Travis micro-foiled the most natural highlights than Ive ever had!! Nothing was too difficult for him, Ive never had such pain-staking effort put into this work, his micro-foiling result was by far the best most natural finish Ive had in all my years of getting highlights. Travis is extremely proficient in his craft and addressed all my concerns with the utmost cheerful patience and humility though I am a difficult and nervous individual at hair appointments. He is most accommodating. read more

DO NOT bother coming here. Jessica Ramos forgot my color combo and had to re-dye my entire head to make sure it was going to be one color at my first follow up appointment after initial coloring INSTEAD of touching up my roots- this cost me more because they charge you based on the amount of color the stylist uses. After trying for over 3 weeks to get on her schedule for a 2nd color follow up I finally got an appointment. When I sat down we had a discussion and Jessica asked me if i wanted my roots or whole head dyed. Jessica told me on my FIRST visit I'd only have to get my roots touched up moving forward but she has never dyed only my roots. Everytime she has dyed my entire hair. So I asked her why she keeps doing that because it's not what we discussed initially, she said that she has to do that in order to match the color or she can just try to guess the color my ends were and try to match my roots to the ends. I said ok just do the whole head. She immediately said well I only have time to do the roots. I asked her why she gave me an option if she knew she didn't have time then I just immediately agreed to her doing just the roots even though she was going to guess the color. She stepped away for 15mins after combing out my naturally curly hair with a PADDLE brush. When she returned she said she was uncomfortable doing my hair today because our conversation was too much for her- she did almost ALL of the talking, there were no vulgar or derogatory words exchanged, no one yelled or screamed. We literally had a calm flat conversation. She didn't even brush my hair back into the bun it was in when I came in. I had to put it back up myself even tho I came in curly and she combed out all my curls. I stepped outside and came back inside and asked her when she could do my hair and she told me I need to find someone else. I called the salon and asked for the color she just had to have written down at some pint in my multiple appointments with her so I could find someone else to do it since she refused to do my hair- they put me on hold for 18mins then hung up on me. I called for the salon manager of course they put me on hold and hung up on me AGAIN. read more

Bang Salon & Aura Spa Yards - Hair Salons Near Me - Washington, DC, District of Columbia

Horrible customer service by the woman working the front desk on September 10th. I had an appointment for 5:15. I called to see if I could potentially come in a little earlier. Receptionist tells me that's not a problem because the stylist "is wide open starting at 4" I arrive at 4:45. The receptionist tells me that I'm there too late and that the stylist is now with a client and unfortunately can't see me at all. I never agreed to change my appointment time. I never knew I had to arrive by a certain time. This was my first time trying to come here for a haircut and it will be my last. read more

Five stars for Mikaela for doing what she needed to do. I have had my locs for a year and a half now, and they are definitely still baby locks. I also have very curly hair, so my hair slips, slides, and unravel all the time. My girl really helped take care of my hair. She took her time, provided an excellent wash, and even provided different tips and tricks to help me understand how best to take care of my hair. She was awesome, and this is the best my Hair has felt in quite some time. For context, I came to see her after not having proper maintenance for a while and taking an ocean field trip to Mexico. I went from looking like a criminal who escaped the penitentiary, to a corporate baddie in just a couple hours. I would highly recommend . Also, because this is a true salon, the vibes are pretty great for the most part. The music is kind of all over the place, but the place is clean and they have really great product offerings. read more

Bang Salon & Aura Spa Yards - Hair Salons Near Me - Washington, DC, District of Columbia

I got a massage for the first time here after overlooking massage services for such a long time! While that wasn't intentional, I typically would just go to a hotel spa whenever I needed a massage. So when I was hoping to book a last minute massage during a holiday weekend, I lucked out when I found a slot for a 90 minute massage with Taneeshia. She was friendly, warm, thorough and professional, and for the first time in my life I heard the back of my upper neck make sounds I was unaware that it could make. I actually had to ask her while she was massaging my neck if that was my neck making those sounds, because never had I ever. Turns out, she was just giving it some extra TLC which is often overlooked, but it ended up being very much needed! The room was dimly lit and the bed was very comfortable, so I was truly able to relax and my body felt at such ease after my massage with her. I'll definitely keep this location on my radar for the future! read more

