Sarai was very kind and professional she followed up right away and assisted with a storage unit within minutes. Definitely give them all call promotion prices are fantastic here you won't be disappointed! Thank you. read more

Doesn't matter what's wrong after 8 years and NEVER can call and speak directly to the office???? Instead you get a call center with NO KNOWLEDGE. Time to move too many places cheaper read more

Big fan of this storage location . I have used so many other locations and what makes this one stand out is the customer service, and it's kept clean and everything is very secured . read more

If I could leave a negative 10 I would this place is HORRIBLE to deal with! Absolutely HORRIBLE!!! All of our items were ruined by rodents. Not to mention that every few months they kept raising the price. Then they tried to double charge us and locked us out after we called our bank to get our money back! We showed up to get whatever stuff that was salvageable and they refused to let us in. The guy was so rude and discourteous. I asked for the manager and he said nobody was available to help us until Monday after renting a truck and hiring laborers to help us move everything. Then refused to deal with me even though my daughter authorized me to handle this situation for her. She ended up so stressed out on Saturday that her blood pressure skyrocketed and then she started having pain in her left side. She ended up in the ER that day and still nothing has been resolved!! WARNING DO NOT USE THIS PLACE!!!! DO NOT TRUST WHAT THEY SAY!!!! It's all lies!!! As we were leaving even the other customers leaving behind us said that this place is BS!!! I will also be filing a complaint with the Better Business Bureau! Everything they have done is completely unacceptable! read more

This Budget self Storage sucks!! They will tell you that your money is refundable within 2-3 days if you have'nt put your stuff in, But they did'nt refund my friends money, After she canceled it before the day She was supposed to put and use the storage... You guys shows showed your True colors... i will Not Recomend this Storage Company read more

if I could give Zero stars I would. waste of money - my items were destroyed by their rodent issue. Willy the manager was completely rude when I called regarding the issue. he told me it wasn't their problem. I was forced to get insurance through them when I rented the unit and no assistance to file a claim for loss of property and damages. I emailed photos of the damage that have gone ignored. a claim was filed with the Los Angeles county department of public health. do not waste your money storing your items here; you will be out of your items and money. read more

Willie was incredibly helpful during a trying transition for a friend of mine. The facility is clean, well priced, and easily accessible. Willie answered every question and found a no hassle solution to my storage need. Definitely recommend Budget Self Storage! read more

We were looking for a short term storage and were extremely happy with this location and Juan was very informative and helpful.Juan showed us the unit and answered every question.We highly recommend this business.. read more

Horrible place, Precious, assistant manager as her business card stated, because she doesn't wear her name tag was very rude and disrespectful. She would give me a sarcastic answer and I asked a simple question. She just had no people skills what so ever. She contacted her manager over the phone and was also very rude to him as well. If you guys want good customer service please go when she is not working. read more

Horrible place, very deceitful!!!!! They actually sent me a letter stating they were raising my rent after 5 months there due to "inflation" but wI hen I called and asked what the contributing inflation factors were he just said that they just raise it on everyone after a few months. Of course this is NEVER discussed when your signing up! read more

I had an awesome experience getting my storage. Vee was prompt and very nice. Customer service was on point. I have already told family about taking their business here. read more

Superior service! The staff is very customer friendly, willingly shows you your options and the site is clean, affordable and open 7 days a week. When I called, Willie discussed prices with me and reserved my storage choice. It was ready and waiting for me when I arrived. After looking at the unit, it wasn't large enough. Bee showed me another unit perfectly suited to my needs. Paperwork was easily completed and paid for. read more

We are so impressed with the service we received at Budget Self Storage. Willie and Vee were very helpful with renting a storage unit. Very professional and friendly. The unit we rented was the perfect size and clean and a great price! The grounds are clean and seem secure. I would definitely recommend Budget Self Storage. read more

I was in a hurry to find a storage unit, the budget representative was really helpful and knowledgeable. Great customer service! I recommend them for sure! read more

Willy was friendly, accommodating, professional and transparent. They also had the best pricing. Easy and efficient.

I had to do some business that brought me to Palmdale. Worked with Willie and Vee who are Fabulous! Great customer service, friendly, knowledgeable about property management business, both have pleasant attitudes and personalities! I appreciate the work Willie put in to make my lease happen! Thank you Willie keep up the Fantastic work! You too Vee! read more

Very awesome place for storage and willie was very helpful and had amzing costumer service I would recommend this place for future storages

Just got set up here. Conveniently located. Great prices-- I think they always have promos going on. Customer service is excellent. Willie and Vee were super helpful and friendly throughout the whole process. Thanks for a wonderful experience! read more

Had a great experience today with Vee and her team. Vee showed me three places, we picked the third. She was very nice and the staff is bilingual so my mom had no problem understanding them. I'm glad I found this place, they have the best rates and very welcoming. I'm sure you'll agree. Thanks Vee. :) read more

I moved from Orange County to palmdale to my new home and had additional items that needed to be stored. I checked a few storage locations and budget at palmdale by far was the best option. They have the lowest prices and deals out here. staff is really knowledgeable. Willie, the manager was awesome, great attitude and super friendly and helpful. I would recommend this place to anyone that's looking for storage. read more

I was in the area looking for a storage space and seen this location and decided to stop by, Willie help me out to choose the right size of storage. The paperwork process was fast and easy will highly recommend if you are looking for a safe and secure storage stop by and ask for Willie. read more

Willie was awesome! We came in on 7/24 and he was helpful and prompt in answering all of our questions. We loved the customer service. Thanks Willie! read more

Thank you guys and girls so much, I was helped by Willy and vee, they were very helpful and very awesome they helped us get the right storage and get what we needed read more

Pros: friendly service, good prices Cons: Young guy driving a little silver sport car (which is always parked there so I assume they live on the premises) he drives recklessly and at extremely excessive speeds through the isle EVEN when speed is notated at 5mph.. there could have been children with me, ( and now I have to make sure I don't bring him because of this) Him going as fast as he can down the isles is absolutely insane. read more

Great service I just rented a 10x10 unit. Willie and Vee were very accommodating. They drove me around the property until we found the right storage unit. Good people and clean facility. read more

Willie and his associates did a great job. They made sure the unit was clean and ready for move in. Their professional outlook made registration a breeze. Budget Palmdale Self Storage continues to be our storage of choice. read more

The property is clean and well kept and the customer service is on point. Very happy with the place.

This was the cheapest place I could find by me with good reviews and I'm glad I came here. I just moved out here and this storage was much needed until I settle in. Vee was consistently friendly, nice, and funny. I almost felt bad for taking my things out of storage because I like the service so much! But will use again in the future. Thank you Vee :) read more

Thanks willie and your wife. Very professional and a pleasure to do business with. Super great prices highly recommend best in town. I will use them in the future should a storage unit be needed. read more

These guys were great. I stored here for 1 year, after moving from LA to Idaho and needed a place in between. The manager is the best. She knows how to get the job done and is kind and respectful. She's personable too, and has good customer service. I had a few different occasions where there were issues with my lock and losing keys and she was nice about getting my lock cut and managing a stressful situation and putting me at ease. read more

Honest and quick quote. Willie was helpful and friendly. I would definitely recommend this place.

I have been using this storage area for 3 years. My unit was recently broken into, lock cut and valuables stolen. The security cameras the have are horrible quality. You can see some car come, my lock cut, 2 kids take my things and leave all while the cameras are too blurry to see make model or license plate of car. All they say is to file a police report, zero compensation. read more

Went in to get a storage and met with Tania, super awesome and really helpful I loved this facility! It was really clean and has great service. It was really reasonable and I loved the units. read more