I want to be perfectly clear and not understate the service and treatment you will receive from…read morethis location!!! Alex is an asset to this company in more ways than I personally am able to speak on I'm sure !! What I can say with certainty is Alex made a unpleasant thing (getting a storage) seamless and he knows his job so well that he didn't add not 1 small bit of stress or uncertainty to my plate. He's just good at his job! proficient with the system they use and thorough!! To me in a world of inadequate customer service and employees that seem to not even try to understand the service there customers are there to receive this guy is a breath of fresh air!!!! From a customer that isn't easily impressed I am just that !!! The service and the pricing above am beyond what I expected. !! A very satisfied customer James Monroe

My husband & I popped into A-Amerucan Self Storage on 10th st west, just to check out this storage…read morefacility. We were met by Alex (manager) who greeted us warmly. We assumed we knew what we were looking for (size-wise) but Alex knew better (definitely not his first rodeo). Alex took the time to drive us to see the size of storage shed he would recommend and then promptly search for a current special offer. We ended up renting an 8 x 20 for six months, while we prepare our 2 bed + house for sale. Thank you for your assistance Alex. We

Setting up a reservation was so easy! They were transparent with the fees and do daily lock-…read morechecks! The facility was also clean and Esmeralda was so kind and patient with us! You also can't beat the price specials they had! We are using the service of renting the 5x10 unit and it was exactly what we were expecting :).

I just want to say, I love this place. This place is incredibly professional and clean. I had to…read moremove my mother's items to this unit in a span of a couple days. They were so accommodating, and understood the stress of my mom's rapid moving. I would recommend this place to everyone who wants a nice safe spot to place their items. The monthly payment is so doable as well! I pay for a great sized unit for a good amount. And I'll continue to pay it.

I used Westrup Storage for over a year and was very pleased in the pricing and how friendly Taylor…read morewas. He did a great job in keeping us informed of anything that could hinder access to the property. I was not able to find anything for the size and price Taylor was able to offer us! Will definitely use them again if needed! Thank you Westrup Storage!

Jon & Taylor are awesome. Family owned & operated, very professional. After searching & searching…read morefor a safe & affordable storage facility I was getting a little discouraged until I found Westrup! Both Jon & Taylor were very helpful! Jon invited me over to take a look and show me where our container would be, I was still uncertain on what size container & if we'd need one at all, I had limited cask on me and Jon was so sweet and let me put a small deposit for the week while we figured out what we were doing. I came in before the week was up and met Taylor to finish up the paperwork. We ended up needed a second container and Taylor got us in immediately. We feel very comfortable having our things stored there. It's gated, cameras everywhere and monitored 24/7. Jon & Taylor made us feel very welcome, Thank you both for being so accommodating!

I've moved out of town, and I forget to pay occasionally. Your employees have been really…read morenice,helpful,and seem to go over the top to help me get squared away with any problem. So thank you for that. It's huge and go's a long way. Tell them thanks again for their patience,kindness,and professionalism.

My husband & I popped into A-Amerucan Self Storage on 10th st west, just to check out this storage…read morefacility. We were met by Alex (manager) who greeted us warmly. We assumed we knew what we were looking for (size-wise) but Alex knew better (definitely not his first rodeo). Alex took the time to drive us to see the size of storage shed he would recommend and then promptly search for a current special offer. We ended up renting an 8 x 20 for six months, while we prepare our 2 bed + house for sale. Thank you for your assistance Alex. We

Sarai was very kind and professional she followed up right away and assisted with a storage unit…read morewithin minutes. Definitely give them all call promotion prices are fantastic here you won't be disappointed! Thank you.

Doesn't matter what's wrong after 8 years and NEVER can call and speak directly to the office????…read moreInstead you get a call center with NO KNOWLEDGE. Time to move too many places cheaper

This storage has a convenient location, many small units with direct street access, Sunday access,…read moreand a friendly manager named Christina) Cons: the password is complicated and hard to remember.

I've spent 8-10 years here and it is wonderful with the new management…read more The costs are fair to high when compared to other places.

No one was in the office when I arrived, Manager Or whoever at front desk is very rude, extra…read morecharges. Storage space is very damaged, its pieces of cardboard holding up the walls. DEFINITELY WOULD NOT RECOMMEND. DO NOT RENT HERE!

The staff here is friendly (As everyone here has mentioned, Frine is great) but Public Storages…read morepolicies are not. They're designed to be unclear so that you owe more money. When I moved in I very clearly asked what the move out process was in regards to payment and was told that as long as I gave 2 days notice, I could move out whenever I liked (I now understand that this was a purposefully cryptic answer). I set my move out date online for September 1st over two weeks in advance, and at no point along the way during the move out process was it mentioned that I would owe the full amount for September by doing this. I was simply told to check in with the front desk when I completed my move out. Of course, move out day comes and it turns out I owe the entirety of September, even though I am moving out on the 1st. The front desk staff were friendly enough about this but when I talked to the supervisor, Clare Ingram, and not only was she not able to help me, she was pretty rude to me about it. The company will try to claim they're not able to pro-rate payment, but they happily pro-rated my first month when I moved in. It's a policy that is designed to take advantage and the fact that there is no leeway despite a very understandable miscommunication is frustrating. In addition to this, my rent was raised in the middle of my 7 months and everything in the storage unit was covered in a thick layer of dust and sand. I know Lancaster is a windy dusty place, but when you're in the business of providing storage I think a little more could be done to insulate the spaces from this. I won't be using Public Storage again in the future. I recommend you skip it as well.