Requested doorbell repair, they don't do standard doorbell repair. Strange for an alarm company but they did reply quickly. Changed to 5 stars based on business responses & attention to detail, so I do recommend them for what work they fu read more

If it wasn't for Jim Godfrey and AZ alarm, I would be homeless. To make a long story short, my dog started a fire in my kitchen when I was at the airport, The monitored smoke detector that Jim suggested saved everything, FYI , the best customer service!! Thank you!!! read more

I requested cameras & a new alarm system. They were able to use my existing window & door sensors ... (ring products) . The tech was exceptional!!!!! New motion sensors & window breaks sensors. My entire home was covered in surveillance in an hour. The system hooks into Brinks security... just like most other alarm companies. I had issues with my code ( I forgot it) so I called Eric ( sales) and he immediately had a tech call me and verify my info and was able to work out my issues . My son set off the alarm twice by accident... police were at my door in mins. & verified my identity. The second time my relatives set off my alarm accidentally... I got a call from brinks and identified myself via code words etc. This company is no joke folks. Brilliant service. Affordable... Spot on customer service. Don't call Brinks just call this company... Brinks will charge you to come to your home... This company can assist you from the phone or on site and there's no charge. 10 Stars! Eric , sales was great! Our tech outstanding!!! read more

Quick to respond to my initial inquiry and the entire company and all people involved were top notch. Effective, courteous and good products and support. read more

I am a property manager for a residence in North Scottsdale. We hired AZ Alarm Co back in 2023 for installation of a security system in their home. We have been highly satisfied with the service we have received. Any questions or inquiries are promptly addressed by Vince and his Technician Wesley is wonderful. Highly recommend this company for their level of customer service and value of the product they install. read more

I don't know how I missed leaving a review for this company. I found this company on Yelp. Being a Yelp Elite, I do take the reviews very seriously when purchasing products and/or etc. because it goes to show the character I am wanting to associate myself with. It's been a year and half from today that I had Ron sitting in my living room and going over all of the options in what I was looking for with a home security. Granted, we are not home buyers of our house but, I don't care - nowadays with crime, drugs, homeless and etc on the rise, you never know and I want to be able to sleep at night knowing we are protected in some ways, I want to feel that the signs outside of my house will let people know that "Yes, our house is alarmed!" It's that sense of peace. It has been an enjoyable experience working with AZ Alarm and Moni Securities and now the new company Brinks. I haven't had one problem with any of the technician/sales/or even the security companies themselves. Technicians came a few days after I signed the contract to install the security alarm in our house and they were super quick, gave us a brief tutorial on the system, monthly payments are so reasonable - I'm just amazed at the reasonable price! I really enjoy the notification when we are out of town and my daughter decides to throw a house party not realizing I can see everything that is taken place and come back to my clean - pinesol/Clorox smell and diffuser going in my house asking her "Ohh, how was your week or weekend?" lol - I guess I have stupid written all over my forehead sometimes, these kids! So that is a huge plus for young adults that are still children..hahaha I also enjoy the efficiency of how quickly the security alarm company responds to our alarm being set off - Usually, it's us forgetting to shut it off or not properly locking the door and the alarm goes on. They immediately call to check up on us and go through the whole procedure to making sure we are safe and are okay. I am very glad for yelp reviews and making the decision of supporting a local company (I love supporting local grown companies) versus the corporate chain. I am very glad with my decision that I made and I look forward for a long lasting relationship while I am here in Arizona. You guys are da BOMB \m/ Chhheeeehooooooooooo! read more

Jim and his team were a pleasure to work with! Jim was prompt, professional, courteous and patient in, 1. setting up our appointment, 2. explaining their security system and thoroughly giving us our security options 3. being completely transparent and up-front about pricing and costs, 4. was able to accommodate us with a ASAP installation appt to set up our security/monitoring system. I would highly recommend Jim and his team! I also called and texted him before and during install and he was prompt and efficient in returning all texts/calls immediately and addressing any questions I had. Installation and functionality of security system was top-notch! That kind of service is def 5+ stars! read more

Excellent service. Very responsive. Knowledgeable and punctual. Super nice guys! Thank you.

