Marcelo is amazing. He took his time to get the job done right and help troubleshoot an issue that…read moreI caused. Never felt rushed. I would 100% recommend him to friends and family.

Marcelo is a tech wizard. He setup my entire system-- equipment rack, speakers, TV installations,…read morereceivers, outdoor cameras, video doorbells, internet network & access points, and automation.

They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

In May 2024 we met with several home security companies because of substandard service from the…read morecurrent provider. We initially met with Erik Schaff who discussed with us a detailed plan for our home. He gave us a proposal which was reasonable and well thought out. Immediately after signing our contract he had his technician install the new components in one day and we had security without any lapse in security services. We have had one minor incident which was immediately addressed and fixed by Wesley Winget their technician. Based on our experience with Erik and Wesley, I can highly recommend JPG for any home security and consulting services which you might need. Richard Juel

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

KNOX HOME SECURITY - An Extremely Welcome Wake-up Call…read more For more than twenty years, we faithfully paid our monthly fees to "Brand X" security. I won't mention the name, but I believe it is the largest in the nation. Service levels steadily declined, but they made up for it by steadily increasing their prices. After reaching the breaking point, I looked for alternatives. I found Knox Security headquartered in Scottsdale, but with nationwide connections. Here's what I learned. The hardware is better by far than that of "Brand X". The service is vastly superior to that of "Brand X". I actually dealt with human beings who were responsive, professional, and friendly. Best of all, I now pay less than half per month as I did with "Brand X". Had I made the move two years earlier, I'd have an additional thousand dollars in my pocket. I should have made "Brand X" into "Brand Ex" long ago. I've now had Knox on board for a month. It works great. It's easy to use. It looks great. And my monthly cost is less than half what it was.

recently relocated to Anthem from LA and was referred to John by my tenant. I was very pleased with…read morethe service. He was very responsive , easy to talk to and came to the house and evaluated my current system. I was impressed that he didn't try to upsell me a new system and work with my existing system. he simply upgraded it current service network also includes monthly monitoring, at a very fair price . I would highly recommend working with John compared with some of the other larger services that are out there.

If it wasn't for Jim Godfrey and AZ alarm, I would be homeless…read more To make a long story short, my dog started a fire in my kitchen when I was at the airport, The monitored smoke detector that Jim suggested saved everything, FYI , the best customer service!! Thank you!!!

I requested cameras & a new alarm system. They were able to use my existing window & door sensors…read more... (ring products) . The tech was exceptional!!!!! New motion sensors & window breaks sensors. My entire home was covered in surveillance in an hour. The system hooks into Brinks security... just like most other alarm companies. I had issues with my code ( I forgot it) so I called Eric ( sales) and he immediately had a tech call me and verify my info and was able to work out my issues . My son set off the alarm twice by accident... police were at my door in mins. & verified my identity. The second time my relatives set off my alarm accidentally... I got a call from brinks and identified myself via code words etc. This company is no joke folks. Brilliant service. Affordable... Spot on customer service. Don't call Brinks just call this company... Brinks will charge you to come to your home... This company can assist you from the phone or on site and there's no charge. 10 Stars! Eric , sales was great! Our tech outstanding!!!

I could not be more impressed with Eagle Security Systems. I have a large home with a complicated…read morelayout and multiple entry points, which requires a complex security setup. Roy was incredibly knowledgeable and worked with us to devise a robust system that met our unique needs. He found creative ways to ensure our safety while also minimizing the budget. Our system works flawlessly, and we have total peace of mind thanks to Roy and your team. I give Eagle Security Systems my highest possible recommendation for anyone with security needs!

They only install wireless systems such as Google Nest. We had already had another quote from a…read moredifferent company who said they could use our existing Cat 5 and move us away from the current wireless cameras on the home to a wired system that would be integrated with our Starlink. They could also install a wired mesh system which would then help the wired cameras. We are a tad rural and have to use Starlink. It will take a day or so for the owner to do the work and it wasn't cheap but it was 100% doable. We will also have access from our betas through a mobile app. Eagle said they could do nothing for us without an internet company like Cox. The estimator honestly wanted to get out of there as soon as he could. I am sure they are a competent company but if you want a system that isn't Google or something similar, look elsewhere. They also said we had to pay some kind of monitoring fee which I did not want as we have an ADT alarm system we have to pay for .

Mercury scheduled same day service and expertly fixed the problem. Thank you Brian! Kindly did not…read morecharge for the part or labor. I would not go anywhere else!!

This is crazy, but I was getting locked out on my patio when I shut the sliding door. Jamaal came,…read moresaw, conquered!!! He had a brilliant and permanent solution. Returned w/ in days with the part and problem solved. Super pleasant guy on top of that! Keeping his number!

Phase 1 is very professional and responsive. We've had consistently good experiences with their…read moreinstallation and repair services and technicians. We highly recommend them.

I had a very small, yet important project that was near and dear to us. I was nervous about being…read moreable to find a company willing to take on something that wasn't going to generate a huge amount of revenue. Fortunately, Judith and the folks at the Phase 1 team were extremely helpful, going above and beyond to find a solution that met our needs. Could not be happier with the folks at Phase 1 Electronics!

We just canceled our service as it was impossible to have someone come out and troubleshoot when we…read morehad issues. When I called to cancel they noted the owner Lucas had to send over the form himself. I called today and spoke to Sara to get a timeline on the form and share their network is still trying to connect and sending us notifications. She seemed to get upset and note it was just her and Lucas running the company and there is nothing she could do it. I told her I understand but she started to blame the new company we went with and said they needed to take care of it. She seemed very confused and ended up hanging up on me because I asked her not to call me sweetheart. After hanging up she called back 10 min later and gave me a new name of Brandy and when I questioned if she was Sarah or brandy she said she had two names. Never acknowledged that she hung up and just noted she sent a note to IT and kept calling me honey and sweetheart. Just really bizarre behavior. The cameras - At first they were great, but then started to lag greatly. (We did upgrade the WiFi and all that) the doorbell was hit or miss sometimes it would record and other times it wouldn't and then eventually stoped working. When we would call to have someone come out they said someone would get back to us but they never would. The monthly price is low at 29.99 which is a big sell but you get what you pay for. We have our security system with Vivant and decided to switch our cameras with them and it ended up being the same monthly price but a company that has great customer service and responsive.

When one of my sensors failed over the weekend Properguard was able to get my system s on track and…read moresensor replaced.

Worked with Redline to update to a more modern security system. Reasonable price and installation…read moreby Billy was seamless and very professional. He showed up on time and programmed our new system very efficiently. Very happy with the service from Redline Alarm Company. Jeanne R.

I had issues with my alarm system. I called Redline because of the great reviews here on Yelp. This…read morewas a decision I did not regret. Tyler was professional, friendly and knew what he was doing. He came very fast. The price was reasonable. He gave me a quote on the phone and what I paid was what he quoted me. I would recommend Tyler from Redline without hesitation and will call them again if I need.