The food & shakes are still delicious, tho they used the hard sprinkles I hate in the birthday cake shake and it wasn't that good tasting (alcoholic version). The others were great tho. My burger was a big overcooked, but still juicy. The service is still very good and I love the theme. We hadn't been in years. I'm so glad our friend suggested it. read more

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Really great concept with a huge variety of burgers and toppings. The service was very good The burgers were good, but not amazing Overall worth the trip read more

Burgatory - Robinson - Burgers Near Me - Pittsburgh, Pennsylvania

So full disclosure, I've never eaten at a Burgatory. I typically don't get a burger out but have had a gift card for forever and decided to use it. My youngest son and I ventured off to Burgatory. We arrived around 5:00 on a Thursday. It wasn't very busy and we were seated quickly. He had a Cookie Monster milkshake and I had an IC Light draft. He opted for the basic burger and I had a bacon burger. We split an order of fries and our burgers came with chips. I had asked for bbq sauce on my burger (which I think they forgot). Burger was very tasty and cooked as requested. Chips were good. I didn't care for the fries. Not the flavor I was expecting. My son enjoyed his milkshake and burger. Our server was attentive and friendly. Restaurant appeared clean. Two burgers, fries, and a milkshake was $42.00. I don't typically go out for burgers but I would return to Burgatory. It was a quality experience. read more

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Customizable burgers is always preferred for me when going to a burger joint, so I dig this place a lot. You have the option of ordering straight from the menu and have their specialty burgers or you can customize to your liking and they have plenty of options to choose from. Even American Wagyu! Also their in-house potato chips are pretty solid. I haven't had anything like that in a long time, so it was nice to get that along with my burger vs fries. Staff was very accommodating with our large group. Got one of the orders wrong unfortunately, but that happens with big parties. Stellar job still other than that one mistake. Food tasted great to be honest. A bit messy, but that's what you get for a custom burger. Plenty of TV's in the restaurant if you're looking to watch a sports game since it has that American sports bar kind of vibe. Superbowl was just about to start when we went in, so we got to watch that a bit. Go sports! I think the restaurant and food were pretty good. No real complaints for this place, so go check it out! read more

Burgatory - Robinson - Custom burger with in-house chips - Burgers Near Me - Pittsburgh, Pennsylvania

Don't pass up this place!!! Ordered that piggy peanut butter burger which was so juicy and just simply amazing. The burger's jelly wasn't overly sweet and neither was the candied bacon. It had the perfect flavors that complimented each other. If you're a fan of the runny ranch, you'll want a side of that for the fries. I'm normally partial to thicker homemade ranch, but it had great flavor and I'm soo glad I ordered it! read more

Burgatory - Robinson - Piggy Butter and Jelly Burger Sea Salt & Herb Fries - Burgers Near Me - Pittsburgh, Pennsylvania

The one thing I can say positive was our server was very good. The restaurant itself was pretty clean although the bathrooms could have used some attention. I ordered the lunch combo, a burger with chips. The chips were good. However, the burger I had was the worse burger I've ever eaten. It was a smash burger, which are normally tasty and juicy. The meat on the very large bun was so thin, dried out, it was almost inedible. I may as well have just had the large bun, no meat as the piece of meat was as thin as cardboard as had no taste. Very disappointed. I had heard good things about the food but that's is not what I experienced. It's pricey to eat here too. I'm sorry I didn't get a picture to show the lack of quality. read more

Great friendly service. Gluten free options (bun). Cool unique options. Definitely want to come back. Waygu burger 9/10 Cheddar, onions, sauces on side Fries 8.5/10 BBQ beans 6/10 Chocolate shack 9/10 Ranch 10/10 BBQ sauce 8/10 read more

The burgers are just so good! My burger cooked to medium just like I asked and so flavorful and juicy. I love the flavor of the fries too, they compliment perfectly. Their gluten free buns are wonderful, well textured and tasty. As someone who is lactose intolerant, also love the vegan milkshakes! read more

The service was good, and the food is usually good. I got whole grain mustard, and I did not think it would just be horseradish.

