We actually left another establishment because 1) they didn't have the Twins available and 2) service was very poor (they didn't have enough staff). We hadn't had the best experiences at BWWs in the past, post COVID, but today was very very good. Good food and good staff at BWWs. Food was hot and delicious and they had the game on. I cannot wait for the patio to open up in the spring/summer so we can sit by the nice pond/fountain area. We WILL be coming back again! read more

I had one of the lunch specials. The food was piping hot, delicious, and very reasonably priced. Alexis was the bartender/server and she was friendly, engaging, kind, and very hard working! This was a fantastic experience! I look forward to going back to this restaurant soon!! read more

Carry out order. Arrived a few minutes before the pickup time (5:10pm). I was told it would be a few minutes. The server at the front counter was very welcoming and gave updates as often as he could. 16 minutes after my pickup time, the order was ready. I checked it for accuracy and the kids meal drink was missing. Since he was assisting someone else I had to wait and then ask for my missing item because the order wasn't properly checked. When I got home and opened all of my items I realized they also forgot to pack marinara sauce in with the mozzarella sticks. The wings were not sauced very well, on the dry side and the fries were cold. I'm not sure what held up my order but it was frustrating that the order was late, inaccurate and below the normal quality we have come to expect. read more

Buffalo Wild Wings - American Near Me - Eagan, Minnesota

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Sean our waiter offered a very good experience. His enthusiasm lit up the room and created an environment that was amazing! Give Sean a raise read more

This location can be hit or miss sometimes. They seem to often be busy when I go, especially weekends at night, even when they aren't super busy service can be a bit slow or it can take a while to get seated. I more recently did takeout and it was fine. I love that they added a quality check station to double check your order before you leave. Shows that they care. I almost always order a chicken wrap with potato wedges. The food does usually come out hot and I really appreciate that. Sometimes I feel like the staff could be a bit more welcoming but I do understand sometimes (especially when busy) it can get a bit overwhelming (also if they are understaffed). read more

My best friend and I met here around 8:00pm on a Thursday evening as this is one of the few places that serve food late and are open late. Couldn't even tell you the last time I was here prior to this evening.... I'd say at least 2 years. When I arrived, my friend was already seated at a booth and as soon as I sat down, our waiter came right over to grab our order. Talk about quick service! Honestly, something you don't encounter all the time, so thank you to our server Tommy. My friend ordered mozzarella sticks and chips and salsa and liked both appetizers. Later during our visit, I ordered the Chocolate Fudge Cake which came with a scoop of vanilla icecream. I'm a HUGE fan of chocolate and thought the piece size was amazing. Taste wise, it was fine. It didn't taste as fresh as I would have liked it to be, but still good. We had two servers by the name of Tommy and both were attentive and friendly. Much appreciated! We were there for an about 3 hours and Tommy continuously checked on our beverages and offered refills. Awesome job and much appreciated. Restaurant offers lots of food options from appetizers to wings and burgers, etc. Lots of televisions scattered around for sports viewing of games and such. Bar area was fairly quiet for a Wednesday evening. If you're looking for a laid back casual sports vibe, this could be your next spot. I'm thinking it was likely quiet because it was a Wednesday evening, but who knows. Thanks for a good experience and nice service. read more

Buffalo Wild Wings - Chocolate Fudge Cake with vanilla icecream - American Near Me - Eagan, Minnesota

The food was so good. But the service. They were very kind people but the hostess put too many people in one section and the server was so overwhelmed I felt terrible. There should've been more servers because they had plenty of expos, or the manager should talk to his hostess. So many tvs and it was great to enjoy. read more

The food is always good but my fries are always so cold when my food comes out and it seems like it's every time I order take out. Either I'm missing items or I get the incorrect one. It's a hit or miss sometimes with most locations I think now. read more

