These 3 stars are only for our server Spencer, because without him this would've been a one-star experience. Spencer was doing the job of multiple people in the sports bar section taking orders, running food, and doing most of the bussing himself. I watched him stack huge towers of dirty dishes in his arms. At one point the stack fell, and the coworker standing right next to him? Too busy watching the game to lift a finger. Embarrassing. Spencer was sprinting around trying to keep everyone happy while his coworkers magically vanished. There were three other servers at one point... then suddenly none. No teamwork, no urgency, no accountability. Just Spencer holding the entire operation together. He stayed kind, professional, and on top of everything while being completely unsupported. Management needs to wake up, because Spencer deserves a raise and this location desperately needs a lesson in what "team" actually means. read more

I usually enjoy Buffalo Wild Wings, but this visit was disappointing. Our server, Melina, at the Burbank location, had poor attitude and talked back when we asked questions, which felt unprofessional. I had ordered 30 bone in wings, 6 flavors: Jammin Jalapeno, Mango Habanero, Original Buffalo, Hot, Lemon Pepper dry rub and Golden Fire. I also ordered a kids meal: teriyaki boneless chicken and 2 fries ( Regular and Large). We waited nearly 20 mins before getting our food: wings and fries, which was already cold and another almost 10 mins for the kids meal. Upon getting our order, they gave me BBQ instead of Original Buffalo. Also the 2 order of fries, which looked both regular size. I brought it up to our server and she immediately talked back to me in a rude manner telling me: "I clearly heard you say Original BBQ and so I put it in as honey BBQ". I told her that I had written down my order and was reading it so I wouldn't forget what flavors I wanted. She then said again : "I know what you said and was Original BBQ not buffalo". She said she gave us 2 larges fries, which was cheaper due to happy hour. I wish she had relayed the info to us about the fries so I wouldnt have felt dumb asking about it. Good service goes a long way, and unfortunately this experience missed the mark. Long wait time for service also I was very uncomfortable with our server during my family time at BWW. read more

The wings here a little better than other Buffalo Wild Wings locations I noticed. Service is ok.

Decided to visit this Buffalo Wild Wings location on a Tuesday afternoon while waiting for a movie at the AMC next door. Arrived around 3:30pm and the place was dead. The bar was empty but a polite young man named Fernando welcomed me. He gave me the menus, mentioned the Happy Hour options, and also that there was a BOGO 50% promotion for traditional wings on Tuesdays. I ordered one of the Happy Hour drafts, along with a 6-piece of dry Lemon Pepper rub and a free 6-piece with Honey BBQ sauce. The beer was tall, refreshing and very reasonably priced. The wings arrived within 10 minutes and were presented nicely on a silver serving tray. Overall the flavors were solid. The Lemon Pepper version was a bit dryer than the Honey BBQ, but crispy. The Honey BBQ was sweet (not too sweet) and tender. Overall, Fernando was extremely friendly and welcoming and made sure that I was taken care of as the bar and restaurant started to slowly trickle up in occupancy after 4pm. The location is great within a ton of free parking in nearby structures. The restroom was also clean and well-stocked during my visit. Overall, a pretty decent option in the area and I was pleasantly surprised with the service and cleanliness of the restaurant and restroom. read more

Buffalo Wild Wings - 12-piece Lemon Pepper Dry Rub and Honey BBQ sauced Traditional Wings with a Large Happy Hour Draft Beer. - Chicken Wings Near Me - Burbank, California

Shout out to Kalina for being such a great server. Minus 1 star since Buffalo Wild Wings has changed their rewards program - you used to be able to get 10 points just for "checking-in". If corporate / management reads this. Please bring this option back! read more

Buffalo Wild Wings - Happy hour coming in clutch. - Chicken Wings Near Me - Burbank, California

