Cancel

    Open app

    Search

    Alamo Rent A Car

    3.7 (617 reviews)
    Open Open 24 hours

    Alamo Rent A Car Photos

    You might also consider

    Recommended Reviews - Alamo Rent A Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Explanation of different Airlines
    Mary V.

    Checking into the Alamo is a little bit rougher than checking out. When returning out the car, just tell the attendants there and they'll tell you to leave the key in the car. After that, you can literally hop onto the bus to the airport within seconds. (5 minute shuttle ride) I STRONGLY encourage folks to use the electronic kiosks if possible, you'll save 45 minutes of waiting. However if your driver license's magnetic strip is damaged, you'll have to go into the Long lines. Just make sure you take pictures of the cars exterior since you're in Colorado and it's pretty common for the cars to have dings and scratches. If you need an AWD for exploring mountain terrain, reserve those EARLY! Those cars go quick and there at even signs at the area warning of limited AWD cars.

    Alamo rentals

    Jessica was great at Check in. GREAT ! She ran out to the car to return our stuff

    My choice...VW suv
    Karis L.

    My second time renting from here within 3 weeks . Out of all rental companies I find Alamo and Hertz to be the easiest and best; honestly!!! The shuttle bus took everyone from the airport directly to Alamo. Upon entry of the building I was in and out as, Leslie only looked at my ID, since I signed up as an accelerated customer and also skip the counter participate. The only reason that, I didn't skip the counter and went directly to Leslie was because I had questions for her, related to upgrades. Turns out that, it didn't matter because they allowed me to pick any vehicle on the lot. I just wanted to get a good gas saver SUV, so I picked the VOLKSWAGEN SUV. I got in and out within minuets. Thanks for your awesome customer service to Leslie and Mickayla... and then, we have the awesome MICHAEL who approached me at my chosen vehicle. Mivhael and i had good laughs about my comments about the vehicles... he was like, "you're very smart" as I discussed things related to the vehicle that most humans wouldn't know. He's definitely the hilarious and fun coworker of the group! Hi dude! This guy was hilarious and professional. We could all use a good laugh early in the morning. Upon my return, Mickayla was awesome...I always request a walk thru of the vehicles at drop off to avoid any drama later. I was like, "come look girl, and I filled him up" Look... I want you to see everything!!! Anyway, they all deserve raises and a Month off with pay for being EXCELLENT!!! This was the easiest experience that I've ever had renting a vehicle and I've rented a ton during my travels in the past but, have never had this great of an experience! Usually, rental companies don't allow for you to pick any VEHICLE on the lot but, INSTEAD they only allow for you to pick any vehicle from a selection of vehicles, or they don't have vehicles ready. This was AWESOME ! Thanks guys

    See all

    3 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Karis L.
    100
    1091
    4791

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    4 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Thomas S.
    29
    1665
    5636

    8 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Excellent customer service and the lady who assisted me had a great demeanor. Definitely will be renting again from Alamo on next trip.

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Karah L.
    135
    18
    0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C W.
    5
    87
    291

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    10 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David G.
    226
    1047
    6717

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    We appreciate your review, David. We hope to see you again. - Lisa S

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 1
    Photo of Gayle E.
    0
    225
    68

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 16

    Alamo Rent A Car Reviews in Other Languages

    Ask the Community - Alamo Rent A Car

    We are flying into Denver airport in August. We land at 12:34 am and need to get our rental car about 1am on a Saturday morning. Are you open and have reps there that late/early or prepaid vehicles so we do not have to wait until you open?…

    Thanks for your question. You may find hours of operation for our DEN location at https://www.alamo.com/en/car-rental-locations/us/co/denver-international-airport-12e2.html. Thank you. - Lisa S

    Hello I would like to rent a SUV but I would like to have a trunk cover ? Do you provide it? Thanks

    Thanks for your question, Jérôme. As our fleet is constantly subject to change, we are unable to guarantee particular features such as cargo covers. You may browse vehicles and specifications at https://www.alamo.com/en/rental-cars/us.html. We hope… Read more

    What is your policy on renting with a debit card? Thank you!!