The technicians that handled the installation were efficient, clean, and very friendly. They showed us the entire system before they left and made sure we were comfortable with everything before they left. We even received a call from them a couple of days later to confirm everything was working as desired and ask if we had any questions. We understand that a business can't please everyone, but we had great follow through and highly recommended! read more

So many 5 star reviews here, it makes you wonder if they are all legit...I'd bet they are based on my experience! Had AZ Alarm Company replace my old alarm at my OFFICE, one of their employees came out, was knowledgeable and no nonsense....didn't get a big sales pitch to add this and that, only what was needed to secure all points of entry. A couple months later my wife scheduled a consult with a different company to replace our HOME alarm, guy was nice enough but took WAY to long to go through everything and price seemed high. So I scheduled an appointment with AZ Alarm. Jim was on time, said he would be here at 10:30, and he was(no 4 hour window). He was in and out in less than an hour and literally $1,000+ cheaper (no charge for panel, used my existing equipment, added a motion detector, didn't suggest things that don't provide value). Jim provided some of the best service I've had in a while. It wasn't just about his product, he provided security advice that had nothing to do with the alarm. Choosing this company was a no brainer. Thank you Jim! It's probably worth noting that I'm not easily impressed, and I don't go around giving positive reviews without justification. read more

Met with Jim Godfrey to review our home alarm system. He made several suggestions. The next day his installer Dave arrived on time, spent two hours as he said he would and in the end, we have an easier to use monitoring system for our AZ home. Best of all a monthly savings of 34% over our charges with ADT. WE highly recommentd JPG security consulting/ AZ Alarm Company!! read more

We have been with AZ Alarm Company for many years now. There service and response have always been above expected. They recently upgraded our equipment and added a video doorbell camera which we absolutely love. Professional equipment that is very easy to use. A++++ company. read more

I cannot say enough good things about these guys. We are first time home owners and know very little about home security. Eric came to our house to assess our needs. He was very professional and thorough. There were no installation costs and no hidden fees - the price that was quoted is the price we are paying. Wesley was our installer. He did a very professional job. He walked us through all our sensors, zones, and explained how things worked. Being very new to this, I had to call Eric and Vince several times, but always received nothing less than the most timely and professional response (thank you for your patience!). We were able to use some of the equipment that was left over from prior owners and none of the guys tried to upsell us or try to trick into buying something we did not need. Dealing with this guys gave me a sense of comfort that we had made the right choice with making sure our home is safe. read more

My house was wired for a new alarm system but one was never installed. AZ alarm company came out give me an estimate completed the install quickly and we're very clean while they did the install. Very happy with the results and if I have any questions I just call the AZ alarm company team and they respond quickly. I am very happy with the system and it is very easy to use. read more

I've been with this company for a year and I am very satisfied with their service and their reasonable prices. The system itself had been reliable and I love being able to access it through my mobile device. Great company! read more

I was the top trouble shooter for Verizon in lower my trade center stock exchange and large business. I only give 100% satisfaction and customer serve for 32 yrs. I don't believe in anything but a perfect job. If you choose anyone other than AZ ALARM COMPANY, you might as well invite the criminals in and set a place for breakfast lunch and dinner. There is no better security company in the star of ARIZONA or NEW YORK!! JIM the lead sales person treats others like he treats himself. Best quality and best prices in the state. If you even dial for a 2nd opinion, dial your physiatrist inside. You have to be crazy not to use them, yes I'm serious. The technicians Vince and Wesley you can go on vacation and leave them in your home. That I've never said about any technician. You want the best people the best quality equipment the best quality installation and know how the best damn price in NEW YORK OR ARIZONA you are blessed to have this company available to protect you better than any other company and price it fantastically reasonable. Please don't screw up and hire anyone else. Don't be a dumb dumb, O.K? WOW THESE GUYS WERE SENT FROM THE ANGELS IN HEAVEN. I am on disability with not much money for anything. With ARIZONA ALARM CONPANY I CAN NOW AFFORD THE NEWEST EQUOMENT AND MONITORING WHERE ANY OTHER COMPANY IN AZ I WOULNT BE ABLE TO BUY IT! Thankyou JIM. VINCE , WESLEY, the BEST OF THE BEST. The only thing you will be sorry about is you should have hired ARIZONA ALARM COMPANY / JPG SECURITY! DONT BE SORRY!, I told you so read more

