Update: today was my fourth time in and my last. I recently visited Friday and got a pedicure and a fill in with gel polish. Within two days, two of my nails popped off while scratching my back and opening my car door. Ridiculous! I stopped in today after work to get them repaired and the technician who did my nails told me "oh that's not my fault." I wasn't blaming anyone but it most definitely was.My nails were functioning just fine with simple every day tasks before she touched them. Then she asked me to wait for her to handle an eyebrow client and instead of coming to work on my nails, she passed me off to someone else. This new technician rush through my job and my nails are so sloppy. She put on one of my nails crooked and the other one didn't even fit my nail size and is way too long after multiple corrections. The acrylic and gel polish were applied extremely messy, it looks absolutely horrible. I am disgusted by the service I received today. If you're still willing to check this place out I would only recommend Vivian. If I ever return, she will be the only one to touch my hands and feet. Stay away from the two women in the middle row!!! read more

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I enjoyed myself... The staff were friendly my nails look nice and I will be back. Thank you

Consistent, Perfection, Professional are the words to describe Emma. Emma has been my nail tech for 5 years. Her creativity and attention to detail always exceeds my expectations. Her patience and nail care advice is most appreciated. She truly values her customers. She is simply AWESOME! read more

The buff nail bar is okay . It's overly priced.they mix up prices as if they don't know how much there stuff is .Clean and smells great (lemon grass). Need to redo prices and spend more time on pedicures!!! read more

I have had very positive experiences at Buff Nail Bar. Julie and Vivian are great. I never feel rushed, and the hospitality is great (they really make sure you are happy). The color selection is the best I've seen. The eyebrow waxing is also fantastic. read more

This is such a gem of a place on Hill east. I live close by, and I am thrilled to have a customer focused nail bar that not only provides amazing mani/pedi at a reasonable price, but they fully cater to you. From walking in I felt like my comfort and relaxation was a priority. I was quickly offered a drink (they have organic wine) and settled into a new plush chair. The quality of the work is top notch! And to top of off the mid-level pedicure I got came with a paraffin treatment. Don't bother any of the other nail salons on the hill, run to Buff Nail Bar!!!! read more

I have been coming to this shop for the past month now and it is amazing. I always get great service and i love my nails every time. Did i mention they have over 100+ gel/sns colors!!! This place is my new home and sanctuary for all my nail needs. read more

My new go to salon, I love this place! I found myself desperately looking for a salon at 8pm when every other salon in the area was already closed. I happened to see the brightly lit "Open" sign as I drove by. I called them from my car right at their closing time with nothing to lose, and explained that I needed a French polish change. They told me to come on in. There were several customers still getting manis and pedis inside. The salon is super clean. The staff was so polite, welcoming, and professional. It felt very much like a family atmosphere the way the staff interacted with their customers. Tim offered me a drink, then gave me an amazing French polish change that looked straight out of a magazine and he made sure I was completely satisfied. I'll definitely be coming back. read more

My story seems similar to other reviewers. I wanted to like this place because I live very close by. The owner is warm and professional and seems to really care about customer service. She is out on maternity leave as of mid-October or so. The space is much like other nail salons. It is clean and has drinks available. The prices are comparable except they changed the mani/pedi price from $40 which would have been a $5 savings from getting these services separately to $45 which is exactly what each service costs on its own, so no benefit to getting both done at once. The first time I went my manicure did not go down to my cuticles. There was a big space there. I asked her to fix it and she wasn't able to, but she was very nice and it was fine enough. I also didn't love the color I picked for my nails but that was mostly my fault for guessing badly. The second time I went I had a similar experience to some of the other reviews where one of the technicians yelled at me. I was instructed to sit in her station and asked her "what do you think of this color? Do you think its the best light pink bc I have a job interview?" since I clearly guessed badly the prior time and I usually do this when I get my nails done. She started screaming at me for not picking a color in advance, stood up, marched across the room yelling to look at the color board and pointed aggressively at the stool I had been patiently waiting in for 30-45 minutes (despite having an appointment in advance). The (male) manager apologized and said he didn't know what her problem was. I said I was paying $35 for a gel manicure and I'd appreciate not being yelled at for doing nothing so he paired me with another technician who was incredibly sweet and did a fantastic job. This wonderful woman plus the lovely owner of the establishment are the only reason I am giving this place any stars at all. I might try it again when they've had time to work on the customer service and quality control, but not for a while unfortunately. read more