    We appreciate your interest, Saskia. To view our debit card policy, please visit https://www.alamo.com/en/customer-support/car-rental-faqs/renting-with-debit-cards.html. Thank you. - Lisa S

    How late do the shuttles run at DIA?

    Thank you for your question. Our DEN location is open 24 hours. Upon arrival, please proceed through the baggage claim to the shuttle pick up area located on 4th island from the double doors. Board the Alamo bus to proceed to the counter and obtain… Read more

    What specific Make and Model Premium Class cars does DIA have? Just curious what I might get to drive if I reserve a car in this class. Thank you.

    Hello Tom, We have a variety of vehicles available in our fleet. A few examples of our premium class are the Buick LaCrosse, Toyota Avalon, and Nissan Maxima. You would book… Read more

    Do you rent Subaru vehicles?

    Hello Ryan, Thank you for considering Alamo for your rental needs. We have a variety of vehicles available in our fleet including Standard-Size cars. A few examples would be… Read more

    Miranda, I really need to be sure that my rental car is equipped for snowy conditions. How do I get ahold of the Denver personnel to make arrangements for this? I will be renting in March. Thanks.

    Just look up the local number for Alamo at the airport in Denver on the web. These people are a great help for new travelers to the area. They are number 1 in customer service for sure.

    Hi, I have a reservation for a standard SUV. How can I be assured it will be 4WD or AWD? No way to reserve that in the types of SUVs when I booked it online. I will be driving up to the mountains - want some assurance I will get AWD/4WD. Thx.

    How is this an answer?

    Just booked a rental truck and the website says it's a Premium Pick up regular cab. Underneath it says super crew or similar and in another location it says it's a 4 door. Can someone confirm Alamo's premium pickups are 4 doors?

    We're looking to rent a Ford Mustang convertible in April-May. Since we're really big Ford Mustang fans we'd like to be sure we will be able to pick up this make specifically and not a ''or similar'' car. How many Mustangs are available on average?

    What all wheel drive cars are available besides SUVs? I have a compact rental but will be looking to upgrade for a little bit more. There are only two of us.

    View All 14 Questions

    Review Highlights - Alamo Rent A Car

    Waited on by Chappy, but everyone else was just as pleasant and professional.

    Mentioned in 14 reviews

    Read more highlights

    You might also consider

    Sixt

    Sixt

    2.0(456 reviews)
    0.7 mi

    It's always amazing to see everyone who is disgruntled by an experience with a businesss…read more Unfortunately, folks that have good experiences don't leave their feedback but they probably use that place again. So our experience with SIXT has been great for the times we have used them (CA, AZ, CO). From the free upgrades to the wonderful folks we have met. CO is no exception. The folks were so friendly. Even with the bit of snafu we had with our reservation not showing in the system everyone was still focused on great customer service. And from someone who comes from a CS background I am always paying attention to the service. So for the folks who want to b$$$ and moan and write their reviews, I challenge you to write about the wonderful CS experiences you have as well.

    Original Review: Awful check-in. Very unorganized and took way too long. The "fast" check in line,…read morehas you standing in the sun. They sent a survey to ask about our check-in experience, and I was honest, so they offered to apply a $150 credit. Seems nice, right? We have still never received this credit. I tried calling them (hung up on me), and have emailed back and forth several times. They just stopped responding. Then we almost got stranded, because the battery and the key was dead, and the car almost turned off. We had to go 30 minutes out of our way to go to a store to buy a key battery. They didn't do anything to reimburse us for that. Please do not rent from this company. They will send you an email saying that they're very sorry, and they understand, but never do anything about it. Most disingenuous customer service I have ever experienced. SIXT Response: Hello Nicholas, we're truly sorry to hear about your frustrating experience with the check-in process and the issues with the car key battery. We apologise for the inconvenience and the lack of follow-up regarding the credit and your attempts to reach us. Your feedback is invaluable, and we are committed to improving our service. Thank you for bringing these matters to our attention. -Jean Follow-Up Review: The company's response proves my point--most disingenuous customer service. No solution, no promise to fix anything...just a bunch of empty words. Do not use this company, they are horrible.

