BEWARE OF BUFFALO SHIPPING ETHICS!!! I shipped 6 bottles of very expensive Napa Valley Cabernet Sauvignon to my sister in Virginia. I typically ship with Cartons and Crates, but they couldn't ship to VA. My sister received the shipment BUT one of the bottles had been replaced with an inexpensive Hess Chardonnay. When I spoke to Brian (owner) about this all he could say was this has never happened and that he was sorry. That was PATHETIC. I will NEVER use Buffalo Shipping, nor will I recommend them. read more

Was in town visiting some wineries and found myself having a dozen bottles to ship. Not knowing what to do i called the first place i found and am blessed to choose them. Brian the owner actually picked up and guided me through the entire experience. Fast forward a couple business days and my bottles arrive to my house in perfect condition and at a great rate Super happy i came across this place and highly recommend it! read more

Buffalo's Shipping Post - Shipping Centers Near Me - Napa, California

I typically do not write a review, however, I will make an exception in this instance. The customer service was terrible. I shipped 2 items. The first item never arrived at the address and was sent back to Buffalo Shipping. Buffalo Shipping resent the package and they proceeded to bill me a redelivery fee. Basically, I paid twice. The second item never arrived. I had to contact Buffalo and was told it was lost. The package was never found. They refused to refund my money for the 2 packages I did not receive. Not a very good business practice for a shipping company to charge for "not shipping". I do not recommend using Buffalo Shipping Post. I would rate less than 1 star but that is not an option. read more

Wifey and I stayed at Inn on Randolph (see separate 5-star review), where they have an agreement with Buffalo's Shipping Post. It was fast and painless. I filled out their Wine Shipment form, left four world-class bottles of Napa Valley Cabernet Sauvignon at the Inn and hoped for the best from an unknown entity. I opted for the insurance: a no-brainer! That was Sunday. That night, after arriving back home, I received an email from FedEx indicating that Buffalo's Shipping Post had arranged for overnight shipment to Texas. The shipment left on Monday and I received my precious bottles on Tuesday. It was well packaged and every bottle was in pristine condition. Impressive service. HIGHLY RECOMMENDED! read more

They make shipping easy. Just go in and drop off. Shipping form is right on the website so you can print and fill out ahead of time. We only ship with Buffalo!! They handle all our orders quickly and with care. Thank you read more

We have used Buffalo for years and have always been happy. But since Ernie left, they have gone downhill. Terrible customer service. read more

Never did i ever think i would write a review about a shipping company, but these guys rock! New ownership, and QUITE an improvement from the old cantankerous owners. They were super helpful on a large and outside the box (pun intended) shipment...use them! read more

Hi I buy a lot of wine. A lot of wine. I will never ever ever ever ever buy wine for shipping from any winery that uses Buffalo's. Like I said I buy a lot of wine. I use UPS and FedEx. Both are great but I like FedEx in Highland Park because if I happen to not be home I can easily have my shipment held at the Kinkos on Skokie. Now I ordered some really good wine that I unfortunately will not be ordering again because when I was not able to be home I tried to have my wine held at Kinkos. Nope can't do it. Buffalo's puts some kind of spell on the shipment and you can't have it held for pick up. You can only call Buffalo's and for $20 per box (so that was $40 total) extra Buffalo's will "change the shipping location" to the FedEx store. So this is really bad service. Hey Napa wineries, I know there are other shippers you can use. If you are using Buffalo's I won't order your wine. read more

Buffalo Shipping Post is a small non-corporate shipping and receiving shop in Napa. I would venture to say their expertise is in the area of wine shipment. We used them to receive wine from a winery that did not allow pickup but offered free delivery in Napa. We contacted Buffalo Shipping and was directed to their website to fill out a simple form and fax back to them. We were called when the wine arrived and gave a ballpark time in which we would pick up the wine. When we arrived we were greeted with a friendly hello and how can we help you. To my surprise the gentleman at the counter was Ernie the nice man I spoke to on the phone and remembered who I was and within seconds handed me my wine. As I went to pay him, Ernie refused to take my money. Their charge is only five dollars to pick up but on this Saturday he ran the most sought after special in any business "free of charge". Great customer service, easy to find and with plenty of parking at the location - yes, Buffalo Shipping Post deserves the "Woohoo! As good as it gets" 5 star review! read more