Buffalo Wild Wings - American Near Me - Eagan, Minnesota

Firstly, I would like to commend the food quality and restaurant cleanliness. The food was prepared to my liking, and the dining area was well-maintained. Additionally, my server, Kristen, was attentive and ensured that our needs were met throughout our meal. However, I must also address the significant shortcomings in customer service that I have observed at this location. There seems to be a pervasive lack of engagement and enthusiasm among the staff, particularly the management team. This lack of a service culture is evident in the absence of smiles, minimal interactions with guests, and a general demeanor that suggests dissatisfaction with their work. Buffalo Wild Wings is typically known for its lively atmosphere and welcoming environment, making it an ideal place to catch a game and enjoy a casual meal with friends. Unfortunately, the Eagan location falls far short of this standard. The subdued atmosphere and unwelcoming demeanor of the staff create a rather unpleasant dining experience. Despite these concerns, I would like to highlight the exceptional service provided by two individuals, Sierra and Alexis. These two employees consistently demonstrated genuine smiles, engaged in friendly conversations with their tables, and went above and beyond to create a positive experience for their guests. As a professional in the hospitality industry, I understand the importance of fostering a positive and engaging work environment. When employees feel valued and appreciated, they are more likely to translate that enthusiasm into exceptional customer service. I urge the management team at the Eagan location to take immediate action to address the issues I have raised. By cultivating a culture of positivity and emphasizing the importance of customer service, they can transform the dining experience and restore Buffalo Wild Wings' reputation as a fun and welcoming establishment. Thank you for considering my feedback. I hope that you will take my concerns seriously and implement the necessary changes to improve the customer experience at the Eagan location. Sam Walton once said: You know who I am? I'm the customer who will never come back. And then I have fun. Watching these companies spend millions of dollars, in marketing and advertisement, in order to make me come back to them. When actually I was there already, and all they had to do was a simple, cheap and easy thing: treat me with a little courtesy. There is only on boss: THE CLIENT. And he can fire everyone in the company. From the employee to the Chief Executive, simply by taking his money somewhere else" Customer Experience. This is what it is all about. read more

I swung by on Sunday evening with plenty of time to spare before my flight the next morning. I wasn't keen on hanging out at the airport, so I decided to visit the Buffalo Wild Wings near MSP. I tend to travel this way a few times each year. I settled at the bar around 9 PM, and my bartender, Kristen, was super friendly, making the night enjoyable. Thank you. read more

I literally came her expecting to have a good time and i was let down.... With all my MF expectations! I HAD A GOOD TIME! Im from california and the drinks were cheap and ALEX was literally the coolest server ever! The food got here SO FAST! Ill come here again in a heartbeat! read more

Buffalo Wild Wings - DRINKS WERE FIRE - American Near Me - Eagan, Minnesota

The best food good good ambiance Good service ever 10 stars excellence place ever Good food ever read more

Refusal of service through DoorDash, we were handed the wrong order and the Dasher didn't make it right, it wasn't even from BWW, IT WAS FROM ZUPAS! Now we are out of a meal and money with no reimbursement. Buffalo Wild Wings? More like BS W W. Will no longer be ordering here through DoorDash or UBER Eats. Better off closing this place for good. read more

Food was super mediocre and The service is god awful, took about 8 years for us to get our food and still haven't gotten WATER ambiance is bad it's stinky and ts pmo. read more

service was mediocre, have gone to diff locations & the food also was mediocre, least fav I would say. seemed like I was going back to when whites judged colored humans(before my time but felt that vibe). the servers would pass by just looking @ my date & I. Coming from a manager/server, the service was the worst part, very nosey, no ethics or some type of moral guidance, it seems like this in most places nowadays especially here. we were just laughing confused. speaking business wise, very poor service. read more

The service here was awful. Our waiter checked on us once after we received our food and my friend wanted a refill on his drink while we were eating and she never came back to ask if we wanted a refill. The next time she came back was to give us our bill. We were going to order dessert and she never gave us the opportunity. read more

What happened to bww? A fast food drive thru has better food. Small cold wings stale fries dirty tables what's not to love?

I just spent close to $30 on boneless wings and a mountain dew thru Uber eats. The driver said "oops nothing she can do to call the restauran. They apologized put me in hold waiting for a manager for the kid to deny me help or honor the money spent and lost T due to a neglected order. Uber eats tells .e to call them. THIS PLACE WILL STEAL FROM YOU AND LAUGH THEY ARE AWFUL read more

Great experience! Great place to go after you take the kids to the indoor playground! Great options for kids! Great flavors! Great beer! Great service! read more

The food was great as usual! We love this restaurant. Our server, Jack, particularly made our last dinner there truly enjoyable

Why do I do this to myself and keep coming back here? The servers always feel judgy and rude. The food generally is okay, but there are sooo many other places where you can actually get good wings. read more

Buffalo Wild Wings - Queso, boneless buffalo wings, French Fries - American Near Me - Eagan, Minnesota