    Photos
    Sixt - Car

    Car

    Sixt - Other front tire also nearly bald. Only one spare so had to pick one to change

    Other front tire also nearly bald. Only one spare so had to pick one to change

    Sixt - Damage - scratch on the lower part of the bumper

    See all

    Damage - scratch on the lower part of the bumper

    Budget

    Budget

    1.4(1.5k reviews)
    0.2 mi

    Insanely long line here with only about half of the kiosks staffed…read more But despite the long wait I feel like the team did a great job on customer service. They gave me a complementary upgrade to a very cool Ford Expedition, and were knowledgeable and friendly throughout the process. I do hope that they can overcome some staffing challenges to keep the line down though.

    I tried Budget this visit. Believe it or not, it's was an upgrade from the place I usually try…read more After this rental, I realize that it's not an upgrade. Longer lines, tension between the written word and the action, and a car that was possibly the worst performing car I've driven. The shuttle picked us up quickly, which was great! The driver was nice and helpful. Then, more than 30 minutes waiting, even after doing the online checkin. They needed to verify documents, so there is no benefit to the online checkin, you're in the same line as everyone. Was told I'd be charged a $200 deposit, no problem. Then, they charged a $250 deposit. That would have been ok, I just like to have words and action to match. The car was a standard SUV. The car was such a gutless gas-guzzling SUV. Returning the car was odd. I pulled up and into the line of cars. After 10 minutes, I began to go inside and a worker motioned for me to move the car over to the line next to the one I parked. I moved, he was gone. I just walked around the car and filmed its condition, took pictures of the clean interior, and the full gas level. I went to the bus. So very strange. And, the shuttle driver was great, a nice guy that was very helpful to everyone. The drivers earned the two stars.

    Photos
    Budget - Our Uber took 7" to arrive.

    Our Uber took 7" to arrive.

    Budget - People

    People

    Budget - Outside waiting area.

    See all

    Outside waiting area.

    Dollar Car Rental - The same...

    Dollar Car Rental

    1.4(816 reviews)
    0.6 mi

    I see bad reviews here, but my experience was better than expected for renting a vehicle at the…read moreairport. It's usually a process - find the rental car shuttle bus and ride it to the rental car agency then wait in line with your luggage a good hour and hope for the agent in the good mood. Luckily, I got an agent that was pleasant and accommodating. She answered my questions, repeated back to me the terms of the contract, gave me a complimentary upgrade and quoted me a fair price. The vehicle itself was new and in great condition. I drove it all around Denver and to Boulder. When returning the vehicle, I just drove right up in line and an agent came out to scan the door barcode and sent me on my way. That took about 2 minutes. The shuttle was there and got me promptly to the airport.

    Paid extra for an AWD vehicle given the snow. When we arrived, I tried the "touchless pickup" or…read morewhatever they call it from the reservation and it said "reservation not found". Went to the counter- not sure what the agents have to do but it's a very long process with lots of key clicks. I asked the agent to confirm we had an AWD and he confirmed. Went to the vehicle and of course it wasn't. Stood back in line for another 10+ minutes and got a different agent. She said they can't guarantee AWD- even if they have a listing for such that you paid extra for (dont list as an option if you don't actually have). So she swapped us to another vehicle and said she'd comp the gas. When I returned the vehicle- they charged me for gas. So I waited in line again, and had to re-explain to another agent why I was given the discount. So double-check your statement for misleading billing.

    Photos
    Dollar Car Rental - The same...now it is 5:12 am

    The same...now it is 5:12 am

    Dollar Car Rental - The dollar. And Thrifty counters at 4:30 am.

    The dollar. And Thrifty counters at 4:30 am.

    Dollar Car Rental

    See all

    Alamo Rent A Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...