Had the car for 12 days and was charged for 16 days. When I called to inquire I was on hold for 35…read moreminutes. They said I would be refunded but I still haven't seen that. I would not recommend.

Needed a rental car while mine was getting worked on. Went through my insurance and was able to…read morerent a car on the same day. My insurance would only pay $40/day towards a rental car and this Enterprise location only had one car that was $52/day. I called around to other locations and there were no other cars in the area. While frustrated that I had to pay the overage, at least I could have a car for the week. My insurance really took care of everything and it was all uploaded into Enterprise's system upon my arrival. The car I rented was a 2024 VW Tiguan. It had a couple of chips in the windshield and have a large tear in the driver's side carpet due to not having any floor mats - all of these were accounted for when I checked out. I prepared for gas as well, since Enterprise offered a lower rate on gas than at the pumps so it was not a bad deal at all. I returned the car today and had zero problems. Staff on the pick up and drop off were both very nice and helpful. My only wish is they had a car that was under $40/day.

I rented "quick pick up" and it was the longest pickup I've ever had. Outdated and slow.read more

This branch provided the vehicle I requested and reserved online. I visited a previous branch that…read moretook my reservation but obviously were out of the vehicle I reserved. It was a busy weekend and also snowing, I needed an SUV for work. The main guy or manager at this branch helped me out and even apologized for the system overbooking and accepting reservations despite lack of vehicles. He even upgraded me to a better vehicle no extra charge, since it was their company's system that was at fault. I used the drop box return, since it was early Sunday morning when I returned the vehicle with a full tank of gas. Will definitely rent from Avis again specially from this branch located in the Sheraton in Greenwood Village I will

Due to a recent auto accident a rental car was required and set up by the other parties insurance…read morecompany. We arrived at this location, gave the front counter employee the claim number and he looked it up on his computer and all we had to do was sign the paperwork and we were on our way. fast, friendly, complete and professional service all the way from beginning to end.

Caleb E and Tyrese were of great help at this location. They were both very professional and…read morehelpful towards my situation with renting a car. Very understanding and both have great customers service.

This company's work reflects its values…read more An inspection revealed we had several major repairs needed on an old, old vehicle. They allowed us time to decide if it was worth fixing and were creative about getting the costs to something more affordable but ultimately I agreed to have all but one item fixed. Their willingness to work with me on it really sealed the deal. I never felt pressured one way or the other and researched the prices of each repair item and they were market value. I really appreciated that I wasn't given grief for wanting to fix this old beauty instead of calling it quits and also appreciated their confidence in doing this amount of work to make it like new. Most importantly, the repairs were done right without gimmick and they're under warranty! This Christian Brothers Automotive is thorough and the final cost was reasonable compared to the quote (slight increase from what looks like parts being a tad more than anticipated). The initial inspection was awesome too, they have pictures for everything and tell you what's good, not just bad. The whole process was really smooth and simple compared to how big of a decision the repairs really were. Very professional and quick. I'm very thankful and will come back/recommend to others.

After I replace new battery sometimes i can not start the engine so i decide to do inspection with…read morethem and they found out because Battery terminals were to loose and i pick up my car when i pay the bill i show them two coupons the front desk guy he told me because is all labor so i can not use this i did not see there is kind request on those two coupons the whole crew has been changed they use to be very friendly and nice

Very grateful to the team here that had us in and out seamlessly. Everyone was super helpful, clear…read moreabout terms, and friendly. Shoutout to Troy that helped us turn in the car a little earlier than scheduled.

Thank you, Stephanie, Tyler, Jake, and the entire team, for consistently providing exceptional…read morecustomer service. I not only experience your dedication firsthand when I rent but also see it in action as you accommodate other customers. -Tyler Collins Snyder

The plus side: convenient location within Cottonwood Plaza with nearby gas stations (next door and…read moreacross Cottonwood). This absolutely makes refueling quick and easy before returning the vehicle. Also, there were no extra surprise upcharges, so what I was quoted on Booking.com was what I ended up paying. The negative side: wait times can be long since there was only one desk agent working both at pickup and drop off, so be prepared for delays. (Serious Chatty Kathy). Loss of one star. I ended up booking thru a travel site that gave me a better rate than Hertz Gold Plus. The car (an uncomfortable 2025 Jeep Compass Limited) ran fine for mountain driving, but it wasn't very clean. Possibly due to turnaround times and lack of staff. Fast food wrappings, dog hair and dust in the interior, bird poo on the exterior. Loss of another star. As a reminder, always take photos of your rental car at both pickup and return. This car only had 22k miles and quite a few scratches on the rear bumper.