I love love love this place!! They have many different products and treatments for nails! All of the nail techs are experienced and do a great job! The salon is very clean and new tools are used for each customer! They also have super great deals on combined services!! read more

Revised: sorry to say this place has really fallen off. They have not bought new polish since I first posted this review, so over the course of a year or so, the color selection has dwindled from multiple racks to one sad little rack. The salon is not always clean, and worst of all, they have stopped honoring appointments. You call ahead and they promise you a certain time, but more often than not, I show up and they fail to honor the appointment. I've now given up on this place. If you don't have to wait, the technicians are good, but because I just can't trust them to keep an appointment anymore, I'm done with this place. I can't wait an extra 30-40 minutes every time I go. read more

I've had an amazing experience here at Buff Nail Bar. This is the first nail salon I've tried since I moved to the area, and I haven't been anywhere else. read more

This is washington dc's premier salon. All the techs are very professional and the service is amazing. The salon itself is extremely clean. The majority of the products used here are organic so thats def a plus. Drinks are complimentary including organic wines. This salon also use disposable liners to protect you from the tubs, thats a bright idea. Def an amazing experience every time. Come, you wont regret. This place is the greatest salon. read more

The customer service at this establishment is sorry to say the very least!!!! Walked in to get two pedicures, my friend had cold water from the start-mine scolding. I got mine done, they told us 15 min more for my friend, only for them to take other customers that walked in after. Needless to say an hr later we just had to leave because they never came back to my friend. One of my toes needed fixing, I did it myself. Maybe it would have made the situation better if they had at least looked over once in awhile to see if we were ok or had a beverage.....nothing. What I assumed to be the owner did more talking than working and it took other employees over an hr to do one pedicure. I also watched them tell someone else they would prefer them to come back the next day (albeit the most honest thing the said) she wasn't happy one bit. I could literally go on about this experience. If they aren't loosing money by this kind of service I would be surprised. I after the fact looked at other reviews-I should have previous to going here but I am not from the area and it's near where I am staying. To make a very long story short, don't waste your time. The color selection and cleanliness can't make up for the experience. Major disappointment read more

This was my first visit, and i can say i was very pleased . From the warm greeting to the fantastic pedicure and gel nails i received. I also was pleased with the huge selection colors and the prices are reasonable for a spa experience. I have found a new place in D.C. to have my nails done. Also they are conveniently located at Potomac ave subway station. If yoy drive i found parking easily on Pennsylvania ave. read more

If I could give this nail facility a negative rating I would. During the past few years this was my go to nail shop for pedicures and gel or sns/ dip powder manicures. However last week I went in for a manicure and pedicure and received the absolute worst service. The nail salon is under new management, and the nail techs have no idea how to do nails. My toe nails looked as if they were painted by a 2 year, and my manicure was absolutely awful, I had round, square and unrecognizable shapes on my finger nails. When o complained they tried to fix it which made it worst. I spent three hours in the shop to leave in tears. The nail techs admitted to not knowing how to do nails only after having started. They also tried to charge me the full amount for a terrible job, and when I tried to speak to the manager on duty he shrugged and said that's not my problem. I will never step foot in this nail salon again, and I hope I can spare another customer from experiencing what I experienced. read more

Nice atmosphere, clean with pretty good service. But gel manicure started to chip after 2 days and 3 nails peeled off entirely. I expect to get more than 2-3 days of wear out of a $35 gel manicure. read more