This was my first time seeing Katie after my long time stylist moved out of the city. I won't be going to anyone else from here on out! I have very fine, straight hair and she handled it expertly. She provided a flawless blonde balayage and a very flattering summer cut. She is also super efficient - I was in and out in about 2 hours. As an added bonus, she's fun to talk to. Our time together flew by without an ounce of awkwardness, despite it being my first time in her chair. I'm already looking forward to going back! read more

Bang Salon & Aura Spa Yards - Hair Salons Near Me - Washington, DC, District of Columbia

Attached to Vida, I had walked by numerous times after a workout. Why did I wait so long in neglecting my hair? It was long overdue for a cut. My stylist was perfect, she recommended I do a toner to even out my color ( I'm growing out my grays). Perfect cut, and consultation and couldn't be happier with my service. Affordable for this area and I'll be back. read more

Bang Salon & Aura Spa Yards - My new hair cut - Hair Salons Near Me - Washington, DC, District of Columbia

Harold Pleitez is the best! I have extremely thick and very lightly wavy hair. Harold always listens to exactly what I want and holds the highest bar for his work. He even found time to retone me a few days later, when I had to run to dinner. It took the hair from really good, to perfect. The extra tone really brought out additional dimension. Picture attached. Would highly recommend Harold for a baylage and any layered haircut. The whole salon is in a great location with great front desk staff and parking. read more

Bang Salon & Aura Spa Yards - Bottom left is pre tone and right is after. - Hair Salons Near Me - Washington, DC, District of Columbia

I've been coming to bangs since I moved to Navy Yard and have been very pleased with the customer service and stylist. Chicha is awesome and funny keeping the process more interesting than just sitting at the chair staring at your face or hair. The reception desk super helpful all the time and very attentive to their guest always smiling. Would recommend 100%. read more

Jensyn was absolutely phenomenal! I have curly hair and have only had one bad hair cut after another. She not only took her time to listen to my concerns, she also ensured we were on the same page before starting to cut. She checked in throughout the cut to make sure I was happy with the length and layers. She took her time to style my hair, with attention to every single curl. I can't recommend her enough. Absolutely love my cut. read more

I booked this salon with excitement as a recent graduate looking for a regular place to go, as I dye my hair every 4-6 weeks. I was really hoping to find a salon I could return to consistently. Unfortunately, the experience was extremely disappointing. I was about 15 minutes late for my appointment and called ahead to let them know. When I arrived, the woman at the front desk immediately told me that because I was late I could not receive my service, not even a simple trim, and that I would still be charged $100. When I asked why, she explained that the stylist had blocked out two hours for my appointment. That made the situation even more confusing to me, since there was still well over an hour remaining in the appointment window. Rather than trying to find a solution or show any flexibility, she spoke to me in a very unkind and dismissive tone and even clapped at me while speaking. I left the salon in tears and felt extremely disrespected. What could have been a simple conversation or compromise instead turned into a very upsetting interaction. Unfortunately, based on how I was treated, I will not be returning and cannot recommend this salon to any of my friends. read more

I went to this salon looking for a hairstyle specialized for my very thin hair. Katie gave me the best haircut of my life. She's an expert with thin hair and a stellar conversationalist too. I will be back and requesting Katie again! read more

I absolutely loved my experience here both times. Such great customer service, relationships and quality hair styling. Ohseas Vasquez was SO GOOD I got keratin and highlights and did a full transformation- so happy with it read more

Jessica is the best. Love coming to her. She does an incredible job -- nails is every time.

Love the convenience, the friendly staff, and the ambience! Katie is my go to, and she rocks! I would not get my highlights done anywhere else in DC. read more

Raven deserves the world. I had a vague vision of how I wanted my hair to look and it came out even BETTER than I hoped. This was the first time I felt fully satisfied with a haircut and the dye! Raven was so so kind and constantly made sure I was doing okay. Since it was my first time going to this salon I didn't know how to book an appointment for what I wanted. Regardless, Raven still did the THING with my hair without having me block out the correct amount of time. Completely my fault and she didn't make me feel bad about it at all. I genuinely appreciate her accommodating me when you very much did not have to! I was a first time client so I can only imagine how she is with her loyal clients (which I will be from now on). I also want to compliment the staff! I had a few other stylists help out with drying/shampooing when Raven had other clients. So thank you to Ari, Sanaa, and Molly as well for being wonderful! The salon itself is big, well ventilated, and plays some BOPS. I was convinced they were playing my personal Spotify account somehow. Anyways I look amazing, everyone at Bang rocks, please go show them some love!! read more

