Buona beef is a staple in our ordering out rotation. Super delicious beef sandwiches, salads and PIZZA! There's more than that on the menu but those are my top 3. I feel like this place is similar to portillos, definitely with the taste and quality of beef. What buona doesn't do as well as portillos is burgers, hotdogs or fries. But let's go back to the pizza. If you order it on Thursdays, it's discounted! These are 9 inch pizzas with ample amounts of topping and a super fantastic crust. Definitely try it if you haven't! They have dine in, drive thru, and delivery options. And if the order isn't quite right, let them know. They have great customer service! We will continue to support our Buona beef!! read more

Buona - Pepperoni Hand rolled pizza - Sandwiches Near Me - Glen Ellyn, Illinois

Delicious meatball sandwich- generous portion and sauce was great. Roomy booths to sit in. The only bummer was the service was kind of slow- especially for 2pm on a Monday. The Chicago dog and Italian beef my family ordered looked great! read more

Buona - Meatball sub - Sandwiches Near Me - Glen Ellyn, Illinois

Horrible service despite online ordering. No acknowledgement of order for 10 minutes at window. Not a hi, thank you pull forward, just left to be ignored even after the app let me know my order was fulfilled at least 10 minutes prior. Honking horn in drive thru was barely effective. Supposedly the Manager, Nikki, was in charge. Pathetic example of a manager. No sincere apology. No acknowledgement of poor customer service. Refused order and insisted on cash refund. read more

Had a taste for a beef sandwich and saw the Buona Beef sign. We got the combo (born again) which means dipped in extra gravy. Fantastic service, delicious sandwiches. This Chicago tradition is worth the visit! read more

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Tried the new chicken Cesar sandwich... wow way better than the one from Panera.. also got cheese fries and was glad they got a new sauce that's more like Portillos cheese sauce vs generic nacho cheese sauce. Well done. Want to try the chkn parm sandwich next. read more

Buona - Chicken Caesar sandwich - Sandwiches Near Me - Glen Ellyn, Illinois

Every single time we order from this location they manage to screw up our order. Tonight it was a buffalo chicken sandwich with NO buffalo sauce. AND instead of minestrone soup once again they game us Chili! Not even close! read more

got chicken honey mustard salad Thursday 9/5 they should called a Black Sliced Olives Salad I did ask for no tomatoes but I should have said no black olives. I like black olives but not a pile full(see picture) plus why can't places selling green salads cut up the lettuce in bite size pieces but no you get large chucks then you cut it and 1/2 the salad ends up on the table which did it get wiped with a clean towel or a dirty towel??? at the table we also had a beef sandwich, a hamburger, 2 fries, med beverage and a milk shake all for $56. The price of going out is getting crazy... read more

Buona - salad with way to much sliced black olives... - Sandwiches Near Me - Glen Ellyn, Illinois

Open till 10:30 so that makes it a decent late night option that doesn't have a cartoon character mascot. Join their loyalty club for monthly specials and try something new. Best beef, burgers, chicken, salads but protein bowl is my favorite. The only item that I dislike is their sausage. Comfortable dining room. Food is cooked as ordered so drive through is slower than a microwave driven joint. read more

I love Buona! Buona has authentic Italian beef sandwiches, incredible fries, and great treats! From the moment that you walk in. To the minute that you walk out. Everyone is kind, helpful, and inviting. I've been here a few different times and everything is wonderful! From the quality of the food to the taste. It is perfect. They have lots of seating inside or outside. Or you can take it togo. Whatever, you decide to do, you'll enjoy it! I guarantee. read more

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We have always been die-hard fans of Buona's competition (The "P" named restaurant) and so we never tried Buona. Big mistake. We had a coupon of some sorts to Buona and so we decided to try it. The restaurant was modern and clean. The staff was very friendly. Most importantly, the food was delicious! I got their chopped salad and my husband had the ravioli. We liked the food so much that we returned the following week. read more