Had a pedicure and a full gel set done here yesterday, the young lady who did my pedicure was awesome, she took her time and it showed! Now the gel set not so it was a mess, now you are probably wondering...Why 5 stars? Well they were willing to redo them, so I've got to give credit for customer service! Very often in my years of going to these nail salons they never ever own up to shoddy work acting as if you the customer is the problem! These folks were very accommodating, now was the second attempt great, no but I am willing to try them again in the hopes of getting a tech who is more skilled! Also the place is super clean and quiet! read more

I was super excited for Buff Nail Bar to open as its right down the street from me. They didn't disappoint, I got a reasonably priced mani-pedi within a comfortable timeframe and the technician did a nice job on both. read more

Visited 4 times and I don't think I will be going back. Review on the store itself- very clean, nice decor with spa like fixtures. They play classical music through the speakers. You are also offered a complimentary glass or organic red or white wine, or green tea. There are tons of colors available also. Visit 1- Store was supposed to open at 11am, store owners didn't arrive until 11:15/20-ish to open up shop. The owner did apologize and offered me a free paraffin treatment. Except I never got the paraffin treatment because the nail tech immediately started my full set. The nails looked okay but the tech made them too square an thick. Visit 2- Came back for a fill and polish change. The nail tech I had was very rude and unprofessional. For some reason he felt it was appropriate to tell me " you talk like white girl not black girl, you don't talk like these other black people" as well as a story about how he knew a Vietnamese girl who brought home a Black boyfriend and was told "egg roll and chocolate don't mix". You literally can't make this up. He did a better job on shaping my nails than the last lady but drilled down way too much so I have dents in my nail bed and I did get cut on one finger. I told the owner about the incident and she apologized and said she would speak to him on being more professional. Oddly, she told me how he said I was pretty and he said I was his type as if this was supposed to make me feel better? (Ironically this overly chatty nail tech showed me pics of his girlfriend and infant on his phone...unsolicited of course). Not sure if he was let go I have not seen him at the salon since. Visit 3- Back for a fill and polish change. Lady who did my fill was great but had to leave so the owner did the color change. She was way too heavy handed with the nail polish and didn't do thin coats. She also went too quick (when I got home I realized that many of my nails didn't have polish covering the sides). I had stayed under the dryer for 45 minutes and she told me my nails were dry. They weren't. Got smudged horribly before I got home, I ended up just removing my nails completely at the end of the week. Visit 4- Came around 6 and was told there would be a 30 minute wait. I walked around and checked out a nearby nail shop, came back the half hour later and was told I'd have to wait longer because they were booked and many nail techs had called out. In the meantime I picked out my color and waited another 30 minutes before the owner came over and told me they wouldn't be able to see me because the customer before me had changed her mind and wanted a full-set and pedi. She gave me a 10% off coupon but after this I likely won't be visiting any time soon or ever. The owner is very sweet and polite but needs to organize her staff better. It's disappointing because this is the closet nail shop near me and I want to support a local business but there's always been an issue every time I go. read more

Love Buff Nail Bar--nice and welcoming. Ask for K--he is fantastic! He did a great job on my nails, made sure I had a drink, gave me a great foot massage and kept me in stitches! read more

Found my new nail place!!! My man Daniel is the best. He always provides amazing service (and keeps the wine flowing). If you're looking for a great place in Capitol Hill to get your nails done, I highly recommend Buff Nails. read more

Great nail salon!! Super clean, superb customer service, and my nails always look great!! I have tried numerous salons on the Hill and this is by far my favorite. read more

Love this place! Bright, friendly, and great amenities. Staff really cares about cleanliness as well as comfort. Candy gave me both the best and fastest gel manicure I've ever had - that's a great combo! Will be back! read more

Emma is everything. She is usually booked solid however, I happen to call anytime when she had a little time between clients and was willing to step in and help me. My nails are absolutely beautiful. She listens and she does exactly what you want. If you don't know what you want, she gives wonderful recommendations that are not simply up-selling that you don't want. She listens to what your goals are and makes recommendations based on your needs and your goals for your hands. The location is very convenient to the metro, bus line, and parking is usually available. However, as is typical for DC, parking can be difficult at times, but usually is available. read more