My family of 6 use to come here all the time but last week we went. For some weird reason that place wasn't as cool like it usually is. It was a bit hot. Once we got our order my fries looked toasted and I got the wedges so it's a bit more. Wtf so I eat a few and I didn't like them so I left them behind. I order a burger and this time it wasn't juicy and nor tasty. This time it was blah. My husband agreed because he got the same thing. Also kids got wings traditional as well for my husband lemon pepper dry rub. Once the wings got here my daughter said the chicken is hard and my son said they are stingy with the seasoning. My husband wings looked like there wasn't anything on there. Sad! I got a Pepsi once I was done with it. I had my water or else I would have been thirsty my server didn't pay attention on the drinks. The best servers are Dustin and two ladies that work there I forgot their names. That was the last time we go to BWW. The food experience has gone down and its expensive. So having a big family to enjoy delicious food here knowing we going to drop some cash and then the food is horrible then I'll keep my money and spent it somewhere else. No thank you BWW we don't want you no more. Oh by the way you have to ask for straws or they won't give you. Bww charge a lot and you can't spend on straws on your customers that's sad! Bye!! read more

The male manager working on 4-26 @ 7pm is inconsiderate and STUPID. I placed my order on the app & when I got home my ENTIRE order was wrong. How hard can it be to work at a food place? Idiots had my husband on hold for over 30 minutes just to give us an email, so we can email pics of the wrong order to get a refund. Him & another female worker that said she was the manager (which she lied) played with my money & time ! Inconsiderate dumb Bitches read more

It been a while since I visited a Buffalo Wild Wings but if you have to then I would highly recommend the Burbank location over the Sherman Oaks or Northridge location because I never had an issue at the Burbank one. I came today to watch the NBA Play In Tournament with my wife and came during happy hour. We sat at the bar area and our server was Evan. He was attentive to us since the moment I sat down by taking my drinks and food order. I will always recommend sitting at the bar to get which service. I got the happy hour All American Burger that came with boneless wings and tater tots, which was the same price like 3 years ago. You cannot beat the price for that happy hour deal and I got a Mountain Dew for my drink. My wife got the Chicken Caesar Salad, Morozzolla Sticks, water and their black cherry limeade drink. I thought my food was good and it came out quick. My wife like her chicken salad and black cherry limeade drink since it wasn't too sweet. The Morozzolla stick was a miss tonight because some pieces had no cheese inside, I took pictures. When happy hour ended, we didn't see our waiter Evan at all and I needed refill so I just walk up to another waitress so she could fill up my cup instead of just waiting there. When my wife needed more water, I just walk to the bartender and he refill the drink. I saw our waiter in the regular dining room area and made eye contact so I was able to ask for the check to pay. He help me with the reward points since he told me that doing it through the mobile app is always glitchy. I would come back here again to watch a basketball game. read more

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Come here often after catching a movie at the AMC right next door. It gets pretty busy but usually have a pretty good experience. Most recently I had a great experience with quick & efficient service. Very attentive. Food almost always comes out hot. It's gorgeous outside the BWW, specially right now with the holiday decorations. Plenty of shops to walk around & shop at after your meal! read more

I usually go to Buffalo location on Mondays. It is not that busy and it is easy to get a table within minutes. This is my go to place for burgers and wings. They have the best burgers and wings. Their fries are always so good. Service can be sometimes slow. It usually takes 20 to 30 minutes to bring out an order of wings or fries. Maybe they are understaffed that's why wait is long. They have TVs around the restaurant and playing different sport games. There are plenty of booths and tables. I prefer the booths cause they are comfortable. If you are a sport fan, I highly recommend this location. Since there are playing sports all the time and people are watching the games. Parking is easy. There are public parking spaces in walking distance or you can park in the mall. This BBW is located in walking distance of the mall. read more

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This place feels like a scam. They brought us a bill for one amount, but after we gave our credit card, they charged almost double. When we pointed it out, they said they would "adjust" it but refused to provide any receipt confirming the refund or cancellation. We had to leave and didn't have time to deal with a manager, so we can only hope they actually fixed it. Very bad experience -- check your charges carefully here. read more

Ask for Blake.! She was our server.! Immaculate service Buffalo Wild Wings is often recognized for its vibrant atmosphere, extensive menu, and commitment to customer satisfaction, making it a popular choice for sports fans and casual diners alike. The franchise stands out not only for its wide variety of sauces and seasonings for wings but also for its engaging environment, complete with numerous TVs broadcasting live sporting events. During our visit, had an exceptional experience with our server, who contributed significantly to the overall enjoyment of your meal. Great service at Buffalo Wild Wings typically includes attentive and friendly interaction, timely order delivery, and a willingness to accommodate special requests or dietary needs. A good server enhances the experience by providing recommendations, ensuring drinks are refilled, and checking in to make sure you are satisfied with your food. Overall, the combination of Buffalo Wild Wings' appealing menu, lively atmosphere, and excellent service from dedicated staff creates an enjoyable dining experience that keeps customers coming back. read more

