The staff are super friendly and I was greeted by the employees when walking in. It's a convenient one stop shop. They have a huge variety of supplies for your DIY projects, gardening, bbqs, etc. I came in for a hole in the wall repair kit and they had a variety of options to choose from. There is plenty of parking available and the location is very clean and organized. read more

This is an awesome hardware store, everyone is super knowledgeable and helpful when I'm looking for something for a household project. I always come here first before wandering forever in a big store with no help. Come in or call here first it's worth the service alone read more

An absolute community gem! Same location but it's the second owner and it has been for a while. I go here all the time now. They have so many things that the big box retailers don't have. Of course, so many products that you can't get at the big guys. But, more importantly, the service is unbelievable. Think back to the days when you could walk in a place and a genuinely interested employee would be there to help you and have the knowledge to go along with it. That's what it's like here. You are barely get in the door and somebody says, how can I help you. Pricing is fairly competitive. If you're comparing penny to penny, you might be disappointed. Will I pay $0.25 more for an item not to have to drive across town to a big box multi-billion dollar retailer where a teenager who could not be more disinterested in working gives me the wrong advice or points me in the wrong direction? Yes. That's money well spent! I'm so grateful these guys are here! read more

Honestly these guys are my go to when it comes to DIY projects and even BBQ supplies. I walk into the store and with in seconds an employee is working with me to see what they can help with. They offer excellent advice, if not sure if these guys are retired professionals but they are super knowledgeable in all things and offer advice on what to avoid or watch out for when completing my project. They are not expensive which threw me when I saw $$$$, they are the same price as the big box stores but with waaaaaay better service read more

went it for a replacement lightbulb, didn't get the exact model but got a brighter & cheaper one that still fit. took less than 5 minutes, very helpful people read more

Love doing business with them. Everyone is nice and the place is well stocked and very fair pricing.

Wow! Absolutely amazing service! The employees are very friendly and quick to offer help which really made for great experience. I highly recommend coming here for your hardware needs! read more

What a great store! Hey always offer to help. Prices are good. I love coming here and it's always my first stop before a larger hardware store. read more

Such polite patient and kind service. Explained how to do what I wanted to, helped me find the parts and showed me how to do the repair.

The worst customer service!! The guy Davy was so rude and unprofessional. My mom and I were asking today about a specific outdoor furniture and paint for our garden. He was never helpful at all and made us feel dumb. We ended up going to Home Depot and was able to find what we were looking for with the help of professional staff. read more

I love this store. Always someone available to help with a smile. Very easy to get paint here or anything else needed for the home. They also make keys. All around a wonderful place to have in the neighborhood. read more

I was doing some brief errands yesterday and needed to go to a hardware store, I have gone to Home Depot twice this past month and didn't want to make a run back for just a couple of small items to finish my projects. I knew this hardware store was here but had never ventured in. Back in high school I had a summer job working at a mom & pop hardware store and this place sort of reminded me of that experience. They have enough hardware, paint and home improvement items to keep you from needing to go to the big box stores. The people that worked there were friendly and I even found something I could not find at Home Depot so score. I will be back for future visits when needed instead of driving over to the larger stores. read more

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Entered this store early evening looking for an unusual small piece of RV plumbing. Which in all fairness the RV World could not help and recommended to check a hardware store at this time. In short, I knew an adapter piece could be found in a hardware store. Well the first person, a staff worker young man in this True Value store. Greeted us with a friendly welcome and was about to help in the search. But, unfortunately a older guy, slight stocky build. Another staff worker, or manager of the store. Inquired about the piece of plumbing we may need. Soon as we mentioned it's an RV piece and looked at it. He flat out said "we don't carry anything that could work with it." Me and my friend being insistent upon looking, he proceeded reluctantly to help. Did look at a few items but no adapter found at the time in this store. The main issue here is this guy did not even believe some how maybe he could be of help. It seemed the young man and the lady behind the counter were zipped lipped and did not what to interject a helpful suggestion due to this guy's attitude. With all my years of high level customer service. That's why this small complaint is being filed here. This manager or maybe owner - I did not see any name tags - could have first been a lot more agreeable yet mention that he is not sure if an adapter can be found. The RV World did it right even though we could not find it there at this time mentioned. In all, HOME DEPOT on Newhall had what we needed. Which at the beginning of our search lol... I did tell my friend shopping with me we will find it at HOME DEPOT... The End... lol read more

