Mile High Motors car rental is fantastic! Easy pickup from DIA Westin. Clean and well maintained…read moreluxury vehicles. We received a Jeep Wrangler Rubicon and enjoyed our time in it. Thanks very much Mile High!

Excellent experience overall- the guys were easy to work with and check in and check out were a…read morebreeze. Pricing is a bit higher than chains BUT it is worth it because you get the vehicle you are promised with no hassle, and you will be dealing directly with human beings that will answer questions you have in a timely manner. There are no hidden fees and they didn't try to gouge me for damage, wear and tear- some rental companies will do this but not these guys. Plus, you're supporting a local business. Highly recommend.

Quick. Efficient! Convenient…read more I love the quick check in option. Check out was make easy. And early morning check in was just as efficient. Reasonable prices and plenty of options for solo, family or group travel. Airport shuttle runs nonstop - to my knowledge - and frequently. 10/10

Top notch service, convenient location, and ease of check-in…read more During our recent stay in downtown Denver, we reserved a rental and was serviced by Austin. He was terrific from the time I arrived at the rental location inside the Sheraton, was friendly and patient during the rental process, and did a nice touch base via phone call during my rental to ensure everything was meeting our expectations. By far, the best rental car and customer service experience. (I read the Yelp reviews of the other rental car agencies and they all seemed to be very low on the service scale so I was admittedly a bit concerned on how my experience with Enterprise would go, but it no concern and I would highly recommend this brand and location.)

I prepaid with Priceline and yet I still came away with extra fees. I told the agent that I only…read morewanted the rental car and waive all the other extra services. Apparently the agent selected CDW. I couldn't tell at the time when I questioned why the overall rate was so high. I went believing what the agent told me as it had to due with the deposit. Now I am waiting for customer service to provide me a refund.... Otherwise: - Shuttle. I appreciate the free shuttle to and from the airport. The shuttle back was interesting as there was no personality and the driver didn't help or talk to the other customers who were strugging with their luggages. - Counter time. We must have came at a very busy time as it took an hour to get to the counter to be serviced. The agent was nice enough...other than charging me for CDW. - Gas stations are near the rental car location, no need to pre-pay for fuel even if you were running really really late to return

1-Star Review -- Buyer Beware Avoid NÜ Car Rentals at the…read moreoff-site Denver International Airport location. I prepaid through Priceline, declined the additional insurance and add-ons, yet was later charged an unexpected $244.72. Read every line before signing and verify all charges. I'm sharing this to help prevent other travelers from having the same experience. Buyer beware--choose another rental company.

Updated (added a star) - Be wary. Booked online for $160. The attendant (Dhiren) tried to charge me…read more$1100 for "recommended services" (like WTH?) and I ended up paying $265 ADDITIONAL for prepaid fuel (still not sure there was any savings there after fees). I had to raise it to customer service to get my ~$160 credited to payment. Customer service was helpful enough but still not impressed. Car was clean and checkout staff were nice though.

They told me Colorado law required the damage waiver. It doesn't…read more The Loss Damage Waiver (LDW) -- $34.99/day, covers damage to Fox's own vehicle -- is optional. Fox's agreement says so on page 1. It's not liability insurance and has nothing to do with Colorado's minimum coverage rules. The counter agent told me state law required it before he'd release the car. I'd arrived at midnight with a three-year-old, so I signed. $139.96 for four days. Europcar's customer care later confirmed in writing that counter insurance isn't legally required in Denver. Still refused the refund, because I signed. The receipt lists the charge under "CO ROAD SAFETY FEE." If you have auto insurance or a card with rental collision coverage, you probably don't need LDW. Ask if each add-on is optional and make them point to it in the agreement. Why this is the winning combo: It leads with the outrage (the lie), immediately explains the facts (the waiver), provides the proof (the receipt and Europcar's admission), and ends with clear advice for the next customer.

Great experience with Alamo at Denver International Airport…read more I booked a midsize AWD SUV in advance and used Alamo's Skip the Counter option, which made pickup very easy. After taking the shuttle to the rental facility, an employee checked my confirmation and directed me straight to the vehicle selection area. My phone wouldn't connect properly to the midsize SUV I had selected, so Larry kindly provided a complimentary upgrade to a 2026 Chevrolet Equinox AWD at no additional cost. The vehicle was clean, in excellent condition, had low mileage, and delivered impressive fuel economy throughout my 7-day trip. The AWD came in handy during a sudden mountain rainstorm and while driving the scenic Old Fall River Road in Rocky Mountain National Park. The vehicle performed flawlessly. While summer pricing was higher than off-season rates, my research showed AWD SUVs are in high demand in Colorado during peak travel season, so the pricing seemed consistent with market demand. Returning the vehicle was quick and straightforward, with clear signage and a friendly attendant. Overall, another smooth rental experience with Alamo. I've rented from them in several states and have consistently received great service and reliable vehicles. Highly recommended.

