Accurate quote and very professional installation…read more We upgraded our 24,year old panels.

Great service! Timely response, able to fit me in quickly and updated my system. Much much less…read moreexpensive than my last provider. The technician was professional, polite, and personable.

I could not be more impressed with Eagle Security Systems. I have a large home with a complicated…read morelayout and multiple entry points, which requires a complex security setup. Roy was incredibly knowledgeable and worked with us to devise a robust system that met our unique needs. He found creative ways to ensure our safety while also minimizing the budget. Our system works flawlessly, and we have total peace of mind thanks to Roy and your team. I give Eagle Security Systems my highest possible recommendation for anyone with security needs!

I can't say enough good things about Roy Mordechai and Eagle Security Systems. I had several issues…read moregoing on at once with my high-tech door system, including the lock and touchscreen, and Roy was able to figure everything out and get it working properly. What impressed me most was how knowledgeable he was. He understood every part of the system, explained what was happening in a way that made sense, and didn't leave until everything was working the way it should. He even helped fix Wi-Fi issues throughout my house, which made a huge difference. Roy is professional, dependable, patient, and clearly takes pride in his work. You can tell immediately that he has a tremendous amount of experience and genuinely cares about doing the job right. It is hard to find someone this skilled and trustworthy. I would recommend Roy and Eagle Security Systems without hesitation. Truly exceptional service from start to finish.

KNOX HOME SECURITY - An Extremely Welcome Wake-up Call…read more For more than twenty years, we faithfully paid our monthly fees to "Brand X" security. I won't mention the name, but I believe it is the largest in the nation. Service levels steadily declined, but they made up for it by steadily increasing their prices. After reaching the breaking point, I looked for alternatives. I found Knox Security headquartered in Scottsdale, but with nationwide connections. Here's what I learned. The hardware is better by far than that of "Brand X". The service is vastly superior to that of "Brand X". I actually dealt with human beings who were responsive, professional, and friendly. Best of all, I now pay less than half per month as I did with "Brand X". Had I made the move two years earlier, I'd have an additional thousand dollars in my pocket. I should have made "Brand X" into "Brand Ex" long ago. I've now had Knox on board for a month. It works great. It's easy to use. It looks great. And my monthly cost is less than half what it was.

recently relocated to Anthem from LA and was referred to John by my tenant. I was very pleased with…read morethe service. He was very responsive , easy to talk to and came to the house and evaluated my current system. I was impressed that he didn't try to upsell me a new system and work with my existing system. he simply upgraded it current service network also includes monthly monitoring, at a very fair price . I would highly recommend working with John compared with some of the other larger services that are out there.

I requested a Home Camera Security System installation. I…read moredid NOT want an Internet Security System, but that is what I got. I believe AZ CCTV hired an Independent Installer because I am out of the area they generally service. Although I already had cameras, the installer, who by the way did a very good job with the wiring, talked me into buying the cameras HE feels are best, so I sent the cameras back that I had already purchased. I bought the camera set, 2 (16 total) of them, and when they arrived he came back and installed. There was a problem right after the installation with the cameras so the installer back one time. Since then I have had problems and questions. I called AZ CCTV and was told because I did NOT buy the cameras from them they could not help me. By the way it has been maybe 3 months since I had the cameras installed. I wanted to be sure I had cameras on my premises, outside and inside before going on vacation. I have 16 cameras, 2 sets of 8. When I arrived home from my vacation, just as I was afraid, my home had been vandalized, the top monitor was black with some error message toward the top. The bottom monitor had a few pictures, but not all. Each monitor is supposed to have 8 pictures. When I played back the recordings, there were many screens that were completely black, (imagine THAT!) so they were NO HELP. I spent a lot of money for the installation, cameras & monitors. I feel like I just flushed a LOT OF MONEY down the toilet. I tried to call & text the fellow who did the installation to help me restore the monitors, but naturally, he never returned my calls. IF I was going to purchase different cameras, I wish It had been made clear about AZ CCTV ONLY helping with any problems IF I bought THEIR Cameras. I wish the installer, if he was going to talk me into different cameras, had suggested I buy cameras from AZ CCTV so I would have help, if needed. Tech Support etc. Because this system uses the Internet it doesn't work for my home. The Robbers, who are very slick, use something like an Internet Jammer, so the 16 cameras and 2 "Brain" black boxes and monitors are NOTHING to them, just a slight inconvenience. THIS is why I wanted NOT an Internet based system. Change my locks you are probably thinking? I had them rekeyed twice in June. About $800, each time. Nothing keeps them out. Locks do NOT seem to be a problem. They know when I am not home, they have come in many times and are stealing me blind! I have called the police several times, but not every time because all they do is take a report. I even thought to put a camera in a place with a clear view of my BIG Westchester GUN & Rifle safe, that camera along with most of the other cameras had been disabled. The time before last they managed to open THE SAFE! And cleaned me out of all of my exquisite jewelry, guns, and important papers and so much more! Things I spent a lifetime acquiring. Very Sentimental and some things very valuable. I called the police, and even waited until the police were here to open the safe...I had a feeling it also had been robbed, and it had. Again, the police took a report. The police were here yesterday to take a report. They strongly suggested I get the alarm going, to call the alarm company to have the repair done. I had to laugh. I told them I had called and texted and e-mailed so many times since the very beginning of June, if not before. All I have ever gotten is empty promises. They even had the nerve to e-mail a bill to me! I told them if and when my alarm is working I will pay. The last 3 months I paid for the alarm, even though it has NOT been working! Now that almost everything of value, sentimental and monetary has been taken, I feel I still cannot leave my home. I should have started staying home to guard it months ago! And by the way, I have an alarm system, it IS cellular based, I have called and texted the company I am with to ask for a simple repair since towards the end of MAY. I tried to repair it myself but I think it needs a new contact. I wish I knew where to buy one or could find another Alarm company that services my area. The couple who own the Alarm business live less than 4 miles away! For a little while I could set it on BY-Pass, but that has not been working, so I have NOT been able to set the alarm for a long time. In calling the camera manufacturer they told me they could help me do a Factory reset, I feel STUCK because although I mentioned up front I did NOT want an Internet System, that is what I ended up with. I should have made sure that was on the paperwork before the installer showed up. He may NOT have been made aware. I would have changed Alarm companies long ago but I cannot find one that services my area, I am new to this small town. Only 2 others that I have had previously over the years, and the experiences were SO HORRIBLE that I would NEVER USE THEM AGAIN. Sorry this is SO LONG!