I am going to apologize to all readers of this, because this is going to be long!…read more Dealing with Hertz has been a horrible experience. I will never set foot in another Hertz. EVER! My Husband and I were caught in a hail storm and we needed a rental while our car was being fixed. My Husband was told that Hertz would drop the car off at the collision center. When he talked to Hertz, he was informed that was not true. Ding #1, and you're going to see why communication is a big issue with Hertz. Regardless, we went ahead and reserved a car. My Husband was convinced he was getting a Tesla Model 3. Not only does the site say Tesla Model 3 with tiny little letters in a sea of words, saying "or similar", but he got at least one email each day after we made the reservation to the day we picked up the car (5 in total) telling him how to care for a Tesla, here's what you can do with the Tesla, you can now connect your phone to the Tesla... So, we expected the Tesla. Even if we didn't, we would expect an or similar, not an EV from a different class. Which brings us to the EV from a different class. We picked up our rental Tesla Model 3 or similar EV and we were surprised after practically spamming us for several days to get the Subaru Solterra, an EV, according to their site, isn't the same class. If it was, why are there two different prices? I wish I could tell you what those prices are, because it turns out there every time we look it's a different price. My Husband and I each looked today and we got two different prices. I got $63/ day for the Tesla and $57/ day for the Subaru and my Husband got $54/ day for the Tesla and $45/ day for the Subaru. Not the same class, otherwise it would be the same price. Also the same range and charging time (coming up). I also found that our digital paperwork says class E7 (that means a Tesla Model 3, or similar). The paperwork that was printed out the day we picked up the car says class L7 (that means Subaru Solterra, or similar). Again, not the same class. I had to dig for that information, but seeing one document say one thing and another say another thing (E7 versus L7) that sends up red flags all over the place. The NOT THE SAME CLASS flag. We asked that we be compensated somehow. The clerk, who was really very nice, said since we already paid there was nothing he could do. My Husband asked to speak to the manager. The manager came out from the back and only had "it's an 'or similar'" and "If you want the Tesla then you will have to go to Union Station to get it." As if we don't have jobs and a vehicle to get there. Not even a discussion no compromise, just disdain for the situation. My Husband demanded compensation, but we were denied that. In fact, he was even mocked with a "You demand it?!?" thrown back at him. Now the rub. We had no choice but to take the vehicle. We didn't have our car and it was clear that Hertz was not going to rectify the situation. So, we took it. We are not the kind of people who can stay at home and do nothing all day. We have lives, things we need and have to do; like everyone else. It was charged to 73% or 165 miles (there about). We immediately had to run an errand. I wanna say we were at about 42% when we returned home. It was going to take 36 hours to charge, which we didn't have because we had to use the car. And that's 42%. If we have to use the car every day then we will run out of charge at some point. Thankfully, we've been told that the car doesn't have to be charged up to 73% when we return it, because we will never get it there. If we had gotten the Tesla we would have not had so much of this issue (read; more mileage and less charging time). We were told to call the "Customer Relations" line. Note, that is NOT Customer Service. And, I can vouch for that. They were worse to deal with than the manager at this location. For starters, there are no options for an issue similar to what I was calling for. They had an option for Roadside assistance, which has it's own line, but not for a current issue or complaint. As such, I picked the things semi close to what I needed, expecting that I would be transferred. The first woman responds and asks for my rental record. Ding #... Where am I, 7? They don't have a record of that. She is able to use the Reservation # to find it. I tell her this is a complaint and she tells me that she will forward it to the manager at this location. I explain to her that it's a bad idea since this location and it's manager is part of the complaint and they did nothing for us. As I expected, she tells me she needs to transfer me to someone who can help me. This is continued on a screen shot of a word document, as I seemed to have run out of characters for a review. Other documents and pictures are also attached.

