KNOX HOME SECURITY - An Extremely Welcome Wake-up Call…read more For more than twenty years, we faithfully paid our monthly fees to "Brand X" security. I won't mention the name, but I believe it is the largest in the nation. Service levels steadily declined, but they made up for it by steadily increasing their prices. After reaching the breaking point, I looked for alternatives. I found Knox Security headquartered in Scottsdale, but with nationwide connections. Here's what I learned. The hardware is better by far than that of "Brand X". The service is vastly superior to that of "Brand X". I actually dealt with human beings who were responsive, professional, and friendly. Best of all, I now pay less than half per month as I did with "Brand X". Had I made the move two years earlier, I'd have an additional thousand dollars in my pocket. I should have made "Brand X" into "Brand Ex" long ago. I've now had Knox on board for a month. It works great. It's easy to use. It looks great. And my monthly cost is less than half what it was.

recently relocated to Anthem from LA and was referred to John by my tenant. I was very pleased with…read morethe service. He was very responsive , easy to talk to and came to the house and evaluated my current system. I was impressed that he didn't try to upsell me a new system and work with my existing system. he simply upgraded it current service network also includes monthly monitoring, at a very fair price . I would highly recommend working with John compared with some of the other larger services that are out there.

I requested a Home Camera Security System installation. I…read moredid NOT want an Internet Security System, but that is what I got. I believe AZ CCTV hired an Independent Installer because I am out of the area they generally service. Although I already had cameras, the installer, who by the way did a very good job with the wiring, talked me into buying the cameras HE feels are best, so I sent the cameras back that I had already purchased. I bought the camera set, 2 (16 total) of them, and when they arrived he came back and installed. There was a problem right after the installation with the cameras so the installer back one time. Since then I have had problems and questions. I called AZ CCTV and was told because I did NOT buy the cameras from them they could not help me. By the way it has been maybe 3 months since I had the cameras installed. I wanted to be sure I had cameras on my premises, outside and inside before going on vacation. I have 16 cameras, 2 sets of 8. When I arrived home from my vacation, just as I was afraid, my home had been vandalized, the top monitor was black with some error message toward the top. The bottom monitor had a few pictures, but not all. Each monitor is supposed to have 8 pictures. When I played back the recordings, there were many screens that were completely black, (imagine THAT!) so they were NO HELP. I spent a lot of money for the installation, cameras & monitors. I feel like I just flushed a LOT OF MONEY down the toilet. I tried to call & text the fellow who did the installation to help me restore the monitors, but naturally, he never returned my calls. IF I was going to purchase different cameras, I wish It had been made clear about AZ CCTV ONLY helping with any problems IF I bought THEIR Cameras. I wish the installer, if he was going to talk me into different cameras, had suggested I buy cameras from AZ CCTV so I would have help, if needed. Tech Support etc. Because this system uses the Internet it doesn't work for my home. The Robbers, who are very slick, use something like an Internet Jammer, so the 16 cameras and 2 "Brain" black boxes and monitors are NOTHING to them, just a slight inconvenience. THIS is why I wanted NOT an Internet based system. Change my locks you are probably thinking? I had them rekeyed twice in June. About $800, each time. Nothing keeps them out. Locks do NOT seem to be a problem. They know when I am not home, they have come in many times and are stealing me blind! I have called the police several times, but not every time because all they do is take a report. I even thought to put a camera in a place with a clear view of my BIG Westchester GUN & Rifle safe, that camera along with most of the other cameras had been disabled. The time before last they managed to open THE SAFE! And cleaned me out of all of my exquisite jewelry, guns, and important papers and so much more! Things I spent a lifetime acquiring. Very Sentimental and some things very valuable. I called the police, and even waited until the police were here to open the safe...I had a feeling it also had been robbed, and it had. Again, the police took a report. The police were here yesterday to take a report. They strongly suggested I get the alarm going, to call the alarm company to have the repair done. I had to laugh. I told them I had called and texted and e-mailed so many times since the very beginning of June, if not before. All I have ever gotten is empty promises. They even had the nerve to e-mail a bill to me! I told them if and when my alarm is working I will pay. The last 3 months I paid for the alarm, even though it has NOT been working! Now that almost everything of value, sentimental and monetary has been taken, I feel I still cannot leave my home. I should have started staying home to guard it months ago! And by the way, I have an alarm system, it IS cellular based, I have called and texted the company I am with to ask for a simple repair since towards the end of MAY. I tried to repair it myself but I think it needs a new contact. I wish I knew where to buy one or could find another Alarm company that services my area. The couple who own the Alarm business live less than 4 miles away! For a little while I could set it on BY-Pass, but that has not been working, so I have NOT been able to set the alarm for a long time. In calling the camera manufacturer they told me they could help me do a Factory reset, I feel STUCK because although I mentioned up front I did NOT want an Internet System, that is what I ended up with. I should have made sure that was on the paperwork before the installer showed up. He may NOT have been made aware. I would have changed Alarm companies long ago but I cannot find one that services my area, I am new to this small town. Only 2 others that I have had previously over the years, and the experiences were SO HORRIBLE that I would NEVER USE THEM AGAIN. Sorry this is SO LONG!

