Yesterday paramedics had to break my mother in-law's window to help her. I brought the glass panel…read moreto Cooper's for repair but I didn't mention anything to the glass guy about how it was broken. He told me it would be ready in 20 min I couldn't believe my ears. How quickly I could secure my in-laws house while she was hospitalized was priceless. It was actually done in less than 15 min and in less than an hour, total time. Thank you!

I took in my 4' x 8' sliding patio door to be rescreened. The job was completed way beyond my…read moreexpectations. Cooper's has almost always come through for me when I need a hard to find part. I have been taking my window screens to them for years. Almost always satisfied with the results (one time the screen was not centered). Anyways, since it was a big screen and I was using my RX, I took it early in the morning, when they opened, to avoid traffic. I was told by the rescreener that they have same day turnaround. I replied that I would probably return early the next morning. By one o'clock, I received a voicemail that my door was ready for pickup. I went over an hour later and got it. Very impressed with the service. I chose the SunTex? material, I believe it's called, to reduce the rays by 80%. I was expecting to pay at least $100. Price was $60 and change. I very highly recommend Cooper's

Got a lot done today at Ace: kitchen knife sharpening, make backup copies of house keys, and picked…read moreup an online order for mason jars on sale. Ailien was so helpful and so sweet. She seems to be more senior (experienced) on the team because she definitely knew all the answers, like setting up the knife machine and finding my missing order and making it right. Ace has sooo much you can get here. I forgot you can buy grills, meat seasoning, picture hanging, gardening tools and so much more here. Next time I ought to budget way more time to meander and check out everything I need for my home and yard.

Location 4 stars: In the Porter Ranch Town Center's West end, in the former Toys R Us building…read more Plenty of free self parking on premises. Venue 4 stars: Large and modern. Well structured and offering a full selection of DIY and home and garden goods. They are not as builder/contractor oriented as say Home Depot or Lowes, but great for everyday needs. One great thing is that they are never busy. It is easy to get in and out quickly. Main reasons that I could see for the lack of crowds compared to other hardware superstores is the low turnout of contractors and the higher prices (discussed further down). Service 3 stars: I have always found this aspect of Ace Hardware hard to rate. Sometimes you walk in and there are smiling faces everywhere, greeting you and asking you if you need any help. Other times you will not find anyone to assist you and keep wandering the aisles. Overall service is better than Home Depot or Lowes but it could also be much better! Merchandise 3.5 stars: Again not as elaborate as Home Depot or Lowes, but good enough for a neighborhood hardware superstore when you need something quick. Convenience 4.5 stars: For me, they are the closest hardware superstore, about a mile away. Next closest are Lowes in Northridge (4.5 miles) and Home Depot in Canoga Park (7.5 miles). Not having to fight traffic, compete for parking spots, parking next to huge work trucks and getting dinged by them or the lumber carts, and not paying extra for gas is worth it, especially when I need something in a jiffy. Prices 2 stars: Generally much higher than Home Depot or Lowes. In one instance, a part that was $10.99 at Lowes, Home Depot AND Amazon, was $13.99 at Ace. This is 27% higher! Now every price may not be this much higher but as a general rule always expect to pay more for the convenience. The Bottom Line 4 stars: Convenience and lack of crowds wins it for me!

Great local Hardware store. Great service and prices, good place to have nearby before going to a…read morebig brand.

*DO NOT PATRONIZE THIS STORE*…read more It was just before closing time when I called Granada Hills Hardware and asked if they had a Delta shower faucet cartridge. The man on the phone told me he did, so I got there in time to buy it. When I got there, he opened the package further (as it was already opened) to compare the two- and he said it would work. It didn't. I went back to the store and told the owner that the one he sold me was incorrect. When I asked for a refund, he stated that "there was a part missing from the top." It was not missing anything. The model he sold me was slightly smaller in length and was the incorrect part number according to Lowe's (which did sell me the correct part). I told him it wasn't missing any parts, but he called me a liar. He saw the item was new and unused, proving him wrong. When that didn't work, he said he won't refund it because the package was opened. It was... by him. I watched him open it. He called me a liar again. I went to my bank and disputed the charges- and was told I'd be issued a refund, and Granada Hills Hardware will have the charges reversed. Nobody likes to be called a liar. It could've been real easy, but your pride got in the way when you didn't like to be proven wrong. Now, I get to keep the cartridge, and a refund of $59.12 through my bank... and you get to keep a 1 star yelp review. Was it worth it?