Conveniently located next to the AMC Theater 16 in downtown Burbank , this BWW can get busy, so the service is usually slow. If you're looking for a fun place to watch a game, eat some wings, drink some beer, and enjoy each other's company- this is definitely the place for you . They have a good number of beers on tap plus some specialties. The HH menu is great with multiple items under $10. A seat anywhere in the restaurant will give you a view of a television. You can even request your channel. The food is not the best, but it's ok. You know how that goes. read more

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My family and I used to love this place, but do not ever order it through a 3rd party. Our order is always incorrect and missing items. At this point, it's my own fault for continuing to choose this for delivery. Be warned, you will waste money on items never received and order details ignored. read more

Melly and Isaac were such amazing at attending me and my Husband! Such sweet people! The best customer service we have had in a while! Alot of people but they managed to keep a smile and be sweet to us! read more

We came in for the all-you-can-eat wings deal--Monday through Thursday. Got seated fast, wings came out right away. Hot, crispy, and tasty. Had a few cold beers with it--perfect combo. I didn't go all in, but still felt like I got more than what I paid for. Chill spot, good service, and solid wings. Would come back again for sure. read more

Buffalo Wild Wings - Chicken Wings Near Me - Burbank, California

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Paid for celery sticks and carrots and all the celery sticks were old and expired looking. This should never be served to customers! read more

Buffalo Wild Wings - Old celery sticks - Chicken Wings Near Me - Burbank, California

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I went to the Buffalo Wild Wings in Burbank and it's honestly one of the better locations I've visited. There's a decent amount of ground-level parking and a couple of nearby parking structures, so parking wasn't a hassle. We went on a Tuesday and there was no wait at all -- seemed like they had some kind of special going on. Service was friendly, but food took around 25-30 minutes to come out. The vibe inside was what you'd expect -- a bunch of TVs playing different sports, good atmosphere for catching a game. Food-wise, it was hit or miss. The wings were warm, but not hot. The onion rings and fries came out cold, which was disappointing. The only thing that was actually served hot was the chicken tenders. Overall, it wasn't terrible, but definitely not great. If you're just there to hang out and watch sports, it's fine -- just don't expect anything amazing from the food. read more

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Pretty busy and loud. The service was blah. Waited for napkins.. waited for drinks.. food n the bill. The food was good.. burger was good size. With a small amount of fries. There's no deals. Didn't have a great experience . Check your bill we were goto b bill over 15 bucks over. It's a no go here. read more

Buffalo Wild Wings - Chicken Wings Near Me - Burbank, California

We haven't been here in 2 years. Looks like they have new look and new management. New servers too. Our server Tesa was super friendly and gave us great service. Restaurant was clean, music was great. We will definitely comeback for happy hour. read more

Came on a Friday night and only waited a few minutes to get seated. Service was the standout here and we were consistently getting drink refills. They gave us 3 new glasses of water each. Ended up just getting a few appetizers and the food was good. Nothing out of the norm from other BDubs. Reasonably lively at night but the floors were kind of dirty with spilled stuff that wasn't cleaned up. Overall good experience. read more

Buffalo Wild Wings - Menu - Chicken Wings Near Me - Burbank, California

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Horrible waitstaff and management Observed another customer spat on ! Unprofessional Serving people that are already inebriated read more

Crowded. Noisy. Insane. Looked like it was tough for the personnel to keep up with the clean up on tables. Decided to order "to go". Staff is very friendly and helpful. If you can't decide then you should definitely go with their suggestions. I got my free birthday wings and tried the honey bbq. It was satisfying although a couple of my wings were overcooked (chewy and dry). I didn't have my usual wild wings. I guess I didn't feel like getting heartburn late at night LOL. The area is really nice but rough trying to find parking most of the time. Parking is in structure next to venue or there is street parking. All I can say is "good luck". We all need some especially when it comes to finding park spaces. read more

