I've been here a couple of times now and have had a great experience each time. The equipment I rented worked as expected, but most impressive, has been the customer service. The team I worked with have always been extremely friendly and knowledgeable. My last trip here was to weigh my truck and trailer. It was super easy and Jacob was an outstanding help! read more

Horrible company to work with on renting. It was the worst experience I've ever had working with this company on rental equipment. I had to wait almost 2 hours for them to load up just 10 feet of scaffolding and then when I returned it, I waited for half hour and nobody came out to help me unload it so I unloaded it myself and went into the office and they got mad at me for unloading it myself And not getting a ticket from one of their guys. When I got there, I went into the office and they said they were gonna send somebody out to the unloading area no one ever came. Another time I rented from them a petty bone and it was going to rain for about a month and there was no way for me to use it so I told him they could either come pick it up until the rain stops or they could leave it but not charge me because there's no way for me to use it so they said they would just leave it there and not charge me. Then when I turned it in they charged me extra not for that month, but at a higher rate than I originally was quoted on my agreement. They said their manager made a mistake on the pricing and that it was higher now. I said how does this affect me? I had already rented it and agreed to the price that was on the contract. So I figured out the price that I should be paying and came in and paid the balance they told me that I owed more and that they were going to sue me for the rest. I asked to talk to the guy who rented it to me and he had quit and moved on, and then I noticed that every single person in the office was different and everybody quit or moved on or was fired not sure what happened. But obviously they have a lot of problems with this company. The one I used was the one in the San Fernando Valley, California. Good luck if you guys ever rent from them. The biggest problem is, they have a lot of things in stock to rent that most people don't have so sometimes people are forced to use them only because it's available nowhere else. read more

Be careful what they quote you vs what they actually charge you. Don't fall for their scam.

Had to rent a piece of equipment. Service techs were very helpful and got me what I needed. Rental process was pretty much hassle free. Highly recommended. read more

Exceptional service!!!!!!!!!!!!!!!!!!!!!!!!! Went here to fill up my propane tank and these fellas are true gentlemen!!! Helpful in every way! Not only do they have great service but they go above and beyond to be helpful!! I will definitely be coming back for a propane refill when need be!! They definitely earned our service! Thanks again gentlemen for providing exceptional service! read more

The Bobcat they rented me was brand new but they put worn out undersized tires on it and it was very hard to grade anything with it. Then I get my credit card statement and with no warning they add $150 charge. I asked for it to be reversed and all I got was only the manager can reverse it and he is out. We'll call you. You cannot trust Sun Belt Rentals. I'll update this review if they reverse the scam charge. Stay away! read more

Just wanted to give a quick shout out to Robert for his unparalleled customer service. I needed a log splitter this past weekend and sunbelt was all out. Robert took my number and said he would let me know if one comes back early. I thought to myself there's no chance this dude calls me. Guess what, he did!! Further he called me when they were about to close for the weekend and made sure it was cleaned up and full of gas. I knew the old owner before selling to Sunbelt and thought what the heck give them a shot. In a world where customer services doesn't exist I'm thankful for a guy like Robert!! read more

excellent yard service and excellent equipment. diesel? $15 dollars per gallon. might want to make that known!!! read more

Open early price was great had what we needed picked it up on Monday Tuesday was a holiday so we kept the rental till Wednesday morning no extra charge read more

This place is surrounded by day laborers (25+) Business needs to do something about it. If you park on the outside of the property, be prepared to be swarmed by them when u walk inside. Other than that, the process of renting the equipment was fast and easy. They had what I needed and it did the job. read more

Used this company a few times. All staff are very helpful. Explain everything. Used their Propane Refill Service a few times. Would recommend this company and come back here. read more

I called in a day before I was to pick up to make sure they had the equipment I needed. They confirmed that they did. Went in the next morning to pick up and it turns out that they did not have it. Since they didn't I had to rent more and bigger equipment which cost me 4x's more money. They were not willing to work with me on it at all. Ended up being done with what I had rented a half day earlier than anticipated and when I brought it in I figured maybe we could do a half day. They refused and charged me for a whole day on it. read more

Dealt with Eric in the office and my skip bin delivery truckie was Ron - both were very professional and very friendly. Pricing was fair/good. Their offices are clean and tidy, and all their equipment looked well maintained. Highly recommended. read more

A-V Equipment Rental is always fair priced. They have just about EVERYTHING. From the heavy bulldozers to utility trailers and any tool you can think off. Sewer train cleaners, you name it, they have it. They are extremely honest. I have known Mike and Don the owners since we were classmates in high school. I never heard either of them become angry or talk bad of anyone. I know them well and they would NEVER DO HARM TO ANYONE. The employees respect the owners. That is ALWAYS a sign of a good business. I have rented from them several times, and ALWAYS HAD A GOOD, HASSLE FREE EXPERIENCE. I know the owners are active in the Santa Clarita Community. read more

