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Hertz Rent A Car

2.0 (33 reviews)
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Jane B.

I wish I could give a big fat 0 stars!! Just look at this car he actually rented to me. I would have denied it but he claimed it was the only car he had even though there were other much nicer cars in the parking lot. I posted pictures of the tires and rim that are extremely damaged. The car was all dented too.

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9 months ago

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10 months ago

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2 months ago

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1 year ago

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1 year ago

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5 years ago

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2 years ago

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4 years ago

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4 years ago

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9 years ago

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12 years ago

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4 years ago

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4 years ago

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8 years ago

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7 years ago

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7 years ago

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5 years ago

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7 years ago

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5 years ago

Great experience. Needed a same day pick-up and they took care of my needs. Timely responses and great communication.

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7 years ago

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7 years ago

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7 years ago

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10 years ago

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8 years ago

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10 years ago

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11 years ago

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10 years ago

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9 years ago

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7 years ago

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10 years ago

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9 years ago

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12 years ago

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10 years ago

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Ask the Community - Hertz Rent A Car

Review Highlights - Hertz Rent A Car

Big shout out to Robert for taking very good care of us on a long move from Denver to Seattle.

Mentioned in 2 reviews

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Car Rental Denver

Car Rental Denver

4.8(34 reviews)
16.8 mi

Excellent experience overall- the guys were easy to work with and check in and check out were a…read morebreeze. Pricing is a bit higher than chains BUT it is worth it because you get the vehicle you are promised with no hassle, and you will be dealing directly with human beings that will answer questions you have in a timely manner. There are no hidden fees and they didn't try to gouge me for damage, wear and tear- some rental companies will do this but not these guys. Plus, you're supporting a local business. Highly recommend.

1/16/26 First of all, upon arrival at the shuttle pickup lane (Denver airport), one man said he…read morewaited for the shuttle for over an hour despite making numerous calls to Budget. So we called Uber. Then, while waiting in line at the Rapid Rez/Fast Break booth, the lady behind me told me they gave her the wrong car and she had to return to the Rapid Rez booth to have the car reassigned to her. Turns out the same thing happened to me because the lady in the booth sent me to the wrong car. I didn't know it until I was not able to exit the lot. Three cars behind me had to back up so I could return to Rapid Rez booth to stand in the blustery cold again and get the car reassigned to me. When I tried to exit for the second time, the man at the gate told me this car was not assigned to me either. I refused to go back to the Rapid Rez booth, so he personally ran back and corrected the issue. Turns out my Rapid Res rental took over 1 /12 hours! I have been a Rapid Rez member since 2013-- This is totally unacceptable! I rented from this Budget lot one year ago and had no problems so it appears someone needs to be retrained and management needs to pay attention....

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Hertz Rent A Car - carrental - Updated May 2026

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