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I placed a delivery order and asked for the sauce on the side since I wanted some naked for my kids. The sauce was missing from my order. I also ordered a basket of potato Wedges and they were dry as they can be. I wish I could add a picture of my food. Just disappointing! I called and was offered to pick up my sauce. Well I paid delivery for a reason. read more

Buffalo Wild Wings - I was able to upload a photo. They are so dry and gross. - American Near Me - Eagan, Minnesota

Buffalo chicken wrap and wedges with cheese. Not even joking, 1 chicken nugget in each wrap side with zero sauce and saddest wedges with cheese ever seen. Super disappointed, was one of my fav stops but take out just sucks. read more

Buffalo Wild Wings - Chicken wrap and wedges with cheese - American Near Me - Eagan, Minnesota

1. I've been a long time customer of BW3, but I've had it. Making me pay a fee for the honor of getting takeout? I won't be a customer of any place that penalizes me with fees for anything. If you need your takeout service supported, as you state, then raise your prices and I will decide if I want to keep buying your food. If you charge me fees? Bye. 2. Demanding I tip for a take out order is a deal breaker. I will not tip your employees who simply do their job. If the issue is they need a living wage, then raise your wages and raise your prices to offset. I will not pay for exceptional service, as a tip should be, when I am getting the minimum basic service because its a take out order. Fuck you. read more

Idk who runs this sh*show, but whoever it is needs to be fired. I ordered 6 boneless wings and a side of mac n cheese. These mfs gave me all traditional bone in wings, & to make matters worse, they gave me all drumettes, not flats. Like who does that.? Is that some kind of joke? I dont blame doordash cuz they had ZERO fault in this. Like i would like to see the person tht did that and smack tf outta then with this chicken cuz wth?? read more

Spent almost $100 on wings and got absolute rotten celery and over saturated wings. No idea what business would let this out the door but is the last time we will ever visit this restaurant. The smell from the expired veggies was enough to ruin anyone's appetite. Buffalo Wings read more

Buffalo Wild Wings - Spent almost $100 on wings and got absolute rotten celery and over saturated wings. - American Near Me - Eagan, Minnesota

this BWW is the best in the area! I've been to a couple in the area and honestly this beats all of them. The parking lot and actual store is very big and perfect for large groups. They have a couple of spots in the very front specifically for carry out and thats perfect since its right in front of the store. You walk into the reception area and if you're picking up, they make it really efficient. and if you're getting seated they take you into the right wing of the store or all the way to the back where there's a lot of tvs and the bar area as well. I've always ordered online and they have it ready to go on time,but if you order on the weekends or during rush hours add an extra 15 minutes to your time. I remember during the superbowl they had a highly efficient, orchestrated system for pick up orders. The wings always have a lot of sauce on them, are very hot temperature wise and crispy. They never skimp on their portions or sauce, and always maintain a good balance of flats to drums. The employees are unbelievably friendly and really listen to you, politeness seems to be a top priority here! read more

Buffalo Wild Wings - Hot wings snack size 5 in total - American Near Me - Eagan, Minnesota

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made a plan for wings and hockey at Buffalo Wild Wings- Eagan- arrived, no one at the front desk. no signage to wait to be seated or seat yourself- checked bar, no clean tables and the server did. not engage or help us. we asked about a booth and were told no server in that section- still no one at the host station. we walked out as well as the gentleman who had walked in after us. read more

The service was horrible they gave us our food before our drinks. They took at least 1hour and 30 mins to get our drinks and like 2 hours for food read more

This is one of my favorite BWW in the area, not only because it has a huge bar area but also because it is usually full of Packer Fans on Sunday! This place is usually pretty crowded for any kind of sporting event both the bar and restaurant area, if you don't want to wait then get there before it starts. Sundays are usually very crowded and there is normally a large number of people lurking the bar area waiting for a table to open up. There is a nice outdoor patio which is partially covered and surrounding a pond, both Jake's City Grille and Houlihans Bar back up to the pond as well. The food is typical for BWW, I wouldn't say it's great food but it is consistent. 5 Chipotle BBQ Dry Rub, 5 Hot BBQ and a side of ranch normally complete my order. Although now that they have changed their ordering options for wings I think it is something like, Snack, Meal or Platter and it says no less than 5 or no less than 10, etc. Come to think of it, I am changing my review to 3 stars because of that, it made me grumpy last time I was there. Anyways, I go for what I assume everyone goes for, the Atmosphere. What I like about dining here is that there are 3 solid choices, (BWW, Jake's City Grille and Houlihans) all within walking distance. Each option has a nice bar area with patio, depending on your desired experience one of these places should fit the bill. read more

