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    ACE Rent A Car

    3.0 (735 reviews)
    Closed 6:00 am - 10:00 pm

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    2 months ago

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    2 months ago

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    3 days ago

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    Alex P.

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    2 months ago

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    15 days ago

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    11 days ago

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    30 days ago

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    1 year ago

    Helpful 12
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    2 months ago

    Matt was helpful with an upgrade it was reallly really really nice. The car selection was great

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    4 months ago

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    3 months ago

    Daniel, thank you! Pick up is very quick and I will come back for sure. Shuttle is also quick.

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    2 months ago

    Very pleasant experience! Abdul was very professional and courteous! We will rent from Ace again! Thank you!

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    2 months ago

    Excellent service by Matt. Great car and he waa very helpful. I recommend. Shuttle pickup at DIA was quick.

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    6 months ago

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    26 days ago

    Up graded the car and no problems. It was a bit difficult to find where the pick up was at the airport due to construction though

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    1 month ago

    Esteban was great! Quick and easy process to get our car. Outstanding customer service. Thank you!

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    3 months ago

    Fast an easy. Abdu was very pleasant and helpful! Great prices.. a bit far from airport.

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    2 years ago

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    Alex P.

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    4 months ago

    Dhiren provided good service and a complimentary upgrade to a 4 wheel drive due to icy conditions.

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    4 months ago

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    10 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    Alex P.

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    5 months ago

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    2 months ago

    Matt was very friendly and helpful . He was very efficient and quick to serve us . Definitely will recommend

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    2 months ago

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    3 months ago

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    2 months ago

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    3 months ago

    Had a great experience Abdu was very informative and polite!!! Was a very helpful experience and very good customer service!!!

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    7 months ago

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    8 months ago

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    Page 1 of 19

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    Review Highlights - ACE Rent A Car

    Brenda is the absolute best she made my Christmas unforgettable with her great attitude and amazing help.

    Mentioned in 38 reviews

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    Budget

    Budget

    1.4(1.5k reviews)
    2.1 mi

    Insanely long line here with only about half of the kiosks staffed…read more But despite the long wait I feel like the team did a great job on customer service. They gave me a complementary upgrade to a very cool Ford Expedition, and were knowledgeable and friendly throughout the process. I do hope that they can overcome some staffing challenges to keep the line down though.

    I tried Budget this visit. Believe it or not, it's was an upgrade from the place I usually try…read more After this rental, I realize that it's not an upgrade. Longer lines, tension between the written word and the action, and a car that was possibly the worst performing car I've driven. The shuttle picked us up quickly, which was great! The driver was nice and helpful. Then, more than 30 minutes waiting, even after doing the online checkin. They needed to verify documents, so there is no benefit to the online checkin, you're in the same line as everyone. Was told I'd be charged a $200 deposit, no problem. Then, they charged a $250 deposit. That would have been ok, I just like to have words and action to match. The car was a standard SUV. The car was such a gutless gas-guzzling SUV. Returning the car was odd. I pulled up and into the line of cars. After 10 minutes, I began to go inside and a worker motioned for me to move the car over to the line next to the one I parked. I moved, he was gone. I just walked around the car and filmed its condition, took pictures of the clean interior, and the full gas level. I went to the bus. So very strange. And, the shuttle driver was great, a nice guy that was very helpful to everyone. The drivers earned the two stars.

    Photos
    Budget - Our Uber took 7" to arrive.

    Our Uber took 7" to arrive.

    Budget - People

    People

    Budget - Outside waiting area.

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    Outside waiting area.

    Dollar Car Rental - The same...

    Dollar Car Rental

    1.4(815 reviews)
    2.4 mi

    I'll never understand why these rental car places install 15-20 registration computers and then use…read moretwo or three of them at the most, leaving a line of folks to wait upwards of an hour. My wait was long; upwards of an hour after arriving by shuttle. The staff member was friendly, though I feel like the rates were all over the place. I also feel like they blast the music in the lobby so you can't hear with they're saying when they go over the rates. The electronic pad for signing didn't work so I guess I didn't need to really sign for anything. The most important point to ponder is: the car. The car, with all its 52K miles, is like new on the inside, well maintained, and clean, clean, clean. Because of this I jumped from two to three stars. The rates are a bit much, but the car is impressively good. Friendly staff, just not enough of them.

    Paid extra for an AWD vehicle given the snow. When we arrived, I tried the "touchless pickup" or…read morewhatever they call it from the reservation and it said "reservation not found". Went to the counter- not sure what the agents have to do but it's a very long process with lots of key clicks. I asked the agent to confirm we had an AWD and he confirmed. Went to the vehicle and of course it wasn't. Stood back in line for another 10+ minutes and got a different agent. She said they can't guarantee AWD- even if they have a listing for such that you paid extra for (dont list as an option if you don't actually have). So she swapped us to another vehicle and said she'd comp the gas. When I returned the vehicle- they charged me for gas. So I waited in line again, and had to re-explain to another agent why I was given the discount. So double-check your statement for misleading billing.

    Photos
    Dollar Car Rental - The same...now it is 5:12 am

    The same...now it is 5:12 am

    Dollar Car Rental - The dollar. And Thrifty counters at 4:30 am.

    The dollar. And Thrifty counters at 4:30 am.

    Dollar Car Rental

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    Fox Rent A Car - Weather outside of Fox and Turned away because they have no cars and couldn't honor my reservation

    Fox Rent A Car

    1.5(2.5k reviews)
    1.8 mi

    Shout out to Alana who was out check in person and Felipe out car rerun guy…read more Exceptional customer service. Loved the car it was a wonderful experience. Would definitely rent from them again or anywhere I travel to.

    Our experience with Fox Rent A Car was extremely disappointing from start to finish…read more At pickup, the salesman was very pushy with upselling -- pushing vehicle upgrades, prepaid fuel, and toll coverage. He told me the toll charge was $13, but failed to clearly explain that it was $13 per day, which felt very misleading. What made it worse was that I was asked to initial everything on a digital screen without being shown a clear breakdown of charges. After receiving the printed contract and reviewing it, I was honestly disgusted by how much I had been upsold. The vehicle we rented -- a Nissan Pathfinder -- was substandard and very dirty inside and out. While the car functioned fine for our four-day weekend and got us where we needed to go, the cleanliness and overall condition were unacceptable. Return was smooth, but once again there was an attempt to upsell -- this time offering a $20 charge to take our rental back to the airport. We declined. The shuttle service itself was decent, but the wait time from the airport to the rental facility was extremely long and overcrowded. They eventually had to call for additional buses. Overall, we were very disappointed with the entire experience and will not be using Fox Rentals again.

    Photos
    Fox Rent A Car - Jeep on newly opened mountain pass.

    Jeep on newly opened mountain pass.

    Fox Rent A Car - Bald? Not much tread...

    Bald? Not much tread...

    Fox Rent A Car - Rental car

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    Rental car

    ACE Rent A Car - carrental - Updated May 2026

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