They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

In May 2024 we met with several home security companies because of substandard service from the…read morecurrent provider. We initially met with Erik Schaff who discussed with us a detailed plan for our home. He gave us a proposal which was reasonable and well thought out. Immediately after signing our contract he had his technician install the new components in one day and we had security without any lapse in security services. We have had one minor incident which was immediately addressed and fixed by Wesley Winget their technician. Based on our experience with Erik and Wesley, I can highly recommend JPG for any home security and consulting services which you might need. Richard Juel

Worked with Redline to update to a more modern security system. Reasonable price and installation…read moreby Billy was seamless and very professional. He showed up on time and programmed our new system very efficiently. Very happy with the service from Redline Alarm Company. Jeanne R.

I had issues with my alarm system. I called Redline because of the great reviews here on Yelp. This…read morewas a decision I did not regret. Tyler was professional, friendly and knew what he was doing. He came very fast. The price was reasonable. He gave me a quote on the phone and what I paid was what he quoted me. I would recommend Tyler from Redline without hesitation and will call them again if I need.

Customer Service is horrible. They also had an internal issue charging my card on file. They then…read moredecided they wanted to collect nearly 2 years worth of missed payments. Before I regretfully paid them they almost tried to extract more money from me to break a 3 year contract. I can not help but feel that this negligence ultimately trickles into their actual services. If I actually had a break in who knows what would have happened.

I would give them 0 stars if I could. I have been calling for over a month leaving messages they…read moreare impossible to get ahold of. Once they have you locked into a contract that's it you won't hear from them again! So frustrating! I would find a different alarm company if your looking. They don't value there existing customers. After leaving several voicemails and no call back what's the next step in getting answers ?

Very kind and very helpful! They took take if my old key door for me! Thank you A1 Locksmith for…read moreyour help!

Had a new key made for my Corolla, in and out under 10mins, they're awesome, fast and efficient…read more Support local!

Marcelo is amazing. He took his time to get the job done right and help troubleshoot an issue that…read moreI caused. Never felt rushed. I would 100% recommend him to friends and family.

Marcelo is a tech wizard. He setup my entire system-- equipment rack, speakers, TV installations,…read morereceivers, outdoor cameras, video doorbells, internet network & access points, and automation.

I could not be more impressed with Eagle Security Systems. I have a large home with a complicated…read morelayout and multiple entry points, which requires a complex security setup. Roy was incredibly knowledgeable and worked with us to devise a robust system that met our unique needs. He found creative ways to ensure our safety while also minimizing the budget. Our system works flawlessly, and we have total peace of mind thanks to Roy and your team. I give Eagle Security Systems my highest possible recommendation for anyone with security needs!

They only install wireless systems such as Google Nest. We had already had another quote from a…read moredifferent company who said they could use our existing Cat 5 and move us away from the current wireless cameras on the home to a wired system that would be integrated with our Starlink. They could also install a wired mesh system which would then help the wired cameras. We are a tad rural and have to use Starlink. It will take a day or so for the owner to do the work and it wasn't cheap but it was 100% doable. We will also have access from our betas through a mobile app. Eagle said they could do nothing for us without an internet company like Cox. The estimator honestly wanted to get out of there as soon as he could. I am sure they are a competent company but if you want a system that isn't Google or something similar, look elsewhere. They also said we had to pay some kind of monitoring fee which I did not want as we have an ADT alarm system we have to pay for .

Prompt, professional, competent, personable, accommodating. In todays service environment, I…read morealways feel blessed to find a keeper. Don Stabley is a blessing! I give him 15 STARS!

This Father and Son team are great and highly recommend them. They completely redid the mess…read moreanother installer did, cleaned it up and made it simpler to us. The precious installer added items I did not need..and had problems with . Don responds in a timely manner and is Very knowledgable you cant go wrong with him at all Gerry M

I had a very disappointing experience with Oculus and would not recommend their installation…read moreservices. The installer made numerous holes in my walls throughout my house, promising that the connections would be fully concealed and barely visible. Instead, he attempted to install everything using large 1-inch gray conduit running along the face of my drywall, all the way down my hallway. These conduits didn't sit flush against the wall and were clearly visible in every area of my home--exactly what I said I did not want. When I expressed how unacceptable this looked, he decided to remove everything but left all the damage behind--holes in the walls, exposed areas, and a mess throughout the house. To make matters worse, there was a week-long delay between when he first made all the holes and when he came back to finish the job, only to leave it unfinished. I was very clear from the beginning that I didn't want anything that looked tacky and would rather not install it at all if it couldn't be properly concealed. Unfortunately, that's exactly what I ended up with--unfinished work, damage to my home, and a lot of frustration.

Do not recommend. I scheduled a meeting to get a quote from…read moreSam. He agreed to the date and time then refused to show up because I didn't call him on the phone 20 minutes before the scheduled time. The other companies I scheduled with had no problem. It's 2026. People don't want to play phone tag with service providers. Sam is welcome to run his business however he sees fit, but I will not be doing business with him. Another 1 star review to his portfolio.

If it wasn't for Jim Godfrey and AZ alarm, I would be homeless…read more To make a long story short, my dog started a fire in my kitchen when I was at the airport, The monitored smoke detector that Jim suggested saved everything, FYI , the best customer service!! Thank you!!!

I requested cameras & a new alarm system. They were able to use my existing window & door sensors…read more... (ring products) . The tech was exceptional!!!!! New motion sensors & window breaks sensors. My entire home was covered in surveillance in an hour. The system hooks into Brinks security... just like most other alarm companies. I had issues with my code ( I forgot it) so I called Eric ( sales) and he immediately had a tech call me and verify my info and was able to work out my issues . My son set off the alarm twice by accident... police were at my door in mins. & verified my identity. The second time my relatives set off my alarm accidentally... I got a call from brinks and identified myself via code words etc. This company is no joke folks. Brilliant service. Affordable... Spot on customer service. Don't call Brinks just call this company... Brinks will charge you to come to your home... This company can assist you from the phone or on site and there's no charge. 10 Stars! Eric , sales was great! Our tech outstanding!!!

I contacted this company March 25, 2025 for a quote via their email address listed on their…read morewebsite, still no response after 3 weeks. On a side note, I contacted 2 other companies for the same quote also with no response after 3 weeks.

Adam, Dustin & Josh were fantastic - knowledgeable, accessible & responsive. Installation went…read morewell. Very happy we chose Planet Geek!