Located in the Valencia Lanes shopping center... plenty of parking! They had a nice, small assortment of succulents outside the front door for $4.99. It looked like your typical mama-papa store with a little bit of everything! The store was very clean and well lit. Everything seemed to have price tags on the shelf and they had a small assortment of most home improvement items you could think of. The staff was very friendly... greeting us as we walked in... and then we had at least 3 workers offer their assistance. We were only there about 10 minutes browsing the store. We didn't find what we were looking for....but I would definitely go back there again! read more

Newhall True Value - Tool aisle - Hardware Stores Near Me - Newhall, California

Forget Home Depot and Lowe's, this is the best hardware store in Santa Clarita. It's small yet they have everything, and I mean everything. Staff is extremely helpful to find exactly what you need and super friendly. read more

Newhall True Value - Santa Clarita True Value Hardware - Hardware Stores Near Me - Newhall, California

I came in here with my dad to pickup some items, prices are reasonable. They had what I was looking for, so I got everything in one shop. It's a smaller hardware store, but they do have a lot packed inside, with room to move down the aisles. There's staff all around, so you won't have an issues grabbing someone to help you out. Very friendly staff. read more

The staff is so educated and helpful. I'm always greeted and helped right away. Over the past few years I've learned their store floor plan and I love how easy it is to find what I need. They have great quality brands and good pricing. So easy to run there instead of the depot which is so far away. I've done electrical, to plumbing and gardening updates thru their store. They almost always have exactly what I need or can get it for me. They always load my propane for me and carry the heavy stuff to my car. It's a great business to have within our community. Also great covid prevention! 5 stars for sure!! Stores always clean! read more

Newhall True Value - Great Christmas lights! Great pricing! Stores always clean and organized. - Hardware Stores Near Me - Newhall, California

My husband asked me to write a review for this store: "What a great store! Their customer service is over the top. The staff is knowledgeable, extremely attentive, and the excellent service is rare to experience." Short backstory: My husband co-owned a collision repair facility for 30 years. Customer service was their top priority. His CS radar is stronger than NASA read more

I Had a leak today under my sink. My mulitipure carbon block water filter had a broken 3/8 brass elbow. The feed pipe is a plastic flexible pipe. I walk into true value newhall hardware on lyons. Tell the cashier I will need help in plumbing. She said go on back. 5 min later i have the elbo the fittings to hold a plastic pipe. I would take me a half hour to find the parts if they have them at a big box store. I AM GRATEFUL AND NOT LEAKING. THANK YOU! read more

Newhall True Value - The 45 year old water filter fixed. - Hardware Stores Near Me - Newhall, California

I'm in here every 48 hours for some project the staff is awesome and knowledgeable and they keep a good inventory

Outstanding service great product and all people ask you if you need anything I'm sad that diy is taking over per newspaper

Was in town for work. I needed several items and was in a hurry. They directed me to every single item super quick. Really went out of their way to make things easy for me. Thanks! read more

I have to say that I am always amazed at how helpful everyone is at Newhall hardware. It's always friendly and inviting and the staff is always super nice and super helpful to find you what you need. It's like having a small town hardware store, which is really rare these days in this valley. I highly recommend them. In fact, I'm sitting in my truck right now in the parking lot having just left and they help me find what I needed. read more

The 1st place I go to for house/ hardware needs. They are so helpful! Store is well stocked and has everything I need. Davy was very helpful with an outdoor furniture refinishing project. He suggested the perfect product and then told me how to apply it. read more

We received amazing service this week from the professionals at True Value. We walked in the door and were immediately greeted by a cashier. We asked her about the availability of a plumbing part we brought in and she confirmed they had the product, pointed us to the isle it was on and assigned someone to help us once we reached the isle. Wow! Once we were in the isle, someone was there to help us. Their stock is complete and really caters to hard-to-find parts. We searched Lowes for a hard-to-find fitting and were told it was obsolete; but this hardware store had it in stock. Our home was built in 1990, so it's really important we can go somewhere where we can find hardware for our home needs. We were in and out in 5 minutes and were able to make our repair after one visit due to parts being on-hand. Thank you to everyone who helped us! read more

