Quick. Efficient! Convenient…read more I love the quick check in option. Check out was make easy. And early morning check in was just as efficient. Reasonable prices and plenty of options for solo, family or group travel. Airport shuttle runs nonstop - to my knowledge - and frequently. 10/10

Easy return of vehicle at the airport location. Pickup in Denver was with very limited options…read more Our midsize suv was a tiny Mazda. I could not fit in the back seat.

I prepaid with Priceline and yet I still came away with extra fees. I told the agent that I only…read morewanted the rental car and waive all the other extra services. Apparently the agent selected CDW. I couldn't tell at the time when I questioned why the overall rate was so high. I went believing what the agent told me as it had to due with the deposit. Now I am waiting for customer service to provide me a refund.... Otherwise: - Shuttle. I appreciate the free shuttle to and from the airport. The shuttle back was interesting as there was no personality and the driver didn't help or talk to the other customers who were strugging with their luggages. - Counter time. We must have came at a very busy time as it took an hour to get to the counter to be serviced. The agent was nice enough...other than charging me for CDW. - Gas stations are near the rental car location, no need to pre-pay for fuel even if you were running really really late to return

If I could leave zero stars I would! BEWARE of this…read morecompany. First of all they are NOT located at the airport in Denver, they are EXTREMELY far and once your there your stuck. We waited almost 20 minutes after a long flight to get the rental company and waited almost 30 minutes for the return shuttle to get back to the airport. I booked through priceline and my total for the car was $329.34. When I arrived there they told me that was JUST the deposit. They made me add Collison Damage which I did not need along with multiple other ridiculous charges. I booked a mid size car through price line but they said I booked a compact car (even though I showed them the priceline reservation) and then charged me an additional $271.00 for an upgrade! They charge $12.00 a day for a toll road pass even if you don't use it. Once your here your STUCK and have no choice. STICK WITH THE LARGER RENTAL COMPANIES!!! We Travel ALOT and this is the worst experience we have EVER had. Trickery and deception are their leading business practices.

What's with all the fee's? I paid full price in march through Travelocity. Why was i billed…read more513.00 more? Bad business practice. Not happy with hidden fees. Will use someone else in the future!!!!

Our experience with Fox Rent A Car was extremely disappointing from start to finish…read more At pickup, the salesman was very pushy with upselling -- pushing vehicle upgrades, prepaid fuel, and toll coverage. He told me the toll charge was $13, but failed to clearly explain that it was $13 per day, which felt very misleading. What made it worse was that I was asked to initial everything on a digital screen without being shown a clear breakdown of charges. After receiving the printed contract and reviewing it, I was honestly disgusted by how much I had been upsold. The vehicle we rented -- a Nissan Pathfinder -- was substandard and very dirty inside and out. While the car functioned fine for our four-day weekend and got us where we needed to go, the cleanliness and overall condition were unacceptable. Return was smooth, but once again there was an attempt to upsell -- this time offering a $20 charge to take our rental back to the airport. We declined. The shuttle service itself was decent, but the wait time from the airport to the rental facility was extremely long and overcrowded. They eventually had to call for additional buses. Overall, we were very disappointed with the entire experience and will not be using Fox Rentals again.

Great experience with Alamo at Denver International Airport…read more I booked a midsize AWD SUV in advance and used Alamo's Skip the Counter option, which made pickup very easy. After taking the shuttle to the rental facility, an employee checked my confirmation and directed me straight to the vehicle selection area. My phone wouldn't connect properly to the midsize SUV I had selected, so Larry kindly provided a complimentary upgrade to a 2026 Chevrolet Equinox AWD at no additional cost. The vehicle was clean, in excellent condition, had low mileage, and delivered impressive fuel economy throughout my 7-day trip. The AWD came in handy during a sudden mountain rainstorm and while driving the scenic Old Fall River Road in Rocky Mountain National Park. The vehicle performed flawlessly. While summer pricing was higher than off-season rates, my research showed AWD SUVs are in high demand in Colorado during peak travel season, so the pricing seemed consistent with market demand. Returning the vehicle was quick and straightforward, with clear signage and a friendly attendant. Overall, another smooth rental experience with Alamo. I've rented from them in several states and have consistently received great service and reliable vehicles. Highly recommended.

This is a tough one. Everything went great until we left Alamo. The final check point too so long…read more But all else went perfectly and I will give it 3 stars. All together...it was OK. The counter person was very friendly and easy to talk with. I have attempted to find the name of the person who helped us, but I can't locate it. It was 7/8...11:37. Far left person was great. We rented the car for 5 days, and the Camry rode perfectlty. Thank You Costco for assisting me on this trip.

Insanely long line here with only about half of the kiosks staffed…read more But despite the long wait I feel like the team did a great job on customer service. They gave me a complementary upgrade to a very cool Ford Expedition, and were knowledgeable and friendly throughout the process. I do hope that they can overcome some staffing challenges to keep the line down though.

This was the worst travel experience I've ever had! I was traveling from New Jersey to Colorado for…read morea short trip. I landed at midnight and waited 45 minutes to get picked up from the bus to the rental car place. Then, I had to wait in line for about another hour. Finally, I got to the counter, and they told me they were out of cars! At 3:45 am, what else could we do? We ended up renting an expensive car. When we received it, we discovered that it had no battery left. We had to sit at a charging station for an hour. The next day, we had two flat tires! We called to exchange the car, but they still had no cars left. We ended up canceling and going with a different company. However, they charged my card twice. When I went to dispute it, they fought it. What a terrible company! The desk people were horrible. One even quit during the duration of my time waiting in line. He was set up to fail anyway. How do you overbook too many cars for people? It's wild! I will never go with this company again and will be sure to tell my family and friends about this awful experience.

I was charged for an extra day even though I returned the car before the time in the original…read morereservation. Documentation of this ordeal: https://photos.app.goo.gl/49YkLrkSkTVLA85e7 There was no on at the center to check in the car after I returned it. I found an employee and he asked me to just leave it there with the keys inside. Luckily I documented the dropoff in video and photos since I don't trust avis as I have been burned before. Raised multiple customer support tickets but they don't care.

This place is a JOKE! After our plane was delayed our first…read morecompany cancelled us so picked this place. Shuttle there and they want more for there ins/protection then for the actual car..... are you kidding me?! Also want a credit card NOT debit card. We needed up walking away at almost 11:30pm and no car! Went elsewhere! Some people DONT have credit cards guys WONT use them again.

Art was amazing! Very smooth and quick service. The he cars were clean and plenty selection to…read morechoose from.

DIA location The customer service was wonderful from picking…read moreup to the car to dropping it off. Loved the fact that I could pick out my car from several on the lot. Returning the car was a breeze and Malik (Cain) was very helpful in showing me how to remove my phone from the Apple CarPlay. What a joyful and friendly guy. BIG Kudos to Malik!

Very nice people, but terrible structure and organization. I suspect Dollar is trying to save money…read moreby not hiring more staff. Upon arrival from the airport, I checked in quickly and went to select a car. Pros: nice staff Cons: long wait, no cars in lots, confusing to find someone to talk to. Frustrating

Had a car booked here through booking.com. It was one of the cheapest options, but after reading a…read morefew reviews a few days before I picked up the car (and after the rental cancellation period had already expired), I noted the slow wait times. And sure enough, once I got there, I saw that Dollar had been temporarily been moved to the Thrify building. When I walked in and saw the line, I immediately noped it and cancelled the booking anyways. 2026 #39