This was the first time using this place. I picked it because the shipping place I have used in the past didn't open until 9 and this place opened at 8 and I needed to be on a plane in Oakland by 11 a.m. We arrived Monday morning right at 8:00 a.m. Walked in and there was an older gentlemen that was working alone. He was pleasant and helpful especially to the other couple that was with us because they didn't have enough for a case to ship back so he helped give them some suggestions. He provided us both with the shipping forms which had to list out each individual bottle you were shipping and the cost. It doesn't take a few mins to complete but not a lot. The other place I used was faster, they took the wine, your address and you were done. But I understand them asking you to list the wines, in case there is a problem you have a list to refer to. The guy explained that there were two companies they use a local place that would have the wine to us next day (we are in California) or we could use Fedex which would take a few days. I picked Fedex because I was familiar and more knowing I knew the company. It cost us around $60.00 dollars which including the packing materials. Now we did pack our own wine in the box, again not a problem, but the other place I used they did that. Our shipment of wine arrived on Wednesday with no problems. Would absolutely recommend them. read more

Don't worry about getting your wine home. Buffalo Shipping will not let you down. We've shipped 6 times with them and not had one snafu. On our last visit, my friend realized she had not gotten the wine she thought she was buying! No problem says John, we call the winery and John and the winery arrange to have the proper bottle brought in and exchanged before shipping and we didn't have to do a thing or stick around. That's service! I do recommend you download the sipping forms before you get there, or our hotel had them at the front desk. This will save you time when you get there, since you need to fill out the size, value, vintage and description of each bottle. Don't see this as a pain, it is for your and your wines protection! Their ridiculously inexpensive shipping includes the packaging. I don't know how they do it. I shipped a 12 bottle case full of wine and another case filled with glasses and food items to San Diego for like 40 bucks and I get it in two days. The box alone at U-haul is $19. Don't mention what it would have cost to fly with it! Oh, and after John reviewed my order, he recommended skipping insurance to save some money. I love the no upsale approach! They are conveniently located on your way OUT of Napa so you it can be your last stop before the airport. And John, if you are reading this...thanks for the bung! Murphy loves it! read more

We bought some bottles of wine while we were out in Napa Valley. I thought many businesses would be set up to ship the wine. The night before as we were packing up I decided that wasn't the case. After calling around to many places. I decided to take the advice of the Raley's clerk and go to Buffalo Shipping Post. So, on the morning we were to leave we left Cordelia and drove back into Napa to get the shipping post. Luckily, on the week days this place opens at 8 AM and we were able to get up early and drive back to Napa and ship our wine. We shipped on a Thursday and they say allowed 15 days. It was up at my place by Monday. Quick efficient service. They also sell wine, greeting cards, and other items at this place so you can just buy items to ship right at the store. I would recommend and reuse these folks again. read more

I want to begin this review by saying BSP has been reasonably good historically when shipping wine. Today, was another story altogether. Shipped wine on 10.17.17 Apparently, no return address, or phone number, was placed on the shipping documentation on the packaging so when it was not deliverable by Fedex (still unsure as to why at this point) it was returned to BSP and not to me. BSP made not effort to contact me to notify me the shipment was returned to them (according to them they keep no internal records of shipments to find this information) As a result, three bottles of wine have been sitting in BSP since 10.26.17 and I just found out today (12.20.17) when someone "happened to notice" it was there. That's right, almost two months later!!! Did I get a refund? NOPE Did I get the package reshipped due to all the apparent errors? NOPE My story, you decide. read more

LOVE Buffalos shipping post. Best prices, nicest people and quickest service in the valley.

Super nice staff, price for shipping is pretty par for the course. Slightly higher than some around 70-80 a case depending on where it's going but for a 3rd party shipper not bad. There was a mistake on my order and the staff, especially Scott went above and beyond to fix it and make sure my family got the vino before New Years. Thanks guys! read more

Having bought a *few* bottles of wine, olive oil, and other miscellaneous items during our trip West, Mark C and I were unsure how to get it all back home. Luckily our inn keeper told us about Buffalo's and boy are we sure glad she did! All told it took us about 45 minutes to get everything itemized and packed and we were helped every step of the way by Ernie. He helped us figure out how many who boxes we needed and even assisted in packing up our miscellaneous times for shipment. With weight and carry on restrictions now more and more prevalent when flying, this is definitely the best way to make sure your items get home safe and sound. read more

Poor customer service by the older lady with blonde hair. No one was in the store and I was treated as If was wasting her time with the package I wanted to ship. read more

This used to be the place to go when I needed to ship something. But recently I have found the customer service to be horrible. I used to recommend people to go there and now in good conscience I send them to the UPS store. My understanding is the ownership has changed and that is really a shame. As soon as the new owners realize that the customer in the store helps to pay the bills, it may improve. read more