Buona - Very clean dining room. - Sandwiches Near Me - Glen Ellyn, Illinois

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Huge thanks to BIona Beef for making my kid's birthday party unforgettable! They even sent someone to set everything up -- talk about stress-free! The whole order was smooth, on time, and absolutely fantastic. Highly recommend! read more

Shoutout Buona and Buona Team nothing but love for the establishment and the folk, the chicken is always on point, shoutout southwest style also chicken parm. Additionally, the beef is tasty and always feels like a fair trade for my dollars(when I do deviate from my norm, which is that southwest chicken baybay). Service is polite and prompt, good ambiance, love those fluffy flower balls the size of my face that are out front, forgive me for bopping them all in my hands like a foot ball. PEACE. . read more

I went through the drive thru, ordered a chicken chopped salad, got home, opened salad, no chicken. The gentleman at window was great. Told me I had 2 accounts, which I did not know. So, he said, when I came in again, we could fix it. I'll come again. I've always had a good experience here, and mistakes are sometimes made. read more

Buona - Receipt - Sandwiches Near Me - Glen Ellyn, Illinois

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There was so much hoopla going on in the media about their new plant based imitation Italian Beef Sandwich the wife and I just had to try it. Much to my surprise it was very good. Both the meat and gravy are plant based. Both tasted authentic. The only give away really is the texture. It was softer and easier to chew than beef. They have a good product here! This location is relatively new and it is laid out very nicely and the service is good as well. Good place to eat! read more

Buona - a view from inside a car - Sandwiches Near Me - Glen Ellyn, Illinois

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The meal was delivered to our table fast and fresh. We appreciate the management and staff who always check in at our table to make sure satisfied. Join the rewards club for daytime and late night specials. read more

The sad fact is that a customer does not always have a great experience at some businesses. However, what the staff does to correct the problem is what makes a business a good business in my opinion. My visit to Buona in Glen Ellyn did not start that great but one of the managers Katelyn stepped in and made my experience beyond satisfying (I hope I am getting her name correct). I left feeling like I was taken care of and was 110% satisfied even though there was initially an issue. Great job Katelyn and Buona for knowing how to run a business and for understanding what good customer service is. Also in my opinion Buona has raised its game over the last few years exceeding most of its competition in food quality and customer service, Especially over Portillo's. Keep it up Katyelyn and Buona. read more

Buona - Way To Go Katelyn - Sandwiches Near Me - Glen Ellyn, Illinois

This is our second time visiting this location. The food was soooooo fresh! What a concept??! The fries were hot and crispy. They had a half off shake deal and it was delicious. The staff is friendly, the place is clean- even the bathroom is clean. Very impressed and appreciative the great service. read more

Waited way too long for our order, they had us pull forward even though no one else was really at the drive through, barely customers inside. Felt like they just had no sense of urgency. Had to go in and ask to get it, then when I asked she seemed embarrassed and immediately followed me out to bring the next car their food order. Because the food was sitting out on the counter getting cold. Just making us wait for no reason. Not sure if it's laziness or pure lack of care but that's not okay. There were a ton of employees inside. Pretty sure it was almost 20 minutes. Could've actually been out for dinner with that wait. read more

Well, after the mishap where I got an allergen in my food that I specifically asked if it was in there on the repeat time I go there I ordered a pizza and there was hair on it, called and talked to the manager. I believe his name was Jose said he would send me a coupon in my email And seemed very apologetic and embarrassed. I didn't get anything so I think I have to hang up my hat and say I'm done with this place. read more

I've always been a fan of Buono Beef. Since we can now eat at the restaurant (outdoors on patio) we decided to give it a try. We ordered beef sandwiches, pizza, hot dog and fries. The ordering process was very efficient. The clerk taking our order was very thorough. The food was delivered to us on the patio. A lovely shaded spot. We were set away from traffic. It's not fun eating when you are inhaling car fumes. Our meal was served hot and delicious. Plus with a smile! As always, everything was very tasty. Our server (same person who took our order) brought us water, pop refills, and extra napkins. It's a pleasure dining where the food and staff are excellent. read more