This is a complete 180 turn from our previous alarm service! Nick called, arrived on time, and came fully informed about the job and ready to start. Our house has some quirks which he quickly conquered and we were soon ready with an enhanced security and fire alarm system. I could not be more pleased from the listing on Angie's List to the final call setting up persons to notify. Their advertising is 100% accurate and pricing is very fair. Ron surveyed our job and Nick completed it. Both are professional, responsive, and delightful to work with. I heartily recommend AZ Alarm Company. read more

I've had Az Alarm for over a year now. Initially, there were some issues that I encountered thus forcing me to contact the company several times. One of the owners gave me a call shortly after my complaint call. He was a little annoyed when I first started to explain my issue to him. After bringing to his attention that I was not happy as a customer, he went ahead and offered a discount, fixed my issues and his attitude. Overall, I have not had a problem with the system. I think it's only human to have bad days and it talks highly of the business when they are willing to accept a mistake and provide the customer with the solution they need. In the end, I'm a happy customer. read more

When our technician Wesley came out to setup our new unit, he was professional and thorough. After the initial setup he made sure that both my wife and I were comfortable and understood the functions of the unit as well as the app. I appreciated his willingness to do this and go above to make sure our house was protected! read more

I had AZ Alarm come out to my house after we moved in to update the system that was already here. We had a couple new touchscreen keypads installed, also added home automation features so I can adjust the temperature, lock and unlock the front door and turn on and off lights while we travel. The installer spent time with us showing how to use the new system. Nicely done thank you. read more

I have worked with this company for over 5 years. They installed my system in my house with no issues and provided great training. When I sold my house I didn't want to leave the alarm behind so I took it with me and again AZ Alarm came out and installed it in my new home. All the programming was updated for my new zones and worked great. Both technicians they sent out were excellent. I have referred this company to two friends that both are very happy. I personally worked with Jim from JPG Home Security and Vince with AZ Alarm Company. read more

I want to update my current system and go to a local company. Called Ron and AZ alarm company and he came out within two days to go over my system. Very next day I had Vince the tech come out and hook everything up. They worked on my schedule .They both were very professional. I would recommend this comfort anybody eating alarm system. read more

Used these guys by advice from Yelp reviewers. Now have a nice control panel I can even arm/disarm by phone. Installation was a Breeze, went very fast. Installer was pleasant. Only complaint is that they Demand to run a credit check. Salesperson was nice enough to give me his phone number so if/when I have any questions he was there to help. I used it, he was there to help. Happy Customer !! read more

AZ Alarm installed our home system without a hitch and dealt with a minor, fully warrantied equipment glitch with a smile. They are friendly, responsive, and 100% capable. Jim the president and Vince the tech expert have been the kind of people who keep their promises and deliver the goods on time. All our contacts with them have been extraordinarily pleasing. I give this company the highest possible marks! read more

Had AZ Alarm come out to my house to set me up with a new alarm system. They were awesome to work with and I couldn't be happier with them. I would recommend them to anyone. GREAT JOB!!! read more

We had been waiting on another alarm company for about six weeks to come out and set our alarm up. Our schedules didn't seem to be working out so we called AZ Alarm Company to see if the times that worked for them would work for us and in less than a week we had the original meeting and the alarm set up and going!! The owner came out straight to our house on a Saturday morning and had one of his techs come out late the next Monday evening. It was so nice to have a conversation and talk about our options before signing any paperwork. Both men were very kind and professional. They accommodated our schedules and were straightforward with all the steps of the process. I would highly recommend them to anyone!! read more