Used to be so great. Now with the new owners they are absolutely horrible. Terrible customer service. I have given them three tries now going back. I have been incredibly disappointed every time. I own a small business and ship regularly. My latest experience I went in asking for a shipping envelope, which they did not have, a bubble wrap one and then I asked for a small shipping box which he handed to me and then helped the next person in line when I wasn't done asking my question. So I then waited for him when he proceeded to help more people while I was standing at the counter in front waiting for him. After waiting for five minutes I finally just walked out. read more

Not a lot to say. We needed the services of a company that specialized in shipping wines. When confronted with the reality that Vineyards can't directly ship to certain states, my mind went back to something my Dad used to say-"Give Buffalo Bill a call." Well, that's not the name of the company but close enough. Our wine was picked up at the vineyard and I just signed for it. I'm very pleased. Give Buffalo Bill a call. You'll be glad you did. read more

These guys were my only go to place for the past ten years. Then things changed drastically when Ernie and the rest of the crew left. Now I have no faith that a package will get to where I will need it to go. Going elsewhere for piece of mind when shipping my goods. The two packages I sent out last week ended up a complete fiasco and crap shoot. read more

My coworker shipped a package to me for a work project. The package I received was not what she shipped. This place put her ship to information on someone else's contents and I received something that was meant to go to someone else. I don't even understand how that's possible unless they set the boxes aside to pack and label at a later point and not when the customers were standing there watching. Completely irresponsible. Luckily my package was of little value and it's just a huge inconvenience. But what I received by mistake did have value and I suspect the other party will be livid when they find out what happened. read more

Shipped 11 bottles of wine from here quickly and easily. They have all the materials, etc. total cost to Los Angeles with $700 insurance for $88 total. Highly recommended. read more

My boyfriend and I visited Napa and needed a few wine shipments back to our apartment in LA, super convenient and great service! 10/10 would recommend! read more

I would give zero stars if possible, worst experience shipping wine ever. I took over a month to get our wine shipped to Illinois. The most unhelpful and abrasive people to deal with when THEY make a mistake. DO NOT use these people. read more

Terrible customer service. I called in a few times to try and tract a package I was sending to my family and the lady I spoke with was extremely rude. Maybe she was just having a bad day was my thought but the second time I called to follow up she was the same rude and acted like "how dare I call to ask her anything". I finally got my tracking number but it came with a lot of unnecessary attitude. I would never do business with a company that allowed that kind of customer service. read more

WARNING, someone here at this shop, perhaps the younger male has stolen from my children. The Grandmother of my children has shipped Christmas cards with cash, each a $50 bill inside each of three cards and 4 bottles of wine. The wine was packaged inside the box and no cards or cash to be found. Shame on the person or company that has stolen. It's not about the money, but the Christmas cards from their grandparents with handwritten notes individually written to them, that my three boys will NOT be able to have under the tree this year. Beware your credit card info is taped on boxes for all to see them, on order slips. Very unprofessional. ( and no the box was not opened and tapped again as pointed out by said younger male). Happy Holidays and DO NOT SEND CASH through these folks...it won't make it. read more

Anytime we visit Napa, we ALWAYS use Buffalo's Shipping Post to ensure that our "precious" cargo gets home safe and sound; and they ALWAYS do an excellent job! It does get kind-of crazy at times, so it is good to prepare ahead of time! This past trip into Napa, we stopped in Buffalo first thing to pick up some case boxes, as well as some shipping forms that went along with our wine. That way, we could just swing on in, drop off our wine with forms filled out, pay, and be on our way! Doing it this way was the way to totally do it! The staff is always super nice and friendly, and knows how to ship wine properly and FAST! If you are in the Napa-area and looking for a place to ship your wine home (instead of trying to pack in in your suitcases), Buffalo's is your place! read more

Where you go during your trip to Sonoma County/Napa Valley is up to you based on your situation, time allowance, budget or wine preferences, but if there's one place you MUST consider should be this shipping post to send your wines back home. The staff was very warm and friendly and did a great job processing our paperwork and packaging all our purchases. One super perk of this place is their stock of bottles they sell. They sell a limited selection of vintages from the local wineries at a fraction of what you pay at the wineries themselves. And they can ship it to you too, so you can get your favorite bottles shipped to you without the need to visit the wineries themselves. Awesome! read more

Used these guys again on a recent trip to Napa as they were so great the last time we visited! Price was right, and the quality of their packing of our precious wine was great. They were even super patient with us when we showed up and told them we needed 14 (yes, 14) 12 packs to ship back our wine!! Mind you, it was 4 of us this time around, so we definitely bought more wine than we had the first time. After we left, they called us a few hours later and offered to ship it out first thing the following Monday with 2 day shipping, for no extra charge. So that meant we would get our wine a week earlier than promised! We'll definitely continue using them for our wine shipping needs anytime we're in Napa! read more