So I'm from Chicago in visiting from California and this is definitely a chain that creates consistently great Italian beefs! Order it hot and juicy or even 'baptized' for a double dip Making their perfectly amazing French bread melt in your mouth. They amply pack the Giardiniera, pronounced "jar-din-air-ah" (a combo of small pickled vegetables and olives in a very spicy oil) that will explode in flavor in your mouth. Or, for those wanting mild, I'm sure they can add bell peppers which is the gentle way for those that aren't spiceholics. You may or may not know that there are four major components to a solid Chicago Italian beef sandwich: the beef, au jus, Giardiniera and French bread and just saying, Buona checks off all boxes. read more

Buona - the original italian restaurant - Sandwiches Near Me - Glen Ellyn, Illinois

Haven't been to a Buona in many years, but when this location opened up near my parents', thought, why not give it a try? Restaurant is spacious with plenty of seating. As you enter, you are immediately in line towards the cashiers. Got our order in quick, got a number for our food to be brought out to us at a table of our choosing. For take-out orders, there's a designated area for it where they'll call your name when your order is ready. I had the regular beef with hot peppers, fries, and a chocolate shake. For those not familiar with Buona or Italian beef sandwiches, restaurants offer them with three levels of juice - regular, dry, wet (here they call it 'Baptized'). I go with regular. I also got hot giardinara peppers on mine. It's a 70 cents upcharge, which is a trend at Italian beef places these days. The sandwich came out hot and as I ordered it. Very solid Italian beef, half wrapped so the juices won't get all over your hands as you eat it. The fries are finger length and pretty thick. Crispy on the outside, fluffy on the inside. Milkshake was good, nothing different. Restaurant menu is vast. Burgers, salads, pizza, beer, wine, and various shakes are offered. Service here is very friendly! Plenty of staff, but I figure it's because of the place being new. We had two different employees check in on our table. Very polite and smiles all around. Be sure to check out their daily specials menu! Also happy hour specials! Definitely a huge improvement over my last Buona visit years ago. Definitely will be back to try their burgers and pizzas! read more

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Great fast food restaurant. Vegan/vegetarian options (plant based Italian beef tastes like the real thing) , fantastic salads (summer strawberry with grilled chicken). Beer and wine. High top tables to watch tv games. Dining tables away from high tops and booths. Great for everything you might need. read more

Buona is a great place to stop into for lunch (or dinner, presumably) either solo or with a group. They do everything right here and it never seems to be too crowded. Of course we have the beef sandwiches when we come here because, honestly, it's the best beef around. Portillo's is our usual go-to but this place is just better. Better flavor, spices, and options. Along with the sandwiches the fires are always severed hot and taste so fresh. Finally, the kids meal options are solid and any little ones will be happy. The dining room is kept very clean and there are plenty of table options to accommodate whatever size party you have. On top of that, the staff is friendly, courteous, and quick with the food! Pro Tip: they bring the food to your table and clean it up for you - such service! We're rapidly becoming regulars at Buona Beef and always cannot wait to come back. read more

Used to eat Buona all the time. They've gone down hill in a big way. The fries were flat out horrible! The entire order, not just one or two, was so dark you could mistake them for sweet potato fries. How do you not notice that when fulfilling the order??? Also, they changed their fries altogether months ago, and they aren't even good when you get them cooked properly. I bailed on Bouna for this and other reasons months ago, and I forgot about the decreased fry quality when I went today. They've never been the best beef around, just the convenient one and a decent sandwich. My mom used to like it and I was happy to meet her there. I was gradually getting turned off by their quality and haven't been there in months. I told my mom about my experience today, since she's been a fan since their first location in Berwyn, and she said she gave up on them too. I also ordered a beef hot and baptized. The amount of beef on the sandwich was about a third of what I'd consider reasonable quantity. This was another reason I stopped going before, and it hasn't improved. They have always had higher prices than other beef stands, and now you get even less for the premium price. read more

Love their food! Beef is excellent. Chicken Cesar salad is great . Pasta excellent as well.