It isn't like AZ Alarm Company really NEEDS one more 5-star review, but that should tell you: there is a reason this company is racking up some of the highest reviews on YELP. We were "those" people......safe neighborhood, lots of people around in the daytime, etc. - until we were burglarized at 10:30 am. So (about time) -we took some pro-active measures and one of the things I usually do right is go to an independently owned business that values and works to keep their clients. This company is one of those, and then some! Jim always returns calls so promptly that I had to tell him to stop working on a Saturday! There was no hard sell, and he was careful not to sell me anything he didn't think I needed for our situation. The price was better than most, the installation done within a couple of days. The unit is state-of-the-art and definitely not complicated to use. Especially convenient is the phone app, where you can set or unset it from wherever you might be. I was raised in a family owned business and also worked for a company that is renown for its customer service. If you read my other reviews, you know I don't toss around sugary compliments easily - but, have to say that this is one of the best experiences I have had regarding ethics and customer service from a company. read more

Excellent customer service! I worked with Vince on getting my alarm and couldn't be happier. Friendly tech came to my home for installation, was on time and quick. Love the functionality of our new system. Definitely an upgrade from our old ADT system from years ago! read more

In our previous review of this company, I explained that I was frustrated with the lack of customer service provided by Vince. He failed to respond to both my email and my voice mail to let me know that he had contacted MONI and had resolved the billing issue. Amazingly, once my Yelp review was published, he called me within five minutes to ask what it would take to change my review. He complained that my review was costing his business thousands of dollars and offered me two months of free service to change my review. He did not refute a single comment I made in my initial review, but repeatedly asked how he could get me to change my review. Two days later, the sales rep also called and made the same offer of two month's free service for an improved review. Again, I refused and contacted Yelp to make them aware of this unethical behavior. In his response to my review, Vince claims that I have not provided him with the opportunity to "make things right." I do not feel that Vince's attempt to bribe me into posting an improved rating is making things right. I am glad that he admits that "mistakes happen." If Vince would have simply contacted me to let me know he had resolved the billing issue with MONI, I would have been satisfied. read more

We love our Security system, the piece of mind it brings and the awesome technology! They are really knowledgeable and answered all our questions so we felt comfortable with our decision. read more

I really recommend AZ alarm company! Jim came to our home and he explained everything so well and answered all our questions. He was very professional as well as the young gentleman that came to install our camera. I also called customer service 2 months later for a couple of questions and they were very knowledgeable. We are very satisfied with them. read more

We recently had AZ Alarm Company install a security system in our new home.The system has been working perfectly and very easy to use. We really love being able to control from our smart phones. I would recommend AZ Alarm Company to any one looking for home security. We have already sent our friends and family over to them as well! read more

I have been with them for about 5 months, very responsive service. When I had my windows replaced and needed new hardware, appointment was made and work completed in 24 hours. Thank you guys read more

Great to work with. Love the wireless system and actually have 2 of them and can toggle between then on my phone easily. Am about to refer to an old friend. read more

AZ Alarm did a fantastic job of quickly solving my home alarm needs. My old system stopped working and I am glad I used AZ Alarm Company. Rapid initial e-mail response - as in less than an hour & Jim included his cell number. I called Jim & we discussed my situation & options, selecting a time for Jim to come out and inspect the old system. Jim reviewed our old system & discussed with his tech to ensure the options would work - where Jim guaranteed the solution would work or no charge. Jim reviewed the options in detail & we discussed the pros / cons of each. The agreed solution was implemented the following day by their courteous & knowledgeable tech. The Tech did not mind that I wanted to see / understand the new solution. He also did a great job of explaining the new system to us. I was impressed that he went around to every window & door in our house to ensure everything working. Great feeling to have our old system replaced & operational quickly, with the nice upgraded features of alerts to our smartphones & also the ability to control the devices. AZ Alarm is great company & solid choice for your home alarm needs. Easily deserve 5+++ stars & great pick to solve your alarm needs. read more