Buffalo Wild Wings - Chicken Wings Near Me - Burbank, California

On March 17,2026 my friend and I visited this establishment to celebrate Saint's Patrick's day, & we both sat at the bar at approximately 11:35 pm, as we were denied service by a heavy set, white male bartender behind the bar back. We had a previous encounter earlier in the evening which he suggested my friend come with proper age verification ID at 10:45 pm. When we returned he recognized us, and immediately humiliated us & made a loud, rude, unnecessary comment for heaving a green color dye on our lips from a green alcoholic beverage provided by yard house prior to our arrival. He asked us in an aggressive manner "are you good?" In a similar manner a bully would & that's when he made the comment of our green color dye lips loud enough and vulgar enough for the female guests to hear seated to our lefts, and made the initiative to deny us service based on the color dye presented on our lips that was being promoted throughout the day of Saint Patrick's day. What really bothered me was this bartender had the same color dye on his finger tips and used that against my friend & I to display a rudeness attitude & and chose the discriminate my friend and I based our on race, sexuality, & lastly our feelings. When we asked for a manager to serve us instead of the bartender who felt entitled to harass us. The manager defended his bartenders rude behavior in a statement saying, "if my bartender doesn't feel comfortable serving you I cannot make him serve you". The only people that felt uncomfortable was us... without making a reasonable accommodation of having another server help us, we were turned away at this establishment. read more

i came in with my baby sister and considered her stroller a hazard but yet their baby seats were all broken, the service here is bad, my server only came to ask if everything was "going good" and never came back. RUDE read more

We came on a Sunday night. The place was very busy but they sat us right away. Our waitress came to our table very fast and we got our food fast as well. Not sure what the other reviews are talking about but for a Sunday night and the place being busy where almost every table was taken we got service and food very quick. Food taste was exactly as described. And expected ambiance, kinda loud, but nothing surprising. read more

Came in for the bottomless apps special that only offers 5 options unfortunately they were out of the onion rings ...... so it left us with 4 options only I asked our waiter Justin if they would be able to substitute them with something else they said no I ordered my second appetizer and took a long while to come out definitely doesn't feel like unlimited at all and it's not even that crowded been here before on busier days and never had to wait this long read more

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This location has developed a poor reputation, as reflected in numerous customer reviews. Unfortunately, it is the closest branch to my residence in Burbank. I frequently order the same meal, and nearly every time, there is an issue that requires a credit or correction due to mistakes in the order. Last night was no exception. The chicken I received was dry and did not include the lemon sauce as specified. I explained to the manager that this has been a recurring issue with my orders. When I called to address the problem, I spoke with Melisa Moreno, who answered the phone with an unprofessional comment, stating, "You always call for credit." It is important to note that if my order were prepared correctly, there would be no need to call. The receipt reflects the correct order, but the food I receive often does not match. I also discovered that Melisa was the same employee who previously displayed a negative attitude toward my husband when he picked up our order. This experience has been frustrating--I was left hungry, my order was incorrect again, and I had to endure poor customer service. I have since contacted corporate to file a formal complaint. Iliana is one of the new manager and she did help me and explained that she was new at the location. She did helped me and was professional. The order was lemon pepper sauce not lemon pepper rub dry. read more

Buffalo Wild Wings - This is how my order should be - Chicken Wings Near Me - Burbank, California

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I stopped in the other day for one of their lunch specials. Price was reasonable, food was quite tasty and excellent service by Evan the bartender. I look forward to my next visit. read more

Champions on the tube!!! We're down to 4 teams Milan vs Inter today Man City Real Mañana !!! Lautaro Martínez about to upset Italian Champs Free 3 hour Parking on 1st street 6 Wings w fries $13.99 and veggies Beer $4 Nugh said PS This is the number one global location in sales for Buffalo Wild Wings franchise... so expect to get BUSY PSS If you're not into soccer... LAKERS MADNESS TONIGHT FACE OFF THE NUGGETS!!! read more

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This place is showing no improvement. If you want dry cold wings, this is the place. The dude at the bar also cannot make any drinks and has nasty attitude. read more