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Chicha is the best hair stylist! I had never colored my hair before and I've gone back to her multiple times now, and each time I love my coif more than the time before. She's extremely knowledgable and I trust her implicitly with my often unruly hair. read more

Love my new haircut by Jensyn. Looks great and smells good too! Anyone in DC (even a visitor like me) would get input and suggestions that are so satisfying! read more

I visited Katie today for an appointment, and she truly worked wonders on my hair. I discovered her through a Reddit recommendation for top blonde specialists in the DMV, and she absolutely lived up to the praise. From the moment I sat in her chair, it was clear she has deep expertise with blonde, fine hair, something that was even more obvious by the time I left. I can't imagine going to anyone else now. I'm obsessed with my perfect bright blonde! Thank you, Katie! read more

I've been going to Katie at Bang Salon for two years and have been extremely happy with her. She patiently fixed a bad cut I had and I always enjoy seeing her. The salon itself is very nice - clean, lively but not loud and in a convenient location. read more

I love Bang Salon. I've been going for almost two years now. The check-in staff is always so nice, and if I need to change anything, they're one call away. Not to mention that Gabriella (my hair stylist) absolutely rocks! read more

Sophie literally works miracles on my hair. She is so gentle, professional, and showcases her technique every time. I asked for a cut and balayage and she went above and beyond. I have been going to Sophie for over 4 years. read more

Katie is wonderful! For anyone, but especially blonde color, she does a great job listening to what clients want and delivering. Would definitely recommend! read more

My regular stylist was not available for 2 weeks so I was booked with another "expert". I explained over and over to the female colorist the type of highlights that I wanted. I even showed past pictures (a few months old) to further clarify the look. What did she do? Whatever she wanted and without any close resemblance to what I requested and showed in images. read more

Travis is the best! he does an amazing cut and style every time and never rushes! he pays attention to detail and makes sure you're happy when you leave! read more

I had a very poor experience with Aura Spa Navy Yard. Booked a chemical peel that ended with an underwhelming facial. I emailed every manager about eight times including the manager of managers for Aura DC and no one responded to resolve the poor experience. I feel ripped off. The issue began from the time I booked my appointment online to the end of my experience at Aura. To summarize the issues experienced, --Aura's online service booking leaves room for customers to book appointments erroneously. --The phone staff didn't follow through with getting back to me for inquiries I had. --The on-site check in staff service was shockingly lacking in thorough customer service. --Aura's process for assuring customers to make the best decision for certain spa services could use immediate improvement. The entire experience was unorganized and disappointing. It reflected so poorly that I left feeling ripped off and not wanting to go to Aura again for services. I arrived to a poor ping pong like check in experience, especially for a spa. A woman at the desk in the direct line of vision of the entry doors directed me to check in at the Bang desk for my Aura appointment. The woman at the Bang desk in a rushed manner with no welcome, no smile, told me to go to Aura, while pointing in the direction as she's in motion doing other tasks it appeared. She didn't ask if it was my first time or assure I knew where I was going. I entered Aura Spa and there was no one there (because I was an hour early perhaps). Me assuming someone was in Aura, I assumed this is who I would explain to that I was early for my appointment and ask to be directed to the sauna. I go back to the desk right outside of Aura to explain no one is in Aura and to simply ask where the sauna is. Before I could explain why I was there, the woman at that desk directs me to check in at Bang. I began to explain I was directed to Aura when the woman walks off toward Bang before I finished talking, She was pointing over to me asking the woman at Bang to check me in I assume. She comes back over to me and I explain that I wanted to use the sauna before my appointment but she didn't let me finish talking to explain that. She then says you are welcome to use the sauna. I asked where is the sauna and she then explains the women's locker room is on the 2nd floor. I really hate to say that I don't feel the check in staff handles check in in the gentle, thorough, or professional manner that I would expect from a spa. Now for my service, the person was very very nice. Prior to service, she began by explaining to me how to care for my skin after the peel. She explained I should completely avoid direct sun on my face, use a sunbrella, hat, where screen, etc. I was getting this peel to renew my skin for a milestone trip event to an island so this knowledge was a red flag for me. My skin would have completed the peel process before the trip but it sounded like I should still avoid direct sun on my face during my trip. This was very concerning so she explained that we could adjust the service to a facial only and I'd get glowing results, although shorter term results. She offered to reschedule the peel but I agreed to the facial with She because my schedule before the trip wouldn't allow me to get something done to my face before my trip. I stated to her that I wish someone would have explained this prior to my appointment or this should be explained online with a chemical peel service. Aura or the esthetician should at minimum follow up with customers with an email or text message who book a chemical peel online to share this important information. About the facial, again she was very very nice and great to talk to but the facial service was different than what I expected in an unsatisfactory way especially for the price point and establishment. There was no manual blackhead extraction which I assumed was standard facial procedure. I left with the blackheads a the few tiny whiteheads on my skin that are usually removed with the facial I'm used to getting. read more