These idiots don't know what they're doing and wasted three days of my time. My truck has a tow rating of 9000+ pounds and after committing over the phone, when I showed up they refused to rent me a car carrier trailer as agreed. They did agree to a tow dolly, but after hooking up a tow dolly to my truck, the lot boy changes his mind and takes it off, telling me (in technical terms "this is only for small cars. A guy with a Chevy Aveo broke the axle on this". I was planning to tow a Jeep wrangler, with a GVRP of only 3760 lbs. Penske for example rates their tow dollies at 4700lbs for the towed vehicle. Even the cheesy light weight tow dollys from Northern Freight are rated for a towed vehicle GVRP of over 4,000 pounds. After my run around from AV Equiment rental's incompetent staff-it was too late to get to my destination before it closed for the weekend. Now I lost a weekend with my new vehicle. THANK YOU FOR RUINING MY WEEKEND AV EQUIPMENT RENTALS! GO ANYWHERE ELSE BUT HERE!!! read more

I don't think these people know what customer service is. I ordered a refuse bin from them and the guy showed up 2 hours late, didn't even give me a phone call, we had arranged for them to be here at 930. In the meantime, the traffic control and all the workers were sitting around wasting money. Well I called them back to get another bin delivered, giving them the benefit of the doubt. The guy tells me it's going to be an extra 240 dollars " delivery charge" for going where I originally told them it would be going, he said they didn't think it was that far. You would think after screwing my whole day up that maybe it would be smart to waive the fee on this one. I don't recommend using them for anything if their going to give service like that. read more

Great service from a guy Named Eric... Rented a jack hammer..... 1st one wasn't working so I brought it back....they exchanged it for another one and the 2nd one worked perfectly.... They extended my time and apologized for the inconvenience.... Eric provided very good customer service and their pricing was reasonable.... read more

Fair prices. Excellent customer service. Every tool imaginable for rent.

Watching the fires in Ventura as home after home is lost and there is an AV Equipment Rental 2000 gallon water truck. Saving homes, and changing these peoples lives forever. God bless this company. If you need to rent equipment don't look any farther, go to this company who are great neighbors and good people. read more

I own Green Convergence a local Solar, Roofing, and Electrical contractor. Starting out as a small company with four team members 6 years ago, A-V equipment rental provided us with the flexibility and reliability that was so crucial to us during that stage in our growth. Since then we have grown to over 50 team members and become the #1 solar and roofing contractor in the Santa Clarita Valley. A-V has been there with us every step of the way, providing advice on what equipment was the most cost-effective and how to operate it. The owners Don and Mike have been invaluable to our business and treat every customer with the same care and respect regardless of the size of your order. I can't recommend this place enough. read more

After being told a piece of equipment was available, I drove out to get it and was then told I couldn't rent it. It was there. They SHOWED it to me, but wouldn't rent it. So thanks for the wasted trip. Long story: I called on two separate days, speaking with two different people, to ask about renting a piece of equipment. I was told both times it was what I needed for a particular job and was available. Once I drove out there I was shown the exact thing I wanted to rent, but told I couldn't rent it. WHY? Apparently they didn't have all the "parts"...I think. The gentlemen helping me out changed his reasons a few times, like he was just saying things to get me to go away. I almost would've been more satisfied with a bait-and-switch to a more expensive rental or something. At least then I'd have the equipment I needed. But to get a shrug and a lazy apology? That's pretty awful. They appear to be the only game in town so I'm sure they're not hurting by losing one customer. Nevertheless I wanted to share my experience. Turns out Home Depot also rents the piece of equipment I want. So that's where my money is going. read more

The service upon arriving was top notch, the paperwork, simple and straight forward. Saturday, the equipment was delivered clean and ready to go! The price for the equipment was beyond fair and even the $90.00 drop off and pick up could not be money better spent! They do it all for you! I never even price shopped, it was great service, great equipment! I too was a classmate of Mike, ' Da VW ' racer.....looking back on that, how did he get into the dam car? John J. Nazarian read more

Who ever is thinking on doing business with this company be very careful they like to overcharge costumemer not ones but when they can if you don't pay attention to theirs invoices I was there not long ago and this company overcharged me more then $1000 to my credit card read more

I needed an engine hoist and found A/V Equipment Rental. When I got to their location I was greated and helped quickly. Their prices are very reasonable, and the equipment was in good condition. I'll definitely use them again. Thanks for the great service. read more

We occasionally need to rent large equipment like mini excavators for projects around the home and garden and we have always rented from AV Equipment. Recently I needed an aerial lift to trim and remove some trees that are close to our house for brush clearance. AV Rentals delivered the lift well in advance of the scheduled delivery time (better early than late!). All was going smoothly until the engine cut out on the lift a couple of hours into the job and left me stranded about 30' off the ground. The lift had an auxiliary battery power which allowed me to get back down to the ground. After explaining the situation to the staff on the rental desk, they picked up the lift (again, on time and as scheduled) and issued a credit once they had inspected the returned lift and confirmed the problem. While it wasn't helpful that the equipment broke down before we could finish the job we'd rented it for, it is good to know that AV Equipment Rental stands behind their products and service and provides great customer service. read more