THIS LOCATION DEFINITELY NEEDS SOME WORK, ESPECIALLY IN THE SERVICE AND MANAGEMENT AREA. SERVICE: 0/5 I called before coming because myself, my niece and nephew wanted boneless wings. I asked if they would let me purchase the 10boneless wings + fries for dine in. Instantly a man said YES, that it's not on the menu but I can order it just let my server know. Cool! When we got there, seated, a waiter (very rude by the way) said he will ask management. 15 mins of sitting, he comes back to say he's sorry but what they told me on the phone was wrong. I got up from sitting and went to order to-go. Keep in mind, I called at 5:54pm- Got there at 6:15, and didn't leave until 7:00pm with my to-go order. It was seriously a disaster. I saw several parties walk out. Food: 1/5 My wedges were over cooked, my boneless wings were not so great, but I will admit that honey garlic sauce is to die for! I just wished after spending 50.00 it tasted like a 50.00 meal. At least 7/10 of my wings were hard as a rock. Yes, it's slathered in sauce but it didn't cover up the hard overcooked chicken. Then I upgraded my wedges and ahhh. You guessed it, hard as a rock. Overall: 0/5 I won't be coming back to this location, ever again. I now understand all the very bad reviews, and I believe them to be true. This attitude from the server, the management who seems to not manage, and the wait with no one in the place was something I've never witnessed before. I love bww but I will not be coming to this one until it changes. read more

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Hi guys just wanted to share my experience i went with my kids and we had a server who was upset we only order one order of wings and order the sharable appetizer and our drinks .she took long serving us but food was so good .So we order again she just gave us a look and said another round .it's unlimited why make faces at us .We wanted more onions rings so we asked for one more round .So then she had sent another server come to our table and she practically threw it to the table made us feel so awful .why put unlimited and make us feel like s**t .It's not like we're not paying .such an awful experience read more

I'm so sad because, I used to come here all the time back in the days but, the quality of food and sizes has gone gravelly downhill Friend and I used to hang out here all the time pre-COVID. We had our standard order which was, 10 traditional garlic parm and 10 traditional buffalo mild. We would venture here and there but, we always got them. They were always, crispy, juicy, and drowned in sauce which we loved. This time we went, the wings were so small, dry and very over fried. I was surprised at how bad everything was. The only saving grace was the boneless wings we had. I got the honey garlic and my friend got the lemon pepper. The crisp was amazing, the sauce was glistening and the chicken wasn't dry at all. I also loved the amount of condiments they were willing to add Our server was super nice, willing to stick around and make small talk. Would come and ask if everything was ok and I ordered a beer so, I was definitely relaxed. Prolly gonna order the boneless from now on and see if anything changes read more

Buffalo Wild Wings - The damage - Chicken Wings Near Me - Burbank, California

One of the best BWW in the Valley I love the bar Staff , Andres and Luis are always so Friendly and helpful that's the only reason I come in But this time I happen to come in the morning because it was my day off and the Manager Carlos "and old bald guy" kept giving me a hard time I don't know who hired this guy but he needs more training if he wants to be a "Manager" be needs way better customer service skills He has power control issues , this is just a review to make the establishment better If Carlos wants we can talk 1 on 1 read more

Lately this restaurants service has been horrendous. ONE server for the whole restaurant? This used to be my favorite BWW in the valley. Not any longer. read more