Buff Nail Spa gives excellent Customer Service. My nail Technician is Emma who does my manicure and pedicure for last several years. Excellent job and caring. The team is awesome. read more

I started going here about a week after it opened. They are really nice here, very clean! Honest with the prices, have them listed on laminated cards for everyone to see. Very good color selection. This is my new nail place! read more

My mom, sister, and I decided to try this new nail place. We were greeted when we arrived and did not have to wait. Despite the nail technicians' friendly attitude, they did not do a great job. I got SNS on my nails and a pedicure. My nails began to chip and crack a few days later. My mom and sister experienced the same and had to go to a different salon to get their nails redone. Also, the restroom was not working which was another con. read more

Only go here if you are looking to get a basic manicure and pedicure. Over priced, slow and poor work!!!!!!!!

Do NOT go here. I've been here a few times because of how close it is to my house and they will always take you. But the quality of the nails is horrible. My nails always peel back at the base around my cuticles. Nothing worse then washing your hair and your hair gets caught under your nails. My nails were doing this after 2-3 days. And they started breaking after a week in the middle. The owner does walk by and try to up sell and she has the nail techs doing it as well. They charge for shape and any length over short. 5$ each. Ridiculous. Gel pedicure and gel acrylics I paid $110. Will never go back. read more

I love this neighborhood nail salon. They do a great job, and the service is spectacular! They are incredibly friendly. The free wine is a plus too! read more

This is my favorite nail salon! The atmosphere is a nice, relaxing break from the chaos of the city. Plus, you can sip on some wine while you soak your feet or pick out your colors. They have a huge selection of colors for regular, gel, and powder, and most of their other products are organic. It's also super hygienic, as they use disposable tub liners and fresh supplies for each pedicure. I usually do SNS/dipping powder manicures, which consistently last over 2 weeks with no chipping, they just need to be filled. Everyone I've seen is very friendly and thorough. I highly recommend, especially if you live on the Hill. read more

Nice salon but very pricey compared to other salons in the area. I spent $110 for gel fillings and a pedicure.

Buff is the best new neighbor we could hope for in Hill East! Kim, the floor manager, knows exactly how to customize your spa experience. Her staff is on point, courteous, timely, professional, and expert in what they do. My husband daughter and I will come back again and again. read more

It's my second time at this new location and both times it has been very clean and felt rather luxurious. Reasonable prices for Hill. I was tight on time during my visit and was impressed they were able to do a gel manicure and regular pedicure in roughly an hour. Color is great. Rating this place four stars because both times I've come in, they used drill to take off gel rather than soaking off and didn't love that. read more

Terrible, terrible, terrible. DO NOT go to this place - awful nail work and insanely bad customer service. Staff were loudly arguing with each other (shouting across customers) AND their ability to execute basic nail standards is completely void. Both the woman seated next to me and I ended up with a complete mess. When I tried to resolve with my technician, she just got up and walked away from the station without saying anything and then went into a waxing room with another client. There is one nice gentleman there who is the only reason I am giving them one star. read more

I've been coming here since it opened and keep coming back. The owner is very friendly and my favorite tech is Nina, who gave me an amazing hand massage recently. Great color selection. read more

Great new addition to the neighborhood! Clean, hygienic, friendly, and quality service for great prices. Can't beat their 20% off "opening celebration sale" on all services anywhere in DC. I'll be going back soon. read more

I thought this nail bar would be a great experience only to find out they are the average nail bar in the District of Columbia. The salon charges $30 to provide an average service. I asked for a white nail color, which I know can be complicated if it is not applied correctly. (Hint; if you want to know how well someone can polish, ask for white). Anyways, I disliked the way the woman applied the color and asked her to please change it. She had an attitude and aggressively removed the polish from my toes until she hurt herself being aggressive. She then calmed down and continued to redo my request like a normal business should when they are the reason you are not happy with their service. I paid for my service but I refused to tip her because she provided poor business. I will not pay them for service anymore. Hopefully the other nail technicians won't be as offensive as she and will provide better service. read more