As usual, the big-box store disappointed in their not having what I need. Also as usual, Franklin…read moreHardware did have what I needed. The store employee asked what I needed, I handed him the bag with the broken spring in it and he said, "follow me". He went right to the set of drawers that would have this $1.69 part that saved me $hundreds on a BMW trunk-latch. Big spender me bought two. ;-) The latch is now as good as new. With the advent of youtube videos, and the continuing story of Franklin Hardware, you can fix darn near anything. I also noted a great selection of what will be excellent quality Xmas gifts for next year. Great kitchen knives and big selection of Weber BBQ stuff, for a couple of them. They call it "True Value", but it's truly more like priceless value. Nobody saves your bacon better.

From entering Franklin to delivery the service and positive energy were amazing. I purchased a…read morebarbecue and Jeff the gentleman overseeing the barbecue area was very informative and showed concern that all would go well. The delivery was today and Harriy, who delivered the barbecue was genuine and personable. I think the price was fair and the free delivery was a plus. Highly recommend Franklin's for hardware and barbecues.

Poor selection of poor quality, sloppy fitting PVC plumbing and prices that are 3 times higher than…read moreHome Depot. Home Depot has better quality PVC pipe and fittings, better selection and way more variety. 5 star reviews are obviously shills. This is a very expensive place to shop. Not a little more cost, a lot more cost.

At last there is a hardware store on the east end of town! Store is located in the same shopping…read moremall as Vons, habit and other stores and restaurants.! It's the perfect size store that has everything you need without walking for miles at larger stores like Home Depot! Plus the store has pleasant staff that aim to please customers. Store is super clean and well organized. For summer, and hopefully all year long, they have a nice bbq section with grills, chips and more! The store also features an area for keys, paint and more! If you are in the East end of Simi, come out and support this smaller hardware store!

Great little spot. They didn't have what I needed today because what I need it today was something…read morevery specific. But it seems like they would normally have what I normally need which is a variety of things, but just not today Because what I needed it was so specific that I would not blame anyone for not having specifically what I need because it was so specific. Trust me. Nice guy working. Greeted me and tried to help me - but like I said before - my needs were too specific today. Maybe a sandwich will help me in the meantime. Thank you

The place is packed to the brim, a bit chaotic. Totally local hardware store vibes, they'll…read moredefinitely help you find what you need, pretty hard to find anything without their help is the problem. Some areas are in desperate need of some organization, old stuff and one off items are sort of just all over the place. They have a lot of stuff crammed in there, so it's "well stocked". A person dedicated to cleaning up the shelves would do this place some real favors. Prices seem about what you'd expect - Not cheap, not expensive. Nice to have this place within striking distance.

Quick, easy, accurate, and best deal for key duplication I've found in the area. And so nice!…read moreDefinitely will be my go to spot when I need to make key copies.

Wanna see a bunch of crazy rat statues while you shop for your hardware needs? Wanna be helped by…read moreold school Valley dudes who know everything there is to know about hardware? Then come here! Love love love this shop. Located on the corner of Carpenter and Ventura in the mall with Lala's Argentine cuisine, the store has everything you could possibly need when it comes to hardware supplies. I've been shopping here for years, for everything from mops to keys to car fob batteries to screwdrivers and Lord only knows what else. Their prices are great and their merchandise is fantastic quality. It's a big store too. Come and have a look!

Who says you can't go Mother's Day shopping in a Hardware store!!! WOW! What a pleasant surprise to…read morewalk in here and have a AWESOME Variety of gifts! I bought 3 great items and sampled the "GOAT lotion" which I will be back for! Not to mention goat soap and Awesome lip balms! The women clothing is Adorable and the gentleman who helped me was super gracious!

We're lucky to have such a cool hardware store in town. It's convenient and has a pretty wide…read morerange of supplies for all our needs.