Where do I even begin? Let me start this off by DO NOT COME HERE. THERE IS A REASON IT IS REVIEWED SO BAD!!!!!!!! I try my absolute hardest to not write bad reviews to places, but this experience just absolutely had to be shared. First, my partner and I walk up to let them know we need a table for two, and the lady at the front tells us they're not doing regular seating. Like, if we want food, we can go to the bar and get food there. We told her we're not drinking, we're just here for food. She says, "Yeah, if you go to the bar, you can get food. It's fine." So we go and sit, and then the bartender comes and asks us for our IDs. We're like, "Oh, we're not drinking," and then he's like, "OK, well, if you're gonna eat, you have to go sit at the tables." OK, whatever -- little miscommunication, not the biggest deal. This is not where the story starts. So we sit down and we're looking at the menu, and our waitress comes, takes our drink orders, and then later on comes back for our food order. Our waitress also never checked up on us or was around much. Now I'm not just gonna talk about the service here, but what I was served honestly baffled me. I ordered the three tenders with no celery, but with carrots. And I will insert a photo of what I was served. Not to mention, one of the carrots my partner was given was just completely deformed in a way that it wasn't even edible. The mac & cheese was horrible. The cheese was piping hot, but the macaroni itself was cold, so I'm not sure if this was microwaved or not. Going back to the chicken I was served -- it looked and tasted so disgusting that I wouldn't even give it to my dogs. I took a couple bites out of that chicken I was given and a little bit of the mac & cheese, and immediately I had to rush to the restroom and throw up. Went home and threw up even more. My partner, who is also a very big foodie, took a bite out of the chicken I was given, and he just looked at me and apologized for taking me to this place. We had also ordered the all-you-can-eat wings, which is supposed to be, I think, $19, but we were charged $24 because if you order fries, it's five dollars extra. But we did not order fries -- they just came with it, so we were charged for it. But we were just so over the place that we just didn't care at that point. He also was served boneless when he asked for bone in. We turned it back in because any wing lover knows the difference. He came for wings, not flavored chicken nuggets. Now let's talk about the restroom. After I went and threw up the horrible food that I was given, I went to the sink and did my little thing, and then when I went to get a paper towel, the paper towel dispenser was so close to the trash bin that when the paper dispensed, it hit the dirty, used towels already in there. The trash under it was so filled it was like a mountain, and when it dispensed, it would hit that mountain of dirty, used paper towels. Then, my boyfriend had to use the restroom, and when he went in, he told me there was a man pissing on the wall -- not in the designated area. Like, he was standing in front of the urinal, but he was just turned 90° away from it, pissing at the wall with his eyes closed as if he was doing a fentanyl fold. Then, when he went to go into a stall, the door and handles were sticky. Now let's go back to the actual restaurant itself. There was a couple making out at the bar -- full PDA. There was a woman singing very loudly to every single song. There was a woman at the edge of the bar who was approached by a man, and there was an altercation because this man was trying to do something. I have no idea what the conversation was about, but I did witness him touch her, and she was visibly uncomfortable to the point the bartender and a waitress had to get involved and tell that man to back off. That lady ended up just leaving in general, but I don't know -- if it were me, I would've kicked that man and his party out. But no, he just went back to his seat like whatever he did was OK. Also, there was a male worker who was just eating his food on the job. Like, he's cleaning and eating, so I don't know what's up with that. Overall, for going to a Buffalo Wild Wings for the very first time, this was such an interesting experience that I don't know whether to be pissed or to just uncontrollably laugh. We were charged $53 for absolute bs, and not to mention -- when I attach the photo of the meal I was given, I just want you all to know that that was $17. This chain really needs to get their stuff together. read more

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Food was good when I finally was able to order. Waited 15 minutes to order this is after the server basically ran by through two menus on our table, said nothing. Then, when we tried to order, we were told I we were too late for the special, but we were ready when he threw the menus at us which was before the time of the special ended. Our drinks were empty halfway through us. Finishing our meal sat on the corner of the table, waiter walking by multiple times never once making eye contact or looking at our table. We finally had to ask for drink.Refills. sat there for approximately 15 more minutes, waiting for a check while the table who sat behind us? Who came in 20 minutes after us ate their food? All you can eat. They got to go containers and their check and was getting ready to leave. Us still sitting waiting for our check. I told my party that we were going to get up and walk to the front. So that we could pay so we could go. Ask the hostess if we could pay for our bill.She said that she was unable to look it up and had to go get the server. Server showed up gave us the bill. We asked to speak with the manager. Manager showed up with a major chip on his shoulder. We explain the situation. He then turns to me and says, well, you do this multiple times and you just want this for free. This not being a true statement. I am not 12 usually complain unless something is really poor i've let it show in my tip, not getting something for free. I have never encountered a p*** poor management. As bad as the manager at buffalo, wild wings by the name of louise. Somebody needs to go back to training to learn customer service. read more

Awesome customer service from our server Ilina today. She has such a pleasant energy and was very attentive to our table. Food came quick and her vibes are infectious. Brightened up my day. 5/5 for Ilina! Thank you, def will be back read more

This store sucks .. got my door dash order wrong and after calling in to the store nobody cares ... they take no blame on their mistake and made me call door dash in which they had nothing to do with messing up my order read more