I am a long time client of David at Auto Management. I got my first car from him nearly 30 years…read moreago. Since then, I have used Auto Management to acquire 4 vehicles, including a Mercedes G-Wagon and a Mercedes CLK Convertible. During the time I had the G-Wagon, we were stopped at a light and got rear ended by a driver going nearly 50mph. When the police showed up, they looked at the paperwork I had from Auto Management, no problem at all. When I had to deal with my insurance company for injuries and repairs in the vehicle from Auto Management, again, no problem at all. I was going through a rough time and needed to get rid of a car payment without ruining my credit. I turned my vehicle in to the Auto Management program and my payments were made on time while another of David's clients was qualified and took it over. I have experienced nothing but excellent service as both one who got vehicles from Auto Management, and one who used their service to have their car payment taken over. I wholeheartedly recommend David at Auto Management. This is a unique service that I hope remains forever. It's been a solution for me whenever I needed.

If you don't want to get screwed with your money or credit don't do any business with auto…read moremanagement I been in with some deals with them but every single I been scammed.

Gerber Collision was recommended by Safeco Insurance, insurer for the person who ran into my car…read more So, I took their advice and took my car to Gerber to be repaired, and was given an Enterprise Rentacar rental. Gerber was told I was leaving town for South Carolina on a specific day, very early (6 am), several times. They called 1 day before the last day I could pickup car. Said car would be ready 3 days after my "latest date". When reminded about my latest date, they acted like it was new information. Told me they would call the next day at Noon to tell me the status of the repair. Gerber did not call at Noon. I presumed the car was not to be ready. Took a job for late that day (I am a photographer). Gerber called at 4 pm, saying the car was ready. I was too far away to make it to Gerber before their closing time. I told them, and they said there was no way to pickup the car after they closed, nor would they bring my car to my home and pickup the rental car. As a result, the rental car was returned when I returned to Denver, one week later. Enterprise Rental charge me almost $200. This is in excess of what they charged Safeco. Enterprise called me to say I would be charged for the one week extra time. I informed them of why I should not be charged. They said they would look into it, and let me know about Gerber or Safeco paying the extra charges. Heard nothing back from Enterprise. Then the charge appeared on my credit card.

I recently came here because my car was being fixed at Caliber Collision. I am not sure if they…read morewere just having a busy week but the customer service was lacking. I can't blame the staff for being a bit short as they probably deal with some pretty "pain in the but" clients. The location is what really sucks! If you miss the turn you have to do a U-turn on Arapahoe which can be a bit dangerous. Once you find the right street to pull in, there is virtually no parking. This was not an awful experience but I would definitely not choose this location of the rental locations in DTC.

What an experience!! The process from booking the drive to doing the drive was smooth and easy!…read moreErik clearly is a professional that loves what he does! He communicated the plans and shared all available options with me up front, so I knew what I was getting into! The car was awesome! I drove the Porsche 911 GT3, and it was everything I hoped it would be! Condition was excellent and it was a blast to drive! If you have the option, do one of the longer drives. I did the 13 mile sampler, but I can see how the 22, 36, or 48 mile drives would be great! This was a perfect birthday gift from my wife!

I had the drive of a lifetime at exotic drives. I never thought I would be able to touch a Lambo…read morelet alone drive one. Totally worth the price, I got to stomp on the gas a couple of times and still have a grin in my face as of this writing. I will echo the previous reviews in that Eric really makes you feel comfortable and confident and that's confidence adds to the experience. The only thing keeping this review from 5 stars is the constant upsale efforts, after 6 times you should really just accept that your customer is fully informed of their options and will be happy with what they paid for. Also unsolicited tipping requests is always tacky in my book. Nevertheless, an amazing drive, even at the base package, don't let them talk you into more if you don't want to. You can always go back later.

Read the fine print! Very sneaky with the charges. If you…read morePREPAY for a car, there is a ridiculous NON REFUNDABLE charge..for prepaying to rent a car.

Had a very good experience with a gentleman named Boots. There was a challenge with the reservation…read moreand he was patient while we called Headquarters to straighten things out. I returned the vehicle today and he was friendly and efficient. Wish the people on the phone were as good as he was.