I called for an alignment. They said drop it off in the morning. We'll get it done. So I dropped it of @8am. I called @12pm n 3pm. They said it's still not inside yet. I stopped in at 5pm. Still wasn't done. So I took the car home. A few months later I bought 4 Michelin climate2 tires ($1300) from them. When I was due for a balance and rotation I dropped the car off. They said it'll be a couple hours. 2.5 hours later I called to check on it. They said it'll be another couple hours. I reminded the guy what happened when I was there for an alignment. His response was. We are 1 of 3 tire services on cedar st. I guess he was telling me if I didn't like it. There are other tire places down the street. I bought my tires there. The balance and rotation was part of the purchase. Very good customer service. I believe his name was either Bill or Brian. read more

Prepare to wait for hours. They don't schedule appointments. When I went there were at least a dozen people standing in line before unlocking their door. They were still working on cars from the day before. read more

Scott, Roger, Brandon, Greg, Shawn & the whole crew take AMAZING care of all our automotive needs!! Great Service & pricing!! They never try to sell me a service I don't need!! read more

This place is a joke. Check in staff are rude. The techs walk around doing nothing instead of changing tires. I have been here 3 hours and they have only done 3 cars. I will NEVER come back here again. If I could give zero stars I would. read more

Service is the key goal at Budget Tire Center on Cedar Street. The staff is incredibly friendly and efficent. Budget Tire Center stands by their work. Providing stellar Customer Service seems to be their mantra! Recently, I noticed on of my tires leaking approx. 5lbs of air every two weeks. I took the car into Budget Tire Center and within 20 minutes the car was back on the road. A staff member explained to me that they had discovered a small piece of metal in the tire. They remedied the situation and the tire was good as new. Since I had bought the tires there --- NO CHARGE!! read more

No, it's not a shameless plug for my favorite brand of 1& 1/4" Reese receivers but it *is* the bottom of my car on a hoist during a routine inspection. The fact that you are on here (Yelp) reading my review means to me a few things: 1st of all you want to know if you should come here. The short answer is yes. These folks do a good job. read more

Gills Point S Tire & Auto Service - My car on a hoist - Tires Near Me - Lansing, Michigan

Absolutely terrible service ! Very rude front staff ( Shawn ) that is old and angry . Came to my appointment as scheduled 5:30 they said I have to come next day .. show up next day again when supposed to on time !!!! then waited politely for an hour and confronted them they said I can leave if i want or have other place to go and take my business somewhere else's !!! Unbelievable ! I'll be doing that in the future for sure ! So pls be avare they really don't care about customers. read more

They sold my fiancé 4 brand new tires with warranty. After 3 months, our wheel went flying off on the Ohio Turnpike on the way to Pennsylvania for Thanksgiving. I got the car repaired in Pennsylvania since the lug nut bolts snapped. They showed me how the two front tires, even though they were only a few months old, had chunks falling off as if they were dry rotted. Once back in Michigan, I went to the shop and asked them if they would honor the warranty or comp me for the two new used tires I had to buy. They said they wouldn't do anything without seeing the damaged tires. I showed him pictures, but he said he needed the actual tires even though we had to leave them in Pennsylvania. They did a sloop job, my whole family could have been seriously injured or worse due to their negligence, and they refused to honor the warranty they sold my fiancé. We continued to push and they said the GM would call us but he never did. I would highly recommend doing business anywhere else but not here. They are heartless and cheap. Although I cant prove it, I think they are deliberately negligent and they take advantage of perceived unattached females since my fiancé went in by herself and they charged her top dollar for dry rotted tires and tried to say they were new and under warranty. I also can't prove they didn't sufficiently torque the tires which caused the lug nut bots to snap and for our wheel to go flying off the highway into a cornfield. My mechanic in PA says this is what happened but it's difficult to prove and they took zero responsibility. And the manager I talked to was a jerk. read more