We stopped in for lunch. No negatives on the service. The beef was good but I prefer Portillos. They do offer new twists on the Chicago classics but why change what is supposed to already be delicious. read more

This order based on Online Ordering and Pickup during COVID-19 crisis and restrictions. I ordered online, and was able to dial in my Wednesday burger and fries special for payment and pickup. Though I was not able to order my (newly able to get) senior drink, this was handled well at the store when I picked up the order. The orders for pickup are on a rack when ready (honor system), staff is nearby and extremely helpful, and everyone I saw was actually wearing PPE to protect us and our food. The burger was good, and recommend the fries to be well-done. Burger could have been warmer, but this could be due to the time from when it was made until I was able to enjoy it. Overall, a good, solid local Chicago restaurant chain, doing well in this changing business climate! read more

I'm here to review one thing, the Buona Beefless. It's fantastic. Utterly amazing. So good. If you're at all curious about the Beefless, go get one or have one delivered. I haven't ever been inside, but when I get food from the drive through, place looks clean and service is good. Again, the Beefless is fantastic. You should go get one, I recommend the hot giardinera. read more

Newer. Clean. Not crowded when I go. I like the ll pm closing on Friday and Saturday. Order at the counter, get a number sign, and they bring it to the table. They expect to bus the tables when you leave. Music is not so loud that it prevents conversation with your group. read more

Had the hankering for a double cheeseburger last night, so I placed an order through their app. Added bacon, jalapeños, pepperjack, and mustard. When I got home, those were the only things on the burger. They skipped the usual onions, tomatoes, lettuce, etc. (The app has an option to leave those off, but I had not checked any of those.) It was a sad burger. Fries were OK. Had the crunch of cold fries recooked. They botched my order the last time I used the app too, so I think I'm done there. Fool me once... read more

What did I just eat? A soggy sandwich without vegetables. Literally a pool full of water left in the basket. Good tasting beef, but on a soggy bun... :( read more

Luis or Louise I hope he gets the recognition but the company is lucky to have him I believe he is a shift leader and well deserved. Very polite if you guys needed someone to speak for the company definitely consider him. read more

They screwed up delivery and then accused me of ordering from wrong site. I placed the deer from their website so wtf

I'm not sure if this is an issue with this specific location or with all Buonas but I felt like the portions were small for the price. My Italian beef barely had enough meat in it at all. Fries were cold, dry, & flavorless. I just don't have any desire to come back when I could go to a Portillos or for a meal that I know won't fail to satisfy. Wish it were better experience :/ read more

Wow! We did not realize how many options they have on their menu! We stuck with the beef and Italian sausage and LOVED them. Fresh, hot and made just right. ** Try the peanut butter shake! Delicious! We appreciate the friendly service, the place is kept VERY clean. They have 1/2 price beer on Friday, we are coming back. Family friendly, portions are great and prices are reasonable. read more

Best beef around! So thankful you came to Glen Ellyn! Love the low carb options. Pizza Thursday is my favorite day! Burger Wednesday too! Nice new location. Plenty of seating. Great decor. Employees were very nice. Manager came by table to welcome us and thank us for coming. read more

Always fresh and tasty. Great place for lunch and very clean. Their new meatless beef sandwich is really good also. As an adult I always get their kids meal as it comes with a salad. Best deal in town and very filling. read more

Got a beef sandwich at the drive up today. When I got home and unwrapped it there was barely enough beef to cover the bread. I hope it was a new employee and not how they are doing their beef now. read more

This has nothing to do with Covid! This is about quality of their good. I used to eat here at least 3 times a week. I have not been back in months. Why??? They got totally cheap on their beef sandwiches where you could see the bread, so little beef on the sandwich. They changed the FRENCH FRIES awhile back and have not ordered them since. They are terrible, they have a very funny taste. Their prices are high for no quality. They have gone down hill since opening all their other locations. The Original Buona Beef in Berwyn is a thing of the past. read more