Listen, I have never been accused of being a handy, do-it-yourselfer. My skills in this area are definitely limited. Many times, when I am brave enough to undertake small projects or tasks, I am somewhat dependant on tips from the staff at the home improvement stores that I shop at. That being said, I typically shop at either Home Depot or Lowe's, depending on which is closer to my current location. Now, this was my first visit to Newhall True Value. I was so impressed by my experience, I'm making this my go to store for my home improvement needs. So I was looking for a caulking gun. Apparently I have 3 tubes of caulk at home, with zero guns. Go figure. So I chose to come to this store because, like I said earlier, it was convenient. I had a small window of about 30 mins to get to a store, buy a gun and make it on time to another appointment. Normally, I have to drive much further to get to one of the bigger chain stores, and then I have to navigate the huge warehouse to find what I'm looking for. If I'm lucky, there is a staff member that I can ask, but that's rare. And even if I find someone to ask a question to, they are rarely helpful. I feel like the staff there either are too busy with other tasks, they don't work in this area (so inevitably it takes 15 mins to get the right person there), or not interested enough to give detailed helpful tips. So I figured, I'll give this place a shot. I was in and out of Newhall True Value in 5 minutes. Not only that, I was greeted immediately upon walking in. And when I told the man what I was looking for, he did not point me to the correct aisle. He walked me over to the caulking section, took the time to answer all my questions, and showed me 3 different options to choose from. Plus he gave me the pros and cons for each caulking gun! He also gave me amazing helpful instructions. For those people out there, like me, who aren't very handy, those detailed tips that include, "right here," with a finger point or "this is how this works," make the difference between being able to complete the task easily or driving yourself nutty with trying to figure things out on your own. He was very knowledgeable and very easy to talk to. I didn't get his name but I am extremely grateful for his time and advice. For these reasons, this is my new home improvement store. You should check it out. It just might become yours too. read more

Best hardware store I have ever been to. Knowledgeable staff, friendly and great customer service!! I love this place!!

wonderful store - helpful staff. always has what we need. davey is very knowledgeable - we love supporting our local business.

I actually love this store. No need to go to Home Depot or Lowes...they have it all. I just miss the sweet lady that worked there. She had silver hair and was so knowledgeable. read more

Truly a gem in SCV. Best customer service in town. For all the DIY projects I've undertaken as a complete amateur, they've never made me feel dumb or intimidated in asking for help. I owe it to their consistently fantastic staff for so many of the projects that have gone right in my home. Great selection too at affordable prices! read more

I went here on errand for someone else, and I got there right when they closed, but the staff still were willing to help me! They are very nice and when I gave them the screw I need just a half inch shorter they were able to find it for me within seconds. Very fast service and they are all knowledgeable in what you might need for your project! Definitely recommend coming here!!! read more

I just wanted to give a shout-out to the people at Newhall True Value. It's also a pleasant experience due to the knowledgable friendly people that work there. My latest encounter was today when I ordered online, drove over, and was in and out of the store in less than 5 minutes with my online pickup purchase. So much better and less stressful than going to one of the big box stores! read more

This is the best little hardware store out there. It's allowed me to significantly reduce my trips to Lowe's or Home Depot. They pretty much have whatever I need. The personable interaction with Davey,Rob & staff is great. read more

Do not go here if you are a WOC. The owner was incredibly rude and sarcastic to me. He yelled at me for not being in line when there was only 1 other person there, very confusing. I don't imagine him speaking to a man the way he spoke to me. When I asked for a basic service he was very condescending and inappropriate, especially for being an owner. Save your time and energy and just go to Home Depot. read more

I remember when they first opened this place up!! It was so great inside, has the same smaller charm of the old Newhall Hardware of the old days. I own a salon close by and it's a lifesaver having True Value so close!!! There's no way I could ever get in and out of the ginormous other stores and back to work to grab a specific battery, lightbulb etc... The owner and selection there has gotten huge! I totally recommend this place if you are close by!! P.S. it's also between my favorite car wash and a post office... Get LOTS done in little time. Win, win! read more

What great customer service! We went in looking for a specific meat temperature reader and the employee there said they were out of stock. Another employee said he had purchased the last one and it was at home. Offered to bring the one back for us since we needed it tomorrow and wait for another to come back in stock. read more

I love hardware stores but the manager or owner of this store is the worst public relations person I've ever met....I was killing Time while my car was being serviced walking through his store looking at all the cool stuff and when I was leaving he yelled at me and said " What's the matter sir don't we have what you need" very loud and embarrassing....That is not the way you treat your customers read more

Always helpful staff and good selection. They know what they are doing and offer good advice. I always shop here first.

Walked into the store in a rush, and was out the door with what I needed in less than 5 minutes, fast and great help

Just had the best experience at this store! Davey, this is the man of the store if you ask me! By far the best customer service and the most helpful worker ever. Came in for a brass fitting for a gas valve and he went above and beyond to help me out and ensure I had the right one. I have to shout out the employees to. You guys are to legit to quit! I had called the other day about part availability and they still remembered. By far best hardware store in SCV. read more