Gills Point S Tire & Auto Service - Dry rotted tires that fell off on the Ohio Turnpike on our Thanksgiving trip - Tires Near Me - Lansing, Michigan

I went this place with nail in front wheel. Very quick he address and fixed the tire in 30-40 minutes. It was ad-hoc appointment and glad that they fixed in short time. Thank you guys for helping me.. read more

Great service, reasonable repair prices. Took my wife's van for a tire repair and they fixed it in no time and without pushing any tire sales on me. read more

Just bought 4 tires here. I couldn't get an alignment like I wanted, but they made it right. No drama. In and out in an hour. I'll be back again. read more

Ruined brake line and put the blame on me. Came in for a simple rotation and balance to cant even drive home. Currently sitting in parking lot waiting for gm to call me back. They gave multiple reasons i now have issues with brake line. They wanna charge $200 to to fix brake line but thats just labor. If the problem was my fault they would of charged for everything. F this place i will never be back read more

They do a decent job with tires but nothing makes me angrier than being called a liar. My car was nice and quiet when I brought it in, after I brought it to Budget Tire on Cedar st it's making a tic tic tic noise. I brought it back and they told me that there is zero possible that it was because of them calling me a liar. They lost a whole family of customers. read more

Awesome fast and friendly staff they Took the time to understand my needs and my budget couldn't have asked for more

I dropped my car off to have rear sway bar links replaced. They called me and told me it was done. I asked Joe specifically if they had road tested the car and the clunks were gone he said yes. I picked up the car on the way home with the rear clunking terribly. I looked at my paperwork and it said replaced front sway bar links. I had just had the fronts replaced 3 days ago at another shop. Call Joe the next day told him probably the best thing for us to do was put the car up in the air and take a look at what had been replaced and what not together he said that they were too busy to do that on a Saturday and then if I wanted to wait hours and hours I could bring it in on Monday. Terrible experience customer service was bad. Look at the other Google reviews on this place they are all about the same. Go somewhere else even if you have to pay more it won't be worth the aggravation read more

Unbelievably horrible experience!! Worst customer service I've ever had. I had a metal rod go into my tire that needed fixed. They first started "fixing" the wrong tire!! I'm the one that noticed and brought it to their attention. Can we say dangerous? They didn't fix the hole but brushed my rims and repeatedly said it's fixed. Next day had a flat. Took tire to another place and paid to have it fixed. Spoke with Joe who told me twice that I would be reimbursed for the $11.00 since their tech didn't fix it right in the beginning. Now it gets really bad...the manager Justin (also the owners son) would not honor what Joe said and refused to reimburse me the $11.00!!! And Joe was standing there confirming what I was saying. It wasn't about the money, but the principle. It's called good customer service and doing the right thing. The fact that he refused to honor what his employee told me is ridiculous. I told him he's losing a customer over $11.00 but he didn't care and still refused to make it right. I will NEVER go there again!!! read more

Been here twice with a flat (ran over a nail). Discount tire tried to bullshit me and waste my time by saying that I needed to replace all 4 tires for over $800. The guys at Budget repaired the flat quick as hell, they're knowledgeable, and affordable!! Highly recommend! read more

Justin and the guys go above and beyond to make the experience a positive one. Will not use another tire shop.

These guys are great! We have taken our car here for years now. They have the best prices on tires, Period! They have always taken good care of all of our cars. read more

Extremely competitive pricing on tires. I have checked around and Budget Tire has had the best out the door pricing. We have had three of our cars tires replaced here. They are a hardworking staff. Fast and friendly service. Name brands and great prices. I don't waste my time going anywhere else. read more

I've never written a review before but I had to after my most recent experience here. I will never go anywhere else as long as I'm in Lansing. They are honest and have fair pricing. On more than one occasion they have explained in detail what is going on with my car and have shown me what the issue is too. They want me to understand what I'm paying for even though it'd be easy to take advantage of me since I don't know much about cars. While I hate dealing with car troubles, I'm always relieved I'm dealing with a company who does not overcharge. read more