Joe from AZ CCTV responded promptly to my request for assistance. I found Joe to be honest and…read morereliable, and would highly recommend Joe/AZ CCTV & Security!

After being a contractor for 20 years and having my own customers ask me DO YOU KNOW A GOOD AC GUY,…read moreI would always answer that question with a resounding NO, well my answer has changed to Anerican air and appliance. They installed my new ac in January came back in March to fine tune in and couldn't be happier. No hard sell 1 day install very polite and clean cut techs just what you need and no dog and pony show. Excellent work at a price I think anyo Donne can work with. I am very skeptical of the trades after working in the business for many years and these guys are great. Don F.

I can't say enough great things about our experience with this company! Office staff was…read moreexperienced, friendly, and knew how to solve issues while working through our warranty company. Technicians were on time and efficient! Thank you for your attention to this matter.

I have never been so impressed with a company as I am with ICU Security! I called on a Monday…read moreexplaining I thought I needed a customer service call for my alarm system. I spoke with the owner Dave who asked me some clarifying questions about my issues. It was determined that I needed $100 worth of batteries to be changed. I told him that was okay I would just disconnect my system and proceeded to ask if he could help walk me through it. Dave kindly asked me why I would not have a security system (reminding me I had told him I did have a 12 yr old daughter who is at times alone). He immediately jumped in and said actually he would pay for the battery replacement and not charge me. He was so passionate about the peace of mind behind having our system operable! Not only that Dave made sure one of his team members changed all of our batteries on the very same day of my call. Unbelievable customer service! When I told my daughter the story that evening she was so touched that somebody cared so much about HER safety. She called her grandparents and told them the story! I can't say enough about how one act of kindness spread to so many people. I will be telling everybody I know about ICU Security, the company who is truly passionate about making our homes safe for our families. Thank you so much Dave and ICU for your top notch service and care!

David, the owner, was great in walking me through exactly what our business does and does not need…read more He was extremely transparent with his pricing and helpful talking me through the in's and out's of security systems and alarms since this is far from my wheelhouse. The installation was seamless as well. Troy, the technician who installed everything, had to work around many other contractors who were here at the same time, but he was a real professional and got the job done with no issues. I'm really confident we went with the right company!

County Electric fixed the problem quickly professionally and gave us a fair price as well…read more We are very happy w/ their service .

6/2019 called owner Ketter requesting help installing outdoor lights, he was very nice...... Jon…read morecame out the next day as promised, he was awesome, professional, polite, courteous and very knowledgeable. The lights were installed perfectly, very quickly and for a very reasonable price. I will definitely call this company back if I ever need more electrical work. 5 stars

Ben and Nick are incredible men. I was having quite the headache with my smoke alarms chirping and…read morerandomly going off so I finally called on the professionals. They were responsive, scheduled us quickly, highly communicative, and very kind and respectful. Here's the part that set Ben apart. One of the batteries died after about 4-6 months and I called Ben cause I had flashbacks of when my alarms were going haywire. He said it was probably a dead battery so I was gonna go grab some batteries and swap it out. Ben had Nick drop off a battery at my door within an hour at 6 pm on a Friday. Smoke Alarm Medics may have some of the best customer service I've ever experienced. Highly recommend this company to anybody who has smoke alarm needs. Thank you Ben and Nick!

Ben was extremely responsive and helpful. I'd been listening to the loud beep for many hours and…read morecouldn't find the source. He found and took care of it within minutes. I hadn't known who to call but the non- emergency Fire department person recommended the company. wish I'd known who to call earlier. I'd call them again in a heartbeat!