Buffalo's Shipping Company is horrible. We shipped 6 bottles of wine from there on Sunday afternoon. They stated that an adult would have to be present to sign for it, so my wife and I discussed with the employee if we s should ship it to our house, to my wife's work, or to the Fedex store near our house. The employees stated that it would arrive the next day; possibly the day after that. So we decided my wife could be home to receive it, and shipped it to the house. After working from home 2 days, which was an inconvenience, as well as a negative from her company's perspective, the wine did not arrive. Calling Buffalo's Shipping, they stated that the shipper, GSO, missed the delivery and they would try again the next day. I explained my wife had taken 48 hours out of her time/office to wait and the wine hadn't shown. I confirmed with my wife that she could work from home the next day, but would have to leave for a dentist appointment at 4:20pm. Sure enough, the shipper arrived at 4::47 pm after my wife had left. I called the shipper who's # I got from the 'missed shipment' email I received, told them what happened and I asked if they could send it to my wife's office at this point. They said they'd call Buffalo's to get the change authorization. The next day I get a call from Buffalos saying I'd be charged $20 to change the destination. I let her know it was the shipper's fault and my wife wasted about 72 hours away from working at her office waiting for the package. The least they could do is ship it to the office at no more charges to me. She very rudely said 'no, it costs us money. If I don't pay more, it will be delivered to my house between 4 and 5 pm today.' I told her what I thought about how terrible her company and that their customer service is terrible, among the worst I've ever seen. Missed the shipment the next day, had to pay $20 change address fee and got the week 4 days after promised. read more

I now used buffalo for the second time. What a great group of people. They go the extra mile to get your wine to you safe and for a great price. I'm sorry for the people that gave bad reviews. They must have had a unique problem, I can say that after using them two times, I'm convinced they are great and will use them again and again. I recommend them without reservation. read more

Ernie was awesome and extremely helpful! We needed to ship allot of wine, multiple cases and Ernie and staff provided us with assistance in completing our transaction. The shipping costs were reasonable and the process to package the wine was very easy. There are few options in the area to ship wine and many locals have recommended this location; it is a great place to ship not only wine but anything that you need to ship. We received our package within the timeframe given to us and everything was received with no issue. We are very happy that we choose Buffalo for shipping needs! read more

I went there today and was greeted by a nice gentleman who greeted me and asked me how he could help. He placed my item in a box, taped and packaged it for shipping. Was very reasonably priced. This place is way better than the UPS store . read more

All of our bottles made it home safe, nuff said. Thanks to Richard Graeser for the recommendation. read more

My trust in Buffalo shipping post was not misplaced. They picked up the wine at my wine locker in Napa, and shipped it safely. I received pretty good service, especially considering that it was the busy season. I would certainly use them again, and trust them with expensive wine. I learned the hard way to avoid Buffalo's competitors. Avoid Cartons and Crates like the plague (see my review of them for details). Saving a few dollars a box cost me thousands with Cartons and Crates. read more

I hadn't used Buffalos for several months. Apparently it has been sold. I will NEVER go there again. The man that helped me was VERY rude. I wish I had taken my package back and brought it elsewhere. I've used the fedex place by ranch market lately and they are so helpful and polite. I will continue going to them. Never Again Buffalos which I have gone to for over 10 years read more

DON'T GO TO THIS PLACE!!!!! The 2 men that work on the front are so friendly and helpful. But never don't send Tracking Numbers to your email and it's very incipient to have to call and talk to lady that is responsible for Tracking Numbers. She is RUDE and will hang up the phone on you. Not helpful at all. I work on a winery and trust me, the last thing I want to do is to call her to ask for the tracking number that I asked to be sent to me. Definitely NOT coming Back! read more

We have used Buffalo's Shipping Post on every trip we ever took to Napa with no issues. This most recent trip I was a little concerned about the many negative reviews on Yelp. After much discussion with my husband, we decided to use Buffalo's again to ship our wine. We were helped by an older gentleman who was very patient with my fears. We elected to used fedex and to have the wine shipped to my husband's office to insure someone would be there to sign for the shipment. The next day we received an email with the tracking number and the following day we received our wine. All was intact and in good condition. Overall it was a good experience and our next trip we will probably keep using Buffalo's. No complaints with the service or the outcome! read more

Had a great experience shipping wine. Very organized and all materials are displayed and labeled with price