One of my close friends recommended to check out Bang Salon- Yards and to see Harold. I've been going him since last summer and won't be changing hair dressers. He's done an amazing job on my highlights and haircuts. As a blonde it's very tough finding a great hair dresser that'll fitful my specific needs. His husband Travis is wonderful too. He was Harold's assistant last summer and became a hair dresser in the beginning of the fall. One of my other good friends went to see Travis for a haircut and it looked great. I highly recommend this salon, Harold and Travis! read more

Incredibly Rude, unprofessional and expensive for very very basic hair. How can you run out of color and not call your client to tell them before they drive all the way to your salon then throw a tantrum when client dies not want to use a different color. Horrible experience. read more

Great cuts at a great price . Gabi does a great job. Always happy with my cut. Has been y salon for a year. Online booking is convenient

I ordered a men's simple clean up with Jessica, however she proceeded to give me a more expensive procedure I told her I did not want and refused to accept that I did not want this, telling me that the simple clean up does not affect the sides and only does the ear line, which is not at all how it is stated on the website as attached to this. I have been here before and never had an issue with this type of haircut, only Jessica has made this into an unpleasant experience and seemed to try to trick me and into paying more for the cut than I wanted to. read more

Bang Salon & Aura Spa Yards - Hair Salons Near Me - Washington, DC, District of Columbia

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Harold is an extremely talented stylist. I followed him to Navy Yard from his original location in Chinatown. He always gets my purple just right. read more

Jensyn is great! Super talented and friendly. Have done balayage with her twice and will continue to go back to her!

Chicha is a great hair stylist and colorist. It's easy to get an appointment and you don't have to wait long at all.

I got a wonderful haircut and a really great experience. The only downside is how expensive it is. I'm retired and cannot afford that.

Excellent massage with Krystal. Great space, staff and service and high quality bodywork.

Andrew did an amazing job with my color! He always listens very well to my requests too.

After spending a month at my cabin in the woods in Maine I was desperately in need of a haircut. I went in and saw Travis today and I couldn't be happier. Travis was great and my hair looks amazing (I finally feel like a person again). I thoroughly recommend Bang Salon and Travis! read more

I've been here multiple times and the stylists are always running behind (which would be fine if I were notified as I live close by so I can just hold off on heading over). I've gotten a balayage, 2 haircuts, and a blowout and all have been very unsatisfactory particularly my most recent haircut. Andrew went in from my scalp to the bottom with thinning sheers after asking me if it's ok "to take some weight off the bottom" here I am 2 months later and my hair still just not feel the same. It doesn't style the same as it used to and I get upset about the quality of my hair daily now. Really disappointing when someone who boasts themself as a professional and doesn't realize the impact they are making when what feels like them experimenting. read more

Jessica did a great job updating my pixi. She listens to my ideas and also recommends options. She is personable and professional as is anyone I've interacted with. The salon is beautifully maintained and has a relaxing vibe. read more

I had an excellent haircut today by Sophia. I was looking for a classic bob, short in back and angled to be longer in the front. She did it perfectly and took her time with both the haircut and blow dry. She was very easy to work with and I enjoyed getting to know her as well. I highly recommend Sophia and thank her for a great cut! It really made me feel great walking out of the salon! read more