Buffalo Wild Wings - Main bar TVs - American Near Me - Eagan, Minnesota

Was looking forward to a nice evening with my date. As I entered the building two staff members looked at us, turned their backs and came back 10min later. The lady basically yelled at me when I gave her my name and asked how long the wait would be. We then waited for our text to come in and never received one. The line was out the door and other customers were visibly upset. I confidently can say I won't be back. read more

Great food, amazing service from Rebecca the bar sever she made sure everyone was well taken care of, We're definitely coming back to this location because of our lovely sever Rebecca read more

Ordered thru door dash. Part of my order was 10 boneless wings. What did I get? Barely 6, with one of the pieces the size of a penny. We have had hit and miss at this location before. Think we need to take our money, to businesses who actually care. read more

Buffalo Wild Wings - Supposedly 10 Boneless Wings, turned out to be 5 1/4. - American Near Me - Eagan, Minnesota

This is probably my favorite B-Dubs in the south metro. Although I've never quite forgiven the chain for switching to Pepsi products, they still offer some of the best commercially produced chicken wings with the dessert heat and dry rub buffalo seasonings being my favorites. And, their tap beers are usually chilled just right. In terms of this Eagan location, usually clean and well kept. There's also a lot of natural light which can be an issue at some locations which feel more cavernous. The outdoor material during the spring and summer is awesome. read more

Just do yourself a favor and don't come here. Truly the worst Buffalo Wild Wings. I'm surprised it's still running honestly. Horrible horrible service it's a joke. read more

I used to go here regularly. Decided to check it out for the first time in a while, even against the warning from a friend about the quality going down. Barely any sauce on the wings, to the point were they look and taste like plain wings. Won't be going back. read more

Buffalo Wild Wings - Barely any sauce - American Near Me - Eagan, Minnesota

Sloooooow service. The wings and sandwich were good. Our appetizers came out right away but our food order was Xtra slow. This is not my usual location and probs will not return. read more

Place is small,Aaron the bar attendant is the Best....He really does his job.Not the woman she messed up our order and keeps a nasty bar area..Also servers are good, Alex needs more csr work to busy playing games while orders are not filled...The food is okay..could be better,,The biggest problem I have with this place is ordering food and drinks shouldn't come with Gnats..everywhere....check my pictures.....ppl check your food and drinks my husband beer had Gnats all over it.. read more

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This is my Cheers in Eagan! I almost always sit at the bar and have had the pleasure of friendly service from Deb, Chuck, and Aaron on several occasions. The recent remodel made the bar area larger and created a more open and appealing visual presentation. With 2 happy hours a day, wing specials on Tuesdays and Thursdays, televisions surrounding the place, video games, and buzztime trivia, there is something to appeal to all ages. What i really like about Buffalo Wild Wing's is its constant endeavor to better serve its patrons. BWW has limited edition menus that change based on the season and includes new sauces from its sauce lab that are either hit or miss, but dang it, they keep trying. The price is fairly low if you take advantage of the daily specials. Order a beer and the street tacos, a real bargain on the HH menu, and walk out with a bill less than $10. Happy Hours Every Day 10pm-close, Daily Specials, M-F 3-7pm Happy Hour Specials M-F 3-7 $1 off draft beer, $3 wells, wine & margaritas, 1/2 off appetizers Aside from the cold beer and friendly service, this location holds a special place in my heart because it is where I met Matt G. read more

Buffalo Wild Wings - A perfect vodka martini! Not just for wings. - American Near Me - Eagan, Minnesota

Ordered two medium traditional wings, a side of spicy garlic sauce & buffalo dry rub seasoned fries tonight through Door Dash. Yet again, whoever made my order &/or reviewed my order, failed miserably. Funny enough, same mistakes as the last time I ordered Buffalo Wild Wings through Door Dash. Half of my wings, I asked for extra crispy & all flats-even added a "please" at the end of my comments. I also ordered a side of spicy garlic sauce for an extra .60. Oh, & out of all 6 sauces included, I asked for one ranch out of the 6 & got 3 ranches. Can this Buffalo Wild Wings do anything right? Order arrives, & again, same mistakes as last time. Half of the wings were not extra crispy & all flat, but in fact a majority of drummies & no spicy garlic sauce on the side as ordered. Note: both orders were made from the Eagan location read more

Buffalo Wild Wings - American Near Me - Eagan, Minnesota