Salad was good, would have scored higher but man the burger was so dried out and hard. Pretty disappointing. It really appears they have cut the size of the burgers in half. read more

We came here on a recommendation from some of the locals. Let's just say, the food isn't fast, but what it lacks in speed it makes up for in quality and deliciousness!! The chocolate shake was awesome!! Leah provided great service! She was always readily available without standing there staring at us either. The place is pretty cool too, cool decor, good music and comfortable seating! read more

I stopped by Burgatory with a friend on a hot summer day to grab a milkshake. We went straight to the bar, and after looking over all the tempting options, I decided on the Nutella Crunch shake. It was rich and sweet, with distinct Nutella and Crunch bar flavors. I liked that they left small bits of chocolate in the shake, which added a nice texture. A pleasant surprise was the extra tin they gave us with the leftover shake that didn't fit in the glass. The amount in the tin was about half the size of the milkshake glass! Overall I definitely got more than I was expecting and will definitely go back to try the other milkshake flavors. read more

Burgatory - Robinson - Burgers Near Me - Pittsburgh, Pennsylvania

Amazing words can describe how happy I was thank you for taking care of us me and my boyfriend enjoyed our selfs and shout to our server he was really good! read more

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I've now gone here twice, and all I can say is... this place is awesome. Surprise! The kids meals come with a free ice cream float - it is now my kids #1 request for places to go for dinner. They also come with carrots & ranch. There are endless options for adult burgers... elk, bison, vegan cashew, wagyu, etc. with any topping you can imagine. You won't be disappointed. Go! read more

Burgatory - Robinson - Kids menu. - Burgers Near Me - Pittsburgh, Pennsylvania

Service very fast, good music. Good. Just good. Creamy delectable shakes My burger had the Cajun rub, and the dry aged wagyu. Juicy meat. Cheesy and very good bacon. read more

Burgatory - Robinson - Vanilla milkshake - Burgers Near Me - Pittsburgh, Pennsylvania

I've only ever had burgatory togo so I was excited to try it fresh. Location was busy but we luckily didn't have to wait. Our server was nice and efficient. I ordered the coffee spiked milkshake. So good but fair warning it's THICK! For my entree I'm a weirdo and got the nachos instead of a burger. They were delicious, I loved the sauce. It was super loud and the table set up is a little odd but we had a great time! read more

Burgatory - Robinson - Burgers Near Me - Pittsburgh, Pennsylvania

I love this location! The food is always right on. Their onion rings are to die for and the dipping sauces that come with them are legit. I love the piggy butter and jelly but wanted it with the smash burger, which they did with no hassle at all. The service is always impeccable from the greeters to the wait staff to the bartenders. It's one of my favorite restaurants in Robinson. read more

Visited the Burgatory location in Pittsburgh near Robinson Mall. It's located in strip mall by Walmart and few other food spots. Plenty free parking. Easy to find in the plaza. Let me say I really wanted a salad but when in Burgatory...a burger is a must. Our waiter was cool. She explained the whole menu and offered suggestions. We tried the Wicked Wings. So if you like slightly spicy wings with a dry rub with drizzle of honey then this is the wing for you. The heat sneaks up on you. They were really good wings. Cooked just right with right amount of crispness. So good that we got a 2nd order of the wings. Very good. I ordered the Rye Do Not Both. It's their take on an Old Fashioned but with Bulliet Rye and Bulliet Straight Bourbon. I must admit the drink was just okay. I was expecting it to be a bit stronger. I love my Whiskeys and even more my Bourbons being a KY girl born and raised. I would try something else. The sangria was a popular drink but I wanted something more. I completed the custom burger form. I could have went with a classic on the menu but opted not. I did the brioche bun, hormone free beef, white American cheese, dill pickles, romaine, and tomatoes with salt and herb fries and think naughty sauce on the side. He said the naughty sauce was like big Mac sauce. It was not. Tasted nothing like it. The burger was a little dry. They make the patty so thick I think that impacts how moist the burger turns out. The fries were really good. I would give them 3.5 if I could. Service was good. Decent price. Good wings. I think I would get my salad next go round. And let me say the fries were good cold later. Lol. I was too lazy to go downstairs to warm them up. read more