Joe from AZ CCTV responded promptly to my request for assistance. I found Joe to be honest and…read morereliable, and would highly recommend Joe/AZ CCTV & Security!

Quick, professional, friendly and willing to answer my questions well after the install.read more

A customer for 27 years, had a break in that damaged the alarm system. Called their emergency…read morenumber all day, no answer... now have no security. Anyone can provide security...the test is how they respond to emergency=No Response

I have never been so impressed with a company as I am with ICU Security! I called on a Monday…read moreexplaining I thought I needed a customer service call for my alarm system. I spoke with the owner Dave who asked me some clarifying questions about my issues. It was determined that I needed $100 worth of batteries to be changed. I told him that was okay I would just disconnect my system and proceeded to ask if he could help walk me through it. Dave kindly asked me why I would not have a security system (reminding me I had told him I did have a 12 yr old daughter who is at times alone). He immediately jumped in and said actually he would pay for the battery replacement and not charge me. He was so passionate about the peace of mind behind having our system operable! Not only that Dave made sure one of his team members changed all of our batteries on the very same day of my call. Unbelievable customer service! When I told my daughter the story that evening she was so touched that somebody cared so much about HER safety. She called her grandparents and told them the story! I can't say enough about how one act of kindness spread to so many people. I will be telling everybody I know about ICU Security, the company who is truly passionate about making our homes safe for our families. Thank you so much Dave and ICU for your top notch service and care!

David, the owner, was great in walking me through exactly what our business does and does not need…read more He was extremely transparent with his pricing and helpful talking me through the in's and out's of security systems and alarms since this is far from my wheelhouse. The installation was seamless as well. Troy, the technician who installed everything, had to work around many other contractors who were here at the same time, but he was a real professional and got the job done with no issues. I'm really confident we went with the right company!

Colby from Top View Security helped us in a time of need. Smart, patient and he is the best…read more We'll be clients with Top View Security for life!

We had Top View put an alarm in our business office. They were quick and professional, and put…read morecameras in that allowed us to check in our office whenever we wanted from our cell phones. When I tripped the alarm, and forgot my password, they were able to help me out in time so we didn't have to have the police dispatched. So we had Top View put an alarm in our home too. I'd definitely recommend Top View for all your security/surveillance needs.

Max was awesome. Had some Ethernet run in my home. He was very affordable and knowledgeable. Did a…read morefantastic job and was a pleasure to talk to. Will be using again if I ever need any home networking/equipment. Highly recommend for anyone looking for this type of work.

Pecunia Escrow did a great job handling the networking work at our office. Max was excellent to…read moredeal with from start to finish; Found them to be professional, responsive, and very easy to communicate with. They came in and handled multiple data drops, helped set up our network, connected our printers, and organized the server/rack room so everything was clean and properly set up. The work was done neatly, and they took the time to make sure everything was working the way it should before they left. It's hard to find companies that are this professional and detail-oriented. I would definitely recommend Pecunia Escrow to anyone needing networking, camera, cabling, or office IT setup work. Looking forward to our next project together!

I did some extensive research (including having the big dogs like ADT out) and compared reviews /…read morequality of equipment / pricing and level of comfort on who I would like to use as my security experts. I have a technology background and from the very start I could tell Jared understood my needs and suggested the route I should go and what equipment I might need. I told him I wanted 6 hard wired cameras / 2 security panels / 2 smart thermostats / a smoke detector tied into their system and my 2 smart locks linked as well. He actually talked me out of one panel which saved me a bunch of money and am super happy as I use the app most of the time bs the actual panel. They came and finished the install in one day as promised and now I can monitor front / sides and the back of the house, open the front and the garage door remotely, turn the heat or A/C on and off, be notified of a fire and actually asked about a carbon monoxide detector while install guy was here and that is now also installed. All the doors and windows had sensors and they tested them all including the shatter glass sensors I had. They will also be doing the monitoring with no contract - I am super happy with the pricing and level of service I received. Don't hesitate to use them for your future needs.

After speaking to a number of security companies, I selected Harmony Security. Jared was just…read moreawesome. Left no stone unturned with my many questions. Installation went very smoothly. Very professional and knowledgeable installer. I would give this company 10 stars if I could.

Great company to do business with. We had one bad camera and 3 new cameras installed. They were…read morevery professional and installed our new cameras in one day. Came out completed the work and everything has been working since. They also helped us set them up on an app so we can view them live 24/7. I highly recommend doing business with STG. They will solve all your security needs. One stop shop. We will definitely call Phil again for any security needs that arise. Thanks again and great job.

We contacted Standard Technology Group, and a few other security companies in the valley to get a…read morecouple quotes to compare. STG definitely offered the most competitive price and delivered really personalized service. We already had a camera system in place, just needed to add a couple more. This didn't turn out to be the problem I thought it might be. They worked with our budget and used many of the materials we already had. Overall, our experience was professional yet personalized, quick and affordable.