My husband & I popped into A-Amerucan Self Storage on 10th st west, just to check out this storage…read morefacility. We were met by Alex (manager) who greeted us warmly. We assumed we knew what we were looking for (size-wise) but Alex knew better (definitely not his first rodeo). Alex took the time to drive us to see the size of storage shed he would recommend and then promptly search for a current special offer. We ended up renting an 8 x 20 for six months, while we prepare our 2 bed + house for sale. Thank you for your assistance Alex. We

I would recommend this company to anyone!! I had a short window to get my items into storage. I…read morecalled and Alex was AMAZING!! The entire staff that I met was so friend and helpful. I had more stuff than I thought and there was another gentlemen there name Jeff (I think that's the name I heard) but he was on it as well. I needed a larger storage unit and he helped me with less than 15mins before closing. Thank you all for everything!!!

I've moved out of town, and I forget to pay occasionally. Your employees have been really…read morenice,helpful,and seem to go over the top to help me get squared away with any problem. So thank you for that. It's huge and go's a long way. Tell them thanks again for their patience,kindness,and professionalism.

My husband & I popped into A-Amerucan Self Storage on 10th st west, just to check out this storage…read morefacility. We were met by Alex (manager) who greeted us warmly. We assumed we knew what we were looking for (size-wise) but Alex knew better (definitely not his first rodeo). Alex took the time to drive us to see the size of storage shed he would recommend and then promptly search for a current special offer. We ended up renting an 8 x 20 for six months, while we prepare our 2 bed + house for sale. Thank you for your assistance Alex. We

The onsite manager is rude and disrespectful her customer service is terrible. In all my life as a…read moreconsumer of products and services in any of Americas economic industries, never have I been treated so unfairly and what makes things worse is im actually a paying customer, so essentially I'm paying to be mistreated.

Dont waste your time. super shady. id give a zero if I…read morecould. first off, I'm the middle of nowhere. Has people living in the semi trucks and storage lockers on the property. I used this place to temporarily store a Chevy Astro van. I provided all copy's of paid registration, moving permit, and ins, after paying for several months up front they "called" (they didn't really) and said they left several imaginary messages. I just so happened to call to check on an issue and they told me they only store vehicles registered for use in the st. for a non mobile van parked in their dirt lot parking. I explained the reg was paid and has insurance as provided. long story short they tell me I have a week to go get the van, Palmdale being some 70miles from LA, the girl said the owner would contact me about pro rating the fees paid, he didn't. I just decided to go get it and let me lawyer deal with them, as I got there they were attempting to break into the van to "move it" so they said. after they didn't hear back from me, I have call logs and left several messages with both girls that work there. for vehicles, that need to be at legal to park there and have insurance since they DO NOT have the required business insurance, just park it in the st. it's Palmdale. there's parking everywhere, making this place utterly useless. Then when they break in your car YOUR ins will go up not theirs. AVOID AT ALL COSTS!!!!!

Came to this town with maybe 300 to my whole name. I was able to secure a storage unit in less then…read more30minutes and move all my things in plus saved more then half the money because of a great welcome deal. Plus the month to month doesn't break the bank. Jocelyn clears up any questions I might have so for my storage needs in Lancaster, Amargosa to Amargosa every time.

Setting up a reservation was so easy! They were transparent with the fees and do daily lock-…read morechecks! The facility was also clean and Esmeralda was so kind and patient with us! You also can't beat the price specials they had! We are using the service of renting the 5x10 unit and it was exactly what we were expecting :).

Most amazing workers at this facility straight up. Anyone that says other wise should take there…read morebad day out on someone else because these people go above and beyond to help their customers. I would highly recommend this storage facility if your looking for a place where you dont have to dread and be worried or irritated when you see the workers walking towards you...because I love seeing them and they are very helpful. Thanks guys for everything you do! Even when you dont have to! #85,86 P.s...thug life 8-)

In reference to my storage unit being burglarized on 02.22.2026, the Lancaster, CA Sheriffs…read moredepartment - burglary detective has just confirmed today 04/15/2026 that SmartStop does NOT have video cameras that cover the entire property. Their camera lenses are limited to the front entry gate only! Therefore their website advertisements regarding 24/7 video surveillance is false, deceptive and misleading. It is 100% UNACCEPTABLE. Now I will move on to seeing what the Attorney General and District Attorney can do about this. There needs to be a class action lawsuit filed against this company for deceptive business practices. So many victims of burglary and theft at this facility yet corporate have still FAILED to provide adequate security and secure locks. They should be ashamed of themselves. If they do not have customers, they will not earn a paycheck or generate revenue, so the least they can do is make every effort to protect their customers instead of hiding behind their ghost line phone number and sitting on their hands doing the bare minimum then having an "I don't care attitude" and a zillion lame excuses.

This storage has a convenient location, many small units with direct street access, Sunday access,…read moreand a friendly manager named Christina) Cons: the password is complicated and hard to remember.

I've spent 8-10 years here and it is wonderful with the new management…read more The costs are fair to high when compared to other places.

Sarai was very kind and professional she followed up right away and assisted with a storage unit…read morewithin minutes. Definitely give them all call promotion prices are fantastic here you won't be disappointed! Thank you.

Doesn't matter what's wrong after 8 years and NEVER can call and speak directly to the office????…read moreInstead you get a call center with NO KNOWLEDGE. Time to move too many places cheaper