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I had a great meal and service at this Burgatory. I got the Tortilla Fried Chicken Sandwich which was so delicious and the Lemeiux Choco Chunk Shake. The chocolate in the shake was unreal and so delicious. I went to try the new Hitchhiker collab beer, Hellagood hazy IPA and it was just delightful. Hazy yet light enough for summer without sacrificing flavor. read more

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Food and milkshakes are simply outstanding! They have a few sandwiches that you can pick from the menu, but their thing is the pad and pencils in the middle of the table to create your own. The decore and theme is that of purgatory, so lots of references to sins and commandments around. It's well done and not too tacky or crude. Well done. Service is good but not awesome, though could be because I was there shortly after lunch rush time. My unsweetened tea refill came back as sweet tea, which isn't bad except we didn't see the waitress again until the food was finished -- gf took the tea and gave me her water (she also had a cider). I was just in town for a short while but recommended Burgatory straight away to someone I met who flew in and was looking for a place to eat. I'll call this place a solid win if you're in the. Pod for a burger. read more

The burgers are just huge and delicious, shakes are awesome, and everyone who works there is very professional and efficient.

I would highly recommend a reservations on the weekend! This place gets packed fast. Our server Ethan was fast and alert. He made sure we had water and was ready to check out. We each ordered a variety of food and milkshakes. The place gets loud so it would be an intimate date night place. I highly suggest getting a milkshake. A small is enough , although you do get the extra mix when you get the $8 but it's not much. So a small is enough! I would recommend BYOBurger. You get to add all your fixings. read more

Burgatory - Robinson - Birthday Cake Milkshake - Burgers Near Me - Pittsburgh, Pennsylvania

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We stopped on a busy Sunday... the food and service were fantastic!! Kennedy was an excellent server. She truly enhanced our dining experience!!! read more

We ordered the Phat Phattys veggie burger and another "create your own" with ground chicken patty burger. The burgers were cooked well and also kept ready as promised. However, our instructions were not followed correctly. We have clearly instructed to pack the chips separately and it was not. The chips were thrown in the same box where the burger was Ickes. We had specifically requested this to avoid the chips from getting soggy. The instructions were ignored. To top it all, when I went to pick up the order, I specifically asked if the chips were packed separately as instructed and they confirmed it was. This reconfirmation is not merely aggravating but very disappointing coming from a well know name like Burgatory. Service IS part of the order. Following instructions IS part of the order. My rating 2 stars is not for the food but for the service which is, at least as important as the food. Please see attached screenshot showing the instructions in print. Management needs to train the staff to follow instructions and emphasize on the importance of service to the staff. read more

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Ordered the triple b and, tho it came out a ordered, they only put jalapeños on half of the burger. Not beeping petty but a little attention to detail goes a long way read more

We have been here couple of times and definitely will be back. It has Nice atmosphere and warm and welcoming staff. High quality burger and delicious shake is what you get there. read more

Burgatory - Robinson - Beef burger - Burgers Near Me - Pittsburgh, Pennsylvania

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I came here to eat on Tuesday and Usually have a good experience. We sat on there covered outdoor patio which was nice since it was still warm. The waiter was great she took care of the table and made sure we got our food on time. Food wise the fries were unsalted weren't that good. I also got tomatoes on my burger when I did not order tomatoes and the appetizers fries we had did not come with bacon on them and the bacon was cold when it was brought to the table as a side. Usually don't have these issues when I eat at the one downtown. I'd come back just wish it was a better experience. read more

Stayed at a hotel near the airport, but needed dinner before our early flight the next morning. Found a perfect place for families and good food. We have our two young children, so we needed to make sure this place would be kid friendly. Definitely so! Kids menu is great, not just chicken tenders and Mac/cheese. I got myself a chicken sandwich, my husband got a burger, and my daughter got a hotdog. The food was amazing and came out quickly. All of the waitstaff was very friendly and very personable. We loved sitting in the enclosed patio to catch the planes going by and get some of the sun peaking behind the clouds. Couldn't leave without their famous milkshakes, so so yummy! read more

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Not big on chain restaurants (I know Pittsburgh chain) but had Constantine last night and he was a delight. We are on a strict diet so sugar is a no no. Constantine was great in helping us with spices and sauces to go on our no bun burger. Made our diet not so bad. read more

1st timer, Tuesday evening - service was timely, place was clean. Food was properly cooked and quite tasty. Note: while you can pay online you have to enter your card info, can't use Apple Pay or Google Pay. Otherwise awesome! read more

Best burger ever. Choices are amazing. Choose your bun (or not), cheese, protein and sit back and enjoy.

The host staff gave no greeting and led us to our table without saying one word. Wait staff was fine. Restaurant needed the floor swept and mopped, crumbs, dirt observed on floor in all areas. No silverware given. Burger was not served hot as expected and it was on the dry side on a cool dry bun. The French fries were lukewarm and not appetizing. Two burgers, one with a side of chips the other with a side of fries, one glass of water and one coke came to $44 before the tip. Food received not worth the price neither in presentation nor taste. Would not go back. read more

The food was hot and delicious. The waitress was fantastic. The bathroom was very clean.

Good tasting, quick friendly service. Shakes were bug and very tasty. It was a but noisy but busy so to be expected. read more

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excellent food excellent service wide variety to choose from the burgers were great as well as the chili and the salad. I look forward to returning. read more

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Decent burger place. Wait staff was super friendly and personable, but very slow. Most of the items tried were mediocre. Parking was easy and convenient. Close to my hotel so it was a quick and easy place to go. Would I recommend to a friend- possibly...but not positive. read more

Burgatory - Robinson - Burgers Near Me - Pittsburgh, Pennsylvania

Burgatory was one of my favorite restaurants when I lived in Pittsburgh! So naturally, when I flew into PIT to come for a visit, Burgatory was our first stop. We got there around 3:45-4 on a Monday, and there were maybe 5 other tables. It took more than 45 minutes for our food! We were a little annoyed, as staff were just gathering and chatting by the computers instead of attending to tables. Our server didn't even come to our table until we were finished eating to ask how things were. This was a little disappointing to us. My husband and I frequented the Cranberry and McCandless locations, and we never had this issue there! The food, however, is the reason for the stars! My oh my I love these burgers. They're cooked to perfection, with fresh toppings piled high. I always opt to build my own and get the same combo nearly every time (especially since we don't live in Pittsburgh anymore!): beef burger with brioche bun, Diablo dust(spicy and so good!), bbq, Mayo, cucumbers, and some sort of greens. It has never let me down! We also love that they started serving smaller shakes! The big ones are great, but I can literally make a meal out of just that. The quality and taste of the food will keep me coming back to Burgatory every time I am visiting the area! read more

Food is great! The interior is so funky and fun! And the boozy milkshakes are amazing!

Burgatory was jammed packed and full of life on a Friday in December. I was there with my husband and father in law, and we all loved our meals. I got a grilled chicken sandwich on a pretzel bun, my FAVORITE, and they both got wagyu burgers. Everything tasted great and the homemade chips really hit the spot. read more

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Decided to try out Burgatory based on a recommendation. Perhaps my expectations were set too high. I tried the elk custom burger and chocolate shake. I wasn't too fond of either. It appears they don't use real ice cream but the frozen kind that comes out of a machine? Not sure, but it was definitely on the lower half of shakes that I have had. The elk burger was pretty flavorless but that could be due to my choices made. And finally, I have never been at a place where they decide on their own that they will round up your bill and not even mention they did it. Imagine how much more $ they get by doing this. I just reduced the tip for my "missing" change. $26 for a burger and shake seems a bit extreme, especially when I didn't even enjoy it and only ate a small portion of it. And yes, the server knew I did not really like it. With such high reviews, I was very disappointed. read more

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