This is a tough one. Everything went great until we left Alamo. The final check point too so long…read more But all else went perfectly and I will give it 3 stars. All together...it was OK. The counter person was very friendly and easy to talk with. I have attempted to find the name of the person who helped us, but I can't locate it. It was 7/8...11:37. Far left person was great. We rented the car for 5 days, and the Camry rode perfectlty. Thank You Costco for assisting me on this trip.

The Express feature helps but still takes time to check in…read more No signs to tell you where to go and the lines are always long inside There is a monitor where your hand should be listed for the car you are assigned but ours never was and we had to wait. Each time we gave our info the next city branch did not have it. What? Drivers license and basic info somehow wasn't on the system? Frustrating

Don't. 1) they are so busy that they don't check your car in and you get late charges even when you…read moredrop it off. 2) they are so busy that when you don't pick up your car they charge you and still rent the car out to someone else. I've had to do chargebacks twice on this company. Do not rent form this company.

Great service from Neil. The car was so clean…read more The office was clean and nice We will come back every time needed a car

I was charged for an extra day even though I returned the car before the time in the original…read morereservation. Documentation of this ordeal: https://photos.app.goo.gl/49YkLrkSkTVLA85e7 There was no on at the center to check in the car after I returned it. I found an employee and he asked me to just leave it there with the keys inside. Luckily I documented the dropoff in video and photos since I don't trust avis as I have been burned before. Raised multiple customer support tickets but they don't care.

There's a reason it's rare to see an airport rental car service rated above one or two stars.. i've…read morebeen in the same boat usually airport. Rent-A-Car places are miserable experiences. I am glad to say this is that rare exception, Fabulous service, fabulous people, and everything worked like a charm. It's obvious that customer service is a top priority, and the entire process was incredibly easy, from picking up the car to returning it. They even checked in along the way to make sure everything was going well. It's very obvious everyone here is trained precisely to give great customer service with a smile not one person had a bad attitude What a great experience from start to finish. Keep up the fantastic work!

Warning: Take very good photos of any dings or dents and be sure to be very clear about the…read moreinsurance you have. During a recent visit -- and, importantly, this was days after major June storms had come through the area -- we rented a vehicle that had minor dents in the hood. It was raining slightly the night of the rental, so we couldn't see any issues clearly with a very wet vehicle. The remaining days were sunny, with perfect weather and we had no issues whatsoever with the vehicle. Upon return, an associated walked up to the car and begin evaluating damage without any acknowledgement. Then she claimed there was new hail damage and I needed to fill out an incident report. I indicated that there was no hail whatsoever during the sunny days of travel and, furthermore, I had coverage for damage and didn't need to fill out an incident report. She pressed the issue and got assertive in the process. I refused to sign and asked to speak with someone else given her lack of professionalism and clear lack of knowledge about the company's own policies. I explained the same to the manager who took the time to actually look up my record to see that I, indeed, had full coverage, did not need to fill out any incident report and was clear to go. Thankful for him, but highly disappointed in the experience with the earlier agent. So, yes, get the coverage. Know the policies. Take the photos for evidence.

Very nice people, but terrible structure and organization. I suspect Dollar is trying to save money…read moreby not hiring more staff. Upon arrival from the airport, I checked in quickly and went to select a car. Pros: nice staff Cons: long wait, no cars in lots, confusing to find someone to talk to. Frustrating

Had a car booked here through booking.com. It was one of the cheapest options, but after reading a…read morefew reviews a few days before I picked up the car (and after the rental cancellation period had already expired), I noted the slow wait times. And sure enough, once I got there, I saw that Dollar had been temporarily been moved to the Thrify building. When I walked in and saw the line, I immediately noped it and cancelled the booking anyways. 2026 #39

Best car rental place I've ever dealt with!!! UNLIKE other car rental companies Sixt gave me a…read morebigger, better deal when I got there. They understood my urgency, responded extremely well and efficiently! Gave me a smokin' deal on an awesome car and have been ideal to work with! 'The' Anthony is wonderful, Ray was great, and Nick made my experience fantastic! Thanks Sixt Guys!

Love renting with Sixt. Always the best rates, new clean cars, and the staff is fantastic. Anthony…read morewas very accommodating, friendly, and gave some great tips for the day - huge shoutout. In the last 8-9 years, Sixt never let me down. This time it was flawless as well.