was joking but I found a cigarette butt in my fries that had been cooked in the deep frier. Please avoid this place, this is not my first bad experience here. read more

Wanted to grab something quick on the way out of Missoula so I dropped in and ordered a whopper jr. Despite there being no one in line, 4 total patrons in the store and of half dozen workers, it took 15 minutes to get my order read more

Poor service, order not ready upon arrival, condescending and rude staff. Particularly unhelpful considering the restaurant was not busy at the time. read more

Is this supposed to be real food? I hadn't been for awhile and won't be back for awhile again. Maybe never. Almost as bad as McDonalds, though slightly less awful than Wendy's. read more

Do not go to this location. I live around the corner from it and work across the street and every couple or months or so I convinced myself to try out this Burger King again and I regret it every time. Every time my food is either wrong or something is missing and I have to turn back. And today the dude working wasn't even courteous like "sorry about that have a good day". He literally said nothing. He looked at me, checked out another person, and then gave me my food without a word. Also when he took my card in the drive through he pulled his phone out for a full minute before swiping my card. That's a serious liability given that he got have easily taken a photo of my card info. Also, everyone I know who has been to this location has gotten food poisoning at least once. My coworkers and I have all shared stories of vomiting for at least an hour after eating here. Also, I've worked in fast food and I'm pretty sure these people let their food sit out too long. It's always dry or crusty around the edges like it's been sitting in a hot plate long past its due. Corporate needs to gut this place. One look inside and you can tell it's like a desperate purgatory for depressed service industry employees. read more

My sisters and i were very excited about getting burger king as a late night snack and we drove here from out of town. We get there and it is closed even though it says 24 hours on the door and on google. read more

Dirty dirty dirty. The lobby is always dirty. I have given them 3 tries, there was only 3 people in the lobby ALL tables are dirty . The food is barely tolerable (yes it's a cooperation I know they don't control the food) but unless you are getting a soda don't do it! read more

I came here for The Jalepeno bite things because I'm disgusting and it's the only thing I could think of to cure my "headache". I went through the drive through, unfortunately. *the lights!* only made the headache worse but I'm not complaining. I figured when the dude asked me what I wanted that I should probably just get some extra food so I don't end up coming back again in 30 minutes. When I asked for the jalepeno things, he informed me that they were out, which is perfectly fine. Whatever. He politely recommends the onion rings, which I didn't even know they had! I was like, "yeah totally, I'll take the onion rings". I just got that, some burger and some fries, with some super dank soda. Whoever says McDonalds has the best soda hasn't been here, obviously. Anyways, the dude was way too nice for how he looked... that's how I knew something was up. I sat there for about 4 minutes, but with my headache, it felt like an eternity. Finally, the dude slaps the window open and utters something I couldn't understand while he hands me the food. I reply, "thanks, you too" and peal outta there without checking the bag... and of course, I'm sure you know where this is going. I drive miles back to my house, where by that time, I wasn't even in the mood to eat my food. I lazily stumble into my living room and rip the bag open like a mess, which is when I was overcome with an overwhelming sense of despair. The onion rings... the replacement item of what I went there for... wAsNt eVeN iN tHe bAg. The rest of the food that I pad for made up for it though. But really? I mean sheesh, I paid for them and they weren't there. Like a whole dollar-something. Next time Ill just sprinkle my cash out the window and eat out of the dumpster. The food was good, though. Go here. You deserve it:) read more

I have never been to a more chaotic restaurant in my life. Not only did I have to wait 20 minutes to order, but my order was totally wrong and cold. But the thing that got me was the way the General Manager Suzanne was yelling and treating her employees. She treated them as if they could do no right. And , what GM goes around crying the whole time she is in the presence of customers. I ask to speak with her and she sent a Manager in training to talk with me. I will never go to this establishment again. I tried to call corporate and even they will not answer my complaint. Burger King on Broadway needs a new General manager. read more

If I could give it less stars I would. The whole order we got was wrong. Must have given us part of someone else's order and only part of ours. Have to assume the young people working there don't give a rat's a@@. We spent 35 dollars and not even the sodas were right. NEVER AGAIN! Friday